I have just bought a Wacom Cintiq 12 XW. Photoshop works fine while I am using it, but when I switch it off and go back to working on my iMac in normal mode it doesn't work correctly. Photoshop opens ok but if i open a file the file does not show on the screen.
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I consider myself to be an advanced Photoshop and computer user. I have worked with Photoshop for several years on a daily basis as a concept and texture artist.
Whenever I draw in Photoshop on either my Cintiq or Intuos4 I experience some rendering lag of my brush strokes. I can draw a line and it takes sometimes about 1 second for it to appear on the screen. The problem is quite frequent and appears on a regular basis. It is quite an annoyance since it kills the illusion of drawing on "paper" and hinders me somewhat from being creative since I have to think of how I draw rather than having my pen being an extension of myself. I have tried everything from resetting Photoshop back to default by holding down CTRL+ALT+SHIFT before startup, but the problem did not disappear. I have also tried to increase and decrease the performance settings under preferences, but it had no positive effect. All my software's and drivers are uptodate and I have consulted Wacom about this issue as well and they say it cannot have anything to do with the drivers since they haven't heard of this issue before. It cannot have anything to do with that the brush I am using is too heavy and is therefore slow to render because even the most basic brushes are slow at times.
I usually work on bigger files with a pixel dimension of 3840x2160@300dpi to 5760x3240@300dpi. I have used the same dimensions for years but never had a problem on for example my laptop, which has only a Dual Core Processor with 4 GB Ram, the only thing the laptop has going for it is the graphics card which is a Nvidia Quadro card. But since it is about 4½ years old, I do not think it is any better than my current graphics card which I have in my stationary PC.
Software Specs:
Operating System: Windows 7
Photoshop CS6
DirectX runtime version: 11
Graphics Card Drivers
Wacom Drivers
Everything listed above is up-to-date!
Hardware Specs:
Processor: Intel Core i7-2600k @ 3.40GHz
Ram: 12 GB
Main Local Harddrive (C: ) (Photoshop installation): Corsair Force GT 240 GB (Read: 555MB/s, Write: 525MB/s)
Photoshop Scratchdisk Harddrive (E: ) : Corsair Performance3 SSD 128 GB (Read: 480 MB/s, Write: 320 MB/s)
Graphics Card: GeForce GTX 460
Photoshop Settings Performance:
Memory Usage: 90% - (Had on lower but increased to see if it would have any positive effect, but alas, the problem still remains)
History & Cache: History States: 99, Cache Levels: 4, Chache Tile Seize: 1024k - (I tested resetting History States to 25 (Default) but it did not solve the problem)
Scratch Disk: Corsair Performance3 SSD 128 GB (Read: 480 MB/s, Write: 320 MB/s) - (Had it on C: but did not solve the problem) Graphics Processor Settings: Advanced > Active: Use Graphics Processor to Accelerate Computation, Use OpenCL, Anti-alias Guides and Paths. Not Active: 30 bit Display.
I have upgraded to Windows 8 using Adobe Photoshop CS6 (latest Dec update). I have the latest Wacom drivers installed (Nov1) and Photoshop does not respond to pinch to zoom and rotate and it recognizes my hand touching the screen as pen input when using the pen at the same time. Even without the pen I can draw with my finger. Others have reported this under Windows 7 as well. I have an iPad, I don't need this 4K screen to work like an iPad!
This did not happen with older wacom drivers and Windows 7. I need to know how long I am going to have to wait before Adobe acknowledges the problem and when to expect a fix for this. All of us with Photoshop and Wacom Cintiq 24 HD Touch are screwed at the moment. Most other programs are working correctly with both touch and pen (i.e. Painter 12.2, Sketchbook Pro, etc). Most users are resorting all the way back to CS3 with older drivers or turning off Touch input all together to get the pen to work.
I'm using:
- Windows 7 Premium 64-bit with Service Pack 1
- Intel i7-267OQM 2,2 Ghz CPU
- Nvidia GeForce GT 635M 2GB
- 8GB RAM
- Adobe Photoshop CS5.1 64-bit
- on an ASUS N55S Laptop
My new Wacom Cintiq 13HD runs just fine while just browsing on the internet, with Adobe Illustrator (so far...) and Easy Paint Tool SAI.But everytime I open my Photoshop it's just some minutes before my system freezes for a second, than blue screen appears.
I tried all drivers Wacom has available but it still happens. I updated my Adobe Softwares, my BIOS, my graphic card, I restarted countless times,but nothing seems to work.
