Lightroom :: 4.1 Crashes When Import Button Is Clicked
Aug 13, 2012
Lightroom quit responding to the import command. I don't understand this as one day it was working fine, and the next, it has ceased altogether.
System InfoMore details about my computer ComponentDetailsSubscoreBase scoreProcessorAMD Phenom(tm) II X4 965 Processor7.45.9 Determined by lowest subscoreMemory (RAM)16.0 GB7.5GraphicsNVIDIA GeForce GTX 4607.5Gaming graphics4095 MB Total available graphics memory7.5Primary hard disk1014GB Free (1397GB Total)5.9Windows 7 Ultimate System ManufacturerMSI ModelMS-7599 Total amount of system memory16.0 GB RAM System type64-bit operating system Number of processor cores4Storage Total size of hard disk(s)1695 GB Disk partition (C:)1014 GB Free (1397 GB Total) Media drive (D:)CD/DVD Disk partition (H:)298 GB Free (298 GB Total)Graphics Display adapter typeNVIDIA GeForce GTX 460 Total available graphics memory4095 MB Dedicated graphics memory1024 MB Dedicated system memory0 MB Shared system memory3071 MB Display adapter driver version8.17.12.9610 Primary monitor resolution1920x1080 DirectX versionDirectX 10Network Network AdapterRealtek PCIe GBE Family ControllerNotes
The gaming graphics score is based on the primary graphics adapter. If this system has linked or multiple graphics adapters, some software applications may see additional performance benefits. Caution: Based on the results of the WinSAT Disk assessment, your system drive may have slower response times under some workloads. Performance results will depend on the specific applications used and the amount of memory available. If your experience is satisfactory, no action is needed. Windows Logs from Event ViewerThe program lightroom.exe version 4.1.0.11 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 2884
Start Time: 01cd79b161d26069
Termination Time: 19
Application Path: C:Program FilesAdobeAdobe Photoshop Lightroom 4.1lightroom.exe
Report Id: 62465df1-e5a5-11e1-bcf3-6c626d52fbb4
[code]....
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Oct 7, 2013
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Sep 22, 2012
since today the import button of my lightroom 3.6 is inactive. don't know what happened. i installed a plugin but even after installing it, the button's still inactive.
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Jun 23, 2012
i have pictures on my desktop that i am trying to import into LR. On the import page, I have chosen source, destination and copy. However the import button at the bottom right is greyed out.
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Dec 30, 2012
I can not import any photos using the impport button. I had the same problem with Lightroom 3.2 so I triued 4.3. Using Windows 8 intel i7 3.4 Ghz 12Gb Ram 256 Gb Samsung 830 Series SSD for catalog and installation of Lightroom. Pictures on another internal Hitachi HD
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Oct 26, 2013
When I open Lightroom 5 and click the import button I notice that the thumbnails that appear are not of the same size.
Why?
1) The phots are all 6x6 square
2) The photos are all TIFF format
3) The photos are of similar size approximately 136 MB each
See capture of my screen as opened in lightroom 5.
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Mar 12, 2012
I use window 7 64 bit so Lightroom installer install the 64 bit version for me. Everytime I click on the import button lightroom 4 would crash. I have try to create another catalogue, same problem.
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Dec 7, 2012
I recently moved Lightroom 4.2 to my new Windows 8 PC. All modules work fine except when trying to import from either my card reader or my PC, then the program grinds to a halt and often crashes. Program worked fine on my previous Windows Vista system. The only things I moved from Vista PC were photos, Lighroom catalog file and Lightroom preferences file. Adobe support suggest trying to run Lightroom from different user on my PC, which I tried but no difference. If it makes any difference, LR is loaded on my SSD C: drive and photos, catalog, etc. on my D: drive.
Dell XPS 8500
Intel i7-3770@3.4GHz
16.0 GB Ram
Windows 8 64-bit
256GB SSD SRT (C: drive with programs) and 2TB SATA Hard Drive (D: drive with data)
Lightroom 4.2
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May 14, 2012
First I lost some folders and edits; now the import button hangs up and I am unable to move forward. HP Pavillion quad core and lightroom 4
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Jan 16, 2013
i select a folder of files to import but i cant import t hem, the button isnt active.
it says i already have these photos imported. if so how do i edit or see them.
i uninstalled and re-installed the software and it seeme dto start from scratch, in that when i import the folder the photos appear in the develop area to choose from.
however next time i open the application i cant see them and import doesnt work unless i uninstall again.
whats the trick with using this software?
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Jun 17, 2012
I have a problem with Lightroom 4.1. When I start the import, lightroom crashes with an "Application Error" all the time. I tried to trash the preference file, but there was no change. I tried to make a clear catalog, but no change to my problem. At least, I deinstalled Lightroom completely and installed it again. But the same problem. The problem was not from the beginning. I could import several pictures. 20k pictures are imported.
Informations about my computer:
OS: Windows 7 - 64 bit with Service Pack 1
Processor: i5 & 2,67 GHz
RAM: 8,00 GB
Lightroom version: 4.1
And here is the Error-log from the Event-Viewer:
<Event xmlns="URL...">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
[code]....
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May 31, 2013
When I try importing pictures or movies, whther directly fron a card or from a directory, Lighroom crashes.
I use Windows 7 64
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Apr 23, 2012
I'm following the steps in the following link from Adobe:
[URL]
The final step, after selecting the folder I want to add, is to select Import. Except, the Import button remains grayed out. I'm not sure what to do in order to select Import and add the folder I already have.
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May 25, 2012
I'm using LR 2.6 on a Mac running 10.7.4 (Lion).
The program keeps crashing/closing ( not freezing in screen) when I try to change the destination folder when importing.
i've not encountered tis problem before. It's just appeared since my upgrade to Lion.
It occurs regardless of the camera being used (or import from external HD). If I import to the currently selected folder everything works fine. And all editing functionality seems normal when working with images currenly in my LR library.
The crash occurs when selecting the destination folder and hitting "choose". That is to say it's before hitting the final "import button", and is definitely triggered by choosing the alternate folder.
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Dec 15, 2013
I was running LR 5.2 and when this happened I upgraded to 5.3, same result. When I go to import from my hard drive, it allows me to select the drive and open the top level folders on the drive. When I go to open the lower level folders where my images are stored, the program stops working. The whole screen grays over and eventually says that the program has stopped working...
I have rebooted the computer, same result.
Win 7 64 bit, i5, 16 gig RAM
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Mar 23, 2014
Every time I try to import photos, lightroom freezes, then crashes.
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Apr 17, 2012
I have images that I export as a catalog from my notebook and external drive to my desktop . Did this all the time before the release candidate 4.1 without a hint of problems. With 4.1, it crashes 90% of the time....average export/import of a catalog I am running is about 3000 images. What is particularly wierd is that it crashes on multiples of 500. Normally first crash is at 500, the next at 1000 or 1500 and so forth.
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Dec 29, 2012
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Nov 11, 2011
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Drawx5 crashes just after the dialog box for text options, then I click OK for font substitutions and it 'stops working'. All the same procedure works OK if I remove the hatches before making the pdf.
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image attached at freeze point
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Process: QuickTime Player 7 [1638]Path: /Applications/Utilities/QuickTime Player 7.app/Contents/MacOS/QuickTime Player 7Identifier: com.apple.quicktimeplayerVersion: 7.6.6 (7.6.6)Build Info: QuickTimePlayer-17090000~1Code Type: X86 (Native)Parent Process: launchd [307]
User ID: 501
Date/Time: 2013-08-09 12:33:11.002 -0300OS Version: Mac OS X 10.8.4 (12E55)Report Version: 10
[code]....
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