VideoStudio :: X3 Pro - Keeps Crashing?
Apr 29, 2010
I've download X3 Pro on a free trial to see what it can do before I buy. I've tried doing a few things.
Photo montage against a video track (default movie reel supplied in VS).
Tried a HD def video single video track about 50 seconds long using output from a Go Pro Hero HD
Tried a video in multiple formats using Main video and combinations of overlays (1 or 2) with video in corners or elsewhere.
Sometimes it works but more often than not it crashes out and creates a dump file.
Details of the files I'm playing with when it comes to video.
They are MP4 files directly out of the go pro - (i'll get additional shortly when i return home).
I am running x3 pro downloaded directly from Corel with a 'check updates patch' installed.
I have directx 11.
I'll supply more info shortly when I'm back in front of the machine.
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Jul 15, 2011
I saw a thread that had something to do with X4 and .mp4 issues involving some other software or something? I'm using barebones X3 and when trying to add some .mp4 files, X3 crashes. Some of them work and are added to the library, but most do not and crash X3.
This is the most recent dump file: [URL] ...
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Oct 23, 2010
I just tried to burn a DVD for the first time on my new computer and it keeps getting to "output disc" and crashing. A Windows message pops up saying it had a problem and needs to close the program. Is this something with Windows 7? I've already updated my VS x2 and directX.
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Aug 27, 2012
Whenever I try to capture anything from VHS > DV > Firewire to my PC VS crashes hard core. Everything freezes and it reboots.
i7-2700K I have Two brand new 4th generation SSD (Vertex 4's) in RAID 0, Read and writes @ 1GB/sec I have 16GB of RAM, 2133, half is a RAMdrive (temp). This reads and writes @ 5GB/sec. I usually write to this because there is no possible chance of bottleneck. Though I've tried SSD or HDD write too. Top of the line everything else, MB, sound, etc. How the hell much more power do I need?
Can't believe the FREE 100Kb WinDV can capture for 8 hours + no hiccups, no lost frames, but the second I try to capture, even go into capture mode with VS14 it starts to stall, crash, choke up and eventually reboot the whole F%^&$%^ machine, leaving my 6TB RAID 5 to have to rebuild.
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Apr 25, 2012
I'm having a real problem with VS X4 pro crashing!Ive just started a project I have a video in the toptrack..I've used a instant project the one selected in yellow all seems fine! I move the text from the instant project & select a Title text effect
Preview it all is well! Now change the text from LOREM to Dublin IPSUM to 2012..Change other text & 9 time out of 10 VS4 crashes when i preview the Project.If i don't use the Title text effect it seems fine!I just reinstalled my OS (windows 7 64bit) it will be somthing Ive missed but ???
How long Corel take to send out disc? Im waiting for a VS5 Pro ultimate? i bought VS4 a couple of weeks before they released VS5 & Corel done a deal!
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Oct 27, 2012
Using X5 pro with the updates applied. Over several versions and several years, I developed the habit of converting the video .MOD files created by a JVC camcorder to .mpg before doing any editing using them. For the purpose of this topic, the reasons for that are unimportant. But for the first time, in the last few days I needed to get several basic projects done quickly and elected to bypass this mechanism and work directly with the .MOD files in the edit mode.
And as a result, I am seeing for the first time intermittent crashing of X5 during an edit phase. It's happening on different source files and vsp project files. Never at the same place in a project file, nor during the same action activity. Occurs during clip mode and project mode.
When it happens, the X5 desktop just 'whites out' - the outline of the program desktop is discernable, but barely. The only way out is to kill the program and re-start. Wait long enough and windows will present that option anyway. If one has saved the vsp file (repeatedly) during edit, restart does not lose much. Otherwise - begin again from scratch.
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Apr 15, 2013
My Corel VS X6 Pro is crashing during a MPEG-4 1920x1080 export at 69% complete. Happened twice in a row. The error message refers to this dump file. I have been able to export this same video before, this just started happening.
