Lightroom :: 4.1 Crashes At Starting Import
Jun 17, 2012
I have a problem with Lightroom 4.1. When I start the import, lightroom crashes with an "Application Error" all the time. I tried to trash the preference file, but there was no change. I tried to make a clear catalog, but no change to my problem. At least, I deinstalled Lightroom completely and installed it again. But the same problem. The problem was not from the beginning. I could import several pictures. 20k pictures are imported.
Informations about my computer:
OS: Windows 7 - 64 bit with Service Pack 1
Processor: i5 & 2,67 GHz
RAM: 8,00 GB
Lightroom version: 4.1
And here is the Error-log from the Event-Viewer:
<Event xmlns="URL...">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
[code]....
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Dec 19, 2011
When choosing an Import-preset with "Make a Second Copy To" selected and the external drive is not connected (e.g. working on location, ejected ext. drive temporarily), LR starts the copy process to primary location first. Only after copying LR notices that second copy location is offline, displays a warning dialog and won't start preview rendering until warning dialog is dismissed. But user might have left his computer to grab a coffee since rendering eats up CPU power.
Result, Problem:
1. Processing time is lost if user comes back to computer after intentionally taking a break only to discover that computer will be slowed down under processing load again.
2. Files have to be backed up manually. If "eject card after import is selected", user even has to re-insert card again.
Solution A: When Import with backup to external drive is selected, check and warn immediately if drive is not connected.
a) Import button is greyed out with a little red ! or some sort of indicator. User is asked to connect drive or skip backup this time
or
b) Warning dialog is displayed immediately after clicking Import button. Options as in a) are given. Disadvantage: user might miss warning, if sound turned off and turns away from computer immediately after clicking.
Solution B: Allow drive re-connect and copying later
1. Copy to primary location
2. Copy to second location, skip if drive not connected
3. Render previews
4. Display message "The following files could not be copied..." with added new feature "Please connect drive, then selct "copy now" button.I am using Lightroom 3.6 on Mac OS 10.7.2
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System InfoMore details about my computer ComponentDetailsSubscoreBase scoreProcessorAMD Phenom(tm) II X4 965 Processor7.45.9 Determined by lowest subscoreMemory (RAM)16.0 GB7.5GraphicsNVIDIA GeForce GTX 4607.5Gaming graphics4095 MB Total available graphics memory7.5Primary hard disk1014GB Free (1397GB Total)5.9Windows 7 Ultimate System ManufacturerMSI ModelMS-7599 Total amount of system memory16.0 GB RAM System type64-bit operating system Number of processor cores4Storage Total size of hard disk(s)1695 GB Disk partition (C:)1014 GB Free (1397 GB Total) Media drive (D:)CD/DVD Disk partition (H:)298 GB Free (298 GB Total)Graphics Display adapter typeNVIDIA GeForce GTX 460 Total available graphics memory4095 MB Dedicated graphics memory1024 MB Dedicated system memory0 MB Shared system memory3071 MB Display adapter driver version8.17.12.9610 Primary monitor resolution1920x1080 DirectX versionDirectX 10Network Network AdapterRealtek PCIe GBE Family ControllerNotes
The gaming graphics score is based on the primary graphics adapter. If this system has linked or multiple graphics adapters, some software applications may see additional performance benefits. Caution: Based on the results of the WinSAT Disk assessment, your system drive may have slower response times under some workloads. Performance results will depend on the specific applications used and the amount of memory available. If your experience is satisfactory, no action is needed. Windows Logs from Event ViewerThe program lightroom.exe version 4.1.0.11 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 2884
Start Time: 01cd79b161d26069
Termination Time: 19
Application Path: C:Program FilesAdobeAdobe Photoshop Lightroom 4.1lightroom.exe
Report Id: 62465df1-e5a5-11e1-bcf3-6c626d52fbb4
[code]....
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Process: QuickTime Player 7 [1638]Path: /Applications/Utilities/QuickTime Player 7.app/Contents/MacOS/QuickTime Player 7Identifier: com.apple.quicktimeplayerVersion: 7.6.6 (7.6.6)Build Info: QuickTimePlayer-17090000~1Code Type: X86 (Native)Parent Process: launchd [307]
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[code]....
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