Photoshop :: Adobe CC Trial Keeps Crashing?
Sep 28, 2013
I have a Windows 8 computer, and I have been using the trial version of Photoshop to make gifs. Recently, photoshop will keep freezing at random points while making a gif. Today I was saving a gif for the web; I fixed the size and hit save and it never saved and photoshop would not close unless I turned off my computer.
Also today, while i was trying to open my files and add something to the gif I was making it froze again, and ended up closing while a messaged poped up and said something along the lines of "this program has stopped unexpectedly, microsoft will close the program and let you know if a solution was found."
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May 20, 2007
I installed Photoshop CS3 Trial and whenever I run it and choose to begin my trial period I get the following error message:
"Problem with Trial - problem loading trial period for Adobe Photoshop CS3".
I tried uninstalling and reinstalling, and even ran the Adobe CS3Clean Script but nothing seems to help.
I should note I never installed any earlier version of Photoshop on my system (I use a fresh copy of Windows XP with only a few programs installed).
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Jun 8, 2013
How do I delete Adobe Photoshop CS6 Trial from my Mac Mini? I was upgrading to Adobe Photoshop CS6 not extended. So now I have Adobe Photoshop CS5, CS6, and CS6 extended. My computer is running very slowly. Are all these programs large? Can I delete all but the CS6 and how do I keep the photos I've done in CS5 in CS6 if I want to delete the CS5?
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Sep 28, 2013
I am using trial version of adobe photoshop CS6. I installed the product it runned fine for a day but then it gave error - 16. I reinstalled the product and it runned fine. But after 2 days it again gave the error. This happens with Adobe Flash Professional CS6 also.
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Jul 24, 2009
I've installed Adobe Master collection CS4 Trial off the DVD that Adobe kindly sent to me for free, and after using it for 4 days, the trial somehow expired on me for no reasons. Is there a way that I can reset the trial or have it extended? I feel that 4 days is not enough for me to try everything out, and I don't want to be spending big $ if i'm not going to make full used of the software.
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May 17, 2012
I get this error whenever I try to start the trial of VSx5 (Funny thing is, I am trying it because Pinnacle 15 is far too crashy for me.)
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Jun 12, 2009
I am currently using Adobe CS4 trial version, and I have to complete one small project by the end of this weekend. For this project, I need to use the Magic Wand Tool which I cannot find in Adobe CS 4 trail version. Anyone has had similar experience? Also, my refine edges tool seems not to be functioning properly. It does not save any changes to the object after clicking "OK". I have no idea what is going on.
I am pretty new to Adobe Photoshop. I am now relying mainly on the online tutorials, and there it says that it should save all the changes after clicking "OK".
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Aug 30, 2013
when i start the program up and make a new project, as soon as i hit okay the "Photoshop has to close" window comes up. I've tried everything, i even went from 2000 fonts to 300 (was thinking that was the cause but it wasn't as it worked fine before then)
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Dec 26, 2012
The crashing started with the Retina update for Photoshop and Illustrator. At first the occasional crash happend, but now it's doing it litreally every 2 minutes! I don't think its a problem with my system since the issue started as soon as I got the Retina update and I've had no issues prior. I have the 2.3GHz Intel Core i7, 8GB 1600MHz RAM, Retina Macbook Pro with OS X version 10.8.2. I'm not sure if all of the Adobe applications are affected, but I know Photoshop, Illustrator and InDesign are.
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This is part of the "Problem Details" window that popped up after crashing:
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Process:Â Â Â Â Â Â Â Â Adobe InDesign CS6 [5559]
Path:Â Â Â Â Â Â Â Â Â Â Â /Applications/Adobe/*/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier:Â Â Â Â Â com.adobe.InDesign
Version:Â Â Â Â Â Â Â Â 8.0.1.406 (8010)
Code Type:Â Â Â Â Â Â X86 (Native)
Parent Process:Â launchd [142]
User ID:Â Â Â Â Â Â Â Â 501
[code].....
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Jan 7, 2014
For some reason I keep getting crashes when importing HDV (720p60) video into the timeline of Adobe Premiere Pro CS6. This has happened on two different machines, with similar specs.
