Photoshop :: CC Opens Application Manager Says - Sign In Required / Not Working
Sep 16, 2013
Photoshop CC today opens Adobe Application Manager, says "Sign in Required", but with correct info gives error message. Also, CC desktop not working. I haven't had any problem in the previous two months. I also was just build two weeks ago, and had to update my billing information. I tried online chat, after 30 minutes of typing, I've been disconnected twice. The funny thing is, Photoshop CC does open, and it works fine. I'm on a Mac running the latest operating system and hardware.
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Oct 1, 2013
Why does my photoshop10 application stop working when I try to sign in?
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Nov 2, 2013
Adobe Bridge (CS6) Stopped Working & Application Manager Fails No Matter What I do.
I have uninsalled, ran the cleaner, installed, and Bridge will not open, Application manager will not run.
Win 7 x64 Pro
CS6
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Dec 19, 2012
This has been installed and working since just after CS6 released, now Photoshop won't launch it gives me this "sign in required" screen the only change to my OSX 10.7.5 system is I ran the recent Adobe updates
i bought CS6 directly from Adobe... i guess i could just click on some suspect mystery SignIn screen..
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Dec 5, 2007
Seems like I go through this problem time and again with Photoshop + Acrobat CS2 and still have yet to resolve a way of fixing it short of completely wiping my drive and re-installing Windows (XP Pro) The error is "application library failed to load and the product cannot continue"
If there is anyone out there that has figured out a way to fix this issue please fill me in.
This time I went as far as a complete and though removal of all Adobe products from the system and the registry and then completely reinstalled the product.
I have forgone purchasing CS3 because of this issue as I am 99% sure that it has still not been resolved.
Basically Photoshop and Acrobat are useless at this point and I am using an old version of Picture Publisher and Macromedia Fireworks to complete my work. This I assume is good advertising for Adobe :)
See this post in the forum "could not complete your request because of a program error", PDF format, cs2, xp" as this is an ongoing Adobe issue that they have completely blown off!
I am working on
Adobe Photoshop Version: 9.0.2 (9.0.2x296)
Operating System: Windows XP
Version: 5.1 Service Pack 2
System architecture: Intel CPU Family:15, Model:2, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, HyperThreading
Physical processor count: 1
Processor speed: 2798 MHz
Built-in memory: 2559 MB
Free memory: 1812 MB
Memory available to Photoshop: 1758 MB
Memory used by Photoshop: 55 %
Image cache levels: 6
Serial number: XXXXXXXXXXXXXXXXXX (I have a legal copy)
Application folder: C:Program FilesAdobeAdobe Photoshop CS2
Temporary file path: C:DOCUME~1JIMSHE~1LOCALS~1Temp
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 128.0G, 65.5G free
Primary Plug-ins folder: C:Program FilesAdobeAdobe Photoshop CS2Plug-Ins
Additional Plug-ins folder: not set
Installed plug-ins:
ADM 3.10x21
ASDStrm 1.03x2
Accented Edges 9.0
Angled Strokes 9.0
Average 9.0 (9.0x196)
BMP 9.0 (9.0x196)
Bas Relief 9.0.....
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Jun 13, 2006
I downloaded MacHacha because I needed it to join some segments for Toast . So, I open ImageReady and use it but I look in the dock and notice a funky icon and not the right one but again, it still works but I don't trust it. I close IR and re-open it but MacHacha opens instead. I go to my Adobe Photoshop folder which contains IR with the right icon but it still opens MacHacha. So, I click get info in finder and it says that IR is a MacHacha file. WTH? I don't even know how but after I copied IR to my applications but not in my PS folder and I right-clicked get info and it says Kind: Adobe IR but it's the wrong icon. I can use IR but it's all messed up. I opened it from the PS folder and got info and it says it was modified on the 10th which I don't understand. I've used it since then and right until last night, it was working fine with the right icon etc. I also can't jump from IR to PS but the reverse works. I even tried adding IR to the dock from Apps (not PS) and the right icon appeared. However, when I clicked on it, it didn't worked and the wrong icon is shown right next to it. Here are some captures, don't click- C&P. Now, it's happening with PS 7 which is recognized as a MacHacha file.
