Photoshop :: Updated Display Driver Now Continually Crashes?
Nov 13, 2013
Due to some issues, I was told by HP support to update my display driver. I now have AMD Radeon HD 7950 but since installing this, Photoshop CS5 Extended and 64-bit keep crashing. I'm given the error:
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 Photoshop CS5 has stopped working
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Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU Enhancements. Check the video card manufacturer's website for the latest software.
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GPU enhancements can be enabled in the Performance panel of preferences?
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Jul 26, 2011
I have a brand new HP Probook 4530s with the correct requirements to run LT 2012 as well as a certified and tested graphics card and latest drivers, but as soon as I try using offset or trim functions while drawing, my screen goes blank for about 4 seconds and an error message below tells me my Display Driver has stopped working and has recovered.
No matter the screen resolution settings, it still does the same, also the laptop is still cool, so can't be a heat issue.
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Sep 25, 2012
ACAD LT 2013 continually crashes when i try to hatch anything.
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Dec 17, 2013
Having issues with Reference Manager - I can't add anything to it as it just goes into "Not Responding" mode and crashes? Is there a recovery/repair option for it?
IDSP Premium 2014 (mainly Civil 3D 2014 UKIE SP1 & Infraworks with some limited 3ds Max Design)
Win 7 Pro x64, 256Gb SSD, 300Gb 15,000 rpm HDD
16Gb Ram Intel Xeon CPU E5-1607 0 @ 3.00GHz (4 CPUs), ~3.0GHz
NVIDIA Quadro 4000, Dual 27" Monitor, Dell T3600
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Apr 17, 2012
I have images that I export as a catalog from my notebook and external drive to my desktop . Did this all the time before the release candidate 4.1 without a hint of problems. With 4.1, it crashes 90% of the time....average export/import of a catalog I am running is about 3000 images. What is particularly wierd is that it crashes on multiples of 500. Normally first crash is at 500, the next at 1000 or 1500 and so forth.Â
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Aug 17, 2009
I have a Canon CanoScan 8800F and I can scan from CS3 just fine for a little while, but eventually, it will give me the following errors: "ScanGear: Cannot communicate with scanner. Cable may be disconnected or scanner turned off. Check status. Scanner driver will be closed." followed by: "Could not open the TWAIN source. Make sure there is a valid source for your scanner in the TWAIN directory in the Windows directory" If I reboot my computer, I can scan through Photoshop again, but only for a few minutes. Anyone have any tips or suggestions? I've updated the drivers for the scanner and I'm running the most up-to-date version of CS3.
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Oct 28, 2013
I just installed Photoshop CC v14.1.2 x64 on a box and it grumbles at me when I launch the program. It says "Photoshop detected an error in your display driver. Update or reinstall the driver and check Use Graphics Processor to retry."
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Checking the graphics driver it is indeed up to date.Â
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Setup:
Win7 Pro 64 bit
Video cards: mv video hook driver2 (disabled)
Nvidia Quadro K4000, v9.18.13.2902
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The graphics options in Photoshop are simply greyed out.
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Jun 20, 2012
This only happens when PS CS6 (x64) is opened (fresh). If I create a blank doc, I get a top left "blank" rectangle. If I start up CS6 and select a file to open, I get the same blank square. After this, if I open or create a new doc, the files look fine. If I zoom into the blank space, it will eventually draw in properly. This is on any file I open. The files are intact.This is on Win 7 x64, Updated CS6 x64.
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Apr 14, 2009
I have a user who is using Photoshop CS4 on a Dell Optiplex 745, with onboard Intel video. Since I read that Photoshop now uses OpenGL heavily in its operations, and also understanding that OpenGL support is pretty bad on Intels integrated video, we put an Nvidia GeForce8400 card in the PCIExpress slot, and loaded the latest drivers from Nvidia (version 182.50 currently). The user reports he periodically gets the attached error message, "Photoshop has encountered a problem with the display driver and has temporarily disabled GPU enhancements. Check the video card manufacturers website for the latest software"... Knowing that some other OpenGL-enabled software is picky about what version of Nvidia graphics drivers are installed, I wonder if this is what we're seeing here...
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May 28, 2013
i have had this error for since over a couple of months and i have been udated my graphics card to the latest beta versions.this is what my graphics process settings show URL....
- AMD radion hd 6000 series
-URL.....
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it only crashes when i switch tools.
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Jan 27, 2013
So I have 64-bit Windows 8, 64-bit Photoshop CS6 and an ATI Radeon HD 4770 GPU. When I go to the settings in PS, it tells me that there is a problem with my display driver so I cannot use GPU graphics processing. I would really like these features to be available to me, especially since my GPU meets the recommendations by Adobe. I installed the latest driver from AMD.
