Photoshop :: CC Application Manager Out Of Sync
Aug 10, 2013
The CC Application Manager was inviting me to install apps that were happily residing and working on my system, which concerned me because I would not be informed about updates for those apps. I just got the answer from the CC forum. I had changed the language from English (North American) to English (International) in some instances, and that was enough for the AAM to think those apps were for a different user. The thread below has screen shots of where to change preferences in the AAM
[URL].........
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Apr 7, 2013
I have a full and functioning version of Photoshop 6 extended on my MacBook Pro with mountain lion 10.8.3. I installed a new hybrid hard drive a few days ago. I had backed up my computer to an external hard drive via Super Duper. I recopied to the new hard drive and everything seemed to be working properly. My problem is I have a new configurator panel from a third party that I am trying to install and the extension manager that comes with the downloaded file won't install it on a copy of Photoshop 6 that's on my operating hard drive. I can make changes to Photoshop 6 on the backup drive. Somehow it seems that signals a been crossed. There are some folders in the application support folder that I transferred from the backup drive to the laptop drive but that didn't work either. Do I need to uninstall and reinstall Photoshop 6?
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Nov 20, 2012
Some weeks ago a new shortcut was displayed in my desktop. I did not create it nor did I install any new software. The shortcut is Adobe Application Manager.
What is exactly Adobe Application Manager? Is it necessary? Where did it came from? In the list of installed programs there is no Adobe Application Manager, so I cannot uninstall it. When I start it, it starts to install something.
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May 26, 2013
I'm trying to install CS6 via the application manager. It downloads a file and then hangs at waiting to install. I've tried everything I can think of disabling virus scanner. I have CS5 installed could that be conflicting with the new software?
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Jun 18, 2013
i get the green progress bar.. then suddenly a error message "can not install application manager".of course no further explanation... tried a few times.we use CS6 with a volume license at work.
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Aug 25, 2013
In trying to download PS CC, Application Manager failed and would not update, after first claiming that another instance was running. I tried re-booting to no avail. (I am upgrading from CS6, running Windows 7).
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Nov 29, 2013
I just signed up for Creative Cloud and I can't download it. Adobe Application Manager crashes. When I re-run it, all I get is the option to update my copy of CS6. I want Creative Cloud and Lightroom.
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Jun 17, 2013
I have opened my Adobe Application Manager Twice, and it keeps on running I see a Blue Line going from left to the right,, Later the message came up that It had failed. I am trying to update the CC
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Aug 30, 2013
I have followed all the directions for downloading but have not been able to complete the downloading.
Message was "Adobe Application Manager failed to install".
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Feb 7, 2013
I am now getting multiple systems that will not open Photoshop CS 6. As soon as PS starts to open, Application Manager starts and prevents PS from opening. The two applications alternate for control with neither being able to open. This problem is also occurring with Illustrator CS 6 and now has started in Photoshop.
When the "fight" starts you have to do a forced shut down (power button for 10 seconds) in order to be able to login. Then Uninstalling the application, either by the Uninstaller of PS or by using the ELA uninstaller created when the Install package is created. Systems are Apple 10.8.2 with Adobe Application Manager Enterprise Created installer for Master Suite.
This has now appeared on six or seven systems of the approximatly 200 that got the install. The applications ran normally with no problems for about two weeks bu now the problems are popping up for no appearent reason.
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Feb 12, 2013
Suddenly AAM stopped working. Cannot open it. It strats and runs a whilw and then stops but nothing happens? I have PSE 11.
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Aug 15, 2013
I'm not up to speed in configuring title blocks with sheet set manager and I've come into this situation unexpectedly.
I had to come up with a set of P&P sheets in a hurry to assist a contractor in providing a rough estimate for a sewer run, so I generated the sheets using the preconfigured imperial sheet set template. Afterwards I've switched out the border and title block generated by the template with our standard blocks. Our block attributes are old school and do not use fields. Now I am trying to upgrade those old attributes by replacing them with fields that reference the Sheet Set attributes.