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Jun 13, 2006
I downloaded MacHacha because I needed it to join some segments for Toast . So, I open ImageReady and use it but I look in the dock and notice a funky icon and not the right one but again, it still works but I don't trust it. I close IR and re-open it but MacHacha opens instead. I go to my Adobe Photoshop folder which contains IR with the right icon but it still opens MacHacha. So, I click get info in finder and it says that IR is a MacHacha file. WTH? I don't even know how but after I copied IR to my applications but not in my PS folder and I right-clicked get info and it says Kind: Adobe IR but it's the wrong icon. I can use IR but it's all messed up. I opened it from the PS folder and got info and it says it was modified on the 10th which I don't understand. I've used it since then and right until last night, it was working fine with the right icon etc. I also can't jump from IR to PS but the reverse works. I even tried adding IR to the dock from Apps (not PS) and the right icon appeared. However, when I clicked on it, it didn't worked and the wrong icon is shown right next to it. Here are some captures, don't click C&P. Now, it's happening with PS 7 which is recognized as a MacHacha file.
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Apr 26, 2008
This evening I switched on and tried to load PS2.
The following pop-up appeared.
'An error has been detected with a required application library and the product cannot continue. Please re install the application.'
I've deleted CS2 and re installed but with no success, just the same error.
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Aug 10, 2013
The CC Application Manager was inviting me to install apps that were happily residing and working on my system, which concerned me because I would not be informed about updates for those apps. I just got the answer from the CC forum. I had changed the language from English (North American) to English (International) in some instances, and that was enough for the AAM to think those apps were for a different user. The thread below has screen shots of where to change preferences in the AAM
[URL].........
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Nov 20, 2012
Some weeks ago a new shortcut was displayed in my desktop. I did not create it nor did I install any new software. The shortcut is Adobe Application Manager.
What is exactly Adobe Application Manager? Is it necessary? Where did it came from? In the list of installed programs there is no Adobe Application Manager, so I cannot uninstall it. When I start it, it starts to install something.
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May 26, 2013
I'm trying to install CS6 via the application manager. It downloads a file and then hangs at waiting to install. I've tried everything I can think of disabling virus scanner. I have CS5 installed could that be conflicting with the new software?
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Jun 18, 2013
i get the green progress bar.. then suddenly a error message "can not install application manager".of course no further explanation... tried a few times.we use CS6 with a volume license at work.
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Aug 25, 2013
In trying to download PS CC, Application Manager failed and would not update, after first claiming that another instance was running. I tried re-booting to no avail. (I am upgrading from CS6, running Windows 7).
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Nov 29, 2013
I just signed up for Creative Cloud and I can't download it. Adobe Application Manager crashes. When I re-run it, all I get is the option to update my copy of CS6. I want Creative Cloud and Lightroom.
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Jun 17, 2013
I have opened my Adobe Application Manager Twice, and it keeps on running I see a Blue Line going from left to the right,, Later the message came up that It had failed. I am trying to update the CC
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Jan 25, 2006
One of our CAD machines has been down graded from a two monitor setup to a single monitor. Now the layer manager, which was opening up on the second monitor, opens off screen. How can I reset it to open on my main monitor?
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Aug 30, 2013
I have followed all the directions for downloading but have not been able to complete the downloading.
Message was "Adobe Application Manager failed to install".
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Feb 7, 2013
I am now getting multiple systems that will not open Photoshop CS 6. As soon as PS starts to open, Application Manager starts and prevents PS from opening. The two applications alternate for control with neither being able to open. This problem is also occurring with Illustrator CS 6 and now has started in Photoshop.
When the "fight" starts you have to do a forced shut down (power button for 10 seconds) in order to be able to login. Then Uninstalling the application, either by the Uninstaller of PS or by using the ELA uninstaller created when the Install package is created. Systems are Apple 10.8.2 with Adobe Application Manager Enterprise Created installer for Master Suite.
This has now appeared on six or seven systems of the approximatly 200 that got the install. The applications ran normally with no problems for about two weeks bu now the problems are popping up for no appearent reason.
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Feb 12, 2013
Suddenly AAM stopped working. Cannot open it. It strats and runs a whilw and then stops but nothing happens? I have PSE 11.
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May 10, 2012
This problem began for me after installing the PSCS6 beta. I started getting a popup saying "Adobe Application Manager is missing or damaged" and advising me to download and reinstall AAM. I did that, with no result. The responses from Adobe ("you must have a bad installer"). I was able to leave the beta as it was and use PSCS5.
