Photoshop :: CS6 (and Other Adobe Applications) Keep Crashing?
Dec 26, 2012
The crashing started with the Retina update for Photoshop and Illustrator. At first the occasional crash happend, but now it's doing it litreally every 2 minutes! I don't think its a problem with my system since the issue started as soon as I got the Retina update and I've had no issues prior. I have the 2.3GHz Intel Core i7, 8GB 1600MHz RAM, Retina Macbook Pro with OS X version 10.8.2. I'm not sure if all of the Adobe applications are affected, but I know Photoshop, Illustrator and InDesign are.
This is part of the "Problem Details" window that popped up after crashing:
Process: Adobe InDesign CS6 [5559]
Path: /Applications/Adobe/*/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier: com.adobe.InDesign
Version: 8.0.1.406 (8010)
Code Type: X86 (Native)
Parent Process: launchd [142]
User ID: 501
[code].....
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Jul 24, 2013
it crashes all the time. Currently, my issue is on my laptop. I have deadlines and it crashes at least 5-10 times per hour. Nearly every time I try to "save as" it will crash. This isn't specific to one file. The same crash happens when I try to open new files many times.
This also isn't just in Photoshop. It happens in In-Design, Illustrator, and Premiere as well. I'm sure if I was working on projects in the other CC programs, the same would happen. WHAT HAS CHANGED TO CAUSE THIS? There is never an error message.
What can I do to get this fixed?
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May 11, 2012
I am trying to work with my previous Photoshop files I created last night on CS5.5 and Suitcase Fusion 4. All my loaded and active fonts are not active in Photoshop. How do i get my fonts to be activated in my adobe applications?
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Oct 10, 2012
I've got an issue with Adobe CS3 illustrator not displaying the full UI when used via Microsoft Remote Applications (RDS Windows Server 2008 R2). When connect to the server via a normal RDP interface the connection UI is displayed correctly. The Other Adobe CS3 MC application work fine in either connection method.
I have logged a call with MS and we have tried a varierty of RDS Fixes however we do seem pointing to a illustrator issue over a RDS issue.
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Aug 30, 2013
when i start the program up and make a new project, as soon as i hit okay the "Photoshop has to close" window comes up. I've tried everything, i even went from 2000 fonts to 300 (was thinking that was the cause but it wasn't as it worked fine before then)
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Sep 28, 2013
I have a Windows 8 computer, and I have been using the trial version of Photoshop to make gifs. Recently, photoshop will keep freezing at random points while making a gif. Today I was saving a gif for the web; I fixed the size and hit save and it never saved and photoshop would not close unless I turned off my computer.
Also today, while i was trying to open my files and add something to the gif I was making it froze again, and ended up closing while a messaged poped up and said something along the lines of "this program has stopped unexpectedly, microsoft will close the program and let you know if a solution was found."
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Jan 7, 2014
For some reason I keep getting crashes when importing HDV (720p60) video into the timeline of Adobe Premiere Pro CS6. This has happened on two different machines, with similar specs.
Per the suggested guidelines, here are the specifics:
Version of Premiere Pro: CS6, Version 6.0.5 (001 (MC:264587))All updates have been installed.
Operating System: Mac OS X 10.8.5.
Source footage: HDV 720p60 video in .MOV container.
Full text of error message: "Sorry, a serious error has occured that requires Adobe Premiere Pro to shut down. We will attempt to save your current project." Link to full crash report: URL....
Crash occurs when trying to import HDV .MOV file.This is a consistent problem when importing .MOV files of this type.
Complete Adobe Creative Suite is installed. Also using Episode Pro encoding software from Telestream to prepare HDV video. No other external video hardware or codecs installed.Yes, I am using the Mecury Playback Engine GPU acceleration.
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Nov 1, 2012
I have just installed Illustrator 9.0, running on Windows 7. The install was fine but when I try to launch the program I receive the following 2 errors:
1) "Pencil or smooth tool out of memory. Try editing at a smaller zoom magnification".I click OK because that's the only option. The next error window occurs with:
2) "The filter cannot complete because of an unknown error" Error: IMEM.I click ok again because that's the only option.
Then the program crashes and I have to exit.
