Photoshop :: Recovery :: Getting Back Corrupted Save Files
Jul 14, 2004
My Photoshop crashed in the middle of saving. There's now a tmp file in its place. I tried opening it with Photoshop but it got an error. Is there any recovery program for getting back corrupted save files?
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May 1, 2012
I'm just trying to understand the reasoning behind the fact that seeminly every other product out there has an autosave and recovery feature..why am I paying so much for a product that will eventually crash and I lose all my work since my last save?
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Nov 22, 2013
when I open my revit file, I got the following information.
once I close the up diagram, revit diliver the next message.
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Apr 26, 2013
I have read several forums about how to disable the auto-recovery feature. However, I don't want to disable the auto-recovery because I like that it saves my work in case of crash.
It's just annoying that every time I open Photoshop all those previous files auto open. Is there anyway to make it stop? I read that there is a file that you delete, but will that stop the auto-recovery feature?
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Mar 14, 2013
Cannot find explanations as for most recovery seems to work fine regardless of where the scratch drive is set. For me it only seems to work if the scratch is set as boot drive, C:.
I became aware of this after recently adding an SSD to my system and accordingly setting the scratch disk to one of the other larger drives. After a photoshop crash there was no recovery - surprising as it had worked flawlessly in the past. I did a test, switching the scratch location among a few drives and seeing where the recovery files were written - the answer was C: drive. In any other location the PSAutoRecover folder was created, but no files ever appear there.
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May 8, 2013
My understanding of Auto Recover is that when a working file is saved and closed, the corresponding Auto Recover psb should be trashed automatically.
Every evening I save and close all my work, quit Photoshop and shut down the Mac. Every morning when I start Photoshop, at least one Auto Recovery file opens. It's the last file(s) I was working on the previous evening.
I've toggled Auto Recover on/off, trashed the folder and had CS6 recreate it. Nothing works. Every morning, I am presented with a psb of the previous evening's work.
My scratch disk is a dedicated 100gb SSD. I have triple verified that CS6 is not writing recovery files to a different location.
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Nov 21, 2013
Whenever he starts Photoshop up, all of his auto recovery files open. For example - when he goes to open a psd of a web design, he will get about 25 files opening with the title "JobName recovered".
I had a meander around the forums looking for possible fixes and information about the Auto Recovery feature, but so far have not been able to cure this ailment.
I have previously disabled the Auto Recovery feature as well as deleting the auto recovery files, yet this was only had a band-aid to amuptation effect. The auto recovery files have reappeared and are now opening again upon start up.
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Nov 10, 2012
I accidentally deleted some photos from a memory card. I recovered them using software called "Recover My Files". This software recovered the files but now I can't open them in CS3. I took these with an old Canon Rebel DSLR and they should not need converting, they opened fine before I deleted them.
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Jul 22, 2013
I recently transferred all my work from a work computer to my mac at home. i am unable to access my work computer until October as we are having a 'break'. However, I have a deadline for September 15th and I need all my files.Some older files open perfectly fine but I fear there was a problem in downloading-perhaps due to my haste to leave and enjoy the beautiful weather! I tried downloading a Remo Repair software but unfortunately this was unable to launch.
Basic notes:
Created on Windows computer cs5
Trying to open on Mac cs5
Sd card used to transfer-couldn't eject, this may be the problem
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Jul 7, 2013
Lately I've been finding that I've been having lots of corrupted image files -- many of my jpgs and even my psd's have strange bands of colour/image shifts that are permanent, and many of my tif files are now 'unparseable'.
Here is an example of this kind of corruption. Notice the bands of shifted colour and even shifted pixels:
What can be causing this? I'm worried because this is destroying my library of images. I have everything backed up to DVD which is good because I just checked and those files are fine -- so it is some sort of corruption, not software-related.
