After Effects :: Ray-tracing On GPU Requires CUDA Version 4.0 Warning
Jun 7, 2012
I've been using AE CS6 on Mac OS 10.7.4 upon release and updated to 11.0.1 when it was released as well, so for a while, but just today I started to get this warning-
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"Ray-tracing on the GPU requires CUDA version 4.0 or later. Ray-tracing will use the CPU until you install the latest supported CUDA driver."
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I am running a supported Quadro 4000 with the latest CUDA driver, 4.2.7, and about the only thing I know of that I have installed recently was the update for SpeedGrade today. Why I'm now getting the warning?
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Dec 8, 2013
I know it works in CS6, still have that installed. I don't get it, it's listed as a supported card in the CC spec. I have the lastest CUDA/Driver installed.
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Mar 22, 2014
I have tracked this problem with different versions of everything but can't seem to zero in on a cause. This problem seems to randomly occur when I start up After Effects with other apps already running. I haven't isolated every scenario because sometimes it works, other times it doesn't, and still other times I don't need ray-tracing anyway.
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If I then go about clicking things off and re booting, etc, it will eventually work. This past time I started AE after I already had Photoshop and Premiere Pro running. Safari, Outlook, Power Point, a couple of Finder windows and VLC player were also running. After I closed everything and then started AE first, it recognized my CUDA drivers and card.
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Then I re opened everything I had open before ... loaded them full of content, went about the business of editing, ray-tracing, rendering, etc. with no issues.
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I guess I should be happy with a solution that depends on the order in which I open applications and I am certainly glad there seems to be a work around (albeit a workflow stopper). Are there settings in my other apps that are blocking AE's ability to recognize CUDA? A conflict with VLC player?
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With a relatively new iMac, gobs of RAM (some say is way more than needed), a fancy subscription to Adobe Creative Cloud with timely updates, I'd like to get into that comfort zone where everything just works.
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Feb 24, 2013
I get the 'Out of paged mapped memory' when I try to make 3D titles.
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IMac 2011 - the 6970 graphics card - 16Gb RAM
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Could this be yet another incompatibility between CS6 and the 2011 Imac (ie. the 6970 card which Adobe refuse to support)?
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Sep 11, 2012
I work in a studio where we use a DNG workflow - delivering DNG files to prepress. We are currently upgrading to LR4 to support some new cameras. Long story short, our prepress provider is using PSCS5 (and ACR 6.7) which means we'll need to keep our work in process 2010 for the forseeable future.
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Given that I'll be sticking with process 2010 for a while, is there a way to turn off/disable the little exclamation point version warning?
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Feb 3, 2014
Since converting from Lightroom 4 to 5 I the Process Version warning icon does not appear in the lower right of the preview panel when the file was processed using a 2003 or 2010 version. How can I re-establish the icon?
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Feb 27, 2013
When i open up after effects i get this warning "Your disk cache folder is on a drive that does not have enough available space to safely store the full amount secified in your preferences. please make more space available or go to media & disk cache preferences to change the folder or maximum disk cache size"Â I think this is slowing up my whole suite. I clear my disc cache folder all the time and i still get this warning. How can i fix this? Also this is a 2 part question if it can be answered i think it may have to do with the first question. When i try to add a cross dissolve in premiere pro i get this "insufficient media. this transition will contain repeated frames" .
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Jun 20, 2013
I have a couple of users who are saving a render job to a network share using After Effects. Towards the end of the render, they get a warning saying "failed to write xmp metadata" It does not ruin the render or anything. It just shows the warning. They have full access rights to the share. What is causing this error?
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May 31, 2013
I'm using a pc with windows 64 bit, and get this warning when trying to analyse the footage with either the 3D camera tracker or warp stabilizer. A warning pops up that says, unable to obtain dynamiclink server connection, and the footage does not analyse. The only solution is restarting my machine.. not very time saving.
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Also similar issue, when I am working on a comp in AE and go to open the edit in premiere pro, premiere freezes and closes without opening.. only way to fix this is to either restart the machine, or have opened a premiere project before opening an AE comp.
