Illustrator :: CS5 Crashing When Working With Big Files
Oct 30, 2012
I'm working as a cartographer at Port of Rotterdam and frequently work with big maps in Illustrator CS5. As soon as the file size exceeds 150 MB, and especially when small rasterfiles (mostly jpg's) are placed inside the document, either embedded or not-embedded, me and my colleague get notifications indicating "Can't show preview"or worse: The operation can't be concluded due to lack of RAM (dutch translation). This being a last warningsign just before CS5 collapses and it thus becomes impossible to make any Save on the document....
The hardware we work with: Quad Core 3GHz;NVidia Quadro 1GB;Windows XP with SP3, DirectX9; 8GB int. memory.
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Nov 2, 2012
Here's the error message i keep getting.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.1.0
Application Timestamp: 5022da52
Fault Module Name: Photoshop.exe
Fault Module Version: 13.0.1.0
Fault Module Timestamp: 5022da52
Exception Code: c0000005
Exception Offset: 00b1a653
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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Jun 6, 2012
Photoshop cs2 crashing while working with TIFF files with size above 60MB?
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Jan 29, 2014
When I try and open or place an EPS file I am getting a text import option box... then Illustrator crashes.
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Nov 27, 2013
[I'm using fully updated OS X 10.8.5, using Illustrator CS6 16.0.4]
In the Finder, all my .AI files show up only as a generic AI file icon. Trying to Preview the files in the Finder also only show the generic icon.
I've tracked down the QuickLook Generator locations, and found that I've got a generator named "illust.qlgenerator". But when I run in the Terminal.app this command: "qlmanage -t <ai file>" tells me this:
[WARNING] Plug-in at file://localhost/Library/QuickLook/illust.qlgenerator/ is 32bit
[ERROR] Can't load plug-in at file://localhost/Library/QuickLook/illust.qlgenerator/: The bundle “PDF” couldn’t be loaded because it doesn’t contain a version for the current architecture.
That Quick Look Generator is only 32-bit, which seems to be causing problems.
When I moved it to a different folder to disable it, then the native PDF.qlgenerator takes over, and puts the obnoxious grid behind the previews.
Problems with the OS X PDF QuickLook generator: Obnoxious grid behind the actual content instead of resizing to maximize the thumbnailNative .AI files saved without PDF compatibility show no preview, just "This is an AI file without PDF content"To get the preview, saving with PDF compatibility would double the file size. Double.And I still get the grid.
Is there a native Illustrator QuickLook Generator? I don't want to uninstall and reinstall CS6 just to find there's no difference. Does CS6 install any better previews than I'm getting? Another Mac user with the same setup shows beautiful full-color previews of the same AI sample files without requiring PDF compatibility or the obnoxious grid.
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Dec 2, 2012
I'm currently designing a full size film poster for a client. The dimensions of the poster are 27" x 40" (industry standard film poster).I am a little uncertain in working with large files in Illustrator, so I have several problems that have come up in several design projects using similar large formats.
The file size is MASSIVE. This poster uses several large, high-res images that I've embedded. I didn't want them to pixelate, so I made sure they were high quality. After embedding all these images, along with the vector graphics, the entire .ai file is 500MB. How can I reduce this file size? Can I do something with the images to make the .ai file smaller? I made my artboard 27" x 40" - the final size of the poster. Is this standard practice? Or when designing for a large print format, are you supposed to make a smaller, more manageable artboard size, and then scale up after to avoid these massive file sizes?
I need to upload my support files for the project, including .ai and .eps - so it won't work if they're 500MB. This would be good info to understand for all projects I think.