Fast forward: PSCS6 is released and I purchase and try to install the upgrade, which won't install with the beta present. The Beta uninstaller won't run because of the AAM error. I laboriously search and delete all files related to the beta.PSCS6 release version installs, but when it starts I get a popup witht the same message about AAM. I have spent over 12 hours in chat with Adobe support with only negative results. Not only have they not fixed the problem -- they have managed to propagate it to my PSCS5 installation -- which they subsequently deleted.
As part of attempting to diagnose I have tried the PSCS6 unistaller, which fails with the same error; used the CS cleaner tool and reinstalled -- same problem; verified permissions and file ssytem on my system drive; tried removing CS6 and reinstalling from a new, clean admin account -- same AAM error.
I am at my wits' end with this. I have NO working verion of photoshop (big problem for a photographer/designer), NO confidence in Adobe support (most of the 12 hours was watching them try the same things we had done several times before), and how to fix this short of stripping my Mac back to the metal and reinstalling everything.
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Jun 30, 2013
I have a Windows 7 system,I have a trial version of CS6 extended. It has expired and I don't wish to continue with it at this time. I have a purchased Photoshop CS6 that now will not function. I tried to reload the Application Manager because it says it is corrupt. When I click on the link provided by Adobe I get this warning from my security software. Adobe Cleaner Tool.exe containing HEUR:Trojan.Win32.KillFiles.What do I need to do to get rid of the trial version and to get my old CS6 to function again?Do I need to completely erase PS CS6?
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Oct 1, 2013
I was advised to download photoshop via adobe application manager as I have an XP OS. I even downloaded the application manager but now it fails to install saying "remote server not properly placed.Try after a few minutes" Whenever I retry I get the same message. Even I am getting the same message in case of installing adobe flash player. The installer always says installation not complete.
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Sep 16, 2011
When I open any of my cdr files, the view manager opens over 400 views. It takes quite a while to open any file. If I take the time to delete all of the views after opening the file, (it seems that they have to be deleted 1 by 1) and I resave the file, the views stay deleted. The ironic thing is that I have never even used the view manager, or saved any views.
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Apr 6, 2012
I have a user who opens his drawings from 2012 in 2013 and they show the sheet set manager blank. He goes back to the 2012 seat and the sheet set manager displays the dwgs.
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Oct 2, 2012
The installation of Adobe Extension Manager CS6 failed - while 2 others update for Photoshop CS6 did install. I was installing Adobe Reader X. That's why I discovered the notification from the application manager about updates for CS6 - and I just confirmed that as well.
Apparently the Reader installation blocked only the update installation of Adobe Extension Manager CS6 - saying another installation process was running ... such stuff happens sometimes.
However, it seems Adobes Application Manager update module does not track its failed installations? It does not automatically advertise that update has not been installed and notifying me again to install it. At least not immediately.. So how do I rerun the Adobe Application Manager update module to check for updates manually?
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Jun 15, 2013
I used Adobe application manager to download a trial version of photoshop cs6, but I need to install it at another time. Adobe application manager instead installs photoshop immediately.
How Can I prevent Adobe application manager to install downloaded software automatically?
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May 16, 2013
Whenever I go to open up Adobe Photoshop (64bit or otherwise) it will load up for a second then crash the next. It doesn't give me error reason why only says it has stopped working and it can't detect a problem so it closes. I have tried to uninstall and reinstall the program but the Adobe Application Manager is also acting weird. When it is opened it freezes and soon crashes saying there is a "Download Error".
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Sep 17, 2012
this white sign is a layer, how can I make this sign glow like it is an electric sign on at night???
also how can I make the night more realistic??? this was a daytime photo with the brightnesss and levels played around with...
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Jul 23, 2012
I am running PS CS5 12.1 on Mac OS 10.7.4 and all of a sudden I cannot open any file in Application Bar mode (I can see the preview of the file I want to open as a Layer thumbnail, but it won't open on the screen). However, all is OK in Application Frame.
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Jan 29, 2013
I un-installed CS5 when I got additional memory on my MacBook Pro. Wben I re-installed CS5 I moved the application icon to my desktop. When I clicked on the icon I got a screen that said. "Some of the application components and missing from the Application Directory" Please re-stall the application. The CS5 does open if I open it on the application page.
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Jun 19, 2013
I tried installing an extension ("Dr Browns Services") from inside Photoshop CC. The install hangs. I cancelled and entered Adobe Extension Manager CC and it simply hangs on launch. I can get out of it with a forced quit. Meanwhile Photoshop itself is quite stable.How can I un freeze Adobe Xtension Manager CC?
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