Photoshop Elements :: Reinstall Old Version From Backup Drive - Invalid Personalization Information
Feb 20, 2013
My computer died and I am trying to install an older version of photoshop elements from a backup drive on a new computer. I get the following error message " Could not complete your request because of missing or invalid personalization information.
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Jun 4, 2008
I have use the Photoshop CS and i appear error when i open it
it prompt up a alert box and said'Could not complete your request because of missing or invalid personalization information'
i try to uninstall it and reinstall it, but it still appear.
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Aug 29, 2013
I was planing to use an external HD to keep all my photos and being able to work on different computer (in different places) where I have Elements already installed.
How can I connect (synch) these different Elements to the external HD where i keep my Pictures?
If I use backup/restore i would need a copy of my pictures on each computer I use and that is not what i want. What i want is to use the same catalog and pictures when i move form one PC to another.
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Jan 6, 2014
I have elements 7 and want to do a backup for a spare, but also use the backup to move to a new computer I just purchased. When I do the backup (full), it runs (I give it about 3 hrs). When I open the task manager is says not responding. Is there another way to move the pictures and captions to a backup and to put on the new computer. Were talking 42 gb of pictures.
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Nov 26, 2012
Just got PSE11 and am trying to do a full backup. Follow all instructions but after selecting "full backup" it goes into "Calculating Total Media Size" and hangs up at 5%. According to all the instructions I should be getting a screen to "select destination drive". Doesn't look like its doing anything after the 5% indication.
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Dec 31, 2012
find out how to download pics from adobe photoshop onto thumb drive for backup purposes?
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May 5, 2009
our user got a error when start Photoshop CS, it show "Could not complete your request because of missing or invalid personlization information"
Does anyone know how to solve this problem?
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Sep 16, 2013
How do I get the version 10 to work on my computer. I have been a long tme user of adobe and have already spent toooo much time trying to get theis product on my new hard drive.
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Jul 6, 2013
Photoshop Elements 6 (20070910.r.377499)
I do not know why the catalog has changed the file location of "ALL" pictures to the location on my backup drive.
Example: K:My DocumentsMy PicturesPetsPICT1460-1.JPG
The actual location of the original photo is: D:My DocumentsMy PicturesPetsPICT1460-1.JPG
The location of "My Pictures" is on my primary Hard Drive D:My DocumentsMy Pictures
Why is Photoshop changing all of my 37,000+ photo thumbnails to point to my Backup Drive K:?
I need to correct the catalog file. How do I make the correction and stop it from happening in the future?
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May 14, 2013
My hard drive crashed last week and a new one was put in. I know you can only re-use a serial number if you deactivate PS on the computer it was previously on...however that is impossible because my hard drive is toast.
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May 10, 2013
The software appears to install on my windows vista op.sys machine BUT when I try to start photoshop CS3 it just hangs..tried to reinstall several times but still same.
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Apr 27, 2013
Hard drive crashed. How do I re-install CS 13 and Lightroom 4?
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Feb 6, 2012
I've re-installed Lightroom 1 after having my computer wiped clean. How to I put the information from my backup into my program?
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May 26, 2013
When i back-up the catalogue, i assumed the backup would be mede of al the tags added to photo's. When i check the catalogue-files, i see a whole lot of jpg-files. My actual photo-collection contains jpg-, raw an avi-files.
I have a habit of making a copy of all my photofiles, but now it seems double
Question: Does de backup-function of photoshop elements 11 actually make a backup of tags and photo's?
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Jul 12, 2013
How do i reinstall a registered photoshop cs6 on a newly replaced hard drive?
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Oct 1, 2013
I'm setting up backups for my hard drives. My Photoshop CS 5 scratch drive is on a separate drive. Should I back it up?
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Nov 20, 2013
i bought photoshop CS6 a few months ago and last month i had to get rid of things so i had my comp automatically delete downloaded files etc. didnt think it would delete paid for apps. anyway, is there a way i can recover it without having to buy it again?
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Oct 20, 2012
I bought a highly recommended Western Digital My Book Essential external hard drive to backup image files, then discovered that the WD software doesn't support .dng files. Is there any way to get around the WD software and backup .dng files to the WD external drive? I'm using PS CS5.1, version 12.1 x32 on a PC with Windows XP professional.
