Photoshop :: CS3 Crashing When ILLUSTRATOR...
May 16, 2008
t7400 - intel xeon (2.83 ghz,2x6mb, quad core)
8gb quad channel fbd memory
300gb hd
adobe photoshop cs3 keeps crashing every time i try to copy illustrator vectors directly to photoshop.It just freezes(photoshop and illustrator only)the rest of applications work fine without any problems.
recently it takes ages just to start a new photoshop document (file>new)
(I HAVE ALREADY)
- installed valid windows updates
- allocated virtual memory
- installed adobe updates
- run a virus scan
-installed fonts lately (but the ones that are being used by several other users)
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Apr 11, 2006
I've been having problems with Illustrator on my system. I have Illustrator as part of Creative Suite 2 Premium. It seems that when I have Illustrator open, and try to perform other functions on my computer (i.e. moving files from one location to another, opening another program, etc.) the system crashes and restarts itself. This doesn't happen every time just semi-frequently. Has anyone had a similar problem or know of a solution that might help? I have all the current updates for all of CS2.
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Jan 24, 2014
Illustrator has been performing fine since install (01/22/14). Performed Adobe update and now it will not open at all. I've tried uninstalling and reinstalling the extension manager. I have no plug-ins installed.
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May 29, 2013
All of the work I did and saved in AI for the past several days is gone. When I try to create a new file AI will not save any changes and crashes. I've been using CC for 9 months and it has worked great. Over the past two weeks I have had a couple of AI files that have lost everything and AI is having a problem saving anything. What do I do? I can't afford to keep losing work.
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Dec 12, 2013
I'm useing Adobe Creative Suite 4. The problem I'm having is when I try print something from Illustrator it crashes but when uninstall Adobe Acrobat it allowes me to print but still the top menu is a bit funny, file, edit, etc. could I down load a new copy of CS4 and us my serial number?
I could work with it but I work like to be able to us Adobe Distiller cause where I'm getting my stuff printed say thats the best way to say a pdf for better quality.
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Nov 20, 2013
It was working perectly fine today and now it crashes when I try to work on a file. I dont have maveriks I stil have mountain lion. What should I do?
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Nov 21, 2013
The last two days I've been unable to open Illustrator CC 17.0.1 on Mac OS 10.9.
I've copied the crash message below.
I've tried to hold command, option + shift on startup to delete the prefs, but it doesn't even get that far. I've also re-booted in safe mode and this allows it to open (but then hangs and crashes)
Process: Adobe Illustrator [550]
Path: /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 260 (17.0.1)
Code Type: X86-64 (Native)
Parent Process: launchd [269]
Responsible: Adobe Illustrator [550]
User ID: 501
[code]....
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Aug 23, 2012
My illustrator is crashing on saving files.I thought it was issue with network. i copied files to desktop and still it crashes.event log is :
Faulting application name: Illustrator.exe, version: 15.0.2.399, time stamp: 0x4ce0f2fc
Faulting module name: AGM.dll, version: 4.20.69.9418, time stamp: 0x4c296457
Exception code: 0xc0000005
Fault offset: 0x00240f9d
Faulting process id: 0x1624
[code]....
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Oct 1, 2012
Apparently randomly, Illustrator crashes when I try to save a file that I last edited several days ago. It consistently crashes on the same file, but it doesn't seem that every file is affected. I'm running cs6 on windows 7. I've tried resetting my profile and deleting temporary files (disk cleanup) to no avail.
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Oct 30, 2012
I'm working as a cartographer at Port of Rotterdam and frequently work with big maps in Illustrator CS5. As soon as the file size exceeds 150 MB, and especially when small rasterfiles (mostly jpg's) are placed inside the document, either embedded or not-embedded, me and my colleague get notifications indicating "Can't show preview"or worse: The operation can't be concluded due to lack of RAM (dutch translation). This being a last warningsign just before CS5 collapses and it thus becomes impossible to make any Save on the document....
The hardware we work with: Quad Core 3GHz;NVidia Quadro 1GB;Windows XP with SP3, DirectX9; 8GB int. memory.
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May 29, 2013
Creative Cloud AI has crashed 10 times today. When I try to save changes to a file, it crashes. When I tried to create a new document and save changes it crashes. When I try to open swatches from the swatch library it crashes. I've used CC for 9 months and it has worked great. Today not so much.
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Jan 29, 2014
When I try and open or place an EPS file I am getting a text import option box... then Illustrator crashes.
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Dec 11, 2012
I am running Adobe Illustrator Cs6 on my Windows 8 computer. I have been using the program with no problems for a few days now. However today the program is crashing when I try to save a file. It starts saying it is not responding. I have tried restarting the computer a few times.
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Feb 3, 2013
So on Mountain Lion, Illustrator CS6 has been crashing on start up. Everyone on here is saying post crash logs but then nothing happens from that? Shouldn't the Adobe devs step in and fix it since obviously it is stopping any work being done at all after a high price tag I would have thought they could pay their development team enough to fix these things. At least step in and say something is being done and will be a patch soon right? Dead silence.
I have been weeding out the problem and I am a novice. The FXG plugin in the Illustrator Formats folder is the culprit. If you remove that from the folder Illustrator runs just fine. Of course this is stupid as a permanent bandaid because people obviously need that plugin otherwise it wouldn't exist.
We give out the issue which is a 2mb plugin and I have researched back to October last year and still nothing is done with multiple patches being available since then. Time to get your act together Adobe or competition will catch up even faster.
