Lightroom :: 4.4 Crashing When Importing?
May 19, 2013
I use a Nikon D800. When I import files from the camera using Nikon Transfer 2, and at the same time try to import files into LR 4.4, LR 4.4 crashes. If I use Bridge to browse files under the same circumstances, it works fine.
I run Windows 8 Pro 64bit. All drivers are upto date as are all software versions. Firmware on the camera is also up to date.
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Jun 9, 2012
I am having massive issues with my brand new version of VideoStudio Pro x4 crashing when I try do to the following : import jpgs, create a video file, upload a file to youtube (it will create the mp4 file but says cannot create the waveform). I am running this on Windows Vista Sony Vaio All in one with a 2.5 ghz processor. I am trying to create a 6 screen split screen video. It also seems to be degrading my vid quality. I tried to submit a case to your support team and both times it says case failed.
The errors I am getting is "unspecified error, send dump file to Corel for analysis."
Then it shuts down.
I am planning to wipe and reload this puter and set it up for Windows 7 , I know I have one issue with uploading ( I have something in the background that is choking my upload speed. yes we have run everything to figure out what it is, when I run it in safe mode I don't have the problem."
The all in one does not have a graphics card but that should not be causing issues with importing jpgs.
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Jan 7, 2014
For some reason I keep getting crashes when importing HDV (720p60) video into the timeline of Adobe Premiere Pro CS6. This has happened on two different machines, with similar specs.
Per the suggested guidelines, here are the specifics:
Version of Premiere Pro: CS6, Version 6.0.5 (001 (MC:264587))All updates have been installed.
Operating System: Mac OS X 10.8.5.
Source footage: HDV 720p60 video in .MOV container.
Full text of error message: "Sorry, a serious error has occured that requires Adobe Premiere Pro to shut down. We will attempt to save your current project." Link to full crash report: URL....
Crash occurs when trying to import HDV .MOV file.This is a consistent problem when importing .MOV files of this type.
Complete Adobe Creative Suite is installed. Also using Episode Pro encoding software from Telestream to prepare HDV video. No other external video hardware or codecs installed.Yes, I am using the Mecury Playback Engine GPU acceleration.
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Feb 20, 2013
the programme hang when the import assests or save as for the first time - it does save the files but you have to force quit and reopen the file - running on a Mac 10.6.8
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Nov 14, 2011
On Import LR 3.5 crashes - no updates recently, was fine?
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Jun 17, 2013
Whenever i make multiple selections it crashes.
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Jun 14, 2013
I recently installe LR5 beta and imediately had a problem where it started crashing during cropping. I went back to LR4 & that too started crashing. I bought LR5 & now am trying to sort some shots out but it keeps locking up my mac.
Running on OSX 10.8.4
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May 18, 2012
Lightroom 4 is regularly crashing when I Export and choose a folder in which to save the files. I'm using Windows 64 bit. Basically, it freezes and I get an error message "Lightroom has stopped working, Windows in looking for a solution" (which it doesn't seem to have found, yet.)
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Jan 27, 2014
After getting a bit of a nagging from the in laws I got round to cataloguing the last few months photos to upload the pics of the kids.
When I go to upload to flickr it will publish two images then crash and the cycle repeats - having a few hundreds to upload there is no way on earth I'm going to babysit Lightroom while it does this.
I'm using jFlickr and have the most up to date version - although I was reluctant to mention this as I half suspect my issue will now be shelved using this as a get out - but frankly Adobe's offering is poor and presumes you've just started with Flickr.
The OS is Windows 8.1 64bit - LR 5.3 (same results on 5.1 and 5.2)
From the event logs I have the following errors:
Faulting process ID: 0x1b04
Faulting application start time: 0x01cf1b6ba0c459e7
Faulting application path: C:Program FilesAdobeAdobe Photoshop Lightroom 5.2lightroom.exe
Faulting module path: C:Program FilesAdobeAdobe Photoshop Lightroom 5.2AgKernel.dll
Faulting process ID: 0x19d8
Faulting application start time: 0x01cf1b6f99a5a630
Faulting application path: C:Program FilesAdobeAdobe Photoshop Lightroom 5.3lightroom.exe
[code]....
It them repeats through one of these three for each failure.
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Nov 4, 2012
MBP Late 2011 running OS X 10.8.2
16 GB ram
300GB+ free
I last printed about a week ago. Trying to print now results in an immediate crash. Tried multiple photos from different cameras and different catalogs. Different printers including printing to pdf all crash immediately. Repaired disk permissions. Reinstalled the app. Reinstalled Mountain Lion, uninstalled (to trash, empty trash, shut down and reinstall, no dice).
Can print from MS Word no problem. Photoshop Elements 9 prints photos just fine.
