VideoStudio :: Unable To Reinstall Pro X4?
Sep 28, 2013
I uninstalled VS Pro X4 about five times and each time re-installed it (in order to clean out any duplicate files of VS Pro X4 that may have been the cause of a crash-on-startup that always happened when I changed the name of the user account). I uninstalled VS Pro again but afterwards the installation wizard of the installer did not work. So now I don't have VS Pro X4 on my computer any more! Secondly, if there is a maximum limit to the number of times the installer works, is there some way to get a new installer or just get one more installation?
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Nov 11, 2013
I am not able to reinstall photoshop cc. I have run the cleaner and restarted my computer but I am still getting an error message:
Exit Code: 6 P.For example,
Payload: PDF Settings CC 12.0.0.0 {60EFC785-D926-447D-A079-C83D51ACD7EC} ----------- ERROR: Error 1324.The path My Documents contains an invalid character.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1324.The path My Documents contains an invalid character. ERROR: Third party payload installer AdobePDFSettings12-mul.msi failed with exit code: 1603 .
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Nov 1, 2013
My CS5 version of photoshop stopped working. I uninstalled it and tried to download and reinstall it but it will not install.
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Nov 6, 2013
I have a valid version of PS CS5 extended. My layer styles started to act up (which worked yesterday) so I uninstalled to reinstall it and now it wont work without a subscription?
I have windows 7 and cant afford the subscription AT ALL and I had a valid software that NO LONGER WORKS.
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Jul 12, 2013
I've been trying for the last week to reload my registered copies of PS CS3, AE CS4 DW CS4, FL CS4 without success. My Mac Pro recently crashed.
I used my Lion backup thumb to restore from time machine but the Adobe products all came up with the error message: "required resources missing". I am unable to either uninstall or reinstall the software. I've been on the India phone with support, posted here and on Creative Cow.
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Apr 4, 2013
I am using Windows Vista 32 bit OS.
I have used the X6 graphics suite for some time now and have always installed updates when notified. A couple of days ago I was notified of the latest update which I duly installed.
Thereafter I was unable to open Coreldraw. I was unable to resolve the issue by reverting to a previous versions from as few days previous. I have done this by using the usual windows uninstall facility.
However, when I try to reinstall the X6 suite from the CD I get an error message that says "A newer version of this program is installed. Delete this first before you install this version" (or words to that effect).
Clearly there is something that indicates a later version is installed but I cant find out why I am getting this message. I have endeavoured to delete everything I find associated with X6 but after rebooting I still can't reinstall the software.
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Feb 21, 2013
Error Message.jpg
Please find the attached "Error Message.jpg" file.I am getting that Error Message while trying to Uninstall "CorelDRAW Graphics Suite X6" on a Windows XP Desktop Computer. This Computer belongs to other person. I am getting the same Error Message upon trying to Re-Install CorelDRAW Graphics Suite X6.How do I successfully Uninstall and Re-Install?
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Feb 11, 2014
My computer had to be reformatted and I need to reinstall elements10. I have the key. I tried using Pro Design Tools but when I click on file 1 or file 2 I get a Access denied message.
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Apr 12, 2011
I installed the download/trial version of X4. I decided to purchase but went through an education/academic seller since I work at a university and get better prices.
I thought I could just input the serial # of the disk I bought but obviously there is a difference in the 2-versions since it won't accept the "educational version" serial #.
So, I figure I need to uninstall the download/trial version and install the what I got on DVD.
I am concerned about loosing the info in the libraries. I made a spare copy of the projects, just in case the uninstall does something with them.
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Nov 30, 2011
I've just reinstalled my window xp which I used it before, but as the result, I couldn't open my saved vsp file at Corel Videostudio pro( I used same software to edit my video), screen say:"file format is not valid" and error no. is 15055:1:1, also I couldn't import my video file of the project to the library, shows: unable to open the file , file not found and I couldn't see all my files' format(such as video, audio etc) in the smart packaged folder. BUT I can still import the video files which I have never used
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Sep 22, 2006
Due to reinstalling VideoStudio 10 Plus because of a reported problem with Service Pack 1 [URL], I have lost the clips I placed in special Library Manager folders I had created. Are those gone for good or is there a way to relocate them on my computer?