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Sep 27, 2013
I am attempting to use the blob brush for the first time, but I can't seem to save my files; the programs crashes on save.
Seems very strange! I am working with CS 5 on Windows 7. i have successfully saved files that don't use the blob brush. I haven't done an exhaustive investigation into similar scenarios that might also cause a crash at save. I tested a few stable files, including renaming them. When I introduce the blob brush, the file crashes at save.
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Sep 18, 2013
Out of the blue, whenever I use live trace, it crashes my Illustrator and I have to force quit. I have tried all different sized jpegs, big and small, force quit.
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May 15, 2013
This is the second time I have reinstalled AI CS6 as last resort. It will freeze up Illustrator every time that I apply an effect like a drop-shadow, etc. 2011 MacBook Pro i7 on OS X Mountain LionCreative Cloud CS6Other tools work fineI have a couple plug-ins from Astute Graphics - however, I had the problems occur previous to the plug-ins.. I have tried restarting, using only AI and no other programs, etc.. When I reinstalled last time the probelm went away for about 4 weeks.
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Jan 20, 2014
I just did the latest CC upgrade and my Illustrator keeps crashing. I use Astute graphics, so figured it may have to do with the plug-ins, but after Iremoved them from the plug-ins folder the issue persists.
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Mar 2, 2014
I've updated programs and installed latested version of Java but did not resolve any of the issues.
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Dec 17, 2012
I'm using Illustrator CS6, Windows 7, Intel(R)Core(TM) i7-3770 CPU @3.40GHz, 16GB RAM, 64 bit operating system. I use the pattern editing feature a lot, and recently it's starting crashing, usually when I try to save after editing in the pattern mode (it's only just started doing this). I don't know why it's started doing this, and it doesn't seem to have anything to do with the complexity of the pattern.
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Nov 14, 2012
Each time I try to change the fonts the application crashes regardless of whether it's a new/old document. I noticed this happening after I installed Illustrator CS5 by downloading it on my MBP Retina. Never had this problem on my old MBP 10.6.8. Either there's an issue with downloading the application or with 10.7.5.
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May 30, 2013
Illustrator keeps crashing every time I try and change font styles on a piece of copy.
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Nov 1, 2012
I have just installed Illustrator 9.0, running on Windows 7. The install was fine but when I try to launch the program I receive the following 2 errors:
1) "Pencil or smooth tool out of memory. Try editing at a smaller zoom magnification".I click OK because that's the only option. The next error window occurs with:
2) "The filter cannot complete because of an unknown error" Error: IMEM.I click ok again because that's the only option.
Then the program crashes and I have to exit.
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Jul 22, 2012
I'm using one of the new Mac Book pro Retinas. Every time I open the Type>Font menu the program crashes. Sometimes I can scroll down a little ways but sometimes it crashes immediately.
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Sep 3, 2013
in fact didn't know I had the time to be either.Creative Cloud is a great idea, pity it has been used to release under cooked software. The upgrade to CC has cost my department hours and hours of chargeable/billable time.URL....
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Dec 18, 2012
cleaned up the fonts and its still crashing by simply scrolling thru to find a file to open and to make matters worse, my CS2 which hardly ever crashed now crashes just opening it. I am rather beside myself, I have an iMac running 10.6.8 with 4GB of memory. I would love to copy and paste the crash report but it's not letting me do that.
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Sep 5, 2013
My Photoshop CC on my Mac (10.8.4) started acting up yesterday. I have tried to validate fonts, reset fonts to default, remove preferences file, restarting, signing out and quitting CC then signing back in, uninstalling the new fonts I installed yesterday, but nothing so far has worked.
Process: Adobe Photoshop CC [2125]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.0.0 (14.0.0.221)
Code Type: X86-64 (Native)
[code]....
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Jun 15, 2012
I've been running CS5 on my Win 7 64 bit Asus laptop for 6 months without an issue. All of a sudden CS5 has started to crash when I run Photomerge, view the System Info, etc.
I have updated the Intel HD 3000 driver.
I have updated CS5.
I have uninstalled and reinstalled CS5.
I have disabled OpenGL.
Faulting application name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8f8e
Faulting module name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8f8e
Exception code: 0xc0000005
Fault offset: 0x0000000000c35752
[code]...
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Apr 15, 2012
CS2 Photoshop is crashing quite often on a Macbook Pro.
PS 9.0.2 (no available updates)
OSX 10.6.8 (using Rosetta obviously)
2.7Ghz Core2Duo
4GB RAM
I've tried reinstalling CS2, reparing premissions and a new user account.
The issue can occur when opening the program, opening a file or doing nearly any action when a file is open. No specific file seems to be causing it, sometimes it will run without a problem for an entire day and other it's constantly crashing.
Here is one of the crash logs from the OSX diaglog after PS has crashed:
[URL]
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Nov 26, 2013
I downloaded the Photoshop CC/LR5 combo a few days ago, and since then the programs have been crashing my PC. (I've attached a screenshot.) This has happened at least 8 times, twice already this morning. Before I upgraded, I was using CS3 and LR4 and never had this issue.
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Aug 2, 2012
this has been happening for a few weeks -
1. i am in photoshop CS5
2. i am scaling an image in proportion
3. the screen goes BLACK (dies) but the keyboard is still lit up, i can't do anything except force shutdown the computer
at first i didn't know what was causing it, but after it happen over 20 times while scaling an image (dragging by the corner) i am sure it is due to photoshop.
I'm running mac OS X 10.6.8 ... this is super annoying as i am losing files and time!!
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