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Feb 20, 2013
the programme hang when the import assests or save as for the first time - it does save the files but you have to force quit and reopen the file - running on a Mac 10.6.8
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Nov 21, 2013
How do I load my CS3 applications? This is the screen I get when I try to load my CS3 applications right after I have downloaded and activated the product. I do not know how to fix this.
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May 27, 2013
Why image looks ligth in PE and dark in Bridge SC5 and in other applications.
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Jun 5, 2013
What is the (applications frame) option
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May 4, 2008
Anything edited in photoshop appears different when viewed in another application. For example, I edit a photo in CS3, and then view it in Firefox - it is muted, the colors are drab examples of the bright hues displayed in Photoshop. If I bring anything done in photoshop into The Gimp, Polyview, or anything else I can think of, they all look identical in those other apps, they only appear different when compared against what an image looks like in Photoshop. I first noticed when uploading an image to Flickr, it looked great in Photoshop, and dramatically drab when uploaded. I then started doing some investigative work and discovered the system wide behavior. I'm a little stumped. Similarly, anything created in Gimp brought into CS3 looks different, it appears darker in CS3.
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Jan 30, 2013
I've been using PSE 10 for a while on my OX S Mac. Processor 2.4 GHz intel core 2 duo, Memory 2 GB 1067 MHz DDR3, software 10.8.2.
It was not slow before but know it freezes up so much that it becomes nearly inoperable. I checked my memory and I have plenty of space. I shut down all the other applications. I boosted up the amount of RAM PSE can use. I decreased the amount of undo states PSE can keep. But even with all that, it still was slow. So I uninstalled it and reinstalled it, and that didn't fix the problem either.
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Jul 3, 2013
I can cut and paste within Photoshop CC, but can't paste to Illustrator CC or Word; clipboard appears to be empty. Everything works fine with PS CS6.
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Dec 5, 2012
My color settings are synchronized across all CS applications. I'm trying to see document both as a soft proof and not. Neither mode improves the color differences I'm seeing on screen. Photoshop displays color TOTALLY differently from all other CS applications: Bridge, InDesign, Illustrator & Acrobat.
In the image below, Indesign is on the left. Photoshop is on the right. Image appears in Bridge, Acrobat and Illustrator just like InDesign.
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Jul 4, 2013
I installed Photoshop CC and Illustrator CC on my laptop. I customized all my settings like keyboard shortcuts, tool panels, brushes and so on. However, now I'm trying to sync with my desktop computer and everytime it asks me if I want to keep local or remote settings, I choose, as indicated by your tutorial video, "keep remote" settings. But it not only doesn't work, as also replaces my settings in the cloud with the ones from the computer I'm trying to sync (which are the default settings.)
I also tried to find this feature for Indesign CC, but I could find.
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Jul 4, 2011
I need to create some "generic" backgrounds to be used in other applications (InDesign, Illustrator) that can be specified to certain CMYK percentages.
In Photoshop, I create a file in RGB and using the default B&W, render clouds. Then I use various filters and create the backgrounds I want. I convert these backgrounds to CMYK.
What I need to do is make the (converted RGB) "black" backgrounds to be specific CMYK percentages. I have tried to create an adjustment layer and then using selective color, but it's not accurate at all.
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Jun 4, 2013
I try to run my CS 2 on my new macbook (OS 10.8.3) but is says " PowerPc applications are no longer supported".
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Oct 7, 2013
Here's my problem. From within Photoshop I get the following:
Choosing Help > Updates... gives me the:
Adobe Applications Manager
Says "Checking for Updates..." With spinning wheel below which never ends
Is my Applicaitons Manager broken?
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Feb 10, 2013
I've installed the entire CS6 Creative Suite on a new Windows 8 Machine. Launcing any of the applications other than Acrobat 10 causes a crash. Windows 8 and the Nvidia GTX670 are all up to date. Crash reports for Photshop and Illustrator are as follows:
Version=1
EventType=APPCRASH
EventTime=130049840096886225
ReportType=2
Consent=1
UploadTime=130049840098761275
ReportIdentifier=37a6f1e2-7397-11e2-bea3-9cb70dad8ba7
IntegratorReportIdentifier=37a6f1e1-7397-11e2-bea3-9cb70dad8ba7
NsAppName=Photoshop.exe
Response.BucketId=23ed3b6a404a94083e867a3519a4b84e
[code]....
