Photoshop :: CS5.1 64-bit Crashes Whole System When Using Wacom Cintiq 13HD
Oct 13, 2013
I'm using:
- Windows 7 Premium 64-bit with Service Pack 1
- Intel i7-267OQM 2,2 Ghz CPU
- Nvidia GeForce GT 635M 2GB
- 8GB RAM
- Adobe Photoshop CS5.1 64-bit
- on an ASUS N55S Laptop
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My new Wacom Cintiq 13HD runs just fine while just browsing on the internet, with Adobe Illustrator (so far...) and Easy Paint Tool SAI.But everytime I open my Photoshop it's just some minutes before my system freezes for a second, than blue screen appears.
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I tried all drivers Wacom has available but it still happens. I updated my Adobe Softwares, my BIOS, my graphic card, I restarted countless times,but nothing seems to work.
Using a wacom cintiq for drawing your vectors in Coreldraw x5? Also I'm looking for alternative to Photoshop, can paint shop pro handle the task of adding graphics and colors to bitmaps?
I consider myself to be an advanced Photoshop and computer user. I have worked with Photoshop for several years on a daily basis as a concept and texture artist.
Whenever I draw in Photoshop on either my Cintiq or Intuos4 I experience some rendering lag of my brush strokes. I can draw a line and it takes sometimes about 1 second for it to appear on the screen. The problem is quite frequent and appears on a regular basis. It is quite an annoyance since it kills the illusion of drawing on "paper" and hinders me somewhat from being creative since I have to think of how I draw rather than having my pen being an extension of myself. I have tried everything from resetting Photoshop back to default by holding down CTRL+ALT+SHIFT before startup, but the problem did not disappear. I have also tried to increase and decrease the performance settings under preferences, but it had no positive effect. All my software's and drivers are uptodate and I have consulted Wacom about this issue as well and they say it cannot have anything to do with the drivers since they haven't heard of this issue before. It cannot have anything to do with that the brush I am using is too heavy and is therefore slow to render because even the most basic brushes are slow at times.  I usually work on bigger files with a pixel dimension of 3840x2160@300dpi to 5760x3240@300dpi. I have used the same dimensions for years but never had a problem on for example my laptop, which has only a Dual Core Processor with 4 GB Ram, the only thing the laptop has going for it is the graphics card which is a Nvidia Quadro card. But since it is about 4½ years old, I do not think it is any better than my current graphics card which I have in my stationary PC.  Software Specs:  Operating System: Windows 7 Photoshop CS6 DirectX runtime version: 11 Graphics Card Drivers Wacom Drivers  Everything listed above is up-to-date!  Hardware Specs:  Processor: Intel Core i7-2600k @ 3.40GHz Ram: 12 GB Main Local Harddrive (C: ) (Photoshop installation): Corsair Force GT 240 GB (Read: 555MB/s, Write: 525MB/s) Photoshop Scratchdisk Harddrive (E: ) : Corsair Performance3 SSD 128 GB (Read: 480 MB/s, Write: 320 MB/s) Graphics Card: GeForce GTX 460  Photoshop Settings Performance:  Memory Usage: 90% - (Had on lower but increased to see if it would have any positive effect, but alas, the problem still remains) History & Cache: History States: 99, Cache Levels: 4, Chache Tile Seize: 1024k - (I tested resetting History States to 25 (Default) but it did not solve the problem)
Scratch Disk: Corsair Performance3 SSD 128 GB (Read: 480 MB/s, Write: 320 MB/s) - (Had it on C: but did not solve the problem) Graphics Processor Settings: Advanced > Active: Use Graphics Processor to Accelerate Computation, Use OpenCL, Anti-alias Guides and Paths. Not Active: 30 bit Display.
