Illustrator :: CS6 Crashes When 40 Or More Files Open At Same Time
Feb 12, 2013
Windows 7 SP1, Illustrator CS6.The end users spends 7 hours of their 8 hours in Illustrator. As part of the job, they have to have over 40 different files open at the same time because they are working on several jobs at the same time as well as working forward. So the answer is not "they have to close some files". This, unfortunately, is not an option. We recently upgraded them to CS6. They said that version CS5 was fine and didn't crash like this. But Illustrator CS6 crashes on them, closes itself, and obviously they lose all unsaved changes (saving the changes isn't a choice either, because the files are shared and have to stay original).The only modification we've done to the program is to UNcheck "Append" in the preferences.This happens on all 3 computers for all 3 users, so I don't believe it to be end-user related. Any way to get Illustrator to stop crashing?Is there a specific limit on the number of files that can be open?
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Mar 8, 2013
Every time I open a RAW file in CS6 (at 16-bit depth) it crashes, so I am unable to open RAW files after editing in Camera Raw. The RAW files open OK in Camera Raw and I can edit them, but then opening them from Camera Raw into Photoshop (by clicking on Open Image) causes a crash.
Further background: I also had CS3 (the entire suite concurrently) installed. Thinking that might be a problem, I removed all of CS3 using the Adobe Uninstaller tool to see if that would work. Then I re-installed Photoshop CS6 from scratch and then downloaded and installed all updates.
CS6 still crashes every time I open a RAW file if I open it as 16-bit. If I open a .DNG file directly from Photshop (without using Camera Raw), that crashes too. I'm opening them into Photoshop using Adobe RGB (1998), 16-bit, 3456 x 5184 (17.9 MP), 300DPI.
Thinking it might be a memory issue, I checked free RAM using Activity Monitor and I see it has 3.4 GB free with both CS6 and Bridge open, which should be plenty. However I do see by looking in the crash report from the system log (portion included below), that it appears the crash may have resulted from a failed MALLOC (memory allocation).
Here's the kicker: oddly, when I open the file up in Photoshop at 8-bit depth, it works fine.
Details:
Software and Hardware versions:
Photoshop CS6 Extended (13.0.4 x64)
Camera Raw 7.3
Bridge CS6 (5.0.2.4)
Mac OS X 10.8.2 (Mountain Lion)
8 GB RAM 27" iMac with 2.66 Ghz Intel Core i5
ATI Radeon HD 4850 graphics card with 512 MB RAM
1 Terabyte HD with 750GB free
Canon EOS Rebel T3i
Canon EF75-300mm f/4-5.6 Lense
Top portion of System Log file with the crash data in it:
Process: Adobe Photoshop CS6 [4110]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier: com.adobe.Photoshop
[Code] ....
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Sep 4, 2013
I am running 2.8 with Windows 7 64 bit. This just started today. I had done a picture, then closed out gimp. When I reopened it, I could no longer open files in Gimp. I can start gimp, then click on open files, and scroll through the files, and as soon as I select one, it whites out and says Gimp has stopped responding. I uninstalled and reinstalled the program, same issue. I tried jpeg, png, and xfc files, none will load.
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Apr 16, 2012
Here's the error log that I go through every time I try to open a TIFF file.
Process: Adobe Photoshop CS5 [11254]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0 (12.0x20100407.r.1103) (12.0)
Code Type: X86-64 (Native)
Parent Process: launchd [168]
[code].....
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May 24, 2012
LR4 crashes every single time I open Develop. All other parts of LR work but when I click Develop it crashes instantly. Running Windows 7- 64bit
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Jul 20, 2013
I have a Fujifilm HS20EXR folder which contains video.Each time I select the folder, LR5 (Mac ML) crashes.
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Nov 25, 2013
Everytime I open photoshop to edit a simple photo it crashes. Almost as soon as I press clone tool or any other tool it crashes. Its not my computer, or the space on my computer or my video drives. I was going to uninstall then re-install but I am scared because I have the CD but not my serial number.
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Aug 27, 2011
I have CorelDRAW X4, when I open some file(s), which takes long time to open, even which file size is smaller or bigger.
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Aug 9, 2012
ive just got illustrator and it crashes everytime i click it?
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Jun 21, 2012
I've been working on several files for some package design. Every time I try to replace some text that happens to be sitting over a linked photo, illustrator freezes up and crashes. Every single time without fail, it fails.
I tried to move the same piece of text off the artboard, modify it, and move it back, but it crashed even while off the board (and not on top of an image).
I'm running Windows 7, up to date on all software (windows & adobe included). Using Illustrator cs6, 64bit. I'm running on a new machine as well - though I was having this issue on another computer as well.
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Sep 18, 2013
Illustrator CC keeps crashing every time I try to save a file. My Creative Cloud is up to date, and I have a brand new iMac with 8GB Ram and the latest operating system. The average file size I've been working with is around 4MB, so not very big. I also make sure that I have as few programs opened as possible while I'm working in AI.
I've been talking to Apple Care every week, and even went back to the store to change my computer for a new one, but am still having problems.
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May 22, 2013
In Photoshop you can open one file, and then open another file and they show up side by side or however you want them to be. How can I do this in Paint.net? When I open one file, it will not let me reduce the size so another file can be in the same window.
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Aug 9, 2013
I don't really care for "tabs." I'm used to having open files placed randomly within PS.
So I uncheck this feature in preferences. BUT, this means when you hide/minimize PS, the open file remains visible. Is there no way to minimize open files at the same time as PS?
