Photoshop Elements :: Application Install Seems To Be Damaged
Nov 23, 2013
Photoshop Elements 12 for Mac
Late 2012 Mac mini, 2.6GHz i7, 16 HB RAM, Mac OS X 10.9 (Mavericks)
I purchased and downloaded Photoshop Elements 12 as an upgrade to Photoshop Elements 10. Download and installation appeared to be completely normal but when I launch the Photo Editor the following message appears:
Your application install seems to be damaged, Please reinstall the application.I have:
Reinstalled PE12 from the original downloadDeleted PE`10 and reinstalled PE12 from the original downloadRedownloaded PE12 and resinstalled it from the new downloadUninstalled PE12 and reinstalled it from the second downloadManually scrubbed every trace of PE12 and reinstalled it from a third download.I am still getting the warning message. From what I can tell from cursory testing the Photo Editor appears to be functioning correctly other than the damaged installation warning message.
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Jan 11, 2014
Purchased a elements 11 disk from a store.After it finishes installing it says application has failed to install Shared Technologies.The program then starts rolling back the entire install and no programme is install.
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May 10, 2012
This problem began for me after installing the PSCS6 beta. I started getting a popup saying "Adobe Application Manager is missing or damaged" and advising me to download and reinstall AAM. I did that, with no result. The responses from Adobe ("you must have a bad installer"). I was able to leave the beta as it was and use PSCS5.
Fast forward: PSCS6 is released and I purchase and try to install the upgrade, which won't install with the beta present. The Beta uninstaller won't run because of the AAM error. I laboriously search and delete all files related to the beta.PSCS6 release version installs, but when it starts I get a popup witht the same message about AAM. I have spent over 12 hours in chat with Adobe support with only negative results. Not only have they not fixed the problem -- they have managed to propagate it to my PSCS5 installation -- which they subsequently deleted.
As part of attempting to diagnose I have tried the PSCS6 unistaller, which fails with the same error; used the CS cleaner tool and reinstalled -- same problem; verified permissions and file ssytem on my system drive; tried removing CS6 and reinstalling from a new, clean admin account -- same AAM error.
I am at my wits' end with this. I have NO working verion of photoshop (big problem for a photographer/designer), NO confidence in Adobe support (most of the 12 hours was watching them try the same things we had done several times before), and how to fix this short of stripping my Mac back to the metal and reinstalling everything.
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Mar 15, 2013
I am getting “Error: 4 – Corel VideoStudio files have been damaged or modified. Please reinstall your original source.” with VS Pro X6 trial download. Install runs normally. But when I try to run the software, I get the above error immediately.
Things I have tried:
- Uninstalled from control panel, followed by cleanup tool (VSX4_Cleanup. Is there a more recent version for X5 or X6 ?)
- Deleted the Setup Files folder “Corel VideoStudio Pro X6 Setup Files”, and cleared TEMP files. Rebooted
- Downloaded installer again and repeated install. Rebooted. Tried to run. Same Error
- Confirmed “Protexis Licensing V2” service is running
- No prior version of the software was ever installed on this system
- Running Win 7 Pro x64 SP1. Thinkpad T420 with integrated graphics.
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Sep 3, 2012
I bought Adobe Photoshop Elements 9 but get the following alert: "Some of the application components are missing from the Application directory, Please reinstall the application." Can it be reinstalled? It is not available under "History" and none of the available installs appear to be for Mac OS X (Version 10.7.4). S
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Mar 19, 2014
I have PSE9 and a macbook pro 10.9. I lost the original DVD that came with my purchase of PSE. Some files must have gotten corrupted because I can't open the program without reintalling. It says, "Some of the application components are missing from the application directory. Please reinstall the application." I have the serial number and all and I registered the product. Is there somewhere I can download a new copy to install?
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Nov 5, 2012
at photoshop cs6 extended downloaded in july, i now get the following message: "some of the application components are missing from the application directory. please reinstall the application."
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May 26, 2013
I'm trying to install CS6 via the application manager. It downloads a file and then hangs at waiting to install. I've tried everything I can think of disabling virus scanner. I have CS5 installed could that be conflicting with the new software?
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Aug 30, 2013
I have followed all the directions for downloading but have not been able to complete the downloading.
Message was "Adobe Application Manager failed to install".
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Oct 1, 2013
I was advised to download photoshop via adobe application manager as I have an XP OS. I even downloaded the application manager but now it fails to install saying "remote server not properly placed.Try after a few minutes" Whenever I retry I get the same message. Even I am getting the same message in case of installing adobe flash player. The installer always says installation not complete.
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Jun 15, 2013
I used Adobe application manager to download a trial version of photoshop cs6, but I need to install it at another time. Adobe application manager instead installs photoshop immediately.
How Can I prevent Adobe application manager to install downloaded software automatically?