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Aug 15, 2013
Is it possible to open a file that was created in Adobe After Effects CC while working on Adobe After Effects CS6? I know that you usually can't open a file from a newer version of the program on an older version.
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Jul 1, 2013
I've been using the CC version of AE on my MacBook Pro since the evening it came out and all seemed similar to previous AE versions on my home and work Macs, but I just switched to a high-powered Windows workstation and was surprised to see how indexed (not smooth) the CTI was on RAM-Preview. I couldn't care less about UI animation except that it is pretty distracting when watching animations play back aa there is a vertical red line jumping 15 frames at a time. The playback is smooth and previews aren't set to skip frames.
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Why is this behavior so different than the OSX version? Can I fix it?
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Oct 18, 2013
Is there any option to open higher version of file (CS6 11.0.2) in lower(CS5 10.5.1) ?
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Sep 12, 2012
Ok i have 3ds max 2013 student edition,with a amd quad 4 cpu,and i just bought this card URL...,it says it has 384 cuda cores,and i know it works because i used it with a video editing program,and ran some tests without cuda enabled and disabled it performed rather well,but when i try to use the iray render in max it says no cuda device found,and i have updated the drivers and all of that,what i need to know is in simple terms is my card compatible with max 2013 which is (geforce gt 640).
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Aug 8, 2013
Are CUDA drivers ( NVIDIA GeForce GT 650M (CUDA) ) support 3D for PS CC?
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Apr 25, 2011
I have a NVidea Quadro FX 1800 card. The NVidea Control Panel information shows 64 CUDA cores(screen grab attached). Yet the iRay message window shows 0 CUDA cores (screen grab attached).
how I can get the iRay Renderer to use the CUDA cores on my machine?
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Apr 15, 2012
I have a GTX 590 and a Geforce 7600GT graphic card installed in my system. Now, in the Iray Render Dialog it says that "No supported cuda devices detected".
I know that the GTX 590 IS a cuda device and is also a multi-gpu so that it should find 2 cuda devices on my system.
Cuda is installed and I use the latest drivers from nvidia "296.10".
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Nov 28, 2012
I have VideoStudio Pro X5 Ultimate (full paid for version) but I am unable to select the 'Enable Hardware Encoder Acceleration' option under Preferences/Performance as the option is greyed out.
I have an nVidia GTX660 Ti 3GB made by EVGA. This has a CUDA based CPU and according to Corel's advertising, VS Pro X5 is designed for this chipset, and so I cannot understand why the option to enable it is not available.
Some comments from Corel support I found that this option isn't required for CUDA cards as they are enabled and used by default. However, I have just done a test render of a 1920x1080 AVI clip to MP4 using H.264 and monitored both my CPU (dual Xeon E5420) and GPU utilisation. The CPUs hit 90% whilst the GPUs sat there doing nothing at all other than basic screen rendering rather than any encoding. Corel's comments are incorrect.
Also, I have a support case open with Corel but TBH, I don't hold out much hope as their last response was "If the hardware acceleration options are greyed out, then your graphics card software is managing the hardware acceleration. Please check with Nvidia whether there is an option to disable this. If there is, then once it is disabled, the hardware accelerations option will become active again.". Now, I don't pretend to be an expert in these matters, but I was under the impression that the hardware was enabled and managed by the drivers, and those drivers also offered out the functions of the card to other software that required it (API?), such as VS Pro when it needs access to the hardware acceleration to encode video. Graphics rendering on games works fine without me having to disable any graphics card software so why doesn't VS Pro?
For info, my hardware / OS is as follows:
Dual Xeon E5420 CPUs at 2.5Ghz (8 cores in total)
16GB RAM
EVGA nVidia GTX 660 Ti 3GB (with 310.61 beta drivers but still same issue with 306.97 release drivers)
240 GB Kingston SSD
Windows 7 64bit Ultimate with SP1
How to get hardware acceleration enabled using a GTX 600 series card? Or any other card that initially had the option greyed out?
