Photoshop :: Stuck In Adobe Application Manager Is Missing Or Damaged
May 10, 2012
This problem began for me after installing the PSCS6 beta. I started getting a popup saying "Adobe Application Manager is missing or damaged" and advising me to download and reinstall AAM. I did that, with no result. The responses from Adobe ("you must have a bad installer"). I was able to leave the beta as it was and use PSCS5.
Fast forward: PSCS6 is released and I purchase and try to install the upgrade, which won't install with the beta present. The Beta uninstaller won't run because of the AAM error. I laboriously search and delete all files related to the beta.PSCS6 release version installs, but when it starts I get a popup witht the same message about AAM. I have spent over 12 hours in chat with Adobe support with only negative results. Not only have they not fixed the problem -- they have managed to propagate it to my PSCS5 installation -- which they subsequently deleted.
As part of attempting to diagnose I have tried the PSCS6 unistaller, which fails with the same error; used the CS cleaner tool and reinstalled -- same problem; verified permissions and file ssytem on my system drive; tried removing CS6 and reinstalling from a new, clean admin account -- same AAM error.
I am at my wits' end with this. I have NO working verion of photoshop (big problem for a photographer/designer), NO confidence in Adobe support (most of the 12 hours was watching them try the same things we had done several times before), and how to fix this short of stripping my Mac back to the metal and reinstalling everything.
Some weeks ago a new shortcut was displayed in my desktop. I did not create it nor did I install any new software. The shortcut is Adobe Application Manager.
What is exactly Adobe Application Manager? Is it necessary? Where did it came from? In the list of installed programs there is no Adobe Application Manager, so I cannot uninstall it. When I start it, it starts to install something.
I'm trying to install CS6 via the application manager. It downloads a file and then hangs at waiting to install. I've tried everything I can think of disabling virus scanner. I have CS5 installed could that be conflicting with the new software?
I just signed up for Creative Cloud and I can't download it. Adobe Application Manager crashes. When I re-run it, all I get is the option to update my copy of CS6. I want Creative Cloud and Lightroom.
I have opened my Adobe Application Manager Twice, and it keeps on running I see a Blue Line going from left to the right,, Later the message came up that It had failed. I am trying to update the CC
I was advised to download photoshop via adobe application manager as I have an XP OS. I even downloaded the application manager but now it fails to install saying "remote server not properly placed.Try after a few minutes" Whenever I retry I get the same message. Even I am getting the same message in case of installing adobe flash player. The installer always says installation not complete.
The installation of Adobe Extension Manager CS6 failed - while 2 others update for Photoshop CS6 did install. I was installing Adobe Reader X. That's why I discovered the notification from the application manager about updates for CS6 - and I just confirmed that as well.
Apparently the Reader installation blocked only the update installation of Adobe Extension Manager CS6 - saying another installation process was running ... such stuff happens sometimes.
However, it seems Adobes Application Manager update module does not track its failed installations? It does not automatically advertise that update has not been installed and notifying me again to install it. At least not immediately.. So how do I rerun the Adobe Application Manager update module to check for updates manually?
I used Adobe application manager to download a trial version of photoshop cs6, but I need to install it at another time. Adobe application manager instead installs photoshop immediately.
How Can I prevent Adobe application manager to install downloaded software automatically?
Whenever I go to open up Adobe Photoshop (64bit or otherwise) it will load up for a second then crash the next. It doesn't give me error reason why only says it has stopped working and it can't detect a problem so it closes. I have tried to uninstall and reinstall the program but the Adobe Application Manager is also acting weird. When it is opened it freezes and soon crashes saying there is a "Download Error".
Photoshop Elements 12 for Mac Late 2012 Mac mini, 2.6GHz i7, 16 HB RAM, Mac OS X 10.9 (Mavericks)
I purchased and downloaded Photoshop Elements 12 as an upgrade to Photoshop Elements 10. Download and installation appeared to be completely normal but when I launch the Photo Editor the following message appears:
Your application install seems to be damaged, Please reinstall the application.I have:
Reinstalled PE12 from the original downloadDeleted PE`10 and reinstalled PE12 from the original downloadRedownloaded PE12 and resinstalled it from the new downloadUninstalled PE12 and reinstalled it from the second downloadManually scrubbed every trace of PE12 and reinstalled it from a third download.I am still getting the warning message. From what I can tell from cursory testing the Photo Editor appears to be functioning correctly other than the damaged installation warning message.
