Photoshop :: Error / Photoshop Has Quit Unexpectedly
Jul 3, 2013
I keep getting "Photoshop has quit unexpectedly" and loosing all my work. It happens a lot, and with no recover work feature I am getting pretty frustrated. I have lost hours of work. Many things seem to cause the crashes, there are some things I know of, and so avoid, but sometimes it happens for no apparent reason. See below for links to the latest 3 crash logs:
[URL]
is the software really this unstable? I'm sure crashes can be caused by third party items such as fonts, custom shapes, styles etc etc But I seem to encounter this behavior on my work computer, home computer, home laptop with no consistency.
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Feb 18, 2013
Photoshop has been crashing for me for about three weeks now. I can't recall installing anything new on my Macbook Pro or making any substantial changes to any software, etc. PS crashes upon launch, while I'm working on a file (resizing images, applying filters, etc.). I work with templated images, so it's become a race against the clock to get everything in order and saved before PS crashed.
I have CS2, and just tried uninstalling and reinstalling. Same problem. I've copied-and-pasted the 'Photoshop Quit Unexpectedly' error details below.
Process: Adobe Photoshop CS2 [9657]
Path: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2
Identifier: com.adobe.Photoshop
Version: 9.0 (9.0x196) (9.0)
Code Type: PPC (Translated)
Parent Process: launchd [118]
[code]....
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Nov 20, 2013
I'm running Photoshop CS3 on Mac version 10.7.5. Every time I open PS I get the error message "adobe updater quit unexpectedly". Once I click out all I see is a white box for "Adobe Web Suite Premium CS3" that is blank. It can only be minimized - not closed. Everything else in PS is greyed out and unusable.
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Nov 28, 2012
It happen recently when I try to launch Adobe CS6 Illustrator, the loading stop at switch library and quit unexpectedly. I did not encounter such issue previously. I tried updating Illustrator patch but it is still having such issue.
I am using a Mac Book Pro, OS X 10.7.5, here is the error message.
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Feb 1, 2012
I recently downloaded Lightroom 3 (currently have L2 version) and upgraded to do a 30 day trial version. As I finished working on some new pictures and started working on a slideshow the application quit and asked me if I wanted to upgrade again, as I did that when the application started again the folder of the images I was working on was not there any more. How can I retrieve this again? Did I loose the images and the work I did on them?
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Mar 9, 2013
My Lightroom has unexpectedly stopped exporting files. Nothing that I am aware of has changed--I haven't changed cameras or added new software. No error message comes up, it just does nothing after the Export dialog box.
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May 16, 2012
Working in LR 3.6, Mac OS10.6.8, 8GB RAM, accessing from an external USB 2TB harddrive, and when opening an image I get the error:
"Lightroom encountered an error when reading a catalogue file and needs to quit.
"Lightroom will attempt to diagnose the problem the next time it launches."
I've run "Optimize Catalogue" and that didn't relieve the problem. Also have deleted preference files and still no joy. I also have upgrade to LR4 in hopes that it will fix the problem and it didn't. So I've removed LR4 for the time being until I can figure this out in LR3.
Here is a screen shot:
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Feb 1, 2014
Lightroom encountered an error when reading from its preview cache and needs to quit. Can't access my library. What can I do?
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Sep 26, 2012
I keep getting this error message in LR 4: "encountered an error when reading its previous cache and needs to quit". I've restarted my computer a few times, but it keeps coming up. I got online and found some posts that say "go in Library and " or other posts. The problem is my LR screen is grayed out and I can't go into it at all.
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Dec 30, 2013
I have the 30 day trial version of Lightroom. I was able to use it for one week, but the past 1.5-2 weeks, it has been locked up and giving this error message. How do I resolve the problem? And how do I reset the 30 day free trial? I would like to have time using the product, before deciding on the annual contract.
"LR encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it launches."
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Mar 27, 2014
When I back up lightroom I get an error message, Lightroom encountered an error when reading from its preview cache and needs to quit.
it says it will fix the problem on the next log in, but has not. How can i fix this.
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Jan 16, 2013
When i use AutoCad 2010, that is on a wind 7 OS, appear a message that indicate the next.
A software problem has caused autocad to close unexpectedly.
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Feb 13, 2013
Suddenly a few weeks ago I can't do anything in Photoshop on my Mac without it unexpectedly quitting about a minute into waht I am doing.
I was using Photoshop CS2 9.0 in OX 10.5.8 .I did a disk repair,I took Photoshop off and reinstalled a few times.Upgraded to 9.1 and now 9.0.2
Process: Adobe Photoshop CS2 [2477]
Path: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2
Identifier: com.adobe.Photoshop
Version: 9.0.2 (9.0.2x312 [20060822.902x312 02:00:00 cutoff]9.0.2x311) (9.0.2)
Code Type: PPC (Translated)
Parent Process: launchd [96]
[code]....
