Photoshop Elements :: Cannot Get Media After Seeing Thumbnails When Trying To Import From IPhone
Aug 28, 2013
I connect my iPhone to my PC and open Photoshop Elements 11 Organizer. I click Import and select my iPhone (using current iOS version). It searches and finds all photos. I click get media and I get the following error: "Elements cannot obtain files from this device. ensure that the device is connected properly, or that the battery is charged, and try again."
I click Ok and the import fails.
In the attached screen shot you can see the import process about to begin, but the error box pop up over top.
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Jan 8, 2014
I am unable to import pictures from an iPhone into a fresh install of Elements Organizer 12 which was installed on a brand new installation of Maverics on our iMac. I receive a nasty looking error. Are there any known issues? I would think there would have to be known issues as both my Organizer installation and Mavericks version is freshly installed.
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Dec 29, 2012
Why can't I "import media" to organizer from a folder by right clicking the folder placed on a second hard disk in the computer. "Import Media" is dimmed.
System 7 and PS Element 11.
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Dec 16, 2012
I have tried the alt/ctrl/shift to no avail. LR4 will display them correctly as will Windows Live Photo Gallery. I've deleted from catalog and re-imported with same result. Using the "update thumbnail" tool does not work. Some times it will display item as an MP3 file that shipped with PE11. The mp4 files were created with Cyberlink PD10.
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Feb 4, 2013
I'm trying to import a photo straight from my iphone into photoshop but it is telling me it cannot complete request as it is not the right type of document.
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Mar 28, 2014
Will not import from card, iphone or HD
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Aug 20, 2011
I am currently experiencing problems trying to import iPhone 4 video into After Effects CS5.
Firstly i'd like to note that the video plays perfectly fine on the iPhone, VLC and in Quicktime Player. The audio and video is in sync.
When I add the footage to After Effects the video becomes slightly out of sync with the audio. I have noticed this in RAM preview and also in renders I did just to test.
I also want to note that, both my iPhone and After Effects have latest software updates.
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May 11, 2013
When I try to import them, it shows up as no photos found.
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Dec 15, 2012
I've noticed that if I use Lightroom to import photos from my iPhone, it fails to recognize that it has already imported them. I don't see this behaviour when imporing from my Canon. How do I get LR to recognize what it's already imported?
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Mar 26, 2014
I recently imported the camera roll (not the photostream) off my iPhone 5 into Lightroom. The filename appears as the number of the image (eg. IMG 6438); I want to import photos also taken with the same iPhone that had been uploaded to my MAC desktop (because they include photos not currently on the camera roll) but they have assumed a different filename (eg. 2013-06-27 14.40.16.jpg). I have checked off "Do not import duplicates" (and am not renaming upon import) but LR is not recognizing them (the identical photo) as such and weeding out the ones I actually don't have in my library is becoming increasingly problematic..
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Sep 19, 2013
Can I use elements 11 to get photos off an iphone?
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Dec 15, 2012
I'm trying to figure out how to delete old photo cache of photos for iphone. My iphone5 keeps updating older version of photoshop 7.0
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Feb 9, 2013
get pics from iPhone 4s to organizer?
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Feb 3, 2013
Photoshop elements 4 does not work with IPhone .
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Apr 21, 2013
I have been using Elements 8.0 for some years and it still uploads pictures from my regular camera Sony Cyrbershot. It used to upload from iPhone 4s OK but has not done so for a week. The pictures can be seen in File Explorer and iTunes syncs fine with the iPhone but iPhone is not detecetd at "Get photos from". Clicking refresh does not work.
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Oct 11, 2012
I use photoshop elements 10 with the organizer as my photo catalog. I have deleted my photos off my iphone. I want to get a selet few of the photographs back onto my phone. I thought the easiest way would be to use iphoto with itunes. I don't want to email myself each individual photograph back to myself. My filing system is as following tree
Pictures/photoshop/Each year I have take photographs/Month I have taken photographs/
itunes does not recongize all the sub folders so I would have to download the whole catalog into my iphone.
Prefer this method would be to make up an iphone album in the organizer and just have these photos downloaded to my phone.
Even if I did this system, however, the mac version of photoshop elements does not let you export photos to create a folder in my system for itunes to syn with.
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May 12, 2013
Photoshop Elements 8 (version 8.0). This is first time I tried to use photo downloader from Adobe Bridge (CS4 3.0.0.464) with my iphone 4s. It crashes every time. Have been to preferences and deleted adobe.downloader.plist. Still crashes.
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Oct 8, 2012
I have not renamed or moved original elements, yet when I recently opened an on-going project in Photoshop Elements 4.0, about 1/4 of the media elements were gone. Why? Is there a way to troubleshoot this? Anyway to recover these slides? Can't see that any photos, etc in the Organizer have broken links.
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Jun 10, 2012
I have recently upgraded to VS Pro X5 from VS Pro X2, and have a question about the import from digital media feature. I've ripped my DVD folder to my HD and select Import from digital media. The title and chapter thumbnails appear, but it takes a while for the graphics to appear. Also, when I try to play an associated thumbnail to determine exactly what I want to import, VS Pro X5 enters a non responding state for some time, depending on the size of the video. It does eventually continue and plays the title or chapter. When I select the title or chapter for importing, it does in fact import, it's just the delay in playing the clip that I'm questioning. But when I run the same process on the same computer in VS Po X2, the process is almost instantaneous. Since both programs are still installed, I realize that I cam simply use VS Pro X2 whenever I need to use import from digital media. It's just odd that the earlier version of the program would perform this function better than the more recent version.
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Jul 27, 2013
my Corel VideoStudio Pro X6 . I am trying to import from digital media,but it won't read file formats on DVD. I know that those are VOB files,and it worked well,and now it won't read it. I changed the file format from .VOB to .MPG and in that case I can add that chapters as a regular clip. I can't o it from Import from Digital media. The error that pop up's says:
1. The file formats of some selected files are not supported.
2. There is no valid clip.
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Aug 25, 2011
I've been trying to import a XML from FCP (xml version 2), bun everytime I only get a timeline with unlinked media...
I placed the XML one directory above my media. But when I drag the XML into my library (having Store Local Copy turned on), I only get the "empty" timeline...
When I try to relink my media from the gateway, it's not relinking anything (it says, no video and audio found). Is there no way to import an XML without having to import the original media into my library? Also