our user got a error when start Photoshop CS, it show "Could not complete your request because of missing or invalid personlization information"
Does anyone know how to solve this problem?
I have use the Photoshop CS and i appear error when i open it
it prompt up a alert box and said'Could not complete your request because of missing or invalid personalization information'
i try to uninstall it and reinstall it, but it still appear.
My computer died and I am trying to install an older version of photoshop elements from a backup drive on a new computer. I get the following error message " Could not complete your request because of missing or invalid personalization information.
View 8 Replies View RelatedI am a AutoCad drafter for telecommunications and I have utility pole points (long/lats)
I can insert the poles via long/lat and all is great, my issue is I would like more information in those points.
For example, pole number, class, HOA, Make Ready. Currently I create a survey data store and import ASCII Points using PNE(comma delimited)
So with my Excel file (this is where I get my pole information from) I get a point/northing/easting to enter into the formatting section.
I would like to add more information to these individual points, like ploe number, class, HOA...
If I view the point table I see that there are a lot of other columns, can I use them or customize them? is there a quick tutorial on this issue?
I have the full version of Creative Suite Premium. I uninstalled it from my computer, reformated the hard drive, and reinstalled Windows XP. I went to reinstall CS and it says my serial key is invalid. I have done this in the past and have never had a problem. I also have 5 other computers in the house and same thing on all of them. Yes it is the full version and I purchased it from Adobe. I called Abobe and have since talked to 4 people and a supervisor. None of them can help me becuase my version is not supported anymore. They all want me to upgrade to CS4 and I really dont get anywhere with anyone. I personally do not need the upgrade, I am ok with just using the version I purchased in the past. For the amount of money these programs cost I am suprised the customer support only works for the past 2 versions. So currently CS4 and CS3 are the only supported versions right now. But when CS5 comes out CS3 will no longer be supported. So support has nothing to do with a time frame, its purely based on new versions that are produced. I asked them that if I upgrade to CS4 and it still says serial key invalid, will I be under warranty to get my money back? They stated it is impossible not to work. They said they will just issue a new serial number and then it will work. However, right now they cannot issue me a new serial number for my old version becuase they dont support it. Now I have read about alot of people saying this same exact thing has happend to them, not just the fact that it doesnt work anymore, but the fact that Adobe in no way helps with this matter unless you pay for an upgrade. My opinion now is Adobe makes the codes invalid on purpose after a certain period of time to force you to upgrade. Maybe this is a little far fetched, but what other explanation can their be? Adobe has confirmed wih me on the phone I am in the system and the serial number I have is a valid number. They do not deny that, but I am pretty much at a dead spot here. I either upgrade or cant use the software that was purchased just a few years ago. What I would like people to post is not only ideas of anything else that can be done to resolve this issue, but your opinion to the invalid serial number idea and if this has ever happend to you and if you were forced to upgrade by Adobe...........
View 17 Replies View RelatedWe tried to download the software with the serial number, however fail. It prompts the following error message
“Invalid Serial Number” Please re-enter a valid serial number.
I saved a lot of files in CS3 as a jpeg file with the proper extension. I upgraded to CS5 and now when I want ot open these files i sometimes get a message that " an invalid JPEG marker type is found". I can open hem in preview and in CS3 but not in CS5.
View 1 Replies View RelatedI recently had to re-install Windows 7 and then had to re-install Adobe Creative Suite 2. When I try to register my product, which I have used for years, I now get an error message that says my serial number is invalid. How do I register this suite? I can't use it until I get it registered.
View 1 Replies View Relatedi use ps6. if i copy text from any program into a photoshop textbox it says "files empty/invalid" even if i open a new textbox or a new photoshop document. that only happens in photoshop, not in any other program. is there something wrong in the settings?
View 3 Replies View RelatedWe have a 5 user license for Photoshop CS4 extended, and the first machine I've tested on has returned a red cross indicating an invalid license key when this is entered. However, the same key has subsequently been accepted for 2 other Windows installs on very similar machines.
This is a full install license as it has successfully installed CS4 alongside CS3 on one of the clients.
I have tried uninstalling all Adobe Photoshop related products including Bridge, etc from the problematic machine (and also ensured the HKLMSofwateMicrosoftWindowsCurrenversionUninstall key is cleared of such products) restarted and attempted install again but it's still not accepted.
I'm suspecting this one workstation has something left over in the registry or perhaps a file/folder that is confusing the key check.
I´m trying to open a JPEG image but this time an error occurs.
"Could not complete your request because an unknown or invalid JPEG marker type is found"
Ité the first time it occurs, and occurs only with this JPG file.....This file was extracted for a CD. Bridge does preview the image but I cannot open in any software, as Photoshop.
it's said "invalid passeword" when i wrote the 24 digit number written on the pocket disk..... what can i do?
View 1 Replies View RelatedI work with photoshop10 and i got the following message : message format invalid tag id. What can i do to get my photoshop working again?