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Per the suggested guidelines, here are the specifics:
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Version of Premiere Pro: CS6, Version 6.0.5 (001 (MC:264587))All updates have been installed.
Operating System: Mac OS X 10.8.5.
Source footage: HDV 720p60 video in .MOV container.
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Full text of error message: "Sorry, a serious error has occured that requires Adobe Premiere Pro to shut down. We will attempt to save your current project." Link to full crash report: URL....
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Crash occurs when trying to import HDV .MOV file.This is a consistent problem when importing .MOV files of this type.
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Complete Adobe Creative Suite is installed. Also using Episode Pro encoding software from Telestream to prepare HDV video. No other external video hardware or codecs installed.Yes, I am using the Mecury Playback Engine GPU acceleration.
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Nov 1, 2012
I have just installed Illustrator 9.0, running on Windows 7. The install was fine but when I try to launch the program I receive the following 2 errors:
1) "Pencil or smooth tool out of memory. Try editing at a smaller zoom magnification".I click OK because that's the only option. The next error window occurs with:
2) "The filter cannot complete because of an unknown error" Error: IMEM.I click ok again because that's the only option.
Then the program crashes and I have to exit.
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Feb 20, 2013
the programme hang when the import assests or save as for the first time - it does save the files but you have to force quit and reopen the file - running on a Mac 10.6.8
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Jun 1, 2013
I had Photoshop CS6 installed and working on my Mac using Adobe Creative Cloud. However now a dialog appears that says "Help Improve Adobe's Product". Regardless if I approve this dialog or not Adobe Photoshop starts up with every menu option grayed and I can do nothing. I have to force quit the application. At this point it is 100% unusable.
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I've googled it and seen others with a similar issue but no solutions found. I have OSX 10.8.3.
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Others with similar issues. URL....No real solution other than don't use Mac Keeper (which I do not) URL....
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May 7, 2009
Product: CS4 64 bit: Adobe Output Module-Adobe updater downloads 2 updates 75.9mb (Camera Raw 5.3). After download and permission to continue under user account control, I receive popup menu advising me that Installation Incomplete, close Adobe Bridge - 3 choices, which always fail. My Adobe CS4 and Bridge are not open. I tried this several times with the same result.I downloaded the zip file, saved, unzip, and still get the same notice - close Bridge.
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Apr 16, 2009
It looks like the same 2.3mb file that the update program is trying to download. Once the update is started it just keeps trying to download that file until I cancel the update.
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Dec 18, 2012
cleaned up the fonts and its still crashing by simply scrolling thru to find a file to open and to make matters worse, my CS2 which hardly ever crashed now crashes just opening it. I am rather beside myself, I have an iMac running 10.6.8 with 4GB of memory. I would love to copy and paste the crash report but it's not letting me do that.
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Feb 28, 2008
I've downloaded Photoshop CS3 and opted for the 30 day trial. It came up saying there was a problem with setting the trial start date and asked me to input a serial number. Which I can't do, because I don't have one (obviously, I haven't bought it, I just wanna try it out!)
I do have one weird thing that happened that might shed some light, I don't know. When I was installing it, my virus detector, Spyder, said it had found a virus and asked me if I wanted to delete it. I said 'Yes'. Could that have been a false finding, and have I deleted some vital piece of software code?
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Jul 1, 2008
- I am absolutely positive my system is capable of running Photoshop CS3 and what ever you throw at it (^^)
- Using: Windows XP Media Center Edition
- Trying to use: Photoshop CS3 Extended (Trial for now)
- Installation went smoothly and fast, surpisingly, but when I tried to open up Photoshop CS3 and clicked the button for "Trial" this error message came up....
"Problem with Trial
A problem was encountered whle trying o load the trial period for Adobe Photoshop CS3.
Click Quit to see if restarting your computer or reinstalling the software fixes this problem. Otherwise, click Continue to display a screen where you can enter a valid serial number to begin using the product without trial."