I tried to add the dump file as an attachment but the .DMP extension is not allowed.
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Jan 5, 2013
1. SUBJECT: Corel Video studio crashing at sound modification
2. Describe your problem: I just installed corel VS pro 5x ultimate, I also updated with service pack 1. However while making my first video corel keeps crashing when I try to modify "clip volume" then click "play" or click on sound mixer. I get the windows popup stating "corel has stopped responding".
3. What devices are involved and their mode of connection? N/A
4. The Version of program is being used VS X5
5. list all patches/updates that have been installed relating to that version of the program. service pack 1
6. Details of the source files. .avi files captured via the bandicam video capturing software. Music is a simple mp3 downloaded from internet.
7. Project Properties (Alt+Enter)
NTSC non-drop frame (30 fps)
Microsoft AVI files
24 bits, 320 x 240, 30 fps
Upper Field First
Uncompressed
PCM, 44.100 kHz, 16 Bit, Stereo
8. PAL or NTSC
NTSC
9. Error Codes (if any): At what point did the Error occur, during the Editing stage, or after Share – Create Disc The error occurs when I modify the "clip volume" and then hit play or just simply click on the sound mixer.
10. What are you trying to make, burn a Standard DVD, a HD Bluray or Avchd DVD, or Video for the internet. video for the internet
By following these simple rules, you will increase your chances of obtaining a solution to your problem.
If you have not already done so, click on User Control Panel, then go to the Profile tab in the forum header and fill in the fields titled: update your user profile to include your PC specification
System Manufacturer: Alienware
System Model: M18xR1
Operating System: Windows 7 Home premium
System Drive: C
32bit or 64bit: 64bit
Motherboard:InsydeH2O Version 1.0 A04
Processor:Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
Ram:16GB
Video Card:NVIDIA GeForce GTX 560M
Sound Card:
Hard Drive Capacity:455GB
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Jun 9, 2012
I am having massive issues with my brand new version of VideoStudio Pro x4 crashing when I try do to the following : import jpgs, create a video file, upload a file to youtube (it will create the mp4 file but says cannot create the waveform). I am running this on Windows Vista Sony Vaio All in one with a 2.5 ghz processor. I am trying to create a 6 screen split screen video. It also seems to be degrading my vid quality. I tried to submit a case to your support team and both times it says case failed.
The errors I am getting is "unspecified error, send dump file to Corel for analysis."
Then it shuts down.
I am planning to wipe and reload this puter and set it up for Windows 7 , I know I have one issue with uploading ( I have something in the background that is choking my upload speed. yes we have run everything to figure out what it is, when I run it in safe mode I don't have the problem."
The all in one does not have a graphics card but that should not be causing issues with importing jpgs.
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Mar 29, 2013
I had VisualStudio x5 working fine on my Windows 8 Pro machine. I've been using this for a few months without issue. I imported some video from my phone in .MOV format, and had the message that I needed install quicktime to work with this video. I did so, edited video, and posted it.
However when I then imported video from my Canon camcorder, AVCHD format, I received a crash dump in trying to play any of the clips. What's strange is that I was able to look at old sections of clips I'd saved and play them find. Only the newer clips were an issue. I suspected corrupt files, re-imported things and it didn't work. I even recorded new video and that didn't work. I was up to date on patches from Corel, according to the product.
I was in a bind, so I decided to upgrade to x6, even though none of the features were really important. I upgraded, imported the same videos I'd had issue with in x5 and they worked. Problem solved, or so I thought.
I had to run x5 to access some old clips to put together a short reel. I did that and things worked fine. I then went back to x6 and received crash dumps on all imported files, including the video I had just imported. I can still play the edited pieces of clips I separated out in x6, but I cannot play any full clips.
I've rebooted multiple times, removed quicktime, uninstalled and reinstalled x6, no go.
