AutoDesk Smoke :: Doesn't Import / Crashes / Leaving No Reports - Just Hangs
Aug 16, 2013
Doing a project in 5760 x 1080 (3xHD). And smoke does not import, crashes, leaving no reports. Just hangs.Upon a new project, and import, but when pushing the edit button for resize, crashes again. Hangs, no report...
Is Smoke capable of doing 3xHD projects?
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Oct 21, 2011
I'm new to Smoke and have an issue. Im importing an xml from FCP and Smoke crashes in the library. I'm taking a class @ FXPHD and the first class is an easy xml import reading the source media.
As soon as I load the xml into the clip library Smoke crashes. I've already gone thru the system set up requirements and have a great machine built to Smoke requirements. I'm wondering if it is a network configuration of some sort? Not sure...
image attached at freeze point
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Jul 15, 2013
Trying to launch Smoke 2013 OSX Ext 1 but the app just stops and hangs at "Analyzing Frames 100%". I've tried rebooting, restarting all services, creating a new user, creating a new project, trying old projects, etc.
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Oct 3, 2012
There was a time, probably 2012 SP1, when smoke startup would take max. 30seconds.Now with 2012 SP2 after selecting a project smoke just hangs at the "Initializing shades" phase for almost 1min. making startups a major 2min.
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Feb 15, 2012
I am exporting a 2 hr movie as Apple Pro Res (LT). Last week this happened within 5 hrs but today the export is very slow. It renders about 20 frames and then stops, 20 more frames and then stop. This is very strange.
Smoke 2013 Ext1
17" Mac Book Pro
OS X 10.8.5
16 GB RAM
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Jan 31, 2013
I am running 4.3 for Mac as trial version. When I try to import, the status bar goes to 100% but does not finish. So import hangs.
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Mar 27, 2013
Although rendering seems to work when I try to import media with cache media selected and link to source media unselected the jobs queue just shows the status 'waiting' on the imported clips.
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Dec 17, 2011
As soon as i try to open the default canon folder containing 5d footage, software crashes (spinning wheel, then app exited abnormally message).
I try re-starting wiretap gateway, wiretap server, and stone+wire thru Service Monitor then restarting smoke but that sometimes solves the issue and sometimes it doesnt. And sometimes i see checkerboards.
I tried solving the problem by running smoke with airport on or off but with similar results.I did some search here and gathered that it could be due to a number of reasons (IP address, local host etc) but I dont quite fully understand everything.
I don't have my mac pro networked via any Ethernet cable or anything and don't want to have to keep airport on unless i need to be online.
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Jan 21, 2012
I can tell you cannot Gateway Import from a drive that is Read-Only. The clip seems to work, it just says pending render, of course when you import a large number of files it always says pending render. Unfortunately it never actually finishes pending render, and will list as failed in Backburner.
So you can for instance think you have relinked an entire timeline and start doing a fair amount of work on it, but you will then be unable to send this large timeline to your flame like you think.
There is no god damned reason it should allow you to gateway import something that you cannot actually gateway import. All it would need to do is check if the drive is read only before it does it and give you an error message IN THE APPLICATION. Rather than everything looking fine, but then making you go tease the meaning out of this from backburner:
smk001 1896942624 swBIOSubJobServer.C:298 01/21/12:18:14:05.450 1896942624 swBIOAdapter.C:403 01/21/12:18:14:06.504 Cannot process tasks 0... in /var/tmp/WireJob/SubJob0.
Read-only file system on processing S+W server..The fact that the color correct house had randomly given me an NTFS drive this time didn't occur to me for quite awhile, since the last two were both macOS.
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Feb 28, 2014
I'm trying to export quick times from smoke 2013 but it's failing the whole time. The engineer installed sp2 but I realized that the system has still installed the sp1, has it something to do?, I have to uninstall sp1 and then install sp2?, I mean, have I to install the smoke again? In the company where I'm working with there are two smoke systems and I'm opening the backburner monitor and appears the two systems, is it good?, The error that that the system has is:
SMOKE-01.local [error] 2891913768 transcoderMediaProvider.C:312 02/25/14:18:36:16.886 Cannot get type of clip IFFFS-158:/stonefs/TC_-_BOXING/workspace/Media Library/_Export_140225_161339_1/H_16777343_S_1393362820_U_578586/hires: Library _Export_140225_16
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Sep 10, 2013
I have a problem everytime i apply the axis effect on a clip in the timeline. What happens is that smoke starts loading the effect, but hangs there, and after a while a message comes up saying that due to a software error smoke must close. But the only way to close it, is only if i do force quit process through terminal. Everything else works really well though, besides this specific issue with axis effect. This by the way didn't happen with Smoke 2013 SP2, maybe a hardware compatibility issue?
here is the smoke log file from console:
Sep 09 20:33:33 : No shader unit for shader (null).