Crashes in a variety of low to mid thirties thread (lowest I have seen is 28, highest is 35) but I have not checked every crash report for the thread number.
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Jul 8, 2013
And yes, I already did the ui.dll exchange... now it also blacks out randomly when moving around the interface. Not always the same but it will certainly do it after a few clicks... won't continue working with it WAY too risky. Needless to say every other program runs smoothly, for a long time no app crashed in my system... back to LR4... I must say that Win 7 resists very well all this... I haven't had a blue screen in ages...
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Feb 3, 2013
How to fix the adjustment brush from crashing? I'm using Mac OSX 10.7. Lightroom 4.3 As soon as I click the brush to start editing Lightroom crashes. Once every 10-15 tries it MIGHT work. I'm getting extremely frustrated as it's hard to make a living when your tools won't work.
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Oct 23, 2011
After upgrading to3.5, my scanned images from negatives (tiff dng files created in Vuescan 9) crash the program as soon as I make an adjustment in the lens corrections panel. This was not an issue before I upgraded from 3.4.1. Worse, the scanned images that I edited with the lens corrections panel before upgrading crash the program as soon as I try to bring them into the develop module.
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Jul 19, 2012
yes I did get a error message but it was too long to copy here.I've paid good money for Lightroom. I'M spending a lot of time using it and perfecting my stuff. If it crashes all the time, what's the point? I am about my work and I don't feel very much respected by this version of Lightroom.I'm using the most recent version, 4.1 .
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Dec 23, 2012
So I have a number of watermark presets saved in the Watermark Editor. They are graphical ones that I made in LR3.6. Now in LR4 most of them don't work. They don't show up when I try to apply them on Export, and when I go into the Watermark Editor and try to select the preset the Editor shuts down. I cannot delete the presets, I cannot do anything with them. It just crashes.
I found that I can and have been able to create new presets using the same graphical element in the Watermark Editor. But since I cannot look at the original presets I don't know if they are the same way I set them up originally. So how do I clean this list of presets up? Can it be cleaned up? I don't want to be dealing with a list of more than 20 presets all of the time.
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Jun 19, 2013
My lightroom 5 is crashing whenever i select multiple files.
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May 24, 2013
Llightroom 4.4 crashes everytime I try to playback video causing the app to close. The video loads fine, I can see the thumbnail, but when I hit play I hear audio for a few seconds, the video doesn't typically play or plays for only 1 second then the app crashes. Video files play fine in quicktime or Windows media. This happened in 4.3 as well so not related to the upgrade to 4.4. Here is what is logged in the Windows error log.
Windows 7 64 bit
Application Error
Faulting application name: lightroom.exe, version: 4.4.0.11, time stamp: 0x514b016c
Faulting module name: MSVCR100.dll, version: 10.0.30319.1, time stamp: 0x4ba220dc
Exception code: 0xc0000005
Fault offset: 0x000000000003c250
Faulting process id: 0x13d4
Faulting application start time: 0x01ce58f418edb142
Faulting application path: C:Program FilesAdobeAdobe Photoshop Lightroom 4.4lightroom.exe
Faulting module path: C:Windowssystem32MSVCR100.dll
Report Id: 843f731f-c4e7-11e2-a017-00214f56581f
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Aug 26, 2013
I'm flagging jpegs that I took at several races this weekend. There are several thousand images that I'm trying to go quickly through. What is causing the crashes.
Intel i7 CPU 950 @ 3.07GHz with 6GB RAM and HHD with 89GB free memory - planning on doubling memory
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Mar 10, 2013
When a video file is present in the library, camera card, or anywhere lightroom freezing and the dynamic link manager crashes. This also then causes lightroom to crash immediately. How do I fix a corrupted dynamic link manger?
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Oct 16, 2013
I have been using LR since version 1 without problems. I run LR 4.4 on an iMac 27 inch with an external HD - originally OSX 10.6.8. The disk was originally firewire but I have recently changed that to a USB3.0 4tb drive. I copied all my photos and catalogs onto that drive and it worked without problems for about 2-3 months. Recently however I am getting crashes whereas I have never had one before. Suddenly LR4.4 started saying that it had experienced an unknown error and had to quit. On re-launch it wouldn't open the catalog. In fact not only would it not open the catalog, it had left 2 files in the folder with the catalog - lrcat-journal and lrcat-lock. Neither of these can be deleted (I get an unknown error code -50 if I try to do so). However if I restart the computer I can then delete them.
I thought it might be an operating system problem and finally upgraded to OSX 10.8.5. Same problems but I noted an error message saying that there had been a problem reading from the preview cache. I deleted the contents of a folder called Lightroom Cache and deleted my previews. (In fact I run an identical system at another location and simply copy catalogs from one system to the other as I work on them and so I copied the previews from the other system). This seemed to work better.