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Mar 17, 2012
Photoshop CS3 keeps crashing on my MacBook Pro OSX while I'm in the middle of working. All of a sudden I'll get the swirly 'wait' ball and it will crash.I've disabled fonts, thrown out prefs, trashed them, restarted. Uninstalled a few printers. I don't have any of my own plug-ins. Here is my log:
Model: MacBookPro4,1, BootROM MBP41.00C1.B03, 2 processors, Intel Core 2 Duo, 2.5 GHz, 4 GB
Graphics: GeForce 8600M GT, GeForce 8600M GT, spdisplays_pcie_device, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.91.22)
Bluetooth: Version 2.1.9f10, 2 service, 1 devices, 1 incoming serial ports
[code]...
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Oct 3, 2012
CS6 keeps crashing and doing crazy things on me while working on my 2D/3D composite digital room setting. It seems to me like what's causing most of the crashing is the materials. Here's the problems:
- Crashes constantly while simply trying to select a material from the 3D panel
- Sometimes places meshes in a totally different spot in the scene and dissallows me to move them elsewhere
- Meshes are gone when opening the file, and I can't get them to reappear
I'm trying to stay composed at this point. My artwork would look great if, well, 3D in CS6 would simply WORK. But I'm remaining calm, and consulting you all..
I'm modeling, texturing, and UV mapping the 3D room objects (such as tables, chairs, hutches, etc.) in Maya 7, exporting as .obj files and placing into PS, and merging them with the scene layer in order for everything to have consistent lighting.I've also tried taking the 3D settings to Basic and the shadow quality to low, in case the crashes are due to cpu performance. I've also went and got the latest update for PS CS6
Here's some system specs:
Win7 Home Premim, 64 bit
2.8ghz Intel Core i7
8gb ram ddr3
NVidia GeForce 310 512 mb
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Oct 4, 2008
My CS3 has been crashing every single time I work with a portrait style image... I don't have any other issues except this one.
I can open the raw file and edit it, but when I create a new canvas and move the file over into the new canvas it freezes and crashes... I can do the exact same thing with a landscape style image and it never even flinches. My computer easily meets the requirements to run CS3, so I don't know what the issue is since it only occurs with vertical images.
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Jun 26, 2012
I've never had this problem before, my system is freshly formatted and ps is acting up.. here is the error report:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 11.0.2.0
Application Timestamp: 4bf2d91c
Fault Module Name: BIB.dll
Fault Module Version: 1.2.1.1744
Fault Module Timestamp: 48b5fcc0
Exception Code: c0000005
Exception Offset: 000000000001a318
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 83f8
Additional Information 2: 83f885d706e07a421d55db4a82e4b32d
Additional Information 3: 0394
Additional Information 4: 03949964d3996ee575d5c455985c7e4f
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Feb 26, 2013
My CS6 64 bit is trying to recover too many files and keeps crashing. I do not want to have to uninstall......
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Oct 27, 2012
Using X5 pro with the updates applied. Over several versions and several years, I developed the habit of converting the video .MOD files created by a JVC camcorder to .mpg before doing any editing using them. For the purpose of this topic, the reasons for that are unimportant. But for the first time, in the last few days I needed to get several basic projects done quickly and elected to bypass this mechanism and work directly with the .MOD files in the edit mode.
And as a result, I am seeing for the first time intermittent crashing of X5 during an edit phase. It's happening on different source files and vsp project files. Never at the same place in a project file, nor during the same action activity. Occurs during clip mode and project mode.
When it happens, the X5 desktop just 'whites out' - the outline of the program desktop is discernable, but barely. The only way out is to kill the program and re-start. Wait long enough and windows will present that option anyway. If one has saved the vsp file (repeatedly) during edit, restart does not lose much. Otherwise - begin again from scratch.
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Aug 22, 2013
Corel Draw X6 and they crash the program each time. I've tried this on both the 32-bit and 64-bit Windows versions with the same results.
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Feb 4, 2014
The last one wasnt so drastic, because it was only 1 file. I rendered the .mxf file as a quicktime in media encoder, and the problem was gone. But now I have another project that must be reworked, and it is a long edit with just .mxf files.
the error is:
After effects error: Error (4) reading frame from file "D:PROJECT DATAunternehmen aus der regionfilmsOptikGeistRawCONTENTSVIDEO0055B.MXF".