Sep 09 20:33:33 : Assertion failed: (_curUnit), function shaderUnit* shaderUnits::getCurrentUnit() const, file develop/src/libcoreGraphics/shaderMgr.C, line 378.
Sep 09 20:33:33 : Application: smoke 2013.2.53 x86_64
Sep 09 20:33:33 : Pid: 3023
Sep 09 20:33:34 : Uninitialising thread manager.
The footage that i'm using is SD PAL, in DV format (.mov) files, captured through firewire through Premiere CS6. Is it a problem of the footage? GPU? or am i missing something?
My computer specs are (i'm on a hackintosh for now...):
Smoke 2013 ext1 (Eduactional version)
Snow Leopard 10.6.8
Intel Quad Core Q9300
GPU NVIDIA 9800GT 1GB
4GB RAM
System is installed on a 500GB SATA drive , and media storage folder of smoke is placed on a 150GB Raptor disk.
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Jul 22, 2013
Whenever I try to enter source record mode the programs crashes and quits. I've tried with keyboard shortcut, using the option dropdown and the same thing happens. This did not happen with previous version.
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Nov 26, 2012
The overlay of free guide and working area in the viewer don't work. I can't see any of these overlay indicator in the viewer. Is this a bug or do i miss something ?
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Jan 31, 2013
it seems to be a bit messy. I set it to F10 like in 2012 and the small popup box with the color picker doesnt seem to pop up proper. Something blinks on the top right corner and disappears. Same goes for colorbar. Any workaround or fix for this one?
Currently dancing between Flame Premium 2013x2sp3/2013Sp4 nd Smoke on mac 2013Ext1
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Nov 21, 2012
This is a real problem with either storing media locally or generating proxies as smoke is bogged down creating all this unwanted media...
It seems to work (though not 0 correct) when you bring in an xml and smoke finds the media straight off the bat...but for any clips that don't link and you have to set a search location the specified handles get ignored and the whole clip is brought in...
This means that if you just want to unlink a sequence, consolidate and re-link to R3D media for example, all handles on all clips are ignored...
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Jan 15, 2013
Why doesn't Selecting clips in the "Timing" view in CFX reveal which clip it is the Schematic? I realize there is a very small corresponding number, but a nice yellow surround would be nice.
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Jul 10, 2012
I really like Smoke, I've tried pre-release and I've noticed there is no realtime playback. I have pretty fast machine, MBP, 17, 1920x1200, SSD, 16Gb Ram, 2.3 Ghz (early 2011), AMD 1GB, but still it seems too slow for Smoke?
optimize it for laptops, because 50% of users siting on laptops.
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Aug 5, 2012
I have successfully finished 2 projects in Pre2, but today, Smoke started to crash when I forced it to save.
Stone&Wire is red, and won’t restart.
After typing
cat /usr/discreet/sw/log/sw_dbd.log
into terminal I got this:
unknownd830624e3a74:~ Tomi$ cat /usr/discreet/sw/log/sw_dbd.log
# Discreet sw_dbd log file - 1.0
# Started - (CET) Mon Aug 6 01:18:10 2012
# Hostname - unknownd830624e3a74
5246976 CoThreadPthread.C:200 08/06/12:01:18:10.310 Registered thread ‘Logger’
[Code] .....
I have rebooted several times, but no luck. I’m not a programmer, but as far as I understand, the problem is on a framestore. Funny thing is, the last saved version is still available in Smoke, everything is in place, and it plays normally, just when it comes to saving or exporting, it crashes, or refuses to export.
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Oct 21, 2012
Is it having problems debayering .r3d files at full quality? It works fine with all other quality settings but with full I just get digital noise.
The .r3d files are 5K from an Epic.
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Nov 14, 2011
I have RED footage which I exported as EXR. When I import them back in, they look exactly like the RED footage. But when I import the EXR in Fusion, export it back out, and then import that EXR into Smoke, it looks brighter, although I didn't change anything in Fusion. (when I compare the EXR from Smoke and the EXR from fusion in my finder on my desktop, they look exactly the same). So what is Smoke doing with the "foreign" exr on import?I was also playing with the LUT settings. I get a result which is close, but I need to be exact.
