Photoshop :: Locked Files Disappearing
Jul 2, 2009
I opened up a few files in Photoshop 7, and when I was done working on them, they wouldn't save saying they were locked. I closed the files without saving them, and then selected them in the folder, right clicked, went to properties, and unchecked "read only." I was able to work on them and save them after that, but then I noticed they had disappeared from the folder. I have gone to folder options and checked "show hidden files." I have searched for them. When I click on the shortcut for them, it says the file is no longer there and it is not in my recycle bin. Have I lost these files for good?
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Jan 28, 2012
I've been working with psd files in CS4 and after saving once, everything seems normal. After working on a file more and trying to save, I get a message that it can't be saved because the file name is not valid. If I close the file without saving and try to reopen, it says I don't have permission to open the file. I've tried doing a SaveAs under a different name with same results. Even worse is that the files I thought I had saved previously simply disappear from the folder they were in if I do the SaveAs step under a similar, but different name (like adding -1 to the name.) They don't appear anywhere on the computer that I can find. I'm running an up-to-date Windows 7, 64-bit. CS4 also is a current 64-bit.
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Aug 24, 2008
My problem is that i had to re-instate windows xp plus all my software and since doing this some of my files on my external HD will not open i try and i get the error message "could not complete the request because the file is locked. use the properties command in windows explorer to unlock the file" i dont know how to get the files viewable again photoshop opens ok it just doesnt open the pictures ....
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Nov 12, 2012
My bg layers are locked on all my files. I can't move them to desktop etc. How can I unlock these.
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Jun 6, 2013
I have 2 identical PSD files. Both have 10 different paths that are identical for each file. When I flatten and save one file as a jpeg the paths stay in the file just fine as is usually the case. When I open the jpeg the paths are still there as they should be.
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When I save the other file as a jpeg all the paths are there after I've saved the file and BEFORE I've closed the file. After closing and reopening the file the paths are all gone. If I save the same file as a tiff the paths all stay as usual.
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Sep 8, 2013
I have PSE11 on my old Windows XP computer. I have installed it also on my new Windows7 computer and hoped it would be easy to transfer the photos by backup/restore via an external hard drive.
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When I try to restore a backup on to the new computer, no tly file is found. When I then look at that backup folder in Windows explorer the .tly file is absent. I tried again with an older backup, checking first that a tly file had was present, by looking on the old computer with Windows explorer. Looking with explorer on the new computer - no .tly file. Looking again with explorer on the old computer, the .tly file is gone!
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I am completely mystified. I dont't want to keep trying as each successive backup is older. If the .tly files are gone, I assume the backup becomes useless.
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Jan 30, 2013
Trying to create my first animated gif. I have 8 .ico files that i converted to .png to open them. once all are open i try to combine into one file with 8 layers but am unable to do it!?!? If I click on the main layer in any file it shows as locked and says "Indicates layer is partially locked".
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Nov 15, 2011
In a seemingly random way, files occasionally just show up corrupted (thumbnail is white with an X in the center) and no longer open. Image info still shows up but the image is corrupted or lost. I do not have the Preserve feature (or whatever it's called) active, as it didn't seem to have an option to select where the preserved files are stored, and I don't want hundreds of MBs of image files to be stored by default on my small SSD C: drive, where my operating system is installed. There seems to be no rhyme or reason as to why these files disappear. I can not professionally trust a program that exhibits this behavior. Must I now store duplicate file sets, to be drawn from should X4 decide to corrupt my working files at random?
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Jun 19, 2013
We are using C3D 2013 and have recently had 3 different episodes where a dwg file was open and being worked in, CAD shut down without warning and the drawing was lost. As in, it's gone. No longer on the network anywhere. These were 3 different drawings in different projects.The drawings were not new, they had been previously created and worked in by more than one user. We were able to find a backup file and did not lose everything but still thinking there has to be something causing this. The machine is a Dell Precision T5600, 16 GB of RAM, only had it for a few months.