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Mar 9, 2012
I was working on a big tif file 2g at size, I edit it with photoshop through adobe lightroom. Due to unknown reason, when i tried to save the file in photoshop, and I was informed the file is non-accessible. It ends up the file is disappeared from hardisk and I used some recovery software to retrieve the tif files. However, it seems a corrupted tif files which can't open in Photoshop or Irfanview.
the error message I got from photoshop is 'could not complete your request, because it is not the right kind of file'.. it is a tif file with layers.
I had tried to google and search, it seems there is no way to repair a corrupted tif files.
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Apr 21, 2012
Ok I did this graphic a few years back for a website but now my original files have been corrupted and are not able to be opened. I have lots of similar fonts like ethnocentric but it is not quite right. I have also tried uploading it to font identifier etc.
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Nov 15, 2013
So my Photoshop CS6 is slowly corrupting files. I open psds to find nothing but a giant whit wall. I zoom out and the white disappears but then I can't zoom in any further than 50%. My rulers however, show that I'm zooming in. Then when I select another layer... it snaps to % I should be looking at. (Also... this particular file won't give me a preview in the icon on my desktop. Related?) This is not happening with all my files. Just the ones surrounding this particular project.
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Nov 23, 2012
"extrusion file is bad or corrupted" error when a file is chosen, photoshop then "stops working" and windows shuts it down. I then have to restart to make another attempt.
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Mar 21, 2013
I had a hdd crash, I took the hdd to data recovery and they did recover something but some of the important dwg files are invalid.
From my understanding, computers use two files: pagefile.sys and hiberfil.sys to store data used at a given time, for quick access (and other reasons). I have these files from the broken hdd but I don't know how to open them.
How they can be opened? How to successfully recover dwg files from them? the computer does it all the time so there must be a way.
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Mar 23, 2012
Odd, and infuriating, problem. PS CS 5.5, Mac OSX 7.3 'Lion'.I was working on three small, not-complex PSD files. Each had been opened, saved, closed, reopened successfully several times.
When loading some .AI artwork to rasterize, Photoshop CS 5.5 got hung up on the open-file dialog box. I got the spinning beachball. Not only did PS stop responding to any input, but the entire Finder did - and eventually even the mouse cursor wouldn't move. I had to force a shutdown and reboot of the Mac.
When I got my system back up and running, I could no longer load those three files. Every time I try to load them, I get this error:'Could not complete your request because the file is empty.'
Acorn, Pixelmator, and Preview also fail to load the files. Preview tells me they're corrupted. Acorn and Pixelmator report unknown errors.Only one of those three fiels was actually open when Photoshop froze. Yet all three files have been affected.Their filesize on disk is non-zero - 70, 105, and 70 KB (small files, I know - 300 x 250 pixels, and again, not complex).
Duplicating the files doesn't work. Copying them to another volume doesn't work. They appear to be completely, permanently destoryed. Their thumbnails render in Finder, but the files refuse to open.Again, the files arenot huge, but they represent half a day's work.
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Oct 24, 2010
When I render a project selecting an “HDV” setting, the result is corrupted. Only about 40% of the image height is displayed. The bottom 10% of the image is inverted to the top, followed by the next 30%, and the balance (the top of the image) is absent. (Audio is normal.) No difference whether I play these files on the PC or on a PS3.
I am using VideoStudio Pro X2. My source files are video only. I do not use transitions or titles.
I capture the video files with a Canon Vixia HF200. They are MTS files, ranging in size from 10MB to 300MB each. I download them to a Dell Dimension 4600 using a USB 2.0 port.
I create smart proxy files and I am able to edit them normally.
Project properties:
·Duration = 5 to 10 mins
·NTSC drop frame (29.97 fps)
·MPEG files
·24 bits, 720 x 480, 29.97 fps
·Lower Field First
·(DVD-NTSC), 16:9
·Video data rate: Variable (Max. 8000 kbps)
·LPCM Audio, 48000 Hz, Stereo
I am able to burn them to a DVD normally. Until sometime in March 2010, I also was able to create HD video files normally. Those old projects had the same properties as above. Those old files still play normally. But if I create a new HD video file now, it is corrupted.
