Illustrator :: Why Does CC Crash As Soon As It Opens
Oct 1, 2013why does my illustrator CC crash as soon as it opens ? I am using widows 7 (64) servies pack one , i have 6 gig of ram.
View 1 Replieswhy does my illustrator CC crash as soon as it opens ? I am using widows 7 (64) servies pack one , i have 6 gig of ram.
View 1 RepliesI have a problem where softimage 2011 crashes right after I double click the icon. I have tried reinstalling it and that has not fixed it. It only flashes a windows console for about .5 seconds and then does nothing afterwards.
View 1 Replies View RelatedFatal error occurred when invoking 'Send Feedback'.
However, the appropriate website does open after AutoCAD crash.
I've recently encountered an error using Max 2010 Design where, a file that I've been working on or have worked on in the past suddenly ceases to open while using Max 64 bit. The file will continue to be openable in Max 32bit, but opening it in 64bit causes instant crashing. I've tried installing the service pack, installing new video card drivers - neither of which fixed the problem.
I really don't know where to look for answers at this point, and do not have free reign of my work machine to request a reinstall / reimaging of my hard drive. I need a solution that I can bring to the IT department that fixes the issue as simply and quickly as possible.
I've had a few PDFs come in that can only open in the 64 bit version of AI. The problem is that we have a script that runs and interacts with AI, that only works with the 32 bit version. what could cause the .pdf to only work in AI 64-bit? If you need the .pdf itself, I'll have to get permission from the artist/customer before I can upload it.
View 2 Replies View RelatedIn Lightroom 4.2 when open and I want to edit in PSE 10, I go to Photo, edit in PSE 10, and PSE 10 opens, but there is no image. I want to edit in PSE 10 and can't. Using LR 4.2, and attempting to edit in PSE 10, PSE 10 opens but no image opens to edit
View 1 Replies View RelatedLast week I finished my artwork and saved as usual as an .ai file. I checked it again a few days ago, made a few amendments, and it was fine. Today I tried to open it but a box I have never seen before seems to think my document is a pdf and I get the option to open either 'image' or 'pages'. I open pages and the artwork does not look such great resolution as it did previously.
I tried to open it in Photoshop not AI.
I am trying to open an emf file in Illustrator, but it just appears as a blank page. I tried some emf files that I created a few years ago, and they open fine. But the new ones that I made are not appearing.
View 3 Replies View RelatedWhen I tried to open a big project I been working for many days, I get this error message:
I Need to urgently fix this issue, since I cannot see most of my layers on the file after it opens.
I am using Adobe Illustrator CS6, on a macbook Pro device.
Every time I open illustrator and click on the pen icon, open a document, etc etc it crashes. I am using a Mac computer OS X version 10.9. I only have downloaded fonts from dafont.com on this computer. Nothing else has been installed or downloaded. I have tried opening the program while holding CMD/OPT/SHIFT,uninstalling illustrator and redownloading but it still does not work. Below is the error message I get:
Process: Adobe Illustrator [34729]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
[Code]....
I just installed cs6, and when I open files in Illustrator, it opens all of the layers which contain sublayers. It does this even if all the top-level layers were closed during the previous save. The files I work with have a large layer-structure, so re-closing the top-level layers every time I open a file wastes a lot of my time. Can I close all layers at once, or better yet, can I stop Illustrator from opening all of the layers automatically when I load a file?
If not, then WHY on earth not? I can't be the only one who opens and closes large files with lots of layers and sub-layers...
Edit: I also am noticing this problem is even worse in cs6, because openning and closing individual layers plays a little animation of rotating the triangular arrow before the layer which, cute as it may be, just makes the task of individually closing up all my layers that much more tedious. Can I turn off that little animation of the triangular arrow when opening and closing layers?
It is only happening with 2 files, created in CS4. When I go to open either of these documents, I get 3 previews opening at once. I restarted Illustrator, I also tried saving one of the documents as a CS3 document and the problem happens every time. All of magnifications are different, one is at 99.37% and the 2 other open files are also at random magnifications. Is there a way to stop this from happening?
View 7 Replies View RelatedAnytime I double-click on an Illustrator file to open it, the Illustrator CS6 window opens up too small to view the file. It comes up with an error message that says "Can't open the illustration. There is not enough room for the window; increase document area and try again."
If I then click on the box to expand the Illustrator window to full-size, then I can open the file. It's just frustrating that everytime I try to open an AI file by double-clicking on it, I get this error message.
I worked on a design saving it about every 10 minites and also saving a copy every hour. Later, when I try to open any of the copies of this file, Illustrator gives me this error:
the file opens but most of the objects are gone. I managed to open the file with Adobe Accrobat and saved it as eps then open it in Illustrator but the paths are mess and all effects converted to embeded images.I also placed the file but if I try to edit the link it gives me the same error and when I embedded the link it was a little bit better but similar mess like the eps saved from Acrobat..I'm using Illustrator CS5 Design file Windows 7.
Why is this bug still in this program? This is my palette as saved...Same palette after relaunching.......and it goes on like this for another 10 inches or so. Every layer and group was minimized prior to saving.
View 8 Replies View RelatedWe use adobe indesign server 8.0 to process indesgin documents and to automatically generate documents like jpg, xml etc. We make a call to the indesign server from adobe CQ workflow. Now the question is, do we have a something similar to process adobe illustrator documents. Our use case is to open Ai files and generate SVG and thumb. We use the indesign server to generate thumbs by dropping the AI file into the indesign document but that doesnt work while generating a SVG because we loose lot of layers by dropping the AI into indesign.
We have a script that opens the file in AI and exports it to SVG but We have to process hundreds of file so it is very time consuming.