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Nov 1, 2012
The Upgrade to CS6 from CS5 will not open!!When I try to open I get the Message "Componets missing from applications directory. Please reinstall" I did five Times with the same results
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Sep 4, 2007
I have installed CS3 and there is a lot of 'junk' that I don't want and don't need.
eg; Bridge, Device Central, Cue and Acrobat Connect.
For my basic needs, all I really want is PhotoShop and Acrobat (and maybe Illustrator.)
This other 'bloat' takes up valuable disk space.
If I just deleted the abovementioned stuff, would that effect my remaining programs?
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Feb 18, 2013
Updated Windows. Disabled antivirus. Quit all other applications. Error 1935 - an error occured during the installation of assembly component. When the installation process rolls back it deletes the DVD drive as well!!! Seems it is impossible to install this program? No matter whatI do, error 1935 every time.
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Jan 1, 2013
I recently upgraded to Photoshop Elements 11. Although I can see Adobe Photoshop 11 Organizer in my applications folder I can't see the Adobe Elements 11 Editor application. I discovered that when I was trying to set up Photoshop Elements 11 Editor as an external editor for iPhoto and Photoshop Lightroom4 but can't see the application to select it. The Adobe Photoshop Elements 11 folder in ths applications folder contains a pointer to Photoshop Elements 11, a Support Files folder and and Uninstall alias. Adobe Elements 11 Organizer appears in the applications folder above this folder. So right now when I click on a photo in iPhoto and click on edit, Elements opens up but the photo does not appear in the Elements 11 Editor workspace. Could the upgrade not have installed properly or in the right folder in applications?
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Jun 19, 2013
I have recently updated my Mac to version 10.7.5 and now Photoshop Elements 4 will not open. I uninstalled and reinstalled and it shows message
"You can't open the application HFSTest because PowerPC applications are no longer supported" so I can get no further.
Having paid for this software and used it on my Mac previous version, I want to open and use it now.
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Jun 1, 2013
I had Photoshop CS6 installed and working on my Mac using Adobe Creative Cloud. However now a dialog appears that says "Help Improve Adobe's Product". Regardless if I approve this dialog or not Adobe Photoshop starts up with every menu option grayed and I can do nothing. I have to force quit the application. At this point it is 100% unusable.
I've googled it and seen others with a similar issue but no solutions found. I have OSX 10.8.3.
Others with similar issues. URL....No real solution other than don't use Mac Keeper (which I do not) URL....
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Jun 27, 2013
CC Applications PS, Illustrator, Adobe Acrobat Pro will not launch in newly installed Mountain Lion OS on Imac Platform. Attempts to launch and run CC applications results in Configuration Error: 213:5. Further, On board PS and Lightroom applications fail to Launch. CS5.1 install CD (DVD) ejects and will not install. The installed CS5.1 Photoshop failed. Attempted downloads. No luck still could not launch. Attempted to re-install from Adobe installation Disc ...Disc is ejected after 3 or 4 minutes.
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May 7, 2009
Product: CS4 64 bit: Adobe Output Module-Adobe updater downloads 2 updates 75.9mb (Camera Raw 5.3). After download and permission to continue under user account control, I receive popup menu advising me that Installation Incomplete, close Adobe Bridge - 3 choices, which always fail. My Adobe CS4 and Bridge are not open. I tried this several times with the same result.I downloaded the zip file, saved, unzip, and still get the same notice - close Bridge.
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Mar 10, 2011
I am trying to run 3DAAP 5.0 (URL....), which is an airport airspace analysis tool developed by the FAA (available without charge, not trying to undercut the MotherShip here) for Map 3D 2005. To no surprise it won't run on my Map 3D 2011. Is there a way to upload the ARX to be able to run on my current version? I would assume that the libraries and such, if an ARX application uses them, need updating. I am not a coding expert, but have muddled my way through updating VBA's in the past to get them to run on newer versions. The developer no longer supports it; it was a one-time financing by the FAA to get the ap developed, as far as I know.
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Apr 16, 2009
It looks like the same 2.3mb file that the update program is trying to download. Once the update is started it just keeps trying to download that file until I cancel the update.
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