Here is the problem: when inserting the field for the sheet number I can either use the CurrentSheetNumber or the SheetSetPlaceholder attribute. If I use CurrentSheetNumber, the title block shows the correct sheet number for the current sheet (the sheet I am making the edits from). However all the other sheets show that same number. In other words the fields do not show the corresponding sheet numbers from SSM. If I use SheetSetPlaceholder none of the title blocks will update to show the sheet number.
I believe I should be using the placeholder field but I can't get it to synchronize it with the SSM. Is there a way to make this work?
Infrastructure Suite/C3D 2013, LDT 2004, Power Civil v8i SS1
WIN 7 64 PRO
HP Pavillion h8xt, i7 2600, 12 GB
RADEON 6450, 1 GB
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May 10, 2012
This problem began for me after installing the PSCS6 beta. I started getting a popup saying "Adobe Application Manager is missing or damaged" and advising me to download and reinstall AAM. I did that, with no result. The responses from Adobe ("you must have a bad installer"). I was able to leave the beta as it was and use PSCS5.
Fast forward: PSCS6 is released and I purchase and try to install the upgrade, which won't install with the beta present. The Beta uninstaller won't run because of the AAM error. I laboriously search and delete all files related to the beta.PSCS6 release version installs, but when it starts I get a popup witht the same message about AAM. I have spent over 12 hours in chat with Adobe support with only negative results. Not only have they not fixed the problem -- they have managed to propagate it to my PSCS5 installation -- which they subsequently deleted.
As part of attempting to diagnose I have tried the PSCS6 unistaller, which fails with the same error; used the CS cleaner tool and reinstalled -- same problem; verified permissions and file ssytem on my system drive; tried removing CS6 and reinstalling from a new, clean admin account -- same AAM error.
I am at my wits' end with this. I have NO working verion of photoshop (big problem for a photographer/designer), NO confidence in Adobe support (most of the 12 hours was watching them try the same things we had done several times before), and how to fix this short of stripping my Mac back to the metal and reinstalling everything.
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Jun 30, 2013
I have a Windows 7 system,I have a trial version of CS6 extended. It has expired and I don't wish to continue with it at this time. I have a purchased Photoshop CS6 that now will not function. I tried to reload the Application Manager because it says it is corrupt. When I click on the link provided by Adobe I get this warning from my security software. Adobe Cleaner Tool.exe containing HEUR:Trojan.Win32.KillFiles.What do I need to do to get rid of the trial version and to get my old CS6 to function again?Do I need to completely erase PS CS6?
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Oct 1, 2013
I was advised to download photoshop via adobe application manager as I have an XP OS. I even downloaded the application manager but now it fails to install saying "remote server not properly placed.Try after a few minutes" Whenever I retry I get the same message. Even I am getting the same message in case of installing adobe flash player. The installer always says installation not complete.
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Sep 16, 2013
Photoshop CC today opens Adobe Application Manager, says "Sign in Required", but with correct info gives error message. Also, CC desktop not working. I haven't had any problem in the previous two months. I also was just build two weeks ago, and had to update my billing information. I tried online chat, after 30 minutes of typing, I've been disconnected twice. The funny thing is, Photoshop CC does open, and it works fine. I'm on a Mac running the latest operating system and hardware.
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Nov 2, 2013
Adobe Bridge (CS6) Stopped Working & Application Manager Fails No Matter What I do.
I have uninsalled, ran the cleaner, installed, and Bridge will not open, Application manager will not run.
Win 7 x64 Pro
CS6
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Oct 2, 2012
The installation of Adobe Extension Manager CS6 failed - while 2 others update for Photoshop CS6 did install. I was installing Adobe Reader X. That's why I discovered the notification from the application manager about updates for CS6 - and I just confirmed that as well.
Apparently the Reader installation blocked only the update installation of Adobe Extension Manager CS6 - saying another installation process was running ... such stuff happens sometimes.