I have a feeling this may come under the heading of 'dumb queries'. Nonetheless: Illustrator CS6 (Mac OS X 10.6) has just started opening documents with the working window hard left of the screen, rather than immediately tot he right of the toolbar. I hope the attached graphic makes this clear:
This happens when opening documents by double-clicking in the Finder and by using File > Open in Illustrator itself.I've tried resetting preferences; and moving the window to the correct position, creating a new workspace and restarting Illustrator. Sadly neither action works.
I'm running Adobe Illustrator CS4 on my Mac Pro running OSX 10.7 Lion and for some reason I am no longer able to open any new or existing files. Illustrator boots up just fine but 'File>New' gives me nothing. 'File>Open' gives me my usual search box but once a file is selected, again, I get nothing. Dragging a file into Illustrator gives me this response',
Before promptly quitting.
I have tried deleting all the files from my Illustrator Preferences folder but doesn't seemed to have worked.
I wanted everyone to find it. In the older Windows programs, you can choose which program opens in editing, but in Windows 7 that feature is disabled. If you download the following program, click File Type Settings > Context Menu > then, for example "PNG" extension-- you can choose which program OPENS a PNG, which program EDITS a PNG, etc. That way you can view a photo in Windows Photo Viewer, but edit in Photoshop. [URL]
View 2 Replies View RelatedWhen I click "Edit Original" with a jpeg selected in the links panel it opens Microsoft Paint! In Windows (7) the file association is Windows Picture Viewer (NOT Paint!) and in Bridge it is associated with Photoshop CC. In InDesign we have the option of choosing which program to edit linked files with. In Illustrator we are stuck with the astounding Paint! Why?? 17 versions and this still bugs me!
View 2 Replies View RelatedUpgraded to OS 10.9. When attempting to print old and / or new created Illustrator C3 files, system crashes. I do not have the funds to upgrade my Cloud software.
View 2 Replies View RelatedI have Illustrator CS4 on both Vista x64 and Windows 7 x64 platforms. Whenever I attempt to save work via save, save as, or save for web and devices, the program stalls and crashes. I have reinstalled the program and even OS to try and fix this. It works the first few times I use it then starts to save crash.
View 21 Replies View RelatedIllustrator CS5 15.0.1 keeps crashing on "Quit". It runs fine when using the program and saving my files but when I go to "quit" it, it crashes.CS5 is all up-to-date with the latest updates and the same goes for the MacPro Quad 2.66 Nehalem with 8gigs RAM (Mac OS X 10.6.4).
View 5 Replies View RelatedWe have heard from few users that there is a crash on launch after the latest Illustrator update 17.0.1 on WINDOWS. We need to debug this issue and to isolate this. Any user who is encountering this on windows can join the connect session: [URL]
View 2 Replies View RelatedI run Illustrator CS6 on windows 7. Every time I try to start a new file or try to open a existing file the program crashes.
View 4 Replies View RelatedI'm learning from the official books for Adobe Illustrator CS5 and I found that the 3D view CS6 I always crash. CS5 works without problems. See the video here: [URL]
File is here:[URL]
Can you confirm that the error is not only me, but that's really wrong version CS6? Specifically, I use 64-bit version.
When Saving for Web and Devices in Illustrator CS5 (15.0.2), the application now freezes and has to be force quit.
HOWEVER if I delete the Users/~/Library/Preferences/Adobe Illustrator CS5 Settings/en_GB folder all works well until I quit the application, then the freeze will happen again. I created a new user and all was fine for that user so I transferred everything across... a laborious task.
what has triggered this AGAIN?...
Running:
Mac OS X 10.6.6
Mac Pro tower.
Note:
have uninstalled, reinstalled, updated 15.0.1 - 15.0.2
have deleted all font caches
have deleted everything... that could be related...
HOWEVER have narrowed it down to the 'Adobe Illustrator Prefs' file in the Users/~/Library/Preferences/Adobe Illustrator CS5 Settings/en_GB folder too note this is not the folder permissions issue, am aware of that and have thoroughly checked all permissions, ran disk utility and disk warrior.
I have the Creative Suite 5.5. Illustrator starts, but trying to open (.ai or .pdf) or save a file causes it to crash.
I have deleted the preferences folder.
used uninstaller to uninstall complete Creative Suite package. Used Adobe Creative Suite Cleaner Tool.app afterwards. Reinstalled. Still it crashes.
Photoshop, InDesign, Acrobat Pro all seem fine.
Process: Adobe Illustrator [17332]
Path: /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 39 (15.1.0)
Code Type: X86 (Native)
Parent Process: launchd [122]
Date/Time: 2012-06-14 16:05:18.973 -0600
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
[code]....
I just spent two days automating a large project with Illustrator CS6 actions. I suppose I should have expected Illustrator to crash at some point during this process but I didn't and, of course, it did. Upon starting Illustrator back up after the crash, I found that all dozen or so of my complex actions were gone.
I did a bit of googling and it seems that AI doesn't save these to disk anywhere; rather it just keeps them in memory until they're explicitly saved. That is, creating an action doesn't seem to actually store it anywhere.
Is there a way to prevent Ai CS5 from re-opening documents after a crash?
I think a specific document is causing Ai to crash, so after Ai crashes, it tries to re-open the file when I restart Ai, then it crashes again - ad infinitum!
Photoshop CS6 and Illustrator CS6 crash unexpectedly when trying to open a file. I'm on OSX 10.6.8. I installed the software through Creative Cloud. I tried deleting preferences and it still doesn't work. Here is the error details.
Process: Adobe Photoshop CS6 [254]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier: com.adobe.Photoshop
Version: 13.0.0 (20120315.r.428)
Code Type: X86-64 (Native)
Parent Process: launchd [96]
[code]....