Output format = “create video file,” and “HDV 720 – 30p”
Output Properties:
·MPEG files
·24 bits, 1280 x 720, 29.97 fps
·Frame-based
·(MPEG-2) (Transport stream), 16:9
·Video data rate: 18300 kbps
·Audio data rate: 384 kbps
·MPEG audio layer 2, 48 KHz, Stereo
Error Codes = none
This problem affects all “HDV” and “Blu-ray” output formats. Other output formats are OK. The files burn to DVD OK. (I have not tried burning a AVCHD disk lately.)
I downloaded and installed the latest version of DirectX using the link in one of the “Announcements” at the top of this board. This did not solve the problem. (In fact, now if I render a file using HDV 720-30p it does not show at all, and no audio.)
I downloaded and installed the patch for VS Pro X2. This did not solve the problem.
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Mar 20, 2012
Since I upgraded to Lightroom 4 last week, I've had two occasions where Windows 7 operating system at boot tells me I have corrupt files on the separate 2TB drive I use to store Lightroom catalog and photos on. One difference between my LR3 vs LR4 settings was that I turned on the option to write XMP data to files per advice from Adobe evangelist that this is a better backup strategy in case LR catalog gets corrupt. Wondering whether the LR 4 background process to write out XMP is causing the problem.
It might be a self inflicted wound, as last night, I was importing iPad screenshot PNG files into Bridge, batch renaming them and then exporting them to hard drive as JPG (when is Lightroom going to support PNG?) and synchronizing that folder in LR4 so that I can view in LR4. Maybe the fact that I have LR4 and Bridge open at the same time and doing some operations corrupted them? LR4 got stuck at 1% progress in creating previews, so left the computer on overnight and when I come back in morning, black screen of death. When reboot, says I have to check that drive and finds lots of corrupt record segments. Never had this problem with LR3 and Bridge open at same time before LR4 and turning on the option to write XMP data to files.
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Feb 23, 2014
I use a fully registered Lightroom 5.3 with my Canon 5D Mark III, and I have this kind of corruption on some of my CR2 files from times to times. If i reimport the .cr2 file in another catalog or even on another the resulting file is still corrupted.
The wierdest thing is that the original import was successful and I successfully exported it several times correctly. The corruption should have happens afterward:
This is absolutely inacceptable from a professional software.
PS: I had this kind of curruption with an old version of Lightroom with my previous pentax K7d, but I though this was past
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May 13, 2013
I've been getting about one or two of these per 3000 photos recently, and obviously it's not a huge deal until it's the ONE image you wanted. I've gone back to the memory card and the file is fine when opened from the memory card and fine when I re-copy the image. Sometimes it's just the preview that looks like this, but when I open it in develop mode it's fine. The file also shows up corrupted when navigate to the folder and open it in photoshop.
This is a rather new phenomenon for me, last year in 125,000 images probably 3 total, but in the last month (10,000 photos) I've had 6. Is it the new version (4.4) of lightroom? Is it my hardrive? Is it my card reader? The only thing I think I've ruled out is my memory cards and camera.
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Oct 1, 2012
having major issues with sheet sets in Autocad 2013 (actually we're using Autocad MEP 2013... but haven't gotten any responses to my post over in that forum so trying it here too). We use them constantly, and up til now they've worked great. In 2013, we can't get a .dst file to stay valid for more than 2 hours. You can create them & work with them just fine, but once you close & reopen AMEP it says the .dst is invalid, and it creates a new .dst of the same name in the same directory w/ 0kb file size. After that, nothing works... view names, sheet titles, etc., everything that is driven off the sheet set. And of course every time you have to recreate a sheet set, you have to recreate every detail callout, sheet title, detail title, etc. in the set of drawings.
We've installed AMEP 2013 SP1, doesn't make a difference.
All of our machines are Win7 Pro, mixed 32- & 64-bit, with plenty of processor/memory/graphics capability. Our standardization stuff runs off of our network/NAS drive.
