I have Illustrator CS4 on both Vista x64 and Windows 7 x64 platforms. Whenever I attempt to save work via save, save as, or save for web and devices, the program stalls and crashes. I have reinstalled the program and even OS to try and fix this. It works the first few times I use it then starts to save crash.
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When Saving for Web and Devices in Illustrator CS5 (15.0.2), the application now freezes and has to be force quit.
HOWEVER if I delete the Users/~/Library/Preferences/Adobe Illustrator CS5 Settings/en_GB folder all works well until I quit the application, then the freeze will happen again. I created a new user and all was fine for that user so I transferred everything across... a laborious task.
what has triggered this AGAIN?...
Running:
Mac OS X 10.6.6
Mac Pro tower.
Note:
have uninstalled, reinstalled, updated 15.0.1 - 15.0.2
have deleted all font caches
have deleted everything... that could be related...
HOWEVER have narrowed it down to the 'Adobe Illustrator Prefs' file in the Users/~/Library/Preferences/Adobe Illustrator CS5 Settings/en_GB folder too note this is not the folder permissions issue, am aware of that and have thoroughly checked all permissions, ran disk utility and disk warrior.
Quite suddenly I'm having real problems with Save As. (I haven't installed the service pack yet, having read Foster's dire warnings).
Yesterday, Coreldraw crashed 3 times on saving - resulting in a lot of work being lost and an unusable file. Today I received the attached message even though there was no other 'process' or program open.
I've tried F8 and repair.
I try to Save For Web, the whole ap closes with no error message or anything. The optimization screen comes up as normal (where you select gif, jpg etc), but when I hit Save, the whole prog just disappears!
I've searched the forums and tried the following, with no success;
Resetting the Preferences file
Setting the Scratch Disc to D: (mine is a partitioned single physical drive)
Clean reinstall PS
Duplicating files and closing the original before renaming and saving them.
I'm running XP Pro, have 768 of RAM and using pretty modern machine - so I don't think it's a memory problem. I haven't installed SP2 but would rather leave this if necessary, cos I'm scared it'll interfere with something else.
PhotoShop fails to save PNG image - subsequent attempts to save write 0 byte files without error message. This has reproduced on two unrelated machines so far (it was reported to me by a friend, I tried his image, confirmed it, then tried to come up with a minimal reproduction.) This is pretty straightforward - create a blank image, 8-bit indexed color or greyscale at 800x992 pixels, then save as non-interlaced PNG. I'd be interested to know if it reproduces for anyone else (or if there is a known fix, I didn't see one when I searched). Steps to reproduce:-Start PhotoShop (CS2 version 9.0.2 here)-File->New-Set a resolution of 800x992 (this seems to matter!)-ColorMode grayscale (can do this now, or load or convert any picture to grayscale or 256 colors at exactly 800x992 pixels canvas size)-Hit okay-File->Save As...-Select type PNG (any filename)-Click Save-Select None for Interlace (does not crash on Interlaced mode)-Click Ok-Get "Could not save as [file] because of a program error. (As a secondary bug, if the filename is long enough this message is cut off.)
View 15 Replies View RelatedI'm on Adobe Creative Cloud, and I recently installed Photoshop CC.
N01 problem:
It planted at various times on different files. But the big problem of the crash while recording that is created 0ko tmp file is unusable. And can not find a trace of my PSD was yet already registered.I do not remember this problem was present on the CS6, and frankly it's boring, because I lost all my work wanting tt simply record.
N02 problem:
Other problems also on CC, when opening a file CS6 on a form, direct selection tool is impossible to use it does not select the form ... forced to spend a strange manipulation page, you must click on the shape tool, click on the layer in question and re click on direct selection tool. a series of strange actions ... whereas before it worked very well.A contratio if the form was created directly in CC no worries direct selection.
When I save a file as a v2000 file from v 2007, the file scans to 31% then the computer chokes. This acts exactly the same in another computer. I need to do this sometimes because the person that I am sending the file to has v 2000 only.
View 1 Replies View RelatedMy AutoCAD 2013 crashed and as a result the recovered file was saved in 2013 format, instead of my automatic save profile option version set to AutoCAD 2000.
As we have other users in the office without AutoCAD 2013, how do i change the default crash save to a newer version (ie. AutoCAD 2000)?
I recently updated to CC from CS6 and am having issues when working with PSDs containing video layers, or are set up as frame animations: When attempting to Save As, the dialog will be completely blank except for the Save and Cancel buttons. If I press cancel, then return to Save As, CC then often crashes.
Here is the Error Event from Event Viewer:
Faulting application name: Photoshop.exe, version: 14.0.0.0, time stamp: 0x5176451b
Faulting module name: MediaCoreIF.DLL, version: 7.0.0.0, time stamp: 0x51573a21
Exception code: 0xc0000005
Fault offset: 0x00000000001fca98
Faulting process id: 0x750
Faulting application start time: 0x01ce9e1925a5045b
Faulting application path: C:Program FilesAdobeAdobe Photoshop CC (64 Bit)Photoshop.exe
Faulting module path: C:Program FilesAdobeAdobe Photoshop CC (64 Bit)MediaCoreIF.DLL
Report Id: db6d5f8f-0a0c-11e3-9df9-0026b9cc01d1
So far I am only having these issues if I have been working with video layers and then frame animations. Frame animations in particular seem to cause instability as I can often work with video layers all day without a problem. Then if I import video frames to layers, or open a PSD containing a frame animation, the Save As may not necessarily work.
Sometimes closing and restarting Photoshop will allow me to save again, but then sometimes a whole system reboot is required. It is only temporary though.
I am not running antivirus software or other apps aside from what starts at boot.
Upgraded to OS 10.9. When attempting to print old and / or new created Illustrator C3 files, system crashes. I do not have the funds to upgrade my Cloud software.