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Jun 7, 2012
I have already installed Service Pack 2 for VS x4 pro. I somehow missed Service Pack 1. Can I still install SP1 now, without uninstalling the whole application? I don't know whether it may be necessary to install them chronologically.
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Apr 28, 2013
I have Photoshop Elements 6.0. I was working on an image with 3 layers and I'd been saving very regularly, then my computer crashed. It didn't crash while I was saving but it must have still been saving when it happened because my file got damaged. Now when I open it, it comes up with a message saying 'This document contains Adobe Photoshop data which appears to be damaged. Continue and ignore the Photoshop data?' when I click ok it then says 'The embedded ICC profile cannot be used because the ICC profile descrition is invalid. Ignoring the profile'. When the image opens its completely flat and black. I've tries a few recovery programmes but that didn't seem to work. I found a temp file but I don't think it'ss a real temp file because it doesn't have an extension.
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Jun 11, 2013
caused by a flood in my location (Bavaria/Germany), I have many damaged photos, which where stored in cellar, which was flooded. The photos are dirty and wet, but they can be cleaned and dehumidified. Many photos have now areas with ruined colors and "fire blizzards" on it. can I prepare damaged photos with Photoshop elements (8, 9 or 11) in that way, that I get back a good picture?
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Jan 29, 2014
Download not working. Shows files damaged or I should covert original to pdf. Where is original? When I try even that does not work. Download is picking location. Not allowing me to pick location of download.
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Sep 17, 2013
The Elements 11 Organizer icon in my Applications folder has a circle with a slash through it and when I click on it I get the error 'You can't open the application "Adobe Elements 11 Organizer" because it is not supported on this type of Mac.' The packaging for the software clearly states it is compatible with OS X 10.8 Mountain Lion. I did an uninstall and reinstalled with no other programs running, but still have the same problem. I originally had this software installed on an older Mac Mini running OS X 10.6 Snow Leopard with no problems at all.
I am able to open Elements 11 Editor, however, when I try to open a raw file from my Panasonic Lumix LX7 I get the error 'Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.' Once again, I had no problem opening this file on my Mac Mini and the Lumix LX7 is a supported camera. I am able to open a NEF file from my Nikon D5100, and I am able to open a JPEG file from the Lumix.
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Nov 24, 2013
How do I re-install a corrupted Photoshop CC app when the Desk Top CC shows the app as "up to date"?
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Dec 28, 2013
I just downloaded photoshop elements. When I try and open the download it asks what application do I want to use to open. I don't know. I have a macbook air.
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Jan 12, 2014
I'm running Photoshop Elements 10 on Mavericks. On lauch I'm getting an error code 16 and the application doesn't open. I've tried to download and run the license repair from Adobe and it doesn't respond. I've gone in and performed a disk permissions repair, and nothing.
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Mar 31, 2013
when attempting to print images from elements 11 from the organisor to my cannon 4900 printer the print dialogue failes to create a preview image and then automatically closes the application. seems to happen when i try and print an image that i have printed previously.
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Nov 29, 2013
How do I update the Supplementary Editing Application in Elements 12 to Perfect Photo Suite 8 from Suite 7?
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Mar 11, 2013
When I click in the shortcut (now covered with a shield icon) the programme starts, fails to fully boot and dissapears. Subsequent efforts to start then do not even try to boot.
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Jan 18, 2014
When I try to open any photo using PE 11 as the default application, the photo doesn't open. I have to open the application first and then search for and import the photo into the application. Is this the way it is supposed to work?
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Oct 1, 2013
Why does my photoshop10 application stop working when I try to sign in?
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Feb 12, 2013
Suddenly AAM stopped working. Cannot open it. It strats and runs a whilw and then stops but nothing happens? I have PSE 11.
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Aug 26, 2013
Received the message " unable to connect to editor application". What do I do ?
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Dec 26, 2013
opening new software application Adobe Elements 12 on my new MAC.
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Mar 26, 2014
The photoshop elements starts opening then the message appear: 'The application has requested the runtime to terminate in on unusal way' and the photoshop elements shuts down
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Jan 19, 2014
PSE 11 won't fit screen can't access slider bar at the side of application.
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Nov 19, 2013
In PSE12, Organizer, when I zoom in to see a photo, and apply Smart Fix or Rotate left or right. when the program finishes, I see the save icon, then the screen zooms out to the page with the first file in the folder. Quite annoying when I'm trying to see the effects of the Smart Fix. I have to refind the photo and zoom in again. I'd like to stay where i was until i get a chance to look at the corrections. How do I stop that?
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Oct 14, 2012
I purchased Elements 4.0 a while back and ran it on my mac running Tiger. I got a new mac (running mountain lion) and want to install it, but there is an error message and it will not complete. Is there a patch for this or is my version just too old?
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