I have upgraded to Windows 8 using Adobe Photoshop CS6 (latest Dec update). I have the latest Wacom drivers installed (Nov1) and Photoshop does not respond to pinch to zoom and rotate and it recognizes my hand touching the screen as pen input when using the pen at the same time. Even without the pen I can draw with my finger. Others have reported this under Windows 7 as well. I have an iPad, I don't need this 4K screen to work like an iPad!  This did not happen with older wacom drivers and Windows 7. I need to know how long I am going to have to wait before Adobe acknowledges the problem and when to expect a fix for this. All of us with Photoshop and Wacom Cintiq 24 HD Touch are screwed at the moment. Most other programs are working correctly with both touch and pen (i.e. Painter 12.2, Sketchbook Pro, etc). Most users are resorting all the way back to CS3 with older drivers or turning off Touch input all together to get the pen to work.Â
I bought a Wacom cintiq 22hd online and before it arrived I imagined before it came that all I would have to do is plug it in and install the software and that would be it but no....Â
This turned out to be a real nightmare to use, first after I finished calibrating the tablet this annoying loading circle kept appearing around the point every time I tried to draw something, Then after I had been able to fix it from running around the internet looking for solutions the pressure sensitive feature stopped working I looked around again to find a solution and people were saying update the driver software and I did then after rebooting my machine it no longer works and every time i tried to view the tablet settings it kept saying "THE TABLET DRIVER WAS NOT FOUND"
I had to uninstall the driver and recalibrate it and the pressure sensitive feature still isn't working. Personally I think this is complete BS I can't understand why Wacom a highly regarded company would delibratelly make their tablets more complicated to use than they need to be, I really am clueless as to what I can do to fix this I don't think reinstalling the "WacomTablet_635-3" driver software. What I can do I am using Windows 7 64 bit
Well because i went to the wacom forum site to try and get some answers but when I went to go sign up for an account it kept saying that my criteria was invalid even though it wasn't another reason to loose faith in Wacom and their useless business structure and unuseful customer support.
I'm using Photoshop CS5 Extended 64bit (12.0.4) on Win7 Professional (64 bit) and recently have had an issue using my Cintiq 12WX tablet in that using the brush with the tablet (whether I'm using the tablet as the monitor, or my laptop as the monitor) causes Photoshop to crash, usually within the first 30 seconds of usage. This has become so regular that I expect it to crash and no longer can trust it to use, but at the same time I depend on its use to get work done, so an expedient solution is absolutely necessary.Â
Does not crash if I use brush with a mouse, but that's not exactly a solution either, as you can imagine. I have been using this tablet with this Photoshop for a long time without incident, and I can think of no changes to the system I've made in the period when this began happening.  All drivers for the Cintiq are current.The entirety of the crash report reads as follows:  Problem Event Name:   APPCRASH  Application Name:   Photoshop.exe  Application Version:   12.0.4.0  Application Timestamp:   4d9d8f8e  [code]...
I have just bought a Wacom Cintiq 12 XW. Photoshop works fine while I am using it, but when I switch it off and go back to working on my iMac in normal mode it doesn't work correctly. Photoshop opens ok but if i open a file the file does not show on the screen.
I've recently bought a Cintiq 24 HD screen tablet to work on digital art, but after getting it installed, when opening any Photoshop version, it crashes immediately. Â Â I'm using Windows 7 updated properly, and also tried several Cintiq 24HD drivers. The versions that crash are CS5 , CS5.1 and CS6. The rest of adobe programs work just fine, but Photoshop shows a "Photoshop had an error and must be closed" message as soon as it boots.I cannot even see the interface. Â Also, don't know if it serves as reference, but the video player VLC started crashing exactly in the same way as Photoshop, after installing the Cintiq. Strange that one of the best devices is crashing with one of the programs that are actually intended for.
In Photoshop CS6 (64bit), when using the brush tool (with a brush with pressure sensitivity activated), I quite often get a line drawn at the max width selected, as if there was no pressure sensitivity. Everything goes back to normal after I start drawing another line, and happens again after a few lines. It's quite random. Â Â I don't have this problem in any other software (Illustrator CS6 64bit, Painter XII, Sketchbook Pro, Zbrush, ...). I have already checked and I've found some other users on other forums with the same problem.