But then I installed the demo of LR 5, upgraded my LR4 catalog and am having precisely the same problems. I should say that the other system (still on 10.6.8 and an external firewire drive) has worked flawlessly since version 4 was released - and had no problems with versions 1, 2 and 3.
Since LR 5 is exhibiting the same problems, my only thought is that it is a problem with my USB drive. I have run Diskwarrior on it and rebuilt the directory - no problems encountered and have run Disk Utility on it - again no problems found. I have had no problems with the drive that I am aware of - it seems perfectly stable and behaves exactly as it should.
I cannot use LR 4.4 or 5 on this system. Is there any reason why LR should have started to object to the USB drive (it is USB 3.0 and my iMac is only USB 2.0 but there is backwards compatibility). Something is very wrong but I can't work out where to start.
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Apr 8, 2012
I'm trying to synchronize my folders, and LR4 is consistently crashing when it attempts to display the "Import Results" window. This is on Win7 Pro, using LR4 64-bit. A portion of the pix being imported are successfully stored in the catalog, and the remainder are not. When I restart LR and attempt to synchronize again, the process repeats: find the new pictures (the ones that weren't stored in the previous attempt), start importing them, reach apparent 100%, start to display "Import Results" window and immediately crash.
I'd like to reach the point at which no pix remain to be imported.
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Mar 25, 2013
I've been using various versions of Lightroom on my Mac for many years without issue. I love the program. Recently though, when using the last iteration of Lightroom 3 I began to experience problems when performaning processor-intensive work. For example, my library has nearly 200K images, and these are organized into hundreds of folders (bird species), each folder containing from 1 to up to 14K images. My workflow is to bring in the photos, rename them, and then shift them over into these species folders. For me it's an easier and faster way to get my hands on specific images than using tags. In any case, when I try to move images between folders lately, Lightroom slows down and eventually crashes. It also crashes the other apps running on my Mac at the time (usually just a web browser). I get the gray screen of death and have to reboot the Mac. Start over and after a few minutes of work it happens again.
Today I upgraded to Lightroom 4.3 hoping that might solve the problem, but I experienced the same crash behavior tonight while shifting some photos around. The Mac is a Macbook pro, recent model with latest OS and with 16GB RAM. I don't experience problems like this with any other application, but Lightroom is now bringing my computer to its knees! I even took the Mac into the Apple store and had the full diagnostics run and they found no problems internally. I keep my photos on external drives connected by firewire. Another potential wrinkle: Lightroom doesn't seem to be able to find a few of my previously imported images even though the directory is looking for them in the right folder. I get a "File offline or missing" issue. I tried pointing the folder to a new location (the same one) but that didn't work. Oddly, it does seem to find others.
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Jun 8, 2012
I am trying to import my Eleemtns 6 catague into LR 4.1 and I cannot find the File>Upgrade Photoshop Elements Catalgo in the Library Mode. Am I missing something?
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May 6, 2013
Why does LR4 not import ALL my photos from the selected folder on my portable hard drive? "Include Subfolders" is checked and "suspected duplicates" are allowed. The difference is about 10,000 photos per the info from Windows Exployer (approx. 175,000 vs 185,000 files). I can view the missing photos in exployer and not in LR4. I have tried deleting the catalog and starting from scratch. I have tried importing from subfolders. Sometimes I get different results, but not much different.
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Nov 2, 2013
In importing raw files as DNG the photos are coming in as b&w next to JPEG photos of same image in color. Why? I can change the b&w to color in the develop mode. How do I get the raw images to import as DNG in color.
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Mar 26, 2013
I just got lightroom and when I try to upload my old albums from my hardrive (all taken with the same camera) not all of them will load and the importing bar in the top left freezes.
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Apr 7, 2012
I have a Canon Rebel XS 1000D that I have been recently shooting RAW images with. However, when I go to import the .cr2 files into LR, it says that it does not recognize the format.
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Oct 12, 2012
I am shooting raw (D800), importing with import settings set as none or zeroed and when they open in LR the image is clearly processed (as if it was auto toned or something) where is the flat raw image i deserve?
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Apr 28, 2013
Does "Import from another catalog" import photos already in the target catalog (i.e. duplicates), or only photos not already there?
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May 17, 2012
In the import window I'm making a new map called 'ART' I select my pictures and import the pictures.
But after importing I can't see the map 'ART' anymore. Only the map of the date I made the pictures.
Why the map ART is hidden?
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Dec 13, 2011
I upgraded to LR3.6 today for LR3. Now Lightroom cannot read any files I try to import. I tried re-installing. Would it be safe to overwrite 3.6 with 3.0?
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