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Aug 1, 2013
Wiped my whole computer clean, reinstalled Windows 7, Can't reinstall Autocad 2012 student version.
Installation failed and this is the line from the log:
2013/8/1:13:30:28 carol HENRY Installing Microsoft Visual C++ 2008 SP1 Redistributable (x86): D:3rdPartyx86VCRedist2008SP1vcredist_x86.exe /q
2013/8/1:13:30:48 carol
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Jan 27, 2013
Ever since I have updated to LR4 with the Cloud I can not access previously saved lightroom catalogs from my back up hard drive. I can see the images but I can not edit them. Lightroom says the files are missing or offline. I have never had this problem before I started using the Cloud.
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May 30, 2013
I have made a backup copy of all my photos to an external hard drive and photoshop does not recognize the file in order to restore the back up.
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Feb 13, 2014
So I just tried to do a backup on my new external hard drive and it said it was unable to backup the catalog. Specifically, "Please check your folder permissions, and make sure you have available space on your backup drive and main catalog's drive." I'm not sure what's going on because as far as I know permissions should be fine and there is certainly enough space on the external hard drive. Idk if this makes a differnence but I currently have my catalog backed up on the same internal hard drive that lightroom is used on, I'm just now wanting to back it up on the external. Lighroom 4, Mac computer.
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Dec 10, 2012
When I import images into Lightroom 4 I always automatically backup to my external drive. I then edit my images and usually end up rejecting about 1/3 to half of my images. I delete these permenantly from my PC and the L4 catalogue. BUT they still appear to remain on my backup drive which is now innevitably full. Is there a quick and easy way of deleting these rejected images or syning the master files with the catalogue to free up nearly half of my backup drive?
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Dec 27, 2013
My external hard drive recently crashed and now I am trying to restore my Lightroom catalogs. When I try to open the most recent back-up, I keep getting a message stating the catalog is too new for the current version of Lightroom. I have not done anything to my most recent version of LR.
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May 3, 2013
I have LR3 on a Mac running OS 10.6.8. My catalog, cache and images were stored on an external Lacie 1TB drive (partitioned so it can be used by a pc and mac). My catalog backup files were saved on another external drive MXTR as well as copies of all my images. The Lacie had started self ejecting while running LR3 and I thought it was maybe a problem with the cable, as it would work fine after rebooting. Yesterday it crashed LR3 and never remounted. I used Disk Utility to try and repair the disk and it instructed me to erase the disk and start over. I was not worried, since my catalog was backed up to another drive. . Another 2 hours to copy my images from the MXTR to the Lacie (again the drive never self ejected during this time either). So now I go to find my most recent backup catalog. The most recent one I could find was dated 2/09/2012. I am baffled. What happened all those times I was backing up? I upgraded to LR3 in 2011, and I don't remember ever telling it to backup to another folder or drive.
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Jan 6, 2014
Using Elements 11 - My photos are taking over my hard-drive and I want to safely transfer all my photos and videos to an external hard-drive. How do I do it without loosing info and/or later having to re-connect thousands of pictures?
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Feb 10, 2014
PSE11 transferred data from hard drive to external drive how do i direct PSE11 to new drive/catalog
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Mar 27, 2013
How can I install a recent version of Photoshop Elements and keep the albums set up in the older version?
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Mar 5, 2013
Mac OS 10.8.2. PS6 will not launch unless the boot drive is set as the number one option for the scratch disk. Even if I choose another internal drive and set it as the number one option for PS6 it will not launch. My boot drive is only a 120GB SSD so I don't want to use it as the main scratch disk.
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Aug 25, 2013
After the installation of Photoshop Elements 11 and Premiere Elements 11 on my new system, the catalogs of version 10 do not appear for the conversion to version 11; my 2 catalogs are installed on a LACIE-2BIG NAS system.
Elements Organizer 11.0.0.0
Version principale : 11.0 (20120830.r.32025)
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Feb 13, 2014
it's said "invalid passeword" when i wrote the 24 digit number written on the pocket disk..... what can i do?
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