Photoshop :: Crashes When Loading Photo

May 23, 2009

I just bought Photoshop CS4 upgrade (have CS2) and 1) it now crashes when I try to load any image, 2) it says my first seriel number from CS2 is invalid and 3) it shows I have CS3 Extended.  What is the EASIEST and QUICKEST way to get a refund on this since I do not feel like tackling three major issues at once! I just want to go back to CS2 and refund my 185 bucks! By the way, I did a CS4 trial a month ago and had the same crashing issue when trying to load an image as I am now.

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Process:         Adobe Photoshop CS5.1 [2740]
Path:            /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1
Identifier:      com.adobe.Photoshop
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[code]....

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