VideoStudio :: Pro X4 Crashing When Importing JPGs And Other Items?

Jun 9, 2012

I am having massive issues with my brand new version of VideoStudio Pro x4 crashing when I try do to the following : import jpgs, create a video file, upload a file to youtube (it will create the mp4 file but says cannot create the waveform). I am running this on Windows Vista Sony Vaio All in one with a 2.5 ghz processor. I am trying to create a 6 screen split screen video. It also seems to be degrading my vid quality. I tried to submit a case to your support team and both times it says case failed.

The errors I am getting is "unspecified error, send dump file to Corel for analysis."

Then it shuts down.

I am planning to wipe and reload this puter and set it up for Windows 7 , I know I have one issue with uploading ( I have something in the background that is choking my upload speed. yes we have run everything to figure out what it is, when I run it in safe mode I don't have the problem."

The all in one does not have a graphics card but that should not be causing issues with importing jpgs.

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img2.cr2
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Per the suggested guidelines, here are the specifics:
 
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Apr 29, 2010

I've download X3 Pro on a free trial to see what it can do before I buy. I've tried doing a few things.

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Details of the files I'm playing with when it comes to video.

They are MP4 files directly out of the go pro - (i'll get additional shortly when i return home).

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I have directx 11.

I'll supply more info shortly when I'm back in front of the machine.

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Screen Capture is not recording menu items in FL Studio

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This is the most recent dump file: [URL] ...

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Aug 27, 2012

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Apr 25, 2012

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Oct 27, 2012

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Apr 15, 2013

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Jan 5, 2013

1. SUBJECT: Corel Video studio crashing at sound modification

2. Describe your problem: I just installed corel VS pro 5x ultimate, I also updated with service pack 1. However while making my first video corel keeps crashing when I try to modify "clip volume" then click "play" or click on sound mixer. I get the windows popup stating "corel has stopped responding".

3. What devices are involved and their mode of connection? N/A

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5. list all patches/updates that have been installed relating to that version of the program. service pack 1

6. Details of the source files. .avi files captured via the bandicam video capturing software. Music is a simple mp3 downloaded from internet.

7. Project Properties (Alt+Enter)
NTSC non-drop frame (30 fps)
Microsoft AVI files
24 bits, 320 x 240, 30 fps
Upper Field First
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8. PAL or NTSC
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9. Error Codes (if any): At what point did the Error occur, during the Editing stage, or after Share – Create Disc The error occurs when I modify the "clip volume" and then hit play or just simply click on the sound mixer.

10. What are you trying to make, burn a Standard DVD, a HD Bluray or Avchd DVD, or Video for the internet. video for the internet

By following these simple rules, you will increase your chances of obtaining a solution to your problem.

If you have not already done so, click on User Control Panel, then go to the Profile tab in the forum header and fill in the fields titled: update your user profile to include your PC specification

System Manufacturer: Alienware
System Model: M18xR1
Operating System: Windows 7 Home premium
System Drive: C
32bit or 64bit: 64bit
Motherboard:InsydeH2O Version 1.0 A04
Processor:Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
Ram:16GB
Video Card:NVIDIA GeForce GTX 560M
Sound Card:
Hard Drive Capacity:455GB

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May 17, 2012

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