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Dec 14, 2013
I just downloaded lightroom 5.4 the other day and today was the first time I went to download images with it.
I could review all my images before I plugged my card into the card reader and attempted to download them, when I opened the import window in lightroom the first image on the card had a preview, but it was greyed out and the rest of the images came up with the .CR2 icon and when I tried to import them I got an error message saying that the files cannot be read.
I tried ejecting the card and putting it back in my camera, but now I can't see the images on my camera either or save them manually to my hard drive.
The files are from a Canon 5D mk II and I shot all the images in RAW with no JPG's.
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Oct 30, 2013
When exporting points to a .TXT using PNEZD the elevation goes haywire.
After being exported it reads roughly 69000 in an area where the elevation should be about 5400 to 5800 feet
(very roughtly a factor of 12)
Is there a variable I can change to fix this?
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Jan 9, 2014
I’ve just worked on a series of clients drawing using AutoCad 2009. They are using AutoCad 2013. out of 20 or so drawings several drawings when opening with 2013 open up with Errors requesting recovery is required due to any number of errors ranging from 3 to 7 on average. The error message asks [yes] to recover and it aborts or [no] to continue and the drawing opens ok without further error. If I recover the drawings, and save-as 2013 or other, the same errors appear regardless. However if I open the same drawings using my version of 2009, I didn’t get any errors. The original drawings were compatible with 2009 without conversion.
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Apr 4, 2013
Trimble Access, Civil 3d 2012 export road problem
when I export a road file to my TS2 it becomes corrupted (file size 50% of what it should be.
4 months ago there was no problem. The weird thing a is that the other worstation in the office has this issue to.
Here's what I have done to troubleshoot: swapped out both data collectorsexported this rxl file to a virtual instrument on my desktoptalked to cansel and autodesk but the said they haven't seen this problem. I can rule out the following.
trimble/autodesk software, hardware ( to much a coincidence that both work stations have this problem)Data Collectors swapped out - file size of the corrupted rxl were the same on the virtual deskto instrumentcorrupted dwg - exported a road six months ago, now re-exported and the new file is corrupted.
Both machines are identical:
Pentium Zeon
16 gb RAM
Identical software installation
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Jul 30, 2013
i know that some people are saying that the .psd is a more universal file type and shouldn't have any compatibility problems, but i'm finding that this is not the case for a few files.
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Jun 7, 2012
Tune up utilities got into my system and was finally removed by windows installer today. I tried 2 times to repair Autocad2011 civil 3d, then 3 times to reinstall it, finally removed all files I could find and tried 2 times to install. Cannot install I get eror 1402 about the key being too full or somtehing like that. It is the student version but I use it for my own use and need to access the files.
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Apr 8, 2013
I run an action to prepare my photos for FB, 500px, Photo.net, etc., which reduces image size 960 x ?, 8-bit, sRGB, and 72 dpi. I then sharpen and add copyright info. However, when I use "Save to Web" it reduces the size of the photo and strips metadata for faster loading but reverts back to a 300 dpi resolution.
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Mar 21, 2012
it usually saves to the front of my quick collection (annoying) but after I open and close lightroom a few times, it gets lost altogether (inserted some where in the middle)
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Dec 23, 2013
Got the <Unexpected error opening catalogue> dialog when starting Lightroom 5.2. Will not allow me to save a new catalogue. Deleted old catalogue thinking that might prompt Lightroom to create a new catalogue or allow me to create and save a new one.Create Folder with New Catalogue allows me to enter a new catalogue name but then Select Catalogue dialog box is empty. Program wont open!
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Sep 27, 2012
Many of my videos seem to be trimming and saving to a file. With a HD video at a high data rate, all I do is trim the video and save back to a file. However, I select the "Same as first video clip" to save to a new file. What I usually do is save the file and use a third party software to reduce the video the data rate I need.
In other to reduce the re-rendering time, I wish both processes could be done in VS's 'Options' button.
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