I know that some people say that CPU rendering gives better quality, but I have a few hundred hours of old VHS and Video 8 tapes to transfer to digital and burn to DVD so as the quality isn't great to start with, I'm not too concerned about a few artifacts if I can significantly reduce the rendering time.
If I can't resolve this issue then I am going to claim a refund under Corel's 30 day money back guarantee as the product doesn't perform as advertised. However, I'd prefer to get it working as I quite like it.
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Jan 1, 2014
Is there any solution to enable CUDA for AMD Radeon HD 6970M?
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Jan 25, 2014
on my system Premiere Pro CC is only using GPU rendering with AVI output formats.
All other formats like MPEG2, Quicktime, H.264 are unfortunatly fully CPU rendered (=slow).
I just upgraded from trial to payed mode and when Premiere started the CUDA was already enabled (might have activated it during trial already).
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But anyway I checked if my card was in the support txt file and also used the cuda.zip auto tool to make sure I had no typo.I did this for Premiere Pro CC and also copied the list into the Adobe Media Encoder directory.
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So I started playing with input and output formats. It turned out that CUDA is currently only working with AVI output. I installed GPU-Z to check my GPU usage vs CPU usage in the task manager.
As soon as I pick any other output format than AVI - CPU usage during rendering is up to 80-90 and GPU at 0%.
With AVI output GPU ist around 30 and CPU in the 40ties or less as it should be.One of my old applications Cyberlink Power Produces 11 is doing the h264 rendering in half the time.
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My System is running on:
Asus P8Z77-V Deluxe with 16GB Ram
Nvidia GeForce GTX 660 Ti (with current Driver - 332.21 )
Windows 8.1 Pro 64-Bit (with Media Center) and latest updates
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Current entry in CUDA*.txt file (as printed by Adobe GPUSniffer):
GeForce GTX 660 Ti
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And already tried:
GeForce GTX 660Ti
GeForce GTX 660
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Jan 27, 2014
I am working with MTS files (AVCHD, 1920x1080, interlaced, 25 fps) in Premiere CS 6, Windows, and want to render my project with the same properties as h.264.
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A common misconception is that CUDA/OpenCL processing is only used for rendering for previews. That is not true. CUDA/OpenCL processing can be used for rendering for final output, too.
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But where/what are the options/settings to use CUDA not only for preview purposes, but for accelerating the rendering of the final output, too?
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Dec 22, 2013
I'm experiencing an interesting issue in Premiere Pro CC. When using Mercury Playback Engine with either CUDA or OpenCL acceleration, the SDI output from my Blackmagic Design Decklink Extreme 3D+ card exhibits a noticable gamma shift towards the dark. When I switch to Software Only playback, the image appears as it should. The image in the viewer window inside Premiere is not affected in any way, just the SDI output. I've confirmed this behavior at multiple frame rates, resolutions and codecs, including ProRes, XDCam and RED. The "Linear Processing" checkbox in sequence settings makes no difference.
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It makes the MPE acceleration unusable, and Premiere is very slow without MPE.
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Jun 25, 2012
Using Photoshop CS6 on Win7 64bit on a brand new machine with 'more than average' specs, I seem to be unable to use any tool that requires me to hold my left mouse button.
- I can't make selections using any marquee tool
- I can't draw using brushes
- I can't draw shapes (I immediately get the 'Create rectangle' popup, as if I released my mouse button)
- etc
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Furthermore, I can't reverse the zoom direction by holding Alt.I've reset my preferences to the factory default by deleting Adobe Photoshop X64 CS6 Prefs.psp from the user settings, this does not seem to solve the problem.
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There is an exception to the above; sometimes (not always) I can selections on a fresh start of Photoshop. This ability is lost as soon as I use any other tool. it doesn't seem as if another application 'steals focus', as I can always select other tools by using their shortcuts; that would not be possible if PS wouldn't have focus.