I bought a Wacom cintiq 22hd online and before it arrived I imagined before it came that all I would have to do is plug it in and install the software and that would be it but no....
This turned out to be a real nightmare to use, first after I finished calibrating the tablet this annoying loading circle kept appearing around the point every time I tried to draw something, Then after I had been able to fix it from running around the internet looking for solutions the pressure sensitive feature stopped working I looked around again to find a solution and people were saying update the driver software and I did then after rebooting my machine it no longer works and every time i tried to view the tablet settings it kept saying "THE TABLET DRIVER WAS NOT FOUND"
I had to uninstall the driver and recalibrate it and the pressure sensitive feature still isn't working. Personally I think this is complete BS I can't understand why Wacom a highly regarded company would delibratelly make their tablets more complicated to use than they need to be, I really am clueless as to what I can do to fix this I don't think reinstalling the "WacomTablet_635-3" driver software. What I can do I am using Windows 7 64 bit
Well because i went to the wacom forum site to try and get some answers but when I went to go sign up for an account it kept saying that my criteria was invalid even though it wasn't another reason to loose faith in Wacom and their useless business structure and unuseful customer support.
I'm using Photoshop CS5 Extended 64bit (12.0.4) on Win7 Professional (64 bit) and recently have had an issue using my Cintiq 12WX tablet in that using the brush with the tablet (whether I'm using the tablet as the monitor, or my laptop as the monitor) causes Photoshop to crash, usually within the first 30 seconds of usage. This has become so regular that I expect it to crash and no longer can trust it to use, but at the same time I depend on its use to get work done, so an expedient solution is absolutely necessary.
Does not crash if I use brush with a mouse, but that's not exactly a solution either, as you can imagine. I have been using this tablet with this Photoshop for a long time without incident, and I can think of no changes to the system I've made in the period when this began happening.
All drivers for the Cintiq are current.The entirety of the crash report reads as follows:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 12.0.4.0
Application Timestamp: 4d9d8f8e
[code]...
Is it possible to use a laptop with a Wacom Cintiq 24HD as a dual monitor setup for Photoshop.....?
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View 2 Replies View RelatedIn Photoshop CS6 (64bit), when using the brush tool (with a brush with pressure sensitivity activated), I quite often get a line drawn at the max width selected, as if there was no pressure sensitivity. Everything goes back to normal after I start drawing another line, and happens again after a few lines. It's quite random.
I don't have this problem in any other software (Illustrator CS6 64bit, Painter XII, Sketchbook Pro, Zbrush, ...). I have already checked and I've found some other users on other forums with the same problem.
One example, with a picture of the problem: [URL] Another one, exact same problem: [URL] Some of those users seem to have solved their problem by installing an old driver (6.1.5r3), but they had that problem with Intuos TABLETS in the first place, not a Cintiq 24HD... I have tried that, but unfortunately the driver is not compatible with the Cintiq 24HD.
To test this out: I've been able to reproduce the problem 90% of the times I've tried. if I keep the pen at 1 inch from the display so that it's still recognized by the screen but it's not drawing, then wiggle it a bit, and then I slowly move to the screen and tap it (as if I was starting a line with very low pressure), the problem appears and it makes a large dot, as if there was no pressure sensitivity. As I said the test doesn't work every time, but almost.
This is an image of what happens when I try and make dots in Photoshop. These are done trying to push the pen with the same (low) pressure. The big ones are from when the issue appears: [URL]
I have tried the pressure test in the Wacom utility software and it seems to work fine, it never jump to full even when I try the method I've just described. In the diagnostic page of the Wacom utility software the pressure is always correct, even when in Photoshop there's the brush sensitivity issue.
note: I've already tried to completely re-install my computer + the Adobe software + the lastest wacom driver for my Cintiq 24HD, and the problem is still the same.
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View 3 Replies View RelatedAfter making the move to Windows 7 a few months ago everything went fine regarding my tablet. Then a month later the driver died, i installed a newer version of the tablet for W7 and since then ive been having nightmares regarding the touch functionality of the tablet.
As of a week or two ago, the pen functionality has started dieing too. Im almost certain that what ever problems im having is not related to the tablet itself but my machine.When photoshop is not the active window, my pen can control the cursor to any position on the screen, however once photoshop is the active window, i can only control the upper left corner of the monitor. Ive tested it on a few apps and the same is happening on Fireworks, After Effects.
[URL] << shows the area in which i can move to
I'm running Windows 7 Ultimate 32bit.
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