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May 17, 2012
I get this error whenever I try to start the trial of VSx5 (Funny thing is, I am trying it because Pinnacle 15 is far too crashy for me.)
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Mar 16, 2013
I'm using VideoStudio X3 and installed SP2, but creating AVCHD files constantly crashes machine.
Using AVCHD videos and overlaying text, then ouputting using preset AVCHD > PAL HD 1440
99% of time just crashes, which makes program unusable!!
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Dec 2, 2010
I recently installed VideoStudio Pro X3. Whenever I play back anything I tried edit the program crashes and a dump file error shows. I have tried using the smart proxy without success. I am trying to edit HD files *.mov. The files are only a couple of minutes so that should not be an issue. I also tried closing all other programs. When I try and playback I can only see a couple of seconds before it crashes. I am wondering if my computer does not have the resources to edit HD. I have 1024 MB of Ram.
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Jan 23, 2011
I'm using VideoStudio X3 and installed SP2, but creating AVCHD files constantly crashes machine.Using AVCHD videos and overlaying text, then outputting using preset AVCHD > PAL HD 1440
99% of time just crashes, which makes program unusable!!
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Oct 30, 2012
I edited a wedding video that is over 90 minutes long (it was a wedding in Ireland). It was filmed in AVCHD on a pro video camera.
I wanted to produce a standard DVD and a Blu Ray copy to send over. The DVD copy rendered fine but the Blu Ray as well as the AVCHD file crashed every time and even crashed the computer to re-start. It crashed at around 30% in and I tried a number of different combinations to accomplish this render.
What I then did after a few attempts was to look at the last frame of the couple of files it did render to see where on the time line it was crashing.
It turned out it was on a transition I customised, I think using proDAD VitaScene. It was a transition that created a twinkling star effect from one scene to the next. As soon as I removed this one transition and it rendered a Blu Ray file with no problems at all.
One question though, I am not sure why there are so many choices of Blu Ray and AVCHD in the menu. What is the difference and which one would be the generally used one.
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Dec 18, 2012
cleaned up the fonts and its still crashing by simply scrolling thru to find a file to open and to make matters worse, my CS2 which hardly ever crashed now crashes just opening it. I am rather beside myself, I have an iMac running 10.6.8 with 4GB of memory. I would love to copy and paste the crash report but it's not letting me do that.
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Sep 5, 2013
My Photoshop CC on my Mac (10.8.4) started acting up yesterday. I have tried to validate fonts, reset fonts to default, remove preferences file, restarting, signing out and quitting CC then signing back in, uninstalling the new fonts I installed yesterday, but nothing so far has worked.
Process: Adobe Photoshop CC [2125]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.0.0 (14.0.0.221)
Code Type: X86-64 (Native)
[code]....
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Jun 15, 2012
I've been running CS5 on my Win 7 64 bit Asus laptop for 6 months without an issue. All of a sudden CS5 has started to crash when I run Photomerge, view the System Info, etc.
I have updated the Intel HD 3000 driver.
I have updated CS5.
I have uninstalled and reinstalled CS5.
I have disabled OpenGL.
Faulting application name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8f8e
Faulting module name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8f8e
Exception code: 0xc0000005
Fault offset: 0x0000000000c35752
[code]...
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Apr 15, 2012
CS2 Photoshop is crashing quite often on a Macbook Pro.
PS 9.0.2 (no available updates)
OSX 10.6.8 (using Rosetta obviously)
2.7Ghz Core2Duo
4GB RAM
I've tried reinstalling CS2, reparing premissions and a new user account.
The issue can occur when opening the program, opening a file or doing nearly any action when a file is open. No specific file seems to be causing it, sometimes it will run without a problem for an entire day and other it's constantly crashing.
Here is one of the crash logs from the OSX diaglog after PS has crashed:
[URL]
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Nov 26, 2013
I downloaded the Photoshop CC/LR5 combo a few days ago, and since then the programs have been crashing my PC. (I've attached a screenshot.) This has happened at least 8 times, twice already this morning. Before I upgraded, I was using CS3 and LR4 and never had this issue.