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Feb 2, 2013
I use a Mac Pro 2x2.66 Dual Core Xeon tower with 15 GB Ram and OS 10.7.5. CS6 (always the latest update) is becoming very "buggy". It starts slowing way down, then does things like sharpening changes in ACR disappear when the photo is opened as a file in Photoshop, and other random little failures. Resetting preferences in both Bridge and Photoshop doesn't fix it. The only thing that works is re-installing CS-6.
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Mar 1, 2013
I just installed Windows 8, and while it was very confusing I accidentally deleted all of my programs (I got confused with what the Reset Tab was) and when I went to go and install Photoshop Trial, it's telling me I need to update Adobe AIR because It's not available to my system.
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I've installed it before, the only change was from Windows 7 to Windows 8, and I've seen other people with Windows 8 use Photoshop CS5?
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Jun 20, 2009
I have been having an issue with CS2 for some time now. Every time I connect an e-SATA external hard drive, the message pops up saying "the licence configuration data is no longer usable. Click OK to continue".  A new popup window appears, with the message: "Your 30 day period to use Photoshop without activation is over. Code:
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May 15, 2009
In PS CS4. On XP. Why do I receive this message? & When the font changes, it moves the text. Why would this occur?The file was designed in PS 7.0. Does that matter? I didn't think it should if that is the problem. & yes I am having that Arial Narrow problem, but I won't get into that. It is not reading my Tahoma font either.
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Apr 11, 2011
Whenever I start up 2012, I get this error: Type error: Interface method call requires MAXClass, got: undefined..What does this mean and how can I fix it? Once I hit "OK", max seems to run fine.
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Oct 10, 2008
I calibrated my monitor and is using sRGB as working space in photoshop cs2.
If I open an adobeRGB tagged photo, photoshop says profile mismatch. If I choose to convert adobeRGB to sRGB, would some colors get clipped by the smaller sRGB space?
Suppose I want my working space to be adobeRGB, what are all the color management related things I need to change, in addition to choosing adobeRGB as the working space in photoshop? Do I need to change the monitor calibration process?
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Sep 6, 2013
I realise this is an old thread, just wondering if any new tweaks have some to the surface to all the wheel-double-click action to be altered. Currently my mouse is set to ZOOM>EXTENTS like I imagine most people's is. Lately I've been getting a lot of "Requires a regen, cannot be transparent" errors while trying to zoom>extents, and I would like to introduce a REGEN call into the wheel-double-click macro. REGENAUTO is set to ON.
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May 2, 2011
I opened my awesome camera projection mapping scene and all of a sudden the file doesnt work.I get a popup saying "Errors have occured while reading the scene that might result in data loss. Please check the Script Editor for details."
The Script Editor says:
file -f -new;
// Error: This command requires at least 1 argument(s) to be specified or selected; found 0. //
// untitled //
commandPort -securityWarning -name commandportDefault;
// mental ray for Maya 2011
[code].....
Anyway, I googled it and "delete the mayafolder and restart Maya, thus creating a new mayafolder automatically" came up and so I did, it didnt work. The next solution apparently was to export eveything into a new scene, but only a third of my stuff is IN the scene so that doesnt work at all (yes i tried anyway).The last thing I did in the scene before I closed it down for the weekend, was to import about 10 nCloth flags into the scene. Disabling them all ofcourse, but still, that might be the reason it's crashing, I dont know.
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Nov 1, 2012
When i open my psd file it says that the some text layers might need to be update. When i press the update button i get the message "Selected font failed during last operation. If problem persists, please disable the font". If i click "no" the file opens, but all text layers has a exclamation mark and a tooltip that says "font is present on system but requires a layout change"
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I have create the PSD file using the trail version of Adobe Photoshop CS6 (downloaded from adobe.com). That trail has expired so i have just purhased Photosop CS 6 (from adobe.com). Before installing the version i purhased, i uninstalled the trail version.
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I dont understand this. It the same computer and the font is a system font that comes with the OS (Windows). I cannot create any new text layers.
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If a create a new PSD file i get the same message ""Selected font failed during last operation. If problem persists, please disable the font" when ever i try create a text layer.I have installed all updates.
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