Illustrator :: Data Loss With Opening CS6 Files From Client In The Clouds?
Aug 22, 2013
Installed all recent updates . . Files from cloud version from client . . .
Opened in CS6 with the Error Message "The file "------" was generated by a newer version of Ilustrator. Would you like to import this file? Some data loss may occur"
SOME DATA LOSS DID OCCUR!
Rebuilt all pertinent files connected to the program, cleaned out Mac running OS X 10.7.5
Baselined everything . . . still file opens with data missing (colored box defining white type in two areas on product)
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May 25, 2012
I received files from a freelance designer in Illustrator CS5 format, but my company only has CS4. Although she saved the files for CS4, I still have problems with data loss, for example all the text is broken up into separate text blocks, the layers are lost, the items are all in a clipping masks, objects are randomly grouped together, etc. is there any way to convert the file without data loss?
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Jul 31, 2013
Wondering if there is a loss of original full RGB information if changing color mode from RGB to CMYK and back to RGB. I understand that RGB has a wider color gamut and that if changing to CMYK that I will have a narrower color gamut. BUT, I want to know how if Adobe retains full RGB data after changing color mode to CMYK?
In other words, If I change from RGB to CMYK and back to RGB will I have all the original color data that I did with the original image? Does Photoshop "throw out" the full gamut information for RGB when switching to CYMK, so that when I do convert back to RGB, it is jsut looking for the comparable RGB color within the CMYK gamut now?
OR
Does Photoshop "know" the full color information regardless of in RGB or CMYK, but only changes that color information to fit within the CYMK color gamut while "remembering" what it's full color gamut WAS outside of CMYK?
If I do lose full RGB info, what's the best workflow option when using for print in indesign? Keep two seperate Photoshop files, one original RGB and one CMYK? OR just place into InDesign as RGB and change to CMYK when exporting as PDF?
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Jul 26, 2013
Trying to apply the oil paint filter to a 45" x 30", 300dpi, 16-bit image I an error dialog that says: "The filter you were using encountered an unknown graphics processor error that caused an unexpected exit. Check the manufacturer's website for the latest software."
The menus all become gray and the software freezes so I can't quit, but Force Quit does not show "not responding".
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Sep 7, 2013
I noticed that importing files from external editor such as photivo or rawtherapee results in a loss/deletion of exif data...
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Jan 4, 2014
Can I upgrade my PSE 5.0 Catalog directly to version 12.0 without loss of data (i.e. using backup-move-restore method)? the transition to 6.0 and also to 9.0 resulted in a different data format in the catalog file.
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Mar 6, 2012
LR4 final seems to have a very annoying bug.
When I select a number of images (in the film strip) and either
1) paste settings that I've previously copied from another image or
2) sync settings from one image to the rest
... the settings are not applied to all the selected images. The settings are only applied to a seemingly random subset of the selected images.
I'm going to try to pin down the exact circumstances that make this occur.
[URL]
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Mar 17, 2013
My main user folder on the iMac is set to be shared (read/write, including all enclosed files) with my MacBook Pro. The job is a series of one-page InDesign files (they are newspaper advertisements). The IDD files contain a series of Illustrator files with linked PSD files.The idea is that we can both work on the .idd and .ai files in the same folder at the same time.
It's all working fine EXCEPT that whenever an .ai file is opened on the MacBook, Illustrator doesn't know where the linked PSD files are. We can update the link, but when the .ai file is then opened on the iMac and saved, the same thing happens the next time it is opened on the Macbook.
I don't want to embed the PSD files into the .ai files as sometimes I have to modify them and they can be linked to up to 20 .ai files.
G5 iMac OSX 10.7.5 / Macbook Pro OSX 10.8.2 / networked via FireWire cable / file sharing on, laptop user has Administrator status, all files are read/write, permissions include all enclosed files / CS6
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May 29, 2013
I am making revision clouds on some record drawings. They come out all peachy, but when I save the file and reopen it, all of the wonderful little clouds change to jagged straight lines.