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Jun 4, 2012
I turned on my computer this morning and am un-able to access my 3.6 catalog files in 3.6, LR 4.1 rc2 has no porblem.
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Mar 24, 2013
I've been looking for a solution casually for about a year to this, maybe I'm just stupid! When I import all my videos from my camera and put them into appropriate folders they make thumbnails for the files. Unfortunetely when I close down my computer and come back, they have disppeared. This is a pain because, it makes a large amount of files easy to work with as you have some idea what's contained from a thumbnail! Now initially I just thought it was my computers age (not that old) but I have a Dell XPS i7 Laptop also and it's the same story!
I shoot high quality 1080i .mts files so I'm sure they are a resource suck! Is it because the computer doesn't have the power in the RAM to remember all these files? I would of thought, once a thumbnail is made it's just like a JPEG and not changing ever in real time? Is there something I've turned off on my computer, telling it not to remember thumbnails?
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Jun 19, 2013
We are using C3D 2013 and have recently had 3 different episodes where a dwg file was open and being worked in, CAD shut down without warning and the drawing was lost. As in, it's gone. No longer on the network anywhere. These were 3 different drawings in different projects.The drawings were not new, they had been previously created and worked in by more than one user. We were able to find a backup file and did not lose every thing but still thinking there has to be something causing this. The machine is a Dell Precision T5600, 16 GB of RAM, only had it for a few months.
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Feb 26, 2014
Things keep dissappearing / appearing like text/pics whilst I'm working on Indesign CS6 files ? We have only had it installed about 3 weeks ago and never had this problem before and have been using Indesign for years ?
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Sep 13, 2011
When I export a jpg file from my laptop with windows 7, the file has a lock on it. I don't have the drawing locked but the file shows up locked when I try to email or view and the clarity of the jpg is fuzzy. I don't have this problem when working on my computer with windows xp. Also when the jpg is  locked, it does not read on my mobile phone. What do I have set wrong?
Also on my XP computer when exporting the page is black but exports fine. I would rather see the file I am exporting, I have looked at all the settings but don't see why this is happening.
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Jul 26, 2013
My ai files are constantly being locked by windows explorer. This means I am unable to delete or rename them. To try and resolve this I have disabled Win7 Indexing, turned off the preview pane and have tried ending the explorer process then restarting it (sometimes works). I don't know what else to try.
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Apr 17, 2013
When I select multiple PS tabs and Publish them all to a pdf, the pdf file that is created has a small lock next to it UNLESS I select AutoCAD's default location (my documents). If I select a project folder and name the pdf whatever I want, it puts the small lock. If I let it put it wherever it wants, it doesn't.
Even if I change the default location through Publish Options, it will add the lock. I need to be able to select different folders every time so I need the option of selecting where to put it.
How to stop it from making files with the lock icon on them?
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May 30, 2011
I"ve just recently upgraded to CDGraphics Suite X5 (from 12), along with Windows 7 and M.Office 2010. When trying to export jpg's I've got 2 problems:
a) Jpg files that I"m now exporting seem to have so many more "options" for exporting and are automatically exporting colours as CMYK. Some of the software programs that I use (for programming digital signage) require jpg files in RGB. Is there a way to set this as a default instead of having to change this everytime I export? (note that I have "checked" the embed colour profile option for my US Web Coated Pantones).Â
b) The default for exporting is also set at "custom" - should I always be changing this to either medium or large, or can I just leave it at custom. Often I am just emailing jpg's for approval purposes, so I don't always need large file sizes. Does custom set it to the largest possible file size?
I found a tab at the top of the export window that says "Load Presets" and lists for example "low quality jpg.xml" what is this for?
c) when I look at my jpg files in my documents folders they appear "locked" with a little lock on them. Old jpg files created in CD12 don't have this little "lock" icon on them. I have checked the properties and see that these files give full access for modification etc, so I can't figure out why they may be locked.