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Jul 7, 2013
I am having issues for a long time regarding importing XML into smoke 2013. Will try and explain you in breif.
First When we try an import XML into smoke it just doesnt do anything, in the message history box it comes up saying FOUND 0 SOURCES.
Nothing gets imported at all. No footage is imported, nothing is shown in timeline as well.
Second For a different project when the XML does get imported, the videos get imported but then again nothing is coming up in the timeline and in the message history box we get the following error.
XML Validation Failed.
Cannot process unliked media.
we have checked all the import options to make this work, including max up level and the rest but nothing is working.
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Jun 15, 2012
THe auto key button doesn't seem to work in a gmask node in CFX. keyframe added even if autokey is off. bug?
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Feb 28, 2012
I'm not sure if the smoke on mac software handles exr with rgb and z pass, but using wiretap to import exr, I get this error. The file was 16bit FP with and without zipline compression
How to import exr with multiple passes to smoke on mac?
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Oct 19, 2012
I tried to import a FBX camera from Mocha v3 and noticed that there is no FBX selection under the Object Tab in Action. Is that coming on the next Pre-Release?
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Nov 26, 2012
i can import the .psd using mediahub or desktop import or in action bin, i can use 'import' node. But i want to spot importing psd file directly from cfx schematic using 'read file' node in I/O tab. I will get one single file . I believe this node is containing multiple information (channels/layers). How can i extract the layers from that node ? how can i make this node usable since i can't make any connection to other node. Like in Nuke , there's a node named 'shuffle' which can extract or pull out a selected channel/layers from a single node. How to do this in cfx schematic ?
Talking about 'shuffle' node in Nuke. Is there any node similar to that? so the node not only can pull/extract channels but also can 'shuffle' or re-pipe the channel . For example pipe chan Red to chan Green, or Alpha to Red etc. What is the best way to do this ? do i have to use CC module ? any similar node in cfx schematic level?
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Feb 1, 2013
we normally used 1280 resolution clips with 25 fps..
i do settings with 1280 resolution but, when we import the raw footages in media hub its normally import on 50 fps... its really difficult to always check the fps ...we want always to import the files in 25 fps.
is it possible...?
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Jun 26, 2013
I'm trying to import an AAF from Avid MC6 into 2013 ext1. I get the message
"Smoke cannot import the AAF file because it is either incompatible or unreadable:
AAF: Error. Missing XML or AAF file.
I went back to 2012 SE2 Sp3 and the same AAF loads perfectly fine (albeit with inaccurate speed ramps). Am I missing something here, or is it broken?
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Jun 21, 2012
I've been unable to import ProRes 422 files son I have to work with the H264 native files, which suck. But now I tried to import a couple of PSDs and a TIFF and they don't appear in the media hub nor can I drag-and-drop'em to the media library.
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Aug 4, 2012
I'm trying to import 4K-5K R3D files from an Epic into my 1920x1080 project. Oddly enough, Smac thinks the clips are 1280x675 resolution. Why and how can I get them in at 1080HD or even larger?
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Aug 25, 2011
I've been trying to import a XML from FCP (xml version 2), bun everytime I only get a timeline with unlinked media...
I placed the XML one directory above my media. But when I drag the XML into my library (having Store Local Copy turned on), I only get the "empty" timeline...
When I try to relink my media from the gateway, it's not relinking anything (it says, no video and audio found). Is there no way to import an XML without having to import the original media into my library? Also, no matter what kind of clip I'm importing, it always soft imports my clips, although store local copy is turned on...
Attached is a picture with the settings for my xml import (and on top the unlinked xml, which says SOFT, although, as you can see on the bottom of the screen store local copy is enabled).
Smoke 2012 SAP2 SP4
and
Smoke 2013 SP2 (Smoke Classic Keyboard Shortcuts)
Mac Pro 4,1
OS X 10.6.7
12 GB RAM
NVIDIA Quadro 4000
14 TB RAID (Areca)
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Apr 13, 2011
I´ve a problem when import all types of audio file, the application crash...but is curios that if I export the file that crash the application (in Lost and found) to the desktop and try import this audio there aren´t problem..import ok...and if this audio is edited with a image and import with import media tool (audio and video) import ok.
Another question about import / export...when a tried export a quick time in the column of status of background tasks appear the message that my "host" does not seem to exist, and not process the quicktime move.
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