AutoDesk Smoke :: 2012 / DlVideo Error / No Video List
Feb 4, 2012
I'm attempting to get Smoke 2012 SP1 running on Mac OS X 10.7.2. After installation, I cannot get the application to launch -- instead I get a "DlVideo Error: No video list" error and then exit.
Hardware specs are attached, in short 2 x 6 core Mac Pro, 24GB RAM, Quadro FX 4800 and Kona 3G. This is built on a clean install of 10.7.2 using the Apple video driver for the 4800. The display is an Eizo ColorEdge CG303W, attached to the 4800.
I would like to install the 4.1.28 CUDA drivers to enable the Mercury playback engine (as this machine will probably also run Premiere Pro), however I'm trying to keep it as simple as possible until I can get Smoke running.
A Euphonix MC Transport and MC Color will be added to the station, however they are not currently attached.
My workstation name is bc118-s001. I'm using an external license server (macnv3), which is running properly.
Storage is currently set to the local disk, which I know is sub-optimal. Ultimately the storage volume will be a fiber-attached TerraBlock 24D, however I'm upgrading that device from 4.6.4 to 5 before I put the unit into production, and would rather not store any data on it before the upgrade.
I've attached the application and shell logs for your reference. The following lines are only the errors from the app.log:
bc118-s001:~ itservices$ less ~/Desktop/smoke201211_bc118-s001_app.log | grep -i error
2074786144 project.C:4713 02/04/12:11:36:35.936 PRJMGT : Load Project, failed to switch to group users
2074786144 video.C:1068 02/04/12:11:36:41.379 VIDEO: non-standard monitor refresh rate (0.000000). Audio/Video playback may not be in sync.
2074786144 EuTop.C:65 02/04/12:11:36:41.467 Control Surfaces : Initialisation failed (error 46)
2074786144 error.C:332 02/04/12:11:36:42.950 ERROR: DlVideo Error: No video list
2074786144 error.C:110 02/04/12:11:36:42.950 DlVideo Error: No video list
2074786144 messageAccumulator.C:268 02/04/12:11:36:42.959 Error: DlVideo Error: No video list (Press ESC)
I notice that the monitor refresh rate is not being detected properly, however the OS seems to detect it properly.
These lines are the errors from the shell.log:
bc118-s001:~ itservices$ less ~/Desktop/smoke201211_bc118-s001_shell.log | grep -i error
Feb 04 11:36:42 : ERROR: DlVideo Error: No video list
Feb 04 11:36:42 : DlVideo Error: No video list
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