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Jun 20, 2013
Currently using Photoshop CS6 Extended on Windows XP.  When I go to enable UGP in Preferences the message I get is "photoshop detected an error in your display driver.  Update or reinstall the driver and check UGP to retry".  Have reinstalled Photoshop but the problem is still there.  Photoshop Extended is compatiable with Windows XP so why can't I enable the display driver?
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Jan 15, 2013
I've got a Lenovo Thinkpad R500 running Windows Vista.
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I seem to be having an issue with my display driver. Everytime I open Adobe Photoshop, I get an error that photoshop has encountered an error with my display driver, and it does not display images properly (they seem to be very low resolution).
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I checked my drivers, and everything is up to date. I even ran Windows Update just to be sure.
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Sep 9, 2013
Things were working fine until I committed to the upgrade this morning, and then I got this message when I opened Ps CC:
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Nov 16, 2013
I recently upgraded my laptop to Windows 8.1 and now from time to time, I am receiving the error above on the right side of the screen and my photoshop files won't open. Instead it just freezes and becomes unresponsive so I have to close Photoshop from going to 'End Task'. I am using CS6.
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Jan 25, 2009
when I start photoshop, I get a message saying: "Photoshop has encountered a problem with the display driver and has temporarily disabled GPU enhancements. Check the video card manufacturer's website for the latest software. GPU enhancements can be enabled in the Performance panel of Preferences."
I have the latest graphics drivers installed, but this message does not always occur when I start Photoshop although the driver does not change. So, I guess there might be some other reason causing this error message.
I am running Photoshop on a Thinkpad with Windows XP Professional.
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Feb 1, 2009
I am receiveing this message every time I open Photoshop. What dose this mean?
Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU enhancments. Check the video card manufacturer's website for the latest software.
GPU enhancments can be enabled in the Performance panel of Preferences.
BTW. I am using Adobe Photoshop CS4 Extended.
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Feb 28, 2014
Few hours ago Premiere were working perfectly, but I updated the Intel HD Graphics 4000 driver because the new version have OpenCL support, and now every time I open a Premiere Project, it crashes after a few seconds. My computer is a Lenovo G400s Laptop with Windows 8.
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Sep 7, 2012
We just installed the Autodesk Package. AutoCAD works fine, Revit seems to work, but we are having the display drive not responding, when we try to start a sketch in Revit.
ATI Radeon HD 3740 graphics card.
Windows 7 - 32 bit
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Oct 13, 2011
direc3d 9 resets to defaults. annoying, everytime i start max- have to set to my prefferences (anisotroping and texture sizes)
direct3d 10 "display all triangle edges" on/off makes no effect, i still see all triangles, that confuses "use cashed drdx meshes" removes those triangles but they appear entering polygon editing on some files those two checkboxes seems to have no effect at all, i see lots of triangles i dont want or need to see
mobile ati radeon 5650 latest drivers,
8gb ram,
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max 2011 64bit design SP2
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Nov 6, 2012
I've been working with a firm for 6 weeks now, and had no major AutoCAD problems for the first 5 weeks. We're running AutoCAD 2010 on my machine, and it crashes quite often when I close drawings, which is quite annoying. But last week after opening a series of drawings to print some stuff for the boss, and CAD crashing after every 1 or 2 prints, I got the message:
A display driver file (.hdi) is missing or has been corrupted. The program will be closed.
This problem may be caused by missing .hdi files in the following location:
C:program filesAutoCAD Architecture 2012drv
I ran a repair, then did a reinstall, and when neither of those worked I just uninstalled and reinstalled the whole program. I still got the error message, but I had opened AutoCAD Architecture and was using that instead for a bit and saw Autodesk do an update in the background. So I booted up AutoCAD 2010 and it was working again so I guess it fixed the problem. I used it for a few more days then yesterday I had to open and print another series of drawings for the boss and it crashed again after every one, as usual, and when I sat back down and tried to open up a drawing to work on it I got the same error message again. Frustrated and angry, I switched over to AutoCAD Architecture and imported my Classic setting and used that for the next day. But this morning I had to open and print 3 more drawings for the boss and Architecture crashed after every one, then it started giving me the same error that regular AutoCAD has been giving me about the missing .hdi file. I copied the drv folder from a co-worker's computer and replaced mine with the working one, but neither version of AutoCAD is working again.
So I ask, what do I do now? I can't keep uninstalling and reinstalling AutoCAD every week because of these crashes and missing .hdi files. I need a real fix, something to fix the constant crashes and missing files. Sometimes I have to open multiple drawings to pull blocks or whatever from an older drawing, and I can't risk CAD crashing after I close these drawings and me possibly losing some work on the file I am actually working on at the time. this is making me way less productive at work spending all this time trying to get AutoCAD to work.
