Illustrator :: Recovering Lost File (Cloud)
Mar 12, 2014
Illustrator crashed in the middle of working on a file. Looked around for a recovered file on the desktop. Nothing. Can't seem to find any option to set my Preferences for auto-save.
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May 16, 2013
I was at work today and opened a Ps document that someone else had created. I don't know what I did (I'm a relatively new Ps user) and I don't even know how I ended up saving it. The document is floor plans overlaid on a site plan with logos, text. etc. (so, it's too complicated for my limited time and knowledge to be able to re-import the source document and re-format the entire thing). When I first opened the document, all the floor plans looked normal, but now, one no longer has a white background. The black outlines of the rooms are still there, but there's nothing underneath (I see the gray and white checkerboard background between the black outlines). I need to know how to make that area white again. It seems to me like maybe I deleted a layer... maybe... I don't know...? I can't just use the fill tool to fill white into the background space because (a) the entire shape is not closed, so applying a fill to one area fills the entire document and (b) I know that's not the right way to do it... I'm trying to get it back to the way it's supposed to be, not just make it look right because other people from work might still use the electronic file.
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Jun 22, 2012
Our server went done and our IT people are trying to recover lost cad files.
We have tried in AutoCAD the recover command with no success.
How we can recover these files or recommend a software to recover these files?
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Sep 18, 2013
Illustrator CC keeps crashing every time I try to save a file. My Creative Cloud is up to date, and I have a brand new iMac with 8GB Ram and the latest operating system. The average file size I've been working with is around 4MB, so not very big. I also make sure that I have as few programs opened as possible while I'm working in AI.
I've been talking to Apple Care every week, and even went back to the store to change my computer for a new one, but am still having problems.
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Mar 26, 2013
Recovering a gimp file that got corrupted. My computer crashed at the wrong moment of time. It only saved 1 layer and nothing else.
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Nov 7, 2002
I am building a page for a web site. when i have created a button, with a rollover effect and then save it, i have trouble recovering the button. the button is saved with all different files containing the different slices. how do i go to the saved file and get it back to the original button that i created.
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May 15, 2012
I was working on my .idw and my autodesk inventor 2012 fatal errored on me. Well when I re-opened the program and drawing all my work was gone. Does inventor have a back up file like autocad. I know autocad had 2 back up files (.sv$ and .bak). Does inventor have anything like that?
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Jan 17, 2013
If I were to work on a file and proceed to close it and then re-open it with the intent of undoing or recovering information, is there anyway to do this?
It may be useful for me and others to know if there is a way round in case this does happen.
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Oct 10, 2013
I am on a PC - Windows 7...I recently upgraded fro PS 5.5 to Creative Cloud PS 14.0.2 x64
I went in to associate my file types to open with the new version of PS..I go into the proper sub directory (CC) and find the .exe file..When I click on it it associates the file with my old version of PS.
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Apr 9, 2012
how can I get a .dwg file of point cloud, to work on the Revit?
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Aug 29, 2013
we recently upgraded our creative cloud software from V6 to CC, since doing this our printer has refused to print grey scales. We have had an engineer in and he say the printer / copier is fine, and ran a number of grey scale tests to prove it.
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Nov 20, 2013
It was working perectly fine today and now it crashes when I try to work on a file. I dont have maveriks I stil have mountain lion. What should I do?
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Apr 25, 2013
After installing cloud programs, Win "file associations" won't allow change to PS6.
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Jan 20, 2014
I've tried a couple of times (uninstall, reinstall both CC Illustrator and Creative Cloud.) without any success. It downloads only the 17.0.0 version and shows my app up to date. I even tried to download it from the CC website with the same result.
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May 29, 2013
Creative Cloud AI has crashed 10 times today. When I try to save changes to a file, it crashes. When I tried to create a new document and save changes it crashes. When I try to open swatches from the swatch library it crashes. I've used CC for 9 months and it has worked great. Today not so much.
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Nov 13, 2013
How do I import fonts into cloud, in particular Illustrator?
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Dec 9, 2011
Any (simple) raw point cloud data file.
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Nov 4, 2013
When attempting to launch the Render in Cloud feature in Revit 2014, the following error message is displayed:
Render in Cloud
A Problem occurred.
The file could not be translated.-1
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Jun 6, 2012
When we use Point Cloud Feature Extraction for Autodesk® Revit® 2012 in our machine in a central file with the pcg file then there is a Run time error shown in revit. But if we work in a single file then the problem does not occur. How we ovecome this situation?
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May 18, 2011
We are trying to import Point Cloud files having extension .fls into Revit 2012 but are unable to do so. We have attached the screen shots of the messages that we are getting while importing. We have the trial version of Revit Architecture 2012 and need to import the files so that we can convert them to rvt files...