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Sep 2, 2013
Why does my Photoshop CS5 keep quitting unexpectedly?
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Sep 5, 2013
I just wanna know what happend?!
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Oct 11, 2012
Why is my ps3 quitting unexpectedly all the time?
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Feb 21, 2013
I've literally been opening it for the past hour but it quits within 30-60 seconds..Did they purposely give us this one for free knowing it doesnt work
This is the message...
Process: Adobe Photoshop CS2 [204]
Path: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2
Identifier: com.adobe.Photoshop
Version: 9.0 (9.0x196) (9.0)
Code Type: PPC (Translated)
Parent Process: launchd [88]
[code]...
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Dec 4, 2007
I am currently using Photoshop CS on an Apple 1GB G5 20in iMac.
There?s still plenty of RAM space available but when using it, Photoshop keeps unexpectedly quitting.
I have tried someone?s suggestion of disabling the TWAIN plug-in but to no avail.
I?ve also uninstalled and reinstalled the application but the same thing happens.
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Oct 10, 2012
A client is running CS5. When we run an Action in Photoshop, either directly or through a Batch process, the name of the file changes to an old file name that actually existing in the file structure. It doesn't matter which file we start with, the name changes to this other name during the action. I've checked all the steps of the action to be certain there isn't a Save As command presenet. This has started happening with the past month. The Action has been in use for over a year.
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Aug 10, 2012
Bridge CS5.1 v4.1.0.54, MacBook Pro OS 10.8. Bridge opens and when I try to select a different folder, unexpectedly quits.
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Sep 6, 2013
Photoshop "unexpectedly quits" when I go to browse?
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May 12, 2012
My photoshop keeps crashing unexpectedly works for a couple of mins and then closes. it says its due to data execution prevention.
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Nov 13, 2013
Usually happens when using the rectangular tool.
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Jul 16, 2013
I'm working in Photoshop CS 5.5 on a Mac, and I want to apply a specific CMYK color to a selection in an image. I create the color with the values C=0, M=100, Y=100, K=10 and add it to my color swatches. Then I select the section of the image where I want to apply the new color and fill it with the paint bucket. The color fills the section just fine and life is good. But then when I roll over the section with the eyedropper to double-check the CMYK values in the Info window, it shows that they've inexplicably shifted to C=9, M=100, Y=100, K=1.
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Sep 19, 2012
Photoshop CS6 and Illustrator CS6 crash unexpectedly when trying to open a file. I'm on OSX 10.6.8. I installed the software through Creative Cloud. I tried deleting preferences and it still doesn't work. Here is the error details.
Process: Adobe Photoshop CS6 [254]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier: com.adobe.Photoshop
Version: 13.0.0 (20120315.r.428)
Code Type: X86-64 (Native)
Parent Process: launchd [96]
[code]....
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Dec 20, 2013
My laptop recently died before I was unable to do a backup of the PSE 9 catalog. I thought I was covered, however, since I do regular backups of my total system. In reviewing the backup data though, I discovered that I had copies of all of my pictures -- but the backup tool that I was using was NOT copying the PSE catalog file. Bottom line, I'm now missing probably 15+ years of catalog information......
Someone has told me that they believe they can pull some information off the damaged disk of the old PC. If this is possible, what file(s) should I ask them to try and recover -- and where would it likely be located?
Windows 7 OSPSE 9Catalog was not backup prior to system crash. I do not recall file structure of where photos were stored -- but I do have back up copies of all pictures (now stored on my new laptop)
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Dec 2, 2004
This may sound like a stupid question but I have been doing a bunch of work on different photos over the last few days and every thing has been working fine.
Today I had the program open and was working on a project with the eraser tool and I had to leave to answer the phone. When I left the tool was working fine while I was away from the computer it kicked into sleep mode. When I came back and went to start where I left off the eraser tool would do nothing.
I have since garbaged that whole project, restarted my computer reset all the tools you name it and I can not get that or the paint brush to work.
The eraser tool will make a very fine scratch no matter how I set it.
What happened while I was away from my desk????
I do not have any kids or anyone else that would have messed something up.
Does anyone have any ideas, is it something simple or should I try reloading the program?
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Mar 5, 2012
I'm getting constant and repeated crashes in OSX Lion 10.7.3 on an i7 iMac w/ PS CS5 v12.1 - Crashes are 100% repeatable.
I don't have to do anything at all other than open the program, and quit. Then = CRASH! (I've searched and read similar reports of this from years ago but this is all current 2012 hardware/software) Crash log here -
[URL]...
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Nov 4, 2013
Photoshop quit suddenly and now won't open, how can I fix this?
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Sep 12, 2008
I am currently using the trial version of PS CS3 on a vista machine. (my true copy is on the way) Droplets worked yesterday but suddenly don't work today.
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Apr 30, 2013
CS6 using Mac OSX 10.8 (And earlier versions) won't allow me to move placed items unless I quit and re-start!
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