One example, with a picture of the problem: [URL] Another one, exact same problem: [URL] Some of those users seem to have solved their problem by installing an old driver (6.1.5r3), but they had that problem with Intuos TABLETS in the first place, not a Cintiq 24HD... I have tried that, but unfortunately the driver is not compatible with the Cintiq 24HD. Â Â To test this out: I've been able to reproduce the problem 90% of the times I've tried. if I keep the pen at 1 inch from the display so that it's still recognized by the screen but it's not drawing, then wiggle it a bit, and then I slowly move to the screen and tap it (as if I was starting a line with very low pressure), the problem appears and it makes a large dot, as if there was no pressure sensitivity. As I said the test doesn't work every time, but almost. Â Â This is an image of what happens when I try and make dots in Photoshop. These are done trying to push the pen with the same (low) pressure. The big ones are from when the issue appears: [URL]Â Â I have tried the pressure test in the Wacom utility software and it seems to work fine, it never jump to full even when I try the method I've just described. In the diagnostic page of the Wacom utility software the pressure is always correct, even when in Photoshop there's the brush sensitivity issue. Â note: I've already tried to completely re-install my computer + the Adobe software + the lastest wacom driver for my Cintiq 24HD, and the problem is still the same.
When I use the Lasso, Polygonal Lasso and/or Magnetic Lasso Tools, my system shuts down.
This didn't always happen and the only recent change to my system was downloading/installing Adobe Reader 8 (update). To the best of my knowledge, prior to this update the all the Lasso Tools worked fine.
I searched the help section and the only information I found related to my problem was to set Adobe's 'Post Script" printer as default. I tried that and it did not help. Please note, prior to this problem, my Canon was set as my default printer and every thing worked fine then.
Should I uninstall Adobe Reader?
I'm using: Photoshop CS2 My system: Windows XP Home Edition RAM is: 256 MB Free Space: 60.2GB Printer: Canon 7800 Series
my entire system locks up.It seems to work fine at the start, but it will lock up on me on random. I tried finding out what the exact problem was, and it seems that moving about the canvas in any way always seems to be the cause. I also often get this while I try to save, in the saving process I would move my canvas around, and it would lock up on me. Thus making my .psd-file corrupt/unreadable.
I tried different methods to approach this, but no luck. One is installing the latest video driver, but it already seemed to be up-to-date. Second would be disabling certain plugins in Photoshop, like the FastCore and the MMXCore ones.
Basic system specs:
VGA: GeForce GTX 580 CPU: Intel Core i7 3930K Motherboard: ASUS P9X79 DELUXE RAM memory: 8GB Â Operation system: Windows 7 ultimate. Photoshop CS5
I'm looking to get a wacom tablet, but I'm not really sure what tablet it best for digital art and animation type stuff. I'll be using it with Photoshop CS6 and probably Toon Boom or some other animation software. I'm just not sure what the difference is between the tablets.
LR5 (the final one, not the beta) crashes 100% of the times I try to go to the Slideshow module. It also crashes 100% of the times I try a simple Help/SystemInfo. Â I had no such problems with LR3.x and LR4.x, and my system (Win7 64bit) is otherwise perfectly stable and has all the latest patches/updates). The problem occurs even with a "clean" install of LR5 (i.e. without upgrades or migrations from LR4).
I've been using X6 for over a year without any major problems. I have all updates and hotfixes installed. Last night I saved a project I was working on and this morning when I went to open it it crashed immediately, before the splash screen even appeared. Everything froze including the mouse and keyboard and I had to do a hard shutdown. I booted back up, tried again and the same thing. Tried different .cdr files and opening CDX6 directly. Same complete system-wide crash. The F8 reset option freezes the system too.
I tried reinstalling the last update and as soon as the reinstall began it crashed. I tried uninstalling it. It crashed. Each time freezing the complete system, mouse, keyboard and all, requiring a hard shut down. I scanned for viruses—nothing.
Everything was working fine last night, all I did was boot down the PC for the night and boot it back up in the morning like I've done a million times.
Cintiq Companion's Pen is offset in Photoshop only, it works great in Sketchbook Pro and MS Paint, but as soon as you open and click in Photoshops window it becomes offset. Tried in CS5 and CC is there any way to fix this?