The material is from a P2 card. Every time I move the time indicator in a sequence, it hangs for 30 seconds, and I get the error message again.
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Sep 30, 2012
Opening an 7gb 8bit psb file in PS CS6 64bit: PS opens the file and crashes immediately after showing the content (layers and image). an small error message is shown (but there is no description) Sometimes it opens the file, and i can work in it, and when i try to save it (in background AND normal), PS just disappears without error message
My work around: If i open another small jpg first (in first tab) and then open the big psb, i don't get this problem. but actually i never had it open for very long since i'm kinda scared to put some work into this unstable system.When doing this in PS CS6 32bit version, its pretty stable and i have no crash.
Funny thing is also, that one time I created a big file from like 20big tiffs in 16bit and could save it. All the time PS was running while creating stuff from scratch i didn't crashed. But after I saved the file and restarted PS, then he couldnt handle the file anymore and crashed like i said before.
System infos:
PS, latest version!
win7 64bit, 24gb ram, i7 920
single nvidia 260 gtx, used with different driver versions too
my work hdd is an 1tb RAID 1, where i have scratch disc and my workfiles, plenty of space
had this problem snce the begin, also without plugins
working on dual screens (27" with 2560x1440 and the other one in 1200x1900)
no other software running
[code]....
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Jun 30, 2012
Recently my photoshop CS5 has been playing up and often when I try to save files it will freeze at the point of clicking ok and crash. Today also it crashed when I tried to open a photoshop file.This is incredibly frustrating as I'm a graphic designer and trying to complete some urgent work but I'm getting nowhere because nothing I'm doing is saving and I have to keep starting over. It's literally crashed about 40 times the past day and I'm wasting so many hours that I just don't have.
My version as mentioned is CS5 and I updated it yesterday with no avail.
My laptop is a Mac
info if needed:
Model Name:MacBook Pro Model Identifier:MacBookPro7,1 Processor Name:Intel Core 2 Duo Processor Speed:2.4 GHz Number Of Processors:1 Total Number Of Cores:2 L2 Cache:3 MB Memory:4 GB Bus Speed:1.07 GHz Boot ROM Version:MBP71.0039.B0B SMC Version (system):1.62f6 Serial Number (system):WQ0422P1ATM Hardware UUID:92320237-011A-5454-96B7-28704CE335C0 Sudden Motion Sensor: State:Enabled
I don't think I've done anything for this to start happening it just came out of nowhere..I usually only do the same few things with the program and also havn't altered files or even the computer.
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Dec 2, 2012
My CS6 stops all time, almost minute to minute. When it happens, I see some files with .tmp extension.what is that and solve my problem, because it's causing me a lot of trouble to my workflow
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Mar 4, 2009
I recently upgraded my Photoshop 7 to Photoshop CS2. I've been saving 1 bit line art tiff files for years with Photoshop 7 and there has never been this issue. When I save 1 bit TIF files with CS2, it crashes my word processing software. I'm saving it with all the same settings I used to save them with from v7. Is there some setting I'm missing that can fix this problem? I'm saving my files with the following settings
1 bit 300 dpi
LZW compression
Pixel Order - Interleaved
Byte - IBM PC
With the exception of the 'pixel order' setting, all the other settings are exactly the same. v7 doesn't appear to have that pixel order selection. I have tried many different combinations of these selections without success. I'm hoping someone here can point me in the right direction.
My word processor is Arbortext Epic Editor Version 4.1.
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Jun 19, 2013
My lightroom 5 is crashing whenever i select multiple files.
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Mar 16, 2013
I'm using VideoStudio X3 and installed SP2, but creating AVCHD files constantly crashes machine.
Using AVCHD videos and overlaying text, then ouputting using preset AVCHD > PAL HD 1440
99% of time just crashes, which makes program unusable!!
