Lightroom :: 4.1 Crashes When Import Button Is Clicked
Aug 13, 2012
Lightroom quit responding to the import command. I don't understand this as one day it was working fine, and the next, it has ceased altogether.
System InfoMore details about my computer ComponentDetailsSubscoreBase scoreProcessorAMD Phenom(tm) II X4 965 Processor7.45.9 Determined by lowest subscoreMemory (RAM)16.0 GB7.5GraphicsNVIDIA GeForce GTX 4607.5Gaming graphics4095 MB Total available graphics memory7.5Primary hard disk1014GB Free (1397GB Total)5.9Windows 7 Ultimate System ManufacturerMSI ModelMS-7599 Total amount of system memory16.0 GB RAM System type64-bit operating system Number of processor cores4Storage Total size of hard disk(s)1695 GB Disk partition (C:)1014 GB Free (1397 GB Total) Media drive (D:)CD/DVD Disk partition (H:)298 GB Free (298 GB Total)Graphics Display adapter typeNVIDIA GeForce GTX 460 Total available graphics memory4095 MB Dedicated graphics memory1024 MB Dedicated system memory0 MB Shared system memory3071 MB Display adapter driver version8.17.12.9610 Primary monitor resolution1920x1080 DirectX versionDirectX 10Network Network AdapterRealtek PCIe GBE Family ControllerNotes
The gaming graphics score is based on the primary graphics adapter. If this system has linked or multiple graphics adapters, some software applications may see additional performance benefits. Caution: Based on the results of the WinSAT Disk assessment, your system drive may have slower response times under some workloads. Performance results will depend on the specific applications used and the amount of memory available. If your experience is satisfactory, no action is needed. Windows Logs from Event ViewerThe program lightroom.exe version 4.1.0.11 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
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i select a folder of files to import but i cant import t hem, the button isnt active.
it says i already have these photos imported. if so how do i edit or see them.
i uninstalled and re-installed the software and it seeme dto start from scratch, in that when i import the folder the photos appear in the develop area to choose from.
however next time i open the application i cant see them and import doesnt work unless i uninstall again.
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Informations about my computer: OS: Windows 7 - 64 bit with Service Pack 1 Processor: i5 & 2,67 GHz RAM: 8,00 GB Lightroom version: 4.1
I'm following the steps in the following link from Adobe:
[URL]
The final step, after selecting the folder I want to add, is to select Import. Except, the Import button remains grayed out. I'm not sure what to do in order to select Import and add the folder I already have.
The program keeps crashing/closing ( not freezing in screen) when I try to change the destination folder when importing.
i've not encountered tis problem before. It's just appeared since my upgrade to Lion.
It occurs regardless of the camera being used (or import from external HD). If I import to the currently selected folder everything works fine. And all editing functionality seems normal when working with images currenly in my LR library.
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