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Feb 5, 2011
I have WMV 1080p30 source files that I am trying to render to an 5-6min MP4 HD file for upload to Youtube. I am able to make WMV HD files, but wanted to see if MP4 HD files would make a better final outcome on Youtube (Youtube seems to add a lot of jaggies to my WMV uploads). However, whenever I try to render anything to MP4 HD, VSX3 crashes (it never gets past the "Creating files" message). The windows error log states that the faulting modules are kernel32.dll and ntdll.dll. I have QT 7.6 (not the latest) installed. I have XSVX3 updated to SP2 (although the file downoaded was patch3.exe). In the Make Movie template and in Share/Custom , I don't get the option to see/manipulate any MP4 HD formats or even use H.264 compression. When I bring up Mpeg-4, it allows me to use mainly standard-def or non-HD resolutions and on-H.264 codecs. Is it not seeing the profiles/codecs for HD H.264 from Quicktime? Do I need QT Pro or just the free QT? I can render MP4 non-HD. As an aside, I see no sign that CUDA is being utilized.
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Jan 5, 2012
I need to put an ALT + 0156 character (œ) but it does not work.
When I create one with Work and copy/paste, only the o appear.
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Nov 7, 2012
I am unable to import a DVD into VSX5.
DVD Properties only show as 195 MB udf file system / It is not copyright protected .It plays OK in Power DVD and Windows Media Player and lasts about 5 minutes .It is a free promotional DVD.
To try and import it into VSX5 I go import file -insert media to library -insert digital media -select drive, -start- when I select or get near the small boxes in the top right of title I or chapter1 boxes with the cursor - the screen goes black and the PC reboots loosing any unsaved data..
If I try to do a screen capture of a paused DVD screen either via print screen-paste as new image, or the dedicated screen capture feature in Paint Shop Pro X- the captured screen area only shows black....
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Feb 28, 2011
When I get to the step where one edits the main and sub menus, I am only given the option to RETURN. The NEXT button is missing. This problem appeared after I was forced to re-install VSX2 following a computer crash. I am now running it on Windows 7 Home Premium.
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Jan 14, 2011
Installed VideoStudio for compatibility with Windows 7. Used mainly for editing out commercials fron television programmes recorded onto DVD. Both single use and re-recordable discs used. Everything worked well though the program is top-heavy for my requirement. Automatic suggestion last week that I install an update. The update failed and the problems started. I can no longer import from DVD. The process appears to run up to 60% then stops. The program then stops responding and has to be closed using task manager. The DVD can only be ejected by re-starting the computer. Tried removing VideoStudio using the clean-up tool and following the regedit instructions. Re-installed but no improvement. Suggested workround by Corel is to copy the vob file from the DVD to the desktop, rename this file as a mpg then import into VideoStudio. This does not work. So at the moment I have un-useable software.
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Jul 23, 2013
Every time I try to add an image I get a message saying that there is a format mismatch (see screenshot). This is strange because when I first installed it, everything was working fine. This applies to the following image types JPG, JPEG, GIF, PNG, BMP. I have done some searching and confirmed that I am not the only one who has experienced this.
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Oct 3, 2011
I have a project I'm trying to render to an mp4...I previously rendered 2 different versions of it, then after this morning when I re-edited and finished the project, it doesn't let me render an mp4.
If I try to render, it goes through the whole process and then I watch as the file disappears when rendering is complete. It let me render to an AVCHD file, but it won't let me render an mp4 from it. I tried uninstalling/reinstalling VS x4 and installing the SP but nothing works.
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Nov 18, 2010
I have been unsuccessful in adding voice over to a project that I have created. Have tried using both the built-in microphone on my laptop and a plug-in one. When I activate voice-over the adjustment for volume does not function and nothing is recorded when I try.
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Nov 4, 2013
I've been using X5 since last year and have been able to create and burn DVDs without issues. Today I tried to create a DVD (I chose "Create Disc" from the "Share" menu) and a new window came up titled "DVD Movie Factory 7". I have never downloaded this and I am unable to get past this window. Did Corel update X5 with this new software? I can not create a disc like I did 4 weeks ago. I forgot to mention that I did have to perform a recovery and reset my computer to it's original settings a few weeks back and I reinstalled X5. My computer info is as follows:
Windows 8 64 bit
8GB RAM with Intel i5-3230M CPU 2.6 GHz
750 GB Hard Drive
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Oct 23, 2011
When I connect my camera and select Capture Video, I receive the error:
Unable to switch to capture mode
Check if your video capture driver is working properly
15023:4:2
I select OK and it properly identifies my camera in source as Canon HV30
Using the VS Pro X3 software, I can play, ffwd, pause, etc the camera however, it will not Capture the video at all
This is on my dads pc. he is running:
- Video Studio Pro x3 Pro which has had all patches applied.