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Jan 23, 2011
I'm using VideoStudio X3 and installed SP2, but creating AVCHD files constantly crashes machine.Using AVCHD videos and overlaying text, then outputting using preset AVCHD > PAL HD 1440
99% of time just crashes, which makes program unusable!!
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Apr 26, 2012
I work at a design company and we just updated my system with version 6. I was previously working on 5 but when I pull items off of our server that were saved from my computer in version 5 it pops up a quick preview and then "Corel draw has stopped unexpectedly" However I can't just work from 5 because that's the reason why we upgraded my system to begin with. It was crashing out every 10 minutes (literally)
There's obviously a glitch here and it's starting to overwhelm me. We're on deadlines and I can't have my system crashing out. I need to be productive!
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Jan 24, 2014
Illustrator has been performing fine since install (01/22/14). Performed Adobe update and now it will not open at all. I've tried uninstalling and reinstalling the extension manager. I have no plug-ins installed.
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Jul 13, 2012
I find when i open any file i have saved as an X6 file CorelDraw crashes ...the only way it works is if i open a blank template or older file (not saved in x6) first
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Nov 10, 2011
From time to time when saving a file the file gets corrupted. When trying to open the file, only a blank page is visible. Trying to open the file as zip says "error in packed file..." This happens several times a day (we are 5 users and this happens to everyone).
The out of memory issue is also a huge problem for us. This happens several times a day, often during printing.
Are Corel taking these issues seriously or don't you care about professional users which are dependent on reliable tools?
3 users at Win7-64, 2 at XP-32. All computers are top notch with all patches/updates installed.
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May 16, 2008
t7400 - intel xeon (2.83 ghz,2x6mb, quad core)
8gb quad channel fbd memory
300gb hd
adobe photoshop cs3 keeps crashing every time i try to copy illustrator vectors directly to photoshop.It just freezes(photoshop and illustrator only)the rest of applications work fine without any problems.
recently it takes ages just to start a new photoshop document (file>new)
(I HAVE ALREADY)
- installed valid windows updates
- allocated virtual memory
- installed adobe updates
- run a virus scan
-installed fonts lately (but the ones that are being used by several other users)
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May 29, 2013
All of the work I did and saved in AI for the past several days is gone. When I try to create a new file AI will not save any changes and crashes. I've been using CC for 9 months and it has worked great. Over the past two weeks I have had a couple of AI files that have lost everything and AI is having a problem saving anything. What do I do? I can't afford to keep losing work.
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Dec 12, 2013
I'm useing Adobe Creative Suite 4. The problem I'm having is when I try print something from Illustrator it crashes but when uninstall Adobe Acrobat it allowes me to print but still the top menu is a bit funny, file, edit, etc. could I down load a new copy of CS4 and us my serial number?
I could work with it but I work like to be able to us Adobe Distiller cause where I'm getting my stuff printed say thats the best way to say a pdf for better quality.
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Nov 20, 2013
It was working perectly fine today and now it crashes when I try to work on a file. I dont have maveriks I stil have mountain lion. What should I do?
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Nov 21, 2013
The last two days I've been unable to open Illustrator CC 17.0.1 on Mac OS 10.9.
I've copied the crash message below.
I've tried to hold command, option + shift on startup to delete the prefs, but it doesn't even get that far. I've also re-booted in safe mode and this allows it to open (but then hangs and crashes)
Process: Adobe Illustrator [550]
Path: /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 260 (17.0.1)
Code Type: X86-64 (Native)
Parent Process: launchd [269]
Responsible: Adobe Illustrator [550]
User ID: 501
[code]....
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Aug 23, 2012
My illustrator is crashing on saving files.I thought it was issue with network. i copied files to desktop and still it crashes.event log is :
Faulting application name: Illustrator.exe, version: 15.0.2.399, time stamp: 0x4ce0f2fc
Faulting module name: AGM.dll, version: 4.20.69.9418, time stamp: 0x4c296457
Exception code: 0xc0000005
Fault offset: 0x00240f9d
Faulting process id: 0x1624
[code]....
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