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Aug 2, 2012
this has been happening for a few weeks -
1. i am in photoshop CS5
2. i am scaling an image in proportion
3. the screen goes BLACK (dies) but the keyboard is still lit up, i can't do anything except force shutdown the computer
at first i didn't know what was causing it, but after it happen over 20 times while scaling an image (dragging by the corner) i am sure it is due to photoshop.
I'm running mac OS X 10.6.8 ... this is super annoying as i am losing files and time!!
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Jul 18, 2013
As soon as I open a photo an resize it, the most basic function that I can think of for this product... it crashes I have run updates, I have looked through all of the forums here etc Nothing that relates to me or that has worked so far.
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Jun 19, 2013
I just joined Creative Cloud. I uninstalled my trial versions of CS6 (which were working just fine) and then installed CC versions of them. After Effects CC is working great. Photoshop CC, however, keeps on quitting the moment I try do something like apply an effect or resize the image. I'm not get a crash report from the Adobe Crash Reporter so here's the Apple crash report. I'm running 10.8.4 on a mid-2012 MacBook Pro '13 i5.
Process: Adobe Photoshop CC [796]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.0.0 (14.0.0.221)
[code]...
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Sep 3, 2013
I've been using CS5 for a while now but since last night Photoshop keeps crashing! Not great as I have a deadline to meet!
Process: Adobe Photoshop CS5 [308]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0.4 (12.0.4x20110407.r.1265) (12.0.4)
Code Type: X86-64 (Native)
Parent Process: launchd [104]
[code]....
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Oct 27, 2013
Everytime I try and use the save as function. I am running it on a 27-inch iMac with a 2.7GHz Intel Core i5 processor with 16 GB of ram. Here is the crash report.
Process: Adobe Photoshop CC [1521]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.1.2 (14.1.2.427)
Code Type: X86-64 (Native)
Parent Process: launchd [126]
User ID: 501
[code]...
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Mar 27, 2012
CS5.1 Keeps Crashing, here is the error log
Process: Adobe Photoshop CS5.1 [1363]
Path: /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1
[Code].....
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May 24, 2013
I have uninstalled and re-installed and each tim ethe same fault.
I open say a blank canvas 20x20 then open a photo I wish to transfer onto it. On the photo create a background copy and select the move tool, once the photo is on the canvas I then select the resize tool to make the photo small on the work area and then everytime is stops working and say a fault has occured photoshop will now close?
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Jan 14, 2013
I have been having a lot of crashes lately at seemingly random times. I could be changing the opacity of a layer and it crashes, using puppet warp and it crashes, using free transform, so it doesn't seem to be a particular feature that is crashing it. Below is the error I get in Windows Event Viewer:
Faulting application name: Photoshop.exe, version: 13.0.1.0, time stamp: 0x5022da9d
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
My computer specs are as follows:
Windows 7 Pro 64bit SP1
Intel Core i5-2400 3.1GHz
AMD Radeon HD 6350 512mb of RAM
8gig RAM
359gig of 464gig HDD space available
My Photoshop prefs are as follows:
Photoshop uses 80% RAM
Scratch disc 1 is on a secondary drive
Scratch disc 2 is on the primary drive
Use Graphics Processor is checked
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Oct 31, 2012
Every time I use the type tool, the crop tool and HDR merge the app crashes, i'm currently using the trial version and this is not encouraging me to buy the upgrade from CS4 which i'm very happy with and never have these sort of problems.
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Jun 28, 2004
I tried a search, but anybody else getting unexpected program error, and CS shutting down without the option to save?
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Oct 12, 2005
Everytime I launch Photoshop it starts to load... I get the starting splash screen... then it completely shuts down with no error messages or anything. It was working just fine yesterday. Does anybody have any ideas as to why this would start happening all of the sudden?
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