Illustrator :: CS4 Opens Fine But Cannot Open Any New Or Existing Files
Nov 15, 2012
I'm running Adobe Illustrator CS4 on my Mac Pro running OSX 10.7 Lion and for some reason I am no longer able to open any new or existing files. Illustrator boots up just fine but 'File>New' gives me nothing. 'File>Open' gives me my usual search box but once a file is selected, again, I get nothing. Dragging a file into Illustrator gives me this response',
Before promptly quitting.
I have tried deleting all the files from my Illustrator Preferences folder but doesn't seemed to have worked.
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Mar 27, 2014
After many years of using LR this is the first time I've encountered this issue (see 1st screenshot below). LR is scrambling my files. The affected raw files open fine in other programs, including adobe photoshop cc (see 2nd screenshot).
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Mar 12, 2013
I have a collection of dxf files that open fine, but the plot preview (and the plot) has extraneous lines in it. Any way to clean up the plot image?
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Aug 15, 2011
I've recently encountered an error using Max 2010 Design where, a file that I've been working on or have worked on in the past suddenly ceases to open while using Max 64 bit. The file will continue to be openable in Max 32bit, but opening it in 64bit causes instant crashing. I've tried installing the service pack, installing new video card drivers - neither of which fixed the problem.
I really don't know where to look for answers at this point, and do not have free reign of my work machine to request a reinstall / reimaging of my hard drive. I need a solution that I can bring to the IT department that fixes the issue as simply and quickly as possible.
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Dec 5, 2012
I'm using AutoCAD LT 2013 and I'm having problems inserting .dwg and .dxf files into an existing open dwg. I have previously done this successfully on this computer so I'm pretty sure that I am doing it correctly. What happens is this: I go to insert the file, select it and it shows the correct image in the preview window, but when the actual file inserts into the drawing, it's a completely different file all together. The funny thing is, I have restarted my computer and the program several times, and each time it inserts a different drawing. I have tried inserting a .dwg and .dxf and they both insert the wrong one. I tested it by xrefing the document that I want to put in and it shows up correctly when I xref. I've also tried saving it as a block with the WBLOCK command, and still the wrong thing inserts.
I downloaded the service pack for AutoCAD LT 2013 and nothing has changed.
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Oct 5, 2012
Existing Inventor files will not open in the same version of Inventor in which they were created on the same pc.
The error message reads 'database schema is newer than this version of software'
A sample file is attached. Is there an answer to this other than having an expensive upgrade???
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Sep 6, 2012
When opening existing tiff files in Photoshop 6 they are opening very tiny in top left corner(memory can be anything from 1 mb up to 1 gb. I have to magnify each one seperately right up to see them. Never had this problem in CS 4, tried everything in preferences, view etc etc
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Jan 7, 2012
After recently installing Corel Draw 12 we discivered we could not open our existing .cdr files. It would make sense if we were trying to open V:12 files with an V:5 but it seems like V:12 should support V;5 .cdr files.
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Oct 29, 2012
When I try to open about 90% of my files, I can't. I get an error with a yellow caution triangle with an exclamation point. it says "Error Reading C:UsersSignsPlusDesktop.......
So I end up dragging everything to a new page. That works fine but it's a pain ending up with multiples of everything.
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Apr 7, 2013
Date/Time: 2013-04-07 14:58:28 +0200
OS Version: 10.7.5 (Build 11G63b)
Architecture: x86_64
Report Version: 9
Command: Illustrator
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Version: 723 (16.0.0)
Parent: launchd [132]
PID: 10493
Event: hang
Duration: 0.83s
Steps: 10 (100ms sampling interval)
Pageins: 19
Pageouts: 0
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Nov 22, 2012
I cannot open existing website .html files in Website Creator - how to open them?
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Mar 11, 2013
A blank sheet automatically opens along with an exisitng DWG file opening. How do I stop autocad from adding a blank sheet into an existing file opening and closing ???