View 2 Replies View RelatedFor the past three days i have been working on a drawing in photoshop CS6. I was working on it this morning and it went just fine. I save it and when i quite the program a message appeared saying Photoshop has stoped working.
The file was still in the place i saved it, everything seemed ok so i took a brake. A few hours later i tried to open it again and a message apeared saying Photoshop could not open the file because it is not a valid Photoshop file I have tried to open previous .psd files and they worked just fine.
I just upgraded from CS3 to CS4. I could not find my CS3 disk anywhere, so I checked the serial number from within CS3 (Help -> System Info). I tried and tried to use this serialnumber into CS4 but everytime I got an error message something like "invalid serialnumber". It took me several days and hours to find out somewhere in the Internet that the serialnumber has 24 numbers, mine was only 20 numbers. It took me another several days and hours until I finally found my CS3 disk. And voila there were the 24 numbers. It seems that CS3 System Info gives only the 20 first numbers and hides the last 4.What is the point hiding the last four numbers?
View 16 Replies View RelatedI have Elements 11 and just created a photo album, went to print it and it either comes up with:- Tere was an error opening your printer, Printing functions will not be available until you have selected a printer and reopened any document. or if I get the printer ialogue box to open, then press print it comes up with Could not complete your request because the ICC profile is invalid.
I tried removing Elements from my pc and re-installing it incase I had done something to cause the problem, but makes no difference.
In the middle of a photoshop session the application spontaneously quit (when changing colour palette). This is a totally legal copy of CS2, recently successfully transferred to a new-ish Mac running Snow Leopard. When I tried to restart P'shop it came up with an error message "Your Adobe Photoshop user name, organisation, or serial number is missing or invalid. The application cannot continue and must now exit."Subsequent attempts to launch p'shop came up with a supposedly humorous "Space Monkey" splash screen.
View 4 Replies View RelatedWhen I try to open the program, it gives me the following error: "Could not initialize photoshop because the preferences file was invalid (it has been deleted). I've uninstalled and re-installed the program.
View 3 Replies View Relatedtrying to install photoshop elements 11 and it says my serial number in invalid. i've typed in every number i see on the back off the case the dvd came in.
View 5 Replies View RelatedI have extensive photoshop files of early work and when attempting to open them, a warning, "could not complete because of unknown or invalid jpeg marker types found".How can these be saved or retrieved?
View 1 Replies View RelatedI am trying to install CS5 on my laptop. It is telling me I have an invalid coupon code?
View 3 Replies View RelatedI've been designing for 3 days. A very important design but power cut in the apartment. I tried to recover the file. I've failed.
Should I save a picture? I look on the picture and can draw. I using Adobe Photoshop CS5.
Everytime I try to run the program I get an error message saying "Attempt to access invalid address". I am using Windows 7 64bit.
I have unistalled and reinstalled PSE5.02
Unistalled Google Chrome
Set antivirus to silent/gaming mode
Ran as administrator
Ran in compatitibly mode, Windows XP service pack2
I really need this working, I need to use it for a project thats due Monday!!
I'm trying to install on a 2nd computer; I'm getting the error 1324 message: "the path custom shapes contains an invalid character." It won't let me continue installation.
View 1 Replies View RelatedI must have this item working.
No I don't have Google Chrome or the anti-virus programs mentioned I have Kaspersky Pure
I just got Adobe Photoshop CS3. I started installing it and during the installation, the power cord got pulled over and the PC turned off! I turned the damn thing again and found out that the setup was not running!
Here are a few things I noticed:
Photoshop is in the registry but won't uninstall because the setup won't run.
The setup is alright and there is no problem or any file missing.
I tried the setup from my friend's CD but it gives the same error of my setup:
Critical errors were found in setup
- undefined
- The installer database is invalid; please re-install the product from the original media.
Please see the setup log file for details.
I just started using corel x5 and EVERY time I put an outline on an object, (always 9 points thick) the next time I re-poen the file it says I have an invalid fill id and it makes my outline hairline thin and the default stroke color.
View 12 Replies View RelatedI have a single lic. copy of AutoCAD 2012 LT on a single PC tied to a network server. Our server crashed and needed to be replaced. When they replaced the server, they gave it a new name so I had to reset all the file paths to the redirected folders for my PC. Now I keep getting an error: cannot create temporary file (then shows the file path to the old server).
I have reset all the file location in the files section of the options box, so I do not understand where AutoCAD is still seeing the old server. Is there somewhere else in the software that I need to change the file paths?
i have a problem when i want to access the path to set up the server (to send my photo to the server ftp) i have a possible error message "incorrect ftp:identifiant to access the server.same problem when i put export i get a message: error when sending files:invalid username or out of id's
View 2 Replies View RelatedEverytime I open my CS6, it always show " Could not initialize Photoshop because the preferences file was invalid (it has been deleted)" I reinstalled it but it is still popping out.
View 10 Replies View RelatedI'm trying to import files from my GoPro's, i can watch the video's on Quick Time player, but when i go to import them to either V4 or V5 it comes up with a invaild file error.
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