Lightroom :: Encountered An Error When Reading Its Previous Cache And Needs To Quit
Sep 26, 2012
I keep getting this error message in LR 4: "encountered an error when reading its previous cache and needs to quit". I've restarted my computer a few times, but it keeps coming up. I got online and found some posts that say "go in Library and " or other posts. The problem is my LR screen is grayed out and I can't go into it at all.
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Feb 1, 2014
Lightroom encountered an error when reading from its preview cache and needs to quit. Can't access my library. What can I do?
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Dec 30, 2013
I have the 30 day trial version of Lightroom. I was able to use it for one week, but the past 1.5-2 weeks, it has been locked up and giving this error message. How do I resolve the problem? And how do I reset the 30 day free trial? I would like to have time using the product, before deciding on the annual contract.
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"LR encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it launches."
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Mar 27, 2014
When I back up lightroom I get an error message, Lightroom encountered an error when reading from its preview cache and needs to quit.
it says it will fix the problem on the next log in, but has not. How can i fix this.
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May 16, 2012
Working in LR 3.6, Mac OS10.6.8, 8GB RAM, accessing from an external USB 2TB harddrive, and when opening an image I get the error:
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"Lightroom encountered an error when reading a catalogue file and needs to quit.
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"Lightroom will attempt to diagnose the problem the next time it launches."
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I've run "Optimize Catalogue" and that didn't relieve the problem. Also have deleted preference files and still no joy. I also have upgrade to LR4 in hopes that it will fix the problem and it didn't. So I've removed LR4 for the time being until I can figure this out in LR3.
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Here is a screen shot:
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Mar 20, 2014
LR locked up and I had to force close. Now everytime I try to open I get and error message 'LR encountered-an error when reading from it's preview cache and needs to quit'
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Mar 26, 2013
have encountered an error message on opening Lightroom 4Â using Windows 7 Pro 32 bit.
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The message is saying - Error in reading preview cache.
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Mar 10, 2014
i was trying to move some files via LR.I've researched and found that everyone else was able to fix their issue by moving the preview database out of LR, tried that but it doesn't fix the problem.I've moved all files except the new preview and catalog (only a single catalog)Â database from the Picture/ Lightroom folder.I've rebooted the computer several times and tried opening LR, still no joy.The size of my catalog is 3.8GBThe size of the preview is 6.5GB (77,186 files in 45,745 folders).This is a new install from scratch on a new PC,
Specs are:
Intel i7 4770
32GB memory
2 x 250GB SSD drive in RAID 1 for OS and apps
1 x 6TB SATA HDD for images in a RAID 5
1 x 5.3TB SATA HDD for final images in a RAID 5
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I've had nothing but issues with this system since day 1, images transferred and they do not show up correcting inthe individual folders (especially 2012). Total image count is about 320,000
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Seems to me that LR cannot handle the numbers although LR3.6 was a lot stable this version is shakey all over the place.
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Feb 3, 2014
I've browsed a few previous forum questions and answers and it appears I might need to find my catalog and delete my preview cache file(s). However, I cannot find where these files are stored. A few of the forum responses said to go into Lightroom edit/preferences to find where these files are stored, but I cannot get into Lightroom. When I open it, it gives me the error message and I can't seem to get into edit to find where these files are stored.Â
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Also, I'm relatively new to Lightroom (been using it for a little over a month, mostly just editing and not much for cataloging and organizing my photos)
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Mar 29, 2014
When I try to open LR4 I get the message that LR has encountered an error reading the preview cache. I can't find the preview.irdata files to delete or clear.
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Apr 23, 2013
I use an external hard drive for my photographs. Recently I've been getting "Lightroom encountered an error when reading from its preview cache and needs to shut down" message. It says LR will attempt to fix this problem the next time it launches, but once I click ok, the program closes and when I restart it the same message comes up.I use LR4 and am working on a Macbook.
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Oct 16, 2013
I have been using LR since version 1 without problems. I run LR 4.4 on an iMac 27 inch with an external HD - originally OSX 10.6.8. The disk was originally firewire but I have recently changed that to a USB3.0 4tb drive. I copied all my photos and catalogs onto that drive and it worked without problems for about 2-3 months. Recently however I am getting crashes whereas I have never had one before. Suddenly LR4.4 started saying that it had experienced an unknown error and had to quit. On re-launch it wouldn't open the catalog. In fact not only would it not open the catalog, it had left 2 files in the folder with the catalog - lrcat-journal and lrcat-lock. Neither of these can be deleted (I get an unknown error code -50 if I try to do so). However if I restart the computer I can then delete them.
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I thought it might be an operating system problem and finally upgraded to OSX 10.8.5. Same problems but I noted an error message saying that there had been a problem reading from the preview cache. I deleted the contents of a folder called Lightroom Cache and deleted my previews. (In fact I run an identical system at another location and simply copy catalogs from one system to the other as I work on them and so I copied the previews from the other system). This seemed to work better.Â
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But then I installed the demo of LR 5, upgraded my LR4 catalog and am having precisely the same problems. I should say that the other system (still on 10.6.8 and an external firewire drive) has worked flawlessly since version 4 was released - and had no problems with versions 1, 2 and 3.
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Since LR 5 is exhibiting the same problems, my only thought is that it is a problem with my USB drive. I have run Diskwarrior on it and rebuilt the directory - no problems encountered and have run Disk Utility on it - again no problems found. I have had no problems with the drive that I am aware of - it seems perfectly stable and behaves exactly as it should.