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Jan 15, 2014
We are having an issue with CS4 and CS6 with a couple of users who are using Windows 7 64bit. Previously the users were using CS4 on Windows XP 32 bit.
The program seems to open ok and the user is able to create, save and open new files, the issue seems to be when the users try to open files that they previously created. The behavior they see is that the files take between 5 and 10 mins to open (even if stored locally) and the programs hangs when they then try to do anything with the files.
The are using the same hardware, the only difference being that the OS has been migrated to Windows 7 64 bit. CS4 and CS6 were then installed cleanly onto the machines.The users have the same issue with both CS4 and CS6 with their existing files.
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Oct 23, 2013
I get an error message in PS CC whn I try to open videos that I can't do so in my version of windows. Why since I am able to open the same videos in PS CS6.
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Jun 21, 2013
I just installed CC last night, so I haven't had a lot of time to work with the CC apps yet... Bridge has been working fine since the start for LOTS of sorting and tagging images in the last day and a half, and I've opened CameraRAW a handful of times without issue, then this evening I tried to open Photoshop CC for the first time and got a whole lot of strange messages about expired trials and activation problems and other errors and then it crashed... At first I think my internet security software was maybe interfering with Photoshop's attempts to confirm licensing online, but I seem to have gotten that sorted out ... so I no longer get all the weird licensing errors, but right after Photoshop loads I very quickly get the "Photoshop has quit working" error and it crashes. After experiencing this issue I went and tried all my other CC apps and Premiere, Illustrator, InDesign, Bridge all seem fine... just Photoshop is giving me issues.
I already tried "signing out" and signing back in to CC apps.
I am using CC on Windows 7 pro. I previously have had Master Collection CS3 and CS5 installed on this computer... but I de-installed these entirely before installing any new apps. I had some errors in de-installing CS3 so I used the Adobe Cleaner Tool to ensure that CS5 and CS3 had been completely de-installed before starting fresh with CC. I don't expect this previous software is causing any issues, but I figured I'd give a complete account of my situation.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 14.0.0.0
Application Timestamp: 5176451b
Fault Module Name: atiocl64.dll
[code]...
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Aug 17, 2013
I recently got a new computer and I have CC so I downloaded the CC app and downloaded LR and PS. LR runs/works fine. PS seemed to download ok but won't even open a new file:picture. How to navigate Windows 8! I have been working on this for a week and now very behind on my editing.
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Apr 24, 2013
today I had opened my photoshop file which I was coloring ( a comic page) I allready spend 3days on this comic and I just don't wanne start over .I was working on it in CS6, As friends suggested I had opened it aswell in CS5 to try if it works there but no it didn't. I also placed it in AI, but sadly again the ugly line picture shows up .
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Sep 26, 2013
Cannot open .AI files, I have run all the updates but still having to use Fireworks to open AI files.
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Mar 1, 2013
I'm working with both Photoshop and Illustrator CS6 on a mac. I'm creating a graphic. The background is a (cartoonish) mouth and I finished it a couple of days ago. (It's an Illustrator file.) I've been working on the letters to go inside of the mouth, (Once I'm finished it'll look as though they're being crushed.) I scanned and edited small wooden letters in Photoshop, and now I would like to work with them with the background in Illustrator. I understand how to open a Photoshop file in Illustrator, but I don't want to open the document as a separate Illustrator file. Is there a way to open a file from Photoshop as a second layer?
Some of the letters repeat as well. Will I have to create two files for this, or can I open the same file twice?
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Jul 4, 2012
If I create a tiff from Photomatix, whether it's 8 bit or 16 bit, PSP X4 just can't handle it.
PSPX4_from_Photomatix by cabbiinc, on Flickr
Yet when I load the exact same file to PSP X3 it's fine.
PSPX3_from_Photomatix by cabbiinc, on Flickr
The actual tiff file coming straight out of Photomatix can be downloaded from [URL]
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Sep 1, 2013
I have CS6 and CC on my system. CC opens fine when I open it with the Shortcut. But when I try to open a tif file on my desktop, the default program is CS6 and not CC. So I try "open with and CC is not listed. So I go to browse and find the Photoshop CC.exe icon under programs and choose it, I can't get it to show in the list. I want to make this my defalult program and it won't work.