- PC is an intel i5 2500 on a Asus P8P67 Pro motherboard.
- 64 bit Windows 7 Home premium all patches applies
- Canon HV30 connected via firewire
Note, I have used this camera with VS Pro x3 on another pc with no issue.,
not sure if i have got a setting applied incorrectly in vs pro x3 or not.
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Feb 1, 2011
I've just made my first attempt of transferring my camcorder tapes to DVD using the video studio pro 3, all seemed to be going well until I tried playing them in my DVD player, you can watch the DVD but there's no sound however, if I play the DVD in my laptop it plays as it should (sound and vision).
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Apr 20, 2011
I have a problem trying to produce a DVD from an m2p file. I am using VS Pro X2.
My file properties are
Video
MPEG-2 Video, Lower Field First
120,924 frame(s)
24 bits, 720 x 576, 4.3
25.000 frames/sec
6000kbps
Audio
MPEG Audio Layer 2 files
232,174,080 Samples
48000 Hz 16 bit Stereo
Layer 2
223kbps
My Project properties are
PAL (25 fps)
MPEG files
24 bits, 720 x 576, 25 fps
Lower Field First
(DVD-PAL), 4:3
Video data rate: 6000 kbps
Audio data rate: 224 kbps
MPEG audio layer 2, 48 KHz, Stereo
I created an m2p video file with premier pro and imported it into VS and saved the project as a VSP file. It is just one complete clip of approx 1hour 20mins that needs no other editing except I added 4 chapter points and saved again.
The problem is that when I try to create a DVD by either Tools/Create Disc/DVD or through the Share Tab at the top, a window opens ok but I cannot do anything with it.
My project shows in the media clip list at the bottom (It shows black because I have a couple of seconds of black video at the start) but I just cannot find a way to get it into the preview pane so that I can use the jog slider or view the project.
When I click Add/Edit Chapter, another similar window opens and my file shows along with the 4 chapter point but I still cannot get it into the preview pane.
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Apr 26, 2011
In VS X4 I see the clouds, rain, lightning, but did not see an option for snow in FX. How to do that or where I could download one
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May 17, 2011
Having produced my first video production on VS4 I made several copies on DVD but I have been unable to get any of those DVD copies to play properly on most DVD players. They all behave differently on on Different players, on some players they won't even start, some will start and play part of the way through before playing up. All copies behave differently on different players. I have been able to get most copies to play properly on my computer.
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Nov 13, 2011
I have a new mini recorder which records 720x480 at 29.897 fps. Video studio says Unable to open file *****.avi for all of the files. They play perfectly well with MS media player, VCL, Quicktime etc so what is wrong ?
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Feb 2, 2011
I have a Samsung Captivate and it records video as .3GP files. I can't import this file to VideoStudio X3. I did the latest "Patch" and I'm running version 13.6.2.69. Shouldn't I be able to import these videos?
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Oct 10, 2013
Been using VidoeStudio Pro X5 for couple years and just picked up a used PC. It had XP and could capture with installed VS X5 with no issues. Today i upgraded to Windows 7, reinstalled VS X5 and cant get past the "Unable to switch Capture" error. I can capture using my Canon Vixia HV40 and Sony FX1000 via Firewire with no problems using HDV Split, Roxio Creator and Cyberlink Powerdirector, so problem must be somewhere with VS X5.I can "control" the camera (stop, play, rewind,etc) through VS X5, but the Capture and Option buttons are grayed out and no image in preview window.
I have tried googling and downloaded a few codecs and drivers but no joy. Naturally I have rebooted and tried fresh install as well
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Apr 21, 2011
Just purchased a Nikon P500 and had / have to create a short video. The *.MOV files (I've tried everything from VGA to 1080p) will import into X2, but kill the app when I try outputting to any file type / format; I cannot even write to an audio file.
Nikon is next, then Adobe, but I can write the MOV file to a DVD and the files open in QuickTime and Media Player.
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Apr 13, 2012
I opened a previously saved project and all the AVI files have blank spaces. When I click properties it says the file is unreadable. When I try to open the file it says unable to open file, catastrophic failure.
These are the same files that I used to edit and render a video a few months ago, and I was able to successfully open the same file in Windows Media Player. I am using VSX4 on a Windows 7 laptop. I'm not sure what updates are installed.
The video file is DV AVI file (720 x 480, 28854 kbps data rate, 298788 kbps total bitrate, and 29 FPS).
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Jan 1, 2012
Unable to add more than one project to a blu-ray disc
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