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Apr 15, 2013
I am Using Coral Draw X3 & when i drag & drop or copy & paste image ( small aswell as big) takes time and in between it gets stuck & not responding message.
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Jun 13, 2012
re-set the file type each and every blessed time they want to open up a new file from within Photoshop (this is not a problem if you use Bridge)?
is no preference for this action and it is inexplicable that Adobe would make it this way unless they are determined that one can only open files using Bridge.
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Dec 30, 2013
im currently running a
Precision T3500
Xeon W3520
Quadro fx580
6gb ram
Win7 Ultimate
I'm only running Autocad 2013 LT on my computer without servers.
I need to open multiple files at a time with some of them being 40mb large. Problem is it takes quite sometime to open the large files.
What can i do to improve the performance of opening and working with larger files? Would adding more ram dramticaly improve it? If not, i would go about buying a new i7 cpu.
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Nov 6, 2012
I am using Elements 10.
How do I display two open files at the same time? I need to drag a layer from one to the other.
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Jan 15, 2014
why does illustartor CC open then crashes and i get a message saying windows does not know what the problem is. everytime i open it, Now i know it works on my computer becuase i've used illustartor plenty of times on my current desktop but ever since today its been acting wierd and work so i've uninstalling and reinstalling but still nothing works then i tried installing on another hardrive still did not work and i cleaned out my registryies, optimized my disk, and cleaned temp files tooo.
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Sep 6, 2013
I made a Photoshop® script (action) which works perfectly. (Open .PDF files in Photoshop®, to after save them as .JPG files into another folder)
The problem comes when I launch a batch process. It takes a while to the computer to open the large .PDF files, and when a file is opened, well it doesn't go through the whole script. In fact, Photoshop® already open the second file and so on. Then without running the rest of the script/action .
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Aug 2, 2011
I use CorelDRAW on a daily basis and recently the program takes a lot of time to open/close/save my files, or sometimes it'll simply freeze.
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Sep 30, 2013
computer is running:
Windows 7 x64 SP1
Creative Suite 5.5
Illustrator 5.1
The problem is:
From within Windows Explorer, I can only open 1 Illustrator file at a time. To get a different file to open, I either have to drag and drop the second file into the tabs under the menubar, or I need to quit Illustrator and re-open it. Also, I can not open additional files from Explorer one-at-a-time if one is already open.
Quirks:
If I go to File -> Open I can select multiple files from within the Open File dialogue window and they open just fine. but i can't do it from within windows explorer.This used to work and now it doesn't.
Seriously? 137 views and no replies? No one has run into this before?
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Jun 28, 2013
This happens on my Macbook pro. I hasn't worked ever!! I need it to work because I'm creating CC documents on my desktop computer and I need to be able to open the documents on my laptop.
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Jul 22, 2012
I'm using one of the new Mac Book pro Retinas. Every time I open the Type>Font menu the program crashes. Sometimes I can scroll down a little ways but sometimes it crashes immediately.
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Jun 19, 2012
My illustrator CS6 crashes when i try to open an AI file with RGB color mode. I worked on this file yesterday and changed it to RGB mode. Today i tried to open the file again but illustrator won't open it and crashes. It does work when i want to open a file with CMYK color mode.
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May 6, 2013
Every time I open an AI file from Bridge, it crashes Illustrator. Bridge stays open though.
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Sep 11, 2012
Got this Problem since 16.0 to 16.0.1 update. I´m working on a MacPro with OS X 10.6.8.
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Mar 9, 2013
I installed a OKI C301dn printer this week, thats when the problem first occured (not sure if the printer has anything to do with the problem, but it's the only 'change' i made) Most .ai files will open normally, except the one I need.The specific ai file (contains a linked jpg and a linked psd file) opens normally on my other machines (Mac and Pc) I removed the printer and CS5, used the Adobe cleaning tool and reinstalled CS5 but the problem remains. (I also did a memory check, registry clean) I'm using Win7 64bit on a i7 system with 8gb
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Oct 14, 2012
we are having big problems with our illustrator cs5.1 on windows 7 since today.
For some reason it started crashing when we want to save both new and existing files...
if we open a or existing document in cmyk color mode and just have text and shapes etc in the file it will save it as normal but it will crash trying to save if we placed anything into the file such as a jpeg and it will also crash if we changed the color mode to rgb.
we have tried all we can think off...deleting the illustrator setting files...uninstalling and reinstalling..even with the adobe suite cleaner tool..
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Sep 10, 2012
I am using a MAC OS version 10.6.8 and ESTK 3.6. When I open ESTK the font is very small and I want to make it larger. I go to ExtendScript ToolKit>Preferences when I click Fonts and Colors the program crashes and sends an error report to Apple.
I would like to script Illustrator with .jsx instead of AppleScript because I am more familiar with JavaScript (plus it's cross platform compatible).
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Sep 26, 2013
Cannot open .AI files, I have run all the updates but still having to use Fireworks to open AI files.
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Mar 1, 2013
I'm working with both Photoshop and Illustrator CS6 on a mac. I'm creating a graphic. The background is a (cartoonish) mouth and I finished it a couple of days ago. (It's an Illustrator file.) I've been working on the letters to go inside of the mouth, (Once I'm finished it'll look as though they're being crushed.) I scanned and edited small wooden letters in Photoshop, and now I would like to work with them with the background in Illustrator. I understand how to open a Photoshop file in Illustrator, but I don't want to open the document as a separate Illustrator file. Is there a way to open a file from Photoshop as a second layer?
Some of the letters repeat as well. Will I have to create two files for this, or can I open the same file twice?
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