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Nov 8, 2012

In the process of releasing 2013 to the office. We have about 60 machines being loaded, varying from 64-bit Win 7, 32-bit Win 7 and 32-bit Win XP. I have gone through and created new PC3 files for our two KIP printers (3000 & 7000 series). I added one custom page size to each to create a PMP that goes along with them. These files have been placed onto a network folder for all users to access. This is where my confusion begins.

When other users go to utilize these files it is giving an error stating that "the plotter configuration cannot be found, driver cannot be found, device cannot be found, yada yada. The none has been substituted."

So we began to look at the PC3 files and see what the issues are. When the same file on the Server is copied down to a local machine it changes back to a KIP10 driver down from a KIP11 driver on the network. Make Sense?

In order to fix I began running the "Add-A-Plotter Wizard" on the local machine. Created a new PC3 wiih a different name and went back into the program. Now the PC3's that did not work before WORK.

In short, since the 2013 version has a new file format do we have to run the "Add-A-Plotter Wizard" on all local machines before the standard PC3 file will work effectively? Or does having 2011 version still on the machines have an effect on these files?

Win 7 Pro 64-Bit - Dell T1600
Intel Xeon 3.30Ghz
8Gb RAM
Civil 3D 2013

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