I bought Adobe Photoshop Elements 9 but get the following alert: "Some of the application components are missing from the Application directory, Please reinstall the application." Can it be reinstalled? It is not available under "History" and none of the available installs appear to be for Mac OS X (Version 10.7.4). S
I have PSE9 and a macbook pro 10.9. I lost the original DVD that came with my purchase of PSE. Some files must have gotten corrupted because I can't open the program without reintalling. It says, "Some of the application components are missing from the application directory. Please reinstall the application." I have the serial number and all and I registered the product. Is there somewhere I can download a new copy to install?
at photoshop cs6 extended downloaded in july, i now get the following message: "some of the application components are missing from the application directory. please reinstall the application."
After connecting to a flat screen TV for a presentation yesterday, the Photoshop CS6 application frame I was working on suddenly had the bottom edge below the screen on my MacBook Pro.
I can uncheck Application Frame in Window to free up the project, but with it checked I cannot find a way to reach the bottom of the frame and the scale input control. Also cannot reach the lower layers in the layer menu.
while jpg file open in photoshop, its show error message "This document contains Adobe photoshop data which appears to be damaged. Continue and ignore the photoshop data?" i click ok, then only its open, why its show error message
The CC Application Manager was inviting me to install apps that were happily residing and working on my system, which concerned me because I would not be informed about updates for those apps. I just got the answer from the CC forum. I had changed the language from English (North American) to English (International) in some instances, and that was enough for the AAM to think those apps were for a different user. The thread below has screen shots of where to change preferences in the AAM
I'm having a problem with my Corel x6, every time I try to start the application it stuck for a minute or so on the splash screen and then I get error 1 (Try to restarting your computer and then restarting the program).
i get the green progress bar.. then suddenly a error message "can not install application manager".of course no further explanation... tried a few times.we use CS6 with a volume license at work.
In trying to download PS CC, Application Manager failed and would not update, after first claiming that another instance was running. I tried re-booting to no avail. (I am upgrading from CS6, running Windows 7).
I am now getting multiple systems that will not open Photoshop CS 6. As soon as PS starts to open, Application Manager starts and prevents PS from opening. The two applications alternate for control with neither being able to open. This problem is also occurring with Illustrator CS 6 and now has started in Photoshop.
When the "fight" starts you have to do a forced shut down (power button for 10 seconds) in order to be able to login. Then Uninstalling the application, either by the Uninstaller of PS or by using the ELA uninstaller created when the Install package is created. Systems are Apple 10.8.2 with Adobe Application Manager Enterprise Created installer for Master Suite.
This has now appeared on six or seven systems of the approximatly 200 that got the install. The applications ran normally with no problems for about two weeks bu now the problems are popping up for no appearent reason.
I have a Windows 7 system,I have a trial version of CS6 extended. It has expired and I don't wish to continue with it at this time. I have a purchased Photoshop CS6 that now will not function. I tried to reload the Application Manager because it says it is corrupt. When I click on the link provided by Adobe I get this warning from my security software. Adobe Cleaner Tool.exe containing HEUR:Trojan.Win32.KillFiles.What do I need to do to get rid of the trial version and to get my old CS6 to function again?Do I need to completely erase PS CS6?
Photoshop CC today opens Adobe Application Manager, says "Sign in Required", but with correct info gives error message. Also, CC desktop not working. I haven't had any problem in the previous two months. I also was just build two weeks ago, and had to update my billing information. I tried online chat, after 30 minutes of typing, I've been disconnected twice. The funny thing is, Photoshop CC does open, and it works fine. I'm on a Mac running the latest operating system and hardware.
I run a iMac os x version 10.7.5 This began suddenly yestetrday.When I click on my Photoshop icon, it does not bounce or anything. A window pops up that says: "The application Adobe Photoshop CS5 can't be opened. -1712"
This afternoon, from Photoshop CS6, I purchased and extension through Adobe extension drop down menu called EDGE FX. It will not install. As I attempt to do so, it does not list the Photoshop product (only Illustrator, Flash, Premiere, etc).
Here are some screen shots of the dialog boxes I copied. How do I manage to get this downloaded into Photoshop? Note in the last of the three screenshots, Photoshop doesn't appear as an option. I went into manager and a drop down menu doesn't give that option either. However, the description of the extension describes it as a tool to add interesting boarders to photos. Therefore, it must be a Photoshop extension.
I like the openness and ability to click my desktop behind the image I'm working on. I know how to turn it off, but how do I KEEP it off? Every time I close and reopen photoshop it's back on, and I saved my workspace to see if that would result in any changes but it didn't. Didn't ever run into this issue on CS6.