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I cannot use LR 4.4 or 5 on this system. Is there any reason why LR should have started to object to the USB drive (it is USB 3.0 and my iMac is only USB 2.0 but there is backwards compatibility). Something is very wrong but I can't work out where to start.
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Mar 17, 2014
I have a problem with Lightroom 5. When starting Lighroom, I get the mention "Lightroom has found a failure while reading the preview cache, and will be closed". The problem stays, also when I start Lightroom again. Now I can't use Lightroom anymore and I can't reach my Lighroomphoto's.
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Jun 21, 2011
When Lightroom tries to optimize my catalog (in Windows 7, 64 bit), I repeatedly get the following error message: "Lightroom encountered an error when reading from its preview cache and needs to quit."Â
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Mar 9, 2013
My Lightroom has unexpectedly stopped exporting files. Nothing that I am aware of has changed--I haven't changed cameras or added new software. No error message comes up, it just does nothing after the Export dialog box.
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Mar 15, 2014
I have a preview cache error on start up. This persists even on re-start and LR will not progress beyond this point. I have tried a repair and a re-install but no joy. I also did a clean of the PC after to clear any registry errors too. Still the same happening. Photoshop works fine.
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Feb 6, 2014
LR will not run after receiving an error message regarding preview cache and needs to quit. What do I do. I have the Cloud monthly subscription. Photoshop works fine. Have also reinstalled.
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Jan 27, 2012
Recently I am getting a message 'LR encountered an error when reading from ots preview cache and needs to close'.This is a regular occurance (>6 times today), is there a fix?
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Sep 6, 2013
I am running LR 5.0 on OS X 10.8.4 and everything was fine until a couple of days ago when I started getting this error message when backing up Lightroom. I have repeatedly restarted Lightroom, restarted my iMac, and nothing gets fixed. Do I even have a functional backup?
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Sep 3, 2013
getting problem when starting up LIghtroom. Error says 'error when loading preview cache. Close and Lightroom will try and fix the problem, but nothing happens and now have the same error constantly.
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Apr 1, 2012
Every time I use LR4, it encounters an error at some point in the first 10 minutes of use. It always says, "Lightroom encountered an error when reading from it's preview cache and needs to quit".
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Nov 17, 2013
LR encountered an error at start up when reading from it's preview cache.
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Jan 12, 2014
Lightroom 5.3 has been working fine, but now after locking up while trying to do 1:1 previews it will not open and gives an error box about cannot address preview cache. I have deleted and re-installed with no dice.
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May 30, 2009
when I was trying to save an image as a PNG, I pressed save then clicked OK on the small PNG Options / Interlace box and then the program completely crashed, encountered an error and needed to close. I tested saving things as PNG and it happened over and over again. It's only happening with PNG, not with any other formats. Can anybody please help? PNG is a format that I need to use and it is becoming very frustrating! I don't know if this help but the Error signature says:AppName: photoshop.exe AppVer: 10.0.0.0 ModName: png.8biModVer: 10.0.0.0 Offset: 00001f44
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Aug 20, 2012
I bought the VideoStudio x5 yesterday. When i try to open the program, a message appears:
The program has encountered an unspecified error and has stopped functioning. Please contact Corel Technical Support and send the dump file for analysis
C: UsersAndersonAppDataLocalTempvstudio_1.6.0.272_20100308_015620.DMP
I am running:
windows 7 - ultimate 64bits
Video: GeForce GTS250
RAM: 8gb
Directx 11
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May 3, 2013
This morning when I started Revit 2013 and tried to open a file that I was working on last night, I got this error: "encountered an improper argument." The file will not open.
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I tried to open a different file, and I get another error saying "An unrecoverable error has occured. The program will now be terminated.... " Revit will close.
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I cannot open any files, or get Revit to run. Is my installation corrupt? Do I need to re-install or is it possible to try a repair?
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Oct 24, 2013
1. I have updated my Mac Pro to Mavericks; and
2. I have downloaded and applied the patch that was released.
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I can open, edit, and export my files just like pre-Mavericks; however, when I go to import them into Premiere via Import, I get an import error:
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"The importer encountered a generic error."
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Oddly, when I look at the exported files in Finder (which, by the way, do not throw an error during the export process -- I have clean logs), I don't have a preview thumbnail like I did before. Now, it's a placeholder Quicktime logo. Hitting space bar to preview them only offers the information window, which show "Zero KB" as the file size... but in Finder, it clearly shows the correct file size.
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Opening the files in Quicktime gives me a "converting" message before opening (these are .MOV files that shouldn't need converting at all), and exporting them from QT won't allow for an Alpha channel, ruining the transparency of the lower third.
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Jul 31, 2012
I receive this error when testing eTransmit for Revit 2013. "etransmit encountered an error while trying to contact the server". Oddly, it is only a problem with on host, and not the other.
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Mar 27, 2013
I get an "Online Services encountered an error" message when I try to upload a video to Facebook or YouTube. I use Adobe Premiere Elements 10 on a Windows 8 machine
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Dec 5, 2012
I bought Photoshop CS2 some time ago. I got a new mac (OS X 10.8.2) and when I'm trying to install it I introduce the cd, accept and after it copies the files, appears "The installation failed" The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
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Jan 26, 2013
Heres all my system info.Â
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
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