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Apr 7, 2013
Date/Time: 2013-04-07 14:58:28 +0200
OS Version: 10.7.5 (Build 11G63b)
Architecture: x86_64
Report Version: 9
Command: Illustrator
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Version: 723 (16.0.0)
Parent: launchd [132]
PID: 10493
Event: hang
Duration: 0.83s
Steps: 10 (100ms sampling interval)
Pageins: 19
Pageouts: 0
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Mar 15, 2012
I have a builder client who sends house plans in dwg. Recently, I have been receiving a folder full of dwg files for every room, options, etc.. When I try to open, say, the first floor plan, only dimensions show up. If I open up bedroom 3, only that bedroom shows, with no dims or context. How do I get one complete plan all together?
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Dec 17, 2013
Even though they are saved as AI. On other computers it opens properly. The few files I can open, I can't select using the selection tool because of a clipping mask I cannot get rid of.
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Jun 25, 2008
Anyways, a client has requested a logo in a PMS color. I know where the color swatch libraries are, but there is no library named PMS, there are tons of Pantone ones for coated, uncoated, ect.
Is there a search function to the pantone colors? They specified "PMS 192 Red". Says nothing of coated or whatever I just want to know how on earth do I find that actual color?
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Sep 27, 2013
Is there such a thing as to build a template in Illustrator so that the client can change the text on it? Kind of like a Content Management System on a Website?
If so, what would the client be able to use to edit in? Of course, the client would like little to no expense.
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Aug 29, 2013
I've been using Illustrator for a few year now, but I've never had this problem before. Recently, I went to open up some files I had been working on. The problem was, when they opened, the files were blank. There was nothing on them.
When I open pdf and eps files, they're fine, it's just ai files that open up blank.
I ran a quick test where I created a new file and saved both as an ai and eps file. I closed it and quit Illustrator. I then re strated the program and opened the test file, and lo and behold, the ai file opened up blank, but the eps file was fine.
I'm on Mac OS X, running Illustrator CS6
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Mar 9, 2013
I installed a OKI C301dn printer this week, thats when the problem first occured (not sure if the printer has anything to do with the problem, but it's the only 'change' i made) Most .ai files will open normally, except the one I need.The specific ai file (contains a linked jpg and a linked psd file) opens normally on my other machines (Mac and Pc) I removed the printer and CS5, used the Adobe cleaning tool and reinstalled CS5 but the problem remains. (I also did a memory check, registry clean) I'm using Win7 64bit on a i7 system with 8gb
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Sep 12, 2013
What Adobe drawing program will open AutoCAD DWG files made using a more recent AutoCAD application than AutoCAD 2007?
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Sep 18, 2013
I posted another thread yesterday trying to figure this issue out. Illustrator does NOT actually crash, instead it hangs and simply becomes unresponsive when trying to open a handful of files. I have been reading other threads similar to this and have addressed all of the issues that seemed to have resolved the problem for other people, i.e. reset preferences, reinstalled illlustrator several times and removed preferences, etc. I do have a Wacom Bamboo tablet, but I have removed the driver and files from my Mac. But, it seems odd that the Wacom plugin would cause only a select handful of files to become unresponsive. I have a lot of work that needs to be done but I can't take a step further without Illustrator working properly!
[URL]
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Sep 25, 2012
i have a Mac OSX V.10.7.5 and 3.4 GHz i7 8GB Ram.
Indesign and Photoshop open files very quickly, but illustrator while opening any type of file—whether it's an AI Cs6 file or EPS file or SVG file—there is at least a 20 second delay.
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Oct 21, 2013
I have a user that is attempting to open multiple files at once in IllustratorCC. When you select multiple files and right click -> open, it only opens one file. If she double clicks a file while there is a file open in illustrator, nothing happens. The only way she has found to open multiple files is to go to file->open->browse to location for each file. This is quite time consuming. Is there anyway to enable being able to quickly open multiple files similiar to how older versions of Illustrator did?