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Sep 20, 2012
Snap seems to be on even if I turn it off. In CS6 I can arbitrarily create a circle. Then I create a cross shape I want to place in the center of the circle. I can place it near the center but somehow, there are these 'no man's land' unplaceable areas that are small increments but nevertheless there. I have all snaps turned off. Center objects on an axis doesn't work either.
I've tried this with Smart Guides on and off. I have tried placing a horizontal and verticle guide and turned snap to guides on, but still the cross will not allow me to move exactly where I want it.
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Mar 15, 2014
I just upgraded from OS 10.8.6 to OS 10.9.2. All CS programs work fine except Illustrator 16.0.4. It keeps crashing.
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Jan 18, 2013
Every time I open a new drawing a new Inventor session starts up and the drawing is opened in there. It's ok if I go through file-open etc in a current Inventor session but I don't want to open drawings like that all the time. If I open 5 drawings at once they start up in 5 seperate Inventor sessions! I can't seem to find an option to change this, is it an inventor problem or windows?
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Jan 21, 2014
As I'm trying to arrange objects in the document, when I press the up/down keys to move them precisely, they move at an arbitrary large step.
Now, if I press the shift key while I move them, that step is further increased (like the previous was too small...).
So, is there any other key combination that reduces that step and makes it finer for a more precise placement as in other applications?
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May 23, 2013
I have created a sticker on Illustrator and want to give it a fine retro halftone effect. Tried allsorts and I am having trouble getting it to look good. This is the look I want just a very fine halftone effect.
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Sep 6, 2012
On Windows 7, R-clicking on an image shows "Open With" CS6 but only 64 bit opens. How to also have 32bit as a choice? Since the majority of my plugins only work on 32bit I find using 64bit unfortunately useless. Hence I wold like to know if it is possible to right-click on asn image with explorer and have it open the 32bit version.
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Jul 30, 2012
I am running Autocad mech 2009.
I would like to set up Autcad so that when it opens, it opens a custom profile.
In the past, I was able to accomplish this by using the autocad shortcut properties:
"C:Program FilesAutodeskACADM 2009acad.exe" /p <<customprofilehere>>
However, now....i have a shortcut that opens autocad up in xm mode and so the shortcut properties looks like this:
%SystemRoot%system32
undll32.exe %SystemRoot%system32VMCPropertyHandler.dll,Launc hVMSal "Windows XP Mode" "||4f5d99c9" "AutoCAD Mechanical 2009"
is there a way to modify this so that it will open the custom profile when it launches autocad in xmmode?
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Oct 27, 2013
I am running illustrator CS6 16.0.4 on an iMac (new). I get the following error when trying to open some EPS files "can't open this illustrator file. the file was generated with a newer version of illustrator and cannot be opened. resave in a format compatible with your version of illustrator". As far as I can see I am running the latest version of illustrator and have updated everything that is available. I am having to get the files resaved in older versions to open
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Mar 5, 2012
Everything is working fine with opening .psd files in photoshop. Everything was fine a few days ago opening .ai files with Illustrator. Now I can't open any .ai files most of the time. My computer will start up Illustrator but no file will load. Occasionally, the files I tried to open will all open and load at once after a reboot. But after the reboot, the files will not open again. I uninstalled Illustrator and reinstalled, however, this has not fixed the problem. I'm also having trouble exiting out of Illustrator, it won't let me close the program at times. I'm using a Macbook Pro with the Lion OS.
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Sep 22, 2013
I can`t open files in Ai CS5.1 . This problem has appeared the last week, I have been using this program every week for the last two years. The message I get is: The file was generated by a newer version of Illustrator. I have tried to download CS6, but the message I get is: You don`t need this update. So what can I do to make this work??
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