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Sep 13, 2004
My plug-ins are disappearing...Just gone. I can't find them anywhere. Artistic - gone. Textures - gone. Not sure what's going on here... Is there any way to restore the factory default plug-ins w/o reinstalling PS altogether?
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Oct 6, 2004
why is it that when i make a new thing it is always locked can some 1 tell me how 2 stop this?
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Feb 22, 2009
I am using photoshop V7. what file I load the "Background Layer" is locked. When I try Help it says select "Layers Window" and click "Layers Locked"... The problem is, only selections not grayed out are; New, Duplicate, Fill, or Adjustment... all other items are GRAYED OUT.. I checked preferences, but find no reference to the subject.
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Nov 24, 2004
I scanned a photo into PS and then tried to work with it but find my cursor changes to a round circle with a line through it. I can't use any tools on it but I can bring up another photo and everything is normal with that photo.
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Aug 14, 2013
My text keeps disappearing after i have entered the text. I know you have to click the tick at the top right of the screen but i want to be able to drag the text around to see what looks good. Also, When im typing the text in i cannot see the text. I am using Photoshop CC,
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Oct 9, 2013
how to get the cursor to stop disappearing in pscs6 both on tablet and mouse.
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Sep 23, 2012
I am running Mountain Lion on an older iMac (2007) 4 gb ram, and newer (2011) Macbook Pro with 8 gb of ram. Cursor disappears and will not comeback without click in finder or another program.
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Jun 25, 2008
I thought it was just the comp setup of some of my buddies, but I'm getting the same thing occasionally. It's kinda hard to repeat, but it Is repeatable.
It's simple. just open a decent sized file, mine right now is 5000x5000, select the brush tool and press the bracket key rapidly to change the size of the brush.
It might take a few times for it to actually disappear, but the mouse eventually should disappear anytime it's over the photoshop window. It shows up over tools and the file menu, but that's it. You can still paint, but it's Really hard to do when you can't see where the stroke is going to begin.
If it makes a diff...Photoshop has the file open and is taking 400MB of mem. Doesn't even seem high. Usually when this happens it's on a file with Way more layers and is taking something closer to 2GB of memory.
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Nov 26, 2003
I've just installed Photoshop CS, and the filter for brush strokes, sketch, texture, and video are all greyed out - I can't access them. What's going on?
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Nov 4, 2003
when you go to "Features" you should see a big Mondera banner at the bottom of the page but for some reason it does not show up:
As you can see the image clearly shows up on my computer.
I just deleted the old site online and uploaded the local site again
just in case.
I also deleted the IE cache just in case. Still can't see the Mondera banner.
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Aug 6, 2009
when my PS daily looses it's presets! I have now saved them so i can reload them.
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Apr 27, 2006
trying to create reflections that end up "dissapearing" (like you can see in the attachment). i´ve tried EVERYTHING, playing around with the gradient overlay but the image always seems to dissapear either at the left or the right, not at the bottom,
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Sep 14, 2007
I'll put them in the presets>>brushes folder, but when i go into Photoshop, they're not there. BUT! When I go to add a new brush through Photoshop, the file is there and I can click on it and it will load under whatever brushes I was using. They're just not showing up.
Is there some limit I dont know about?
Also, my blendings not working when i try to blend layers with a gradient. Say i were to put to pictures on a new file. I'd do a layer blend so the line inbetween them isn't so harsh. But instead of doing that, it just does the actual gradient (the colours are black and white).
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Jul 8, 2008
whenever I'm doing certain things in CS2 now all of my palettes are temporarily disappearing. I can bring them back by clicking anywhere in the blank workspace, but I'm not sure what's caused this. As the most simple example, I can reset all palettes to their default positions and reset to the default workspace. I then open an image, go to levels adjustment, cancel whatever change I might make, and all of the palettes disappear. Also, all of my palettes are floating within the main CS2 window. That is, if I want to move the whole PS2 window around my monitor, I'm having to deal with each palette and main menu separately. I'll bet all of this is a simple thing to reset, but I haven't found what's going on yet.
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