However, it seems Adobes Application Manager update module does not track its failed installations? It does not automatically advertise that update has not been installed and notifying me again to install it. At least not immediately.. So how do I rerun the Adobe Application Manager update module to check for updates manually?
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Jun 15, 2013
I used Adobe application manager to download a trial version of photoshop cs6, but I need to install it at another time. Adobe application manager instead installs photoshop immediately.
How Can I prevent Adobe application manager to install downloaded software automatically?
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May 16, 2013
Whenever I go to open up Adobe Photoshop (64bit or otherwise) it will load up for a second then crash the next. It doesn't give me error reason why only says it has stopped working and it can't detect a problem so it closes. I have tried to uninstall and reinstall the program but the Adobe Application Manager is also acting weird. When it is opened it freezes and soon crashes saying there is a "Download Error".
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Jun 29, 2013
I am using Lightroom 4.4 on a 2013 Macbook Air OS 10.8.4.
I cannot see the Switch enables auto sync on the Metadata sync button. Its currently visible on another machine a MacPro with Lightroom v4.3. I find this useful to be bale quickly enable and disable the syncing of metadata. Has this been dropped in v4.4 or have I missed a prefs setting somewhere?
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Jun 12, 2012
I am trying to adjust two D800 files simultaniously. Thus I select both images, toggle the Sync button to the Auto Sync state.
But, the adjustments done to the most selected image do not copy over to the other image, while this is the expected behaviour.
LR4.1 / Mac OS X Snow Leopard 1.6.8 / Macbook Pro i7 2,2 GHz
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Nov 24, 2013
How do I re-install a corrupted Photoshop CC app when the Desk Top CC shows the app as "up to date"?
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Sep 3, 2012
I bought Adobe Photoshop Elements 9 but get the following alert: "Some of the application components are missing from the Application directory, Please reinstall the application." Can it be reinstalled? It is not available under "History" and none of the available installs appear to be for Mac OS X (Version 10.7.4). S
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Mar 19, 2014
I have PSE9 and a macbook pro 10.9. I lost the original DVD that came with my purchase of PSE. Some files must have gotten corrupted because I can't open the program without reintalling. It says, "Some of the application components are missing from the application directory. Please reinstall the application." I have the serial number and all and I registered the product. Is there somewhere I can download a new copy to install?
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Nov 5, 2012
at photoshop cs6 extended downloaded in july, i now get the following message: "some of the application components are missing from the application directory. please reinstall the application."
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Feb 23, 2013
My pix are RAW. When I open them they go into camera raw. Open again and they go into regular ps/cs6. Do I have to get them into Bridge in order to sync them ? Don't know how to do this. How do I SYNC several pix that I want to color correct at the same time?
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Jul 11, 2013
My photoshop doesn not appear to be logged in for sync. In windows, I go Edit>Sync settings and the last sync option is greyed out and says. "Last sync: - "
Also when I go to the sync preferences>sync settings, the only thing showing up in Adobe ID box is "Sign in as:" and the next line says "Last sync:-" Everything else is empty in that box. Not sure if its related but when I use share on behance, it just stays on loading. I did check to make sure my adobe ID was linked with my behance account. I assume the issues are related to my Adobe ID not showing
The only place I can see my adobe ID working is in the help menu where I see "sign out: (my ID)What can I do to get Sync and "Share on Behance" working?
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Sep 3, 2013
Is it not possible to sync workspaces in PS CC? I see that its available in IS but not in PS.
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Sep 10, 2013
The new version seemed to overwrite at least some settings. that were sync'd.
Flick panning and animated zoom were turned on, when these were off previously. Starting a new sync did ask me to pull my settings over from creative cloud.
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Jul 8, 2013
When I try and sync my application settings, I always get an error message saying 'sync settings failed - can't connect to creative cloud'. However, I am signed in to the creative cloud application manager (sitting in my task bar, saying I am signed in) and there is nothing wrong with my internet connection. Why can't my photoshop sync my settings?
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