I just bought PS CS6 and I am experiencing a problem where I get random full-pressure strokes while using the brush tool. I have been doing a lot of research into this but have not found a solution yet.  I am using a Cintiq 21UX on a Windows 7 machine. While I am drawing with the brush tool, I will get a random stroke that is at full pressure, as if I was using the mouse. It doesn't seem to be related to how fast I am sketching, or what kind of brush, eraser, tool etc I am using.  Photoshop CS6 is the only program on my computer that has this issue.I have tried every single driver available on the wacom site.My GPU is compatible with CS6 (GeForce 200 series) and I have the most recent drivers.I have tried resetting the brush tool.I have 'shape dynamics' turned on.Â
when using Photoshop CS the lines are not smooth even when I use a ruler etc....have used a tablet for years so it's not practise but the software or something?.....I do have smooth enabled in the Brush Dialog box so that's not the problem. When I sketch in Alias Sketchbook Pro and Corel Painter IX the lines are perfect and smooth.......Anybody have a similar problem and a solution.....
I have already turned off double-click distance and have the latest Wacom Cintiq driver version 6.05 installed
Setup: Windows 7, CS5, CIntiq 24HD Â I just bought a Cintiq 24HD and tested it in Photoshop CS5. Unfortunately the lines are jagged. (I'm using the brushtool and on my wacom intous 3 everything was fine.) This only appears in PS, Painttool Sai is fine and has great line quality. Â At first I thought it might be the second monitor, as this was mentioned in forums, but I moved and unplugged it and nothing happend. I tried other solutions as well like unabeling windows tablet components etc.
I just got my wacom intuos A5 USB a couple of days back and its working perfectly on my mac. No issues at all but I tried using it on my desktop and im having 2 major issues. 1. I have only "other dynamics" checked and opacity controlled by pen pressure. If i am making light strokes with the pen i get a few low opacity strokes is i should but I suddenly get a full pressure (100% opacity) stroke even though im hardly applying and pressure. These are sudden pressure spikes and are completely random. 2. The pen tilt is not working. I set color dynamics to pen tilt but the color doesn't change as i tilt the pen All this works perfectly on my mac so I know theres nothing wrong with the tablet but how do I solve these issues. Im hoping someone here will help me out. P.S. - I have an Intel 2.5 Quad Core, gigabite Mother board, 4gb ram, nvidia GeForce 6600GT - 256mb. I also have a beetel router connected to my desktop.
which is better, the intous tablet or the graphire tablet? judging from the price, i guess intous would be better, but i want to hear from people who have actually used them. also, can you use them with photoshop?
I am on the creative cloud and have down loaded and successfully installed PS6. I am a professional illustrator and use the Wacom tablet. My concern is with the pen pressure effect not staying on. I have went to option on PS6 and checked for updates and down loaded them with no results and called support as well .
I went to the Wacom sit as well to check to if my drivers are updated and they are, and called their support as well with no results. I understand that PS6 is a new product and that I may have to wait for patches, that is fine.
I need some input on buying a Tablet, I am looking at the Graphire2 and the Intuos2, I understand that the Intuos2 is better but does the Graphire2 work good with photoshop?
I have a chance to get a small Wacom tablet, its a older version ,screen size 4x5, It comes with all the software, Also has Elements 2.0 My question is,can I also use it with CS3?
I was using a wacom tablet in adobe cs3 just fine, now I get no tip sensitivity. As in, the pen will always draw a think line no matter how light I use the pen.
I apologize if this is posted in the wrong forum, but it seems to apply to techniques, so...I'm looking at Wacom tablets and hoping to buy one soon. My primary use would be for digital painting in Photoshop and the 6x8 size seems to be about right. Can anyone make any suggestions about whether I should go with Intuos or Graphire? I'm leaning toward the Intuos3 6x8, but that can get a bit pricey, even with academic discounts.
So I guess I have two questions. a) Does the Graphire series have what it takes to allow high-quality digital painting? b) Is there some way to find tablets for a lower price (I qualify for most academic discounts)?