I tried restarting...ONCE AGAIN...but it did not work and I also tried reinstalling/fixing it with the setup but it did not work..
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Nov 20, 2008
I downloaded the trail version, and ive had it for two days. Whenever i go to open a file, it gives me an error. (then send error report one that closes it) I got it to work for a few hours went to bed and i havent been able to open anything since.
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Jan 14, 2007
I'd like to ask you what it is different between the ImageReady CS2 and Adobe Photoshop CS2, I am very confuse about them, they looks not different for me.
If i want to chose one of them for design webesite, which one is better?
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Sep 6, 2013
I just install cs4 trial version and I am getting the same error that I was getting in cs3. That is save as not available when I try to save even if I flatten the document. This is an 8bit file.
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Feb 13, 2013
I have a full licenced copy of Photoshop CS6. A month ago I launched the software and it had become a trial version of CS6 Extended, as far as I know I didn't authorise. Now the trial is over and I can no longer access Photoshop. How to I revert back to CS6?
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Oct 25, 2013
how do I download the photoshop trial?
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Sep 15, 2012
I downloaded the Photoshop cs6 trial yesterday, and it worked fine. Today, however, I can't choose colors or draw shapes. I keep getting the message "Could not use [insert tool name] because of program error." What can I do to fix this? Am I allowed to uninstall, re-download, and re-install the trial version if I have already done so (today is only day 2 since I downloaded it)?
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Dec 10, 2008
I download the 30-day trial version of cs4-extended from adobe, using the Akamai Download Manager, the .exe and the .7z were 100% downloaded, everything fine, I extracted them and began the installation, but just at the last part where the installation is supposed to begin it wants me to put the cs4 cd in.
do I need to copy the 2 downloaded files to a cd first and run them off of it?
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Jan 17, 2009
I try to download the photoshop cs4 trial it opens up the window that says "your download is about to start" or whatever it says, but then it just refreshes itself over and over and never starts the download. Do I just sit there and wait? I waited for about 30 minutes last night and still, no results.
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Jul 30, 2004
I adjusted the clock on my computer and when I opened up Adobe today it told me that the trial has expired when it is not due for expiration for another 30 days.
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Nov 23, 2008
My system is running XP64 (SP2). I have put off migrating to Vista until absolutely necessary. Should I make the switch now before even installing a trial version of CS4?
I do understand that CS4 under XP64 is unsupported, but reports of slow-downs and crashes under Vista 64 are not very reassuring either.
I will probably upgrade to CS4 for the 64 bit support, but want to make sure it is stable. I also want to make certain that I will be able to uninstall CS4 without harming my system if things go badly.
System details:
Dell Precision T7400 Quad Xeon X5460 3.16 Mhz 8 GB RAM, nVidia Quadro FX1700/512
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Nov 19, 2008
I was about to download the trial version of CS4 and noticed that the download was the extended version, even though I had clicked on the link for the standard version.
My question is, do you get a choice as to which version you install? I have no interest in the extended version and want to try out the standard version only. Don't really want to have to figure out which features are in standard and which in extended.
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Dec 20, 2008
When I go to install a CS3 trial that came with my new tablet, it tells me:
'You can only install one Adobe product at a time. Please complete the other installation before attempting to install Adobe setup'
The only other adobeproducts currently on the computer are flash player and reader. There was Adobe PSE 6 up untill two days ago, but that was cleanly uninstalled.
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Dec 9, 2008
having problems with installing the trial version of CS4.
My computer:
Windows XP
Service Pack 3
2.08 GHz, 512 MB RAM
I had Photoshop CS3 installed before running smoothly.
I formatted the whole computer, I have three partitions.
C: 441 MB (free space)
D: 73 GB (free space)
E: 66 GB (free space)
When I try to install CS4 and select a folder on partition D:,
it claims 'The size of the selected option exceeds the available
capacity' (translated from German). Although the installer recognizes:
Available capacity: 73 GB
Entire capacity: 1.2 GB
I only have about 9 GB of programmes on partition C:. Apart from that there is nothing on the computer.
Is maybe the RAM not sufficient for CS4?
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