View 2 Replies View Relatedwhy does my illustrator CC crash as soon as it opens ? I am using widows 7 (64) servies pack one , i have 6 gig of ram.
View 1 Replies View RelatedIllustrator CS5 15.0.1 keeps crashing on "Quit". It runs fine when using the program and saving my files but when I go to "quit" it, it crashes.CS5 is all up-to-date with the latest updates and the same goes for the MacPro Quad 2.66 Nehalem with 8gigs RAM (Mac OS X 10.6.4).
View 5 Replies View RelatedWe have heard from few users that there is a crash on launch after the latest Illustrator update 17.0.1 on WINDOWS. We need to debug this issue and to isolate this. Any user who is encountering this on windows can join the connect session: [URL]
View 2 Replies View RelatedI run Illustrator CS6 on windows 7. Every time I try to start a new file or try to open a existing file the program crashes.
View 4 Replies View RelatedI'm learning from the official books for Adobe Illustrator CS5 and I found that the 3D view CS6 I always crash. CS5 works without problems. See the video here: [URL]
File is here:[URL]
Can you confirm that the error is not only me, but that's really wrong version CS6? Specifically, I use 64-bit version.
I have the Creative Suite 5.5. Illustrator starts, but trying to open (.ai or .pdf) or save a file causes it to crash.
I have deleted the preferences folder.
used uninstaller to uninstall complete Creative Suite package. Used Adobe Creative Suite Cleaner Tool.app afterwards. Reinstalled. Still it crashes.
Photoshop, InDesign, Acrobat Pro all seem fine.
Process: Adobe Illustrator [17332]
Path: /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 39 (15.1.0)
Code Type: X86 (Native)
Parent Process: launchd [122]
Date/Time: 2012-06-14 16:05:18.973 -0600
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
[code]....
I just spent two days automating a large project with Illustrator CS6 actions. I suppose I should have expected Illustrator to crash at some point during this process but I didn't and, of course, it did. Upon starting Illustrator back up after the crash, I found that all dozen or so of my complex actions were gone.
I did a bit of googling and it seems that AI doesn't save these to disk anywhere; rather it just keeps them in memory until they're explicitly saved. That is, creating an action doesn't seem to actually store it anywhere.
Is there a way to prevent Ai CS5 from re-opening documents after a crash?
I think a specific document is causing Ai to crash, so after Ai crashes, it tries to re-open the file when I restart Ai, then it crashes again - ad infinitum!
Photoshop CS6 and Illustrator CS6 crash unexpectedly when trying to open a file. I'm on OSX 10.6.8. I installed the software through Creative Cloud. I tried deleting preferences and it still doesn't work. Here is the error details.
Process: Adobe Photoshop CS6 [254]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier: com.adobe.Photoshop
Version: 13.0.0 (20120315.r.428)
Code Type: X86-64 (Native)
Parent Process: launchd [96]
[code]....
I have a special plugin that only can run on PPC, I try to run Illustrator in rosetta mode but finishes loading and crash.
View 1 Replies View RelatedI tried to activate the CS3 version again, now after installing it to the new hard disk from original AI CD. Old image of old hard disk AI is in separate folder /Good Files . When contacting Adobe to register, AI registration automat tells me to (this next is a screen copy) " Registration Unsuccessful
A problem was encountered while trying to send information over the Internet.
How to save files with spaces insted of dashes in Save for Web dialog window in Illustrator CS6?
View 9 Replies View RelatedWhy does Illustrator CS5.5 crash when opening 1.5GB sized vector layered files on my iMac OS X?
View 2 Replies View RelatedI'm using the save for web function to save a large number of files (not batch saving)usually, when I open a file and start saving for web, it will remember the folder that I most recently exported to, and by default open that folder for that file, until I "save for web" into a different folder.
Out of seemingly nowhere, the save for web seemed to "forget" this folder (and any other folder I tried to save to), and now defaults to the "Documents" folder, causing me have to click through to find my intended destination folder. I'm on CS5 & Mac running Mountain Lion. On my work computer (exactly the same, Mac + Mountain Lion) I am using CS6 and have not encountered this issue.
In Illustrator CS4, from time to time I will be working on a document, and then go to save it, but instead of the usual "Save", the program acts as though I've selected "Save As". The result is that I have to write the same file overtop of the existing file!
View 1 Replies View RelatedWhenever I try to save a picture for web, as soon as I click on "Save" Photoshop closes without any warning - just shuts down! I have no idea what is causing this problem as it's never happened before.
View 3 Replies View RelatedI'm having a problem throught CS6 with the Open, Save, or Save As dialog boxes not opening for a period of time after clicking on the desired functions. It can take over a minute just to get the Open dialog box up to browse for a file. Eventually, the dialog boxes open, but during the time that it's trying to open, the program is unresponsive. It is happening with all of my CS6 programs. I have unistalled and reinstalled with no fix. The programs are updated.
View 4 Replies View RelatedI use autocad architecture 2013 and it works just fine until the save turns to qsave whenever i want to save a drawing by save, save as and ctrl+s it works as qsave..how can I turn it back to SAVE ?
View 9 Replies View RelatedI created a repeating pattern. I made the artboard the exact size of the art. I zoomed in and there are no gaps around the edge. I saved it for web and devices png8 and the top has a gap with transparency showing through. When I use it as a web page background, there is a white stripe showing. I've tried twice to resave it but get the same gap.
I'm trying to upload the two images using the camera icon but nothing happens after I select the image and click the "insert image" button. Again, I've tried twice without a different result.
can I down save cs6 to cs3?
View 5 Replies View RelatedI currently have AI CS3. Im running a program that requires that I save my images as .xps. Where can I find a download for this that will work with AI CS3.
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