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Jun 16, 2013
when will illustrator cc be available to existing member of creative cloud?
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Sep 25, 2013
I inherited a huge 4-panel poster file that was built on top of another file, and then the old file was deleted. I also deleted all the paragraph, character and object styles and unused colors. The problem is there are hidden cmyk colors that show up (I'm guessing it must be in type appearances, but there are so many combinations I can't use the "select" options effectively). I've also tried to change the color swatches to "spot" and search for them in Separations preview, but they still don't show up.
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Jun 12, 2012
Today when I opened a file I worked on for hours last night, an error message with a lot of unreadable characters showed up. I relaunched it and redid the work. Then I went to save, and it crashed with the same error message.
Then it asked me to sign in, saying I was using a trial version, even though I was signed in and had been using it. So I sign in again, make the changes again, save, and it crashes again. When I open the file, the layers have been altered so that everything is now on one layer.
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Jul 16, 2013
I'm hoping this could be a quick fix without completely reinstalling CAD.
I jammed too much LiDAR data into my Index file for point cloud data, and now I can not even open it. Even new drawings are trying to open the overall index with everything in it.
What I want to do is just delete the whole thing and start fresh again, but not sure how to do that. If I could open it once I could start deleting stuff from it, but it is too large to even open.
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Mar 14, 2012
My surveyor gave me a Trimble .tsf point cloud file....how do I convert that dude to an AutoCAD .las file?
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Mar 6, 2013
I dont mind drawings being automatically saved to the cloud, but by default I want to open drawings from the local folders. Is there a way to turn off the prompt asking whether to open a file from the cloud or locally?
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Apr 19, 2012
When I try to index a Faro fls or fws file the process fails with the error message "Point Cloud File Indexing has Errors".
Civil 3D 2012
HP Z210
OS Windows 7 64 Bit
Core i7 16GB Ram
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Jun 4, 2013
So, after many hours of work, and many saves, it seams I have lost a PSD file. After the program was responding very slowly, I decided to close and restart. While saving my file, there was a save error. I don't remeber exactly what it said, but it was something similiar to the filename was invalid. I thought nothing of it, since I had saved just prior, and closed the file without saving. When I go to reopen what I though would be the most recent saved file, it is missing. It's not there at all. There is nothing in the autosave folder either. I have yet to restart Photoshop, hoping there is something in the memory I can recover.
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
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Sep 15, 2013
Ever since starting to use the illustrator provided as part of the creative cloud, I can not produce anything with clear text. Why? It looks blurry on the art board and looks blurry in the final document.
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Jul 17, 2012
Something corrupted my installation of CS5 a month or so ago after it had been working correctly and I lost all the image file associations. Photoshop worked fine but only if I directly opened files from within. Also all the other image packages were missing from the file association list in the Windows 7 file associations tool, not just Photoshop. Using the Windows tool to find the programmes dot exe file and create an association also locked up at the select the right package phase.
I have fixed this now and my reason for posting is that several previously suggested fixes in both the MS Windows fora and elsewhere on these Adobe forums were either very complicated requiring direct registry editing or didn't work. It has taken me a while to find a work-around that worked, hence this post.
1) Firstly - as is stated elesewhere the obvious answer of simply reinstalling Photoshop over the existing copy doesn't work! Unfortunately it was a while before I found this out, with several time wasting retries of this as a fix attempt.
2) Not saying this is guaranteed to work in every case but I ran a 3rd party free Registry Cleaner tool, this appears to have fixed the bug in the registry allowing the Windows 7 File Associations tool to work properly again. Once that was fixed linking up each graphic type was simple.
Reason for posting is I wasted lots of time thinking the issue must have been a legacy from my earlier instal of a trial version of Master Suite or the older Photoshop 7 being replaced even though my CS5 edition had been working Ok for some time. because this is what is given as the usual cause. However I think in my case it was after loading and then deleting other graphics software, possibly Real Player, which had grabbed the associations and corruped registry settings somehow at uninstall. It appears registry cleaner restored the corruption and allowed the standard Win 7 tool to work again.
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Jan 13, 2010
I was working on a picture; I had no other programs running and out of the hundreads of photos Ive edited, nothing like this has ever happened.
It was going to my best edit ever and the file size in GIMP was a little over 1.02GB which is fine. Right when I added some HVS Noise to a portion of the image the little green loading bar froze at the end but the effect sti'll worked. I go to move the layer down and everything just stopped.
I cannot re-make that image. I loaded the task manager and created a DMP in hope that I may be able to read it.
Is there anyway to get all that progress back? the DMP file is 290MB so I'm thinking that it saved everything but I could be wrong. I have not loaded GIMP since.
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