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May 27, 2012
I've recently installed ACad13 and it shuts down on me at least once, sometimes twice a day - A message appears that says "Display driver fail to display". I have also installed 13 onto a brand new computer using Windows 7 (64 bit). Or is it a problem relating to the new pc - everything else seems to work ok on the computer
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Apr 10, 2013
I just got a new laptop, it's totally clean.
Installed F-secure and made exceptions rules for all Autodesk related stuff
Installed Office-package.
Downloaded and installed Autocad LT 2014, no problems detected but when I start I get this error message.
I got less then 2 hours to fix this and a few other things I havn't gotten to yet and I need this laptop up and running tomorrow for a seminar.
"A display driver file (.HDI) is missing or has been corrupted. The program will be closed."
This problem may be caused by missing .hdi files in the following location: "Autodesk>Autocad LT 2014>Drv>
I can't find the specified file under the folder so I'm guessing it is missing, any quick fixes for this?
AutoCad LT 2014
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Aug 27, 2009
I've got AutoCAD LT 2010 and I can't run it due to either a DLL missing or a Display driver file not found. Anyway I get an error message window pop up then when I click ok there is a second window that appears and then it shuts down. I've tried both a repair and a reinstall but the issue keeps happening.
These are the messages I got;
1st window - DLL not found: C:Documents and SettingsShane.RichardMy Documentsgdi10Res.dll
2nd window - A display driver file (.hdi) is missing or has been corrupted. The problem may be caused by missing .hdi files in C:Program FilesAutoCAD LT 2010Drv
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Feb 24, 2013
When I try to run a stress analysis on my model my video driver keeps crashing. I have updated my driver and downloaded the patch from the auto desk website. In addition I have played around with the visual settings on my computer and nothing works. I attached my computers specs.
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Jun 5, 2012
error message:"Display driver stopped responding and has recovered"  Display driver Intel Graphics Accelerator Drivers for Windows 7(R) stopped responding and has successfully recovered.
This happens when I copy and paste a group of blocks. Â The screen goes black for 2-3 seocnds then finally recovers.
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Nov 18, 2013
Trying to print from LR 5.3 RC using .icc profile in printer settings in Epson Pro 3800 driver the Color Settings and Color drop downs are disabled???? In other applications these options are enabled and selectable.Â
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Sep 1, 2011
AutoCAD Architecture 2011
Windows 7 x64
8GB RAM
Created new PC3 for KIP 3100 plotter using its AutoCAD Heidi driver for Win7x64. Upon plot preview the following error occurs.
This causes a crash report which has been submitted to Autodesk. Â The response was to install service pack 2. Â Error still occurs after installing the service pack.
Using the non-AutoCAD driver works.
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Aug 18, 2013
I just built this brand new computer and everytime I open up Photoshop CC it first promps me with a message that 3d features require a minimum of 512mb of vRam and it has detected less on my system. I then go into Edit>Preference>Performance and under Graphics Processor Settings it says that it is Unable to detect information and that photoshop has detected an error in my display driver.
This is a brand new computer the specs are:
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Windows 8 Pro - 64bit
Intel Core i5-3570k CPU @ 3.40GHz
Ram: 16 GB
Graphics: AMD Radeon HD 7700 Series
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I updated my graphics driver via the Radeon site and it is version: 12.104-130328a-159787C-ATI.
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I even rolled back to previous versions of my display driver and still nothing. I also tried out CS6 and CS5 and I still have the same problems.
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Also here is the system info via photoshop:
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Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Windows 8 64-bit
Version: 6.2
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 4
Processor speed: 3400 MHz
Built-in memory: 16268 MB
Free memory: 13062 MB
[code]....
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Jul 26, 2008
I'm running Photoshop CS3 on a Mac Pro running OS 10.5.4 and it continually crashes, for what I can see as no apparent reason. I've even had PS crash after simply opening an image!
I updated to CS3 at the same time as I updated to Leopard so I can't be sure whether it is CS3 that is more unstable or the latest version of OS X - either way it is absolutely infuriating.
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Oct 21, 2012
I've bought the Adobe Web Premium CS4 package a while back (when they just released CS5) and I'm having huge issues now. Basically all my Adobe applications freeze up directly or do so when using them so I'm unable to get any work done.
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It used to be sporadically but recently it started happening more often up to the point that I can't start Photoshop, Dreamweaver or Illustrator without it freezing up the after the program is launched, when opening a document or working on an existing document. I've just shot a bunch of photo's at a fundraiser and want to edit the RAW images but both Photoshop and Bridge freeze up when I try to open the photo's.
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I'm on a 2010 iMac running OSX 10.7.5 with a 3.2GHz Intel Core i3 and 12GB memory. I realize CS4 on OSX is 32bits but problems with insufficient RAM shouldn't be a problem, I usually have 4-6GB RAM unused.
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