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Jan 29, 2014
When I try and open or place an EPS file I am getting a text import option box... then Illustrator crashes.
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Aug 25, 2013
How do I package a finished project to a client. She insisted on having three name logotypes with different effects and three monogram logotypes with different effects. The finished name logotypes are on one artboard/file, and the finished monogram logotypes are on another artboard/file.
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Jan 20, 2011
I would like to convert many xyz files, representing point clouds, to the isd files. I have found some dll's dealing with point clouds' objects (see bellow), however I could not find any supporting documentation.
Some sample code in VB.NET or direct me to some useful resources?
These dll's are, in my opinion, related to Point Clouds:
AcDbPointCloudDbxRes.dll
AcDbPointCloudRes.dll
AcMapPointCloudRes.dll
AcRevCloudRes.dll
AeccPointCloudEnu.dll
AeccUiMgrPointCloudEnu.dll
AeccUiPointCloudEnu.dll
Autodesk.Map.PointCloud.UI.dll
ManagedMapPointCloud.dll
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Mar 3, 2014
When I try and open an Illustrator file, I get the error message "can't open the illustration".
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Jan 15, 2014
We are having an issue with CS4 and CS6 with a couple of users who are using Windows 7 64bit. Previously the users were using CS4 on Windows XP 32 bit.
The program seems to open ok and the user is able to create, save and open new files, the issue seems to be when the users try to open files that they previously created. The behavior they see is that the files take between 5 and 10 mins to open (even if stored locally) and the programs hangs when they then try to do anything with the files.
The are using the same hardware, the only difference being that the OS has been migrated to Windows 7 64 bit. CS4 and CS6 were then installed cleanly onto the machines.The users have the same issue with both CS4 and CS6 with their existing files.
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Oct 24, 2013
I installed Mavericks yesterday ... Am having issues with Illustrator. First it wouldn't open and had to runt he Java install, that took care of that. I am able to make new files without problem and open EPS files, but cannot open existing AI files UNLESS going to File > Open. If I double click on an AI file I get the error "The appliation can't be found"
I am not running any 3rd party plug ins.
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Sep 6, 2012
We have a new windows 7 PC x64 with Illustrator CS6, when we open a file from our server share, it only utilises 25% of the available network bandwidth to open the file.
On an older XP 32 bit machine it utilises the full bandwidth ie 100% so the file opens up to 6 times faster.
When I copy the file from the network to either machine machine it copies fine and uses 99% of the network speed.
What can I do to my new machine to speed the transfer of data in illustrator?
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Jun 14, 2012
I have the Creative Suite 5.5. Illustrator starts, but trying to open (.ai or .pdf) or save a file causes it to crash.
I have deleted the preferences folder.
used uninstaller to uninstall complete Creative Suite package. Used Adobe Creative Suite Cleaner Tool.app afterwards. Reinstalled. Still it crashes.
Photoshop, InDesign, Acrobat Pro all seem fine.
Process: Adobe Illustrator [17332]
Path: /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 39 (15.1.0)
Code Type: X86 (Native)
Parent Process: launchd [122]
Date/Time: 2012-06-14 16:05:18.973 -0600
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
[code]....
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Jan 9, 2014
I try to double click on a file to open in illustrator, which is already open and running in the background and I get this message. Can't open the illustration. There is not enough room for the window. Increase document area and try again. The window was full screen, but after clicking off this error message it is tiny. I am using CS6 and have been for about a year and this has just started happening.
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Jan 17, 2014
[URL] This image is directly from a customer’s email. An Illustrator template for custom candy bags is sent to the customer and has about 10 layers on it. Somehow they always come back as Layer 1, flattened. I am opening them up in CS5.why a multi layered file constantly comes back from our customers as a single layer? Having all layers is very important for these bags to print properly.
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Jul 6, 2013
Is there a way to open a file as a layer? I want to open multiple files in the same window to make a collage. Currently, as I open each file they all open in separate windows. The "Open Document As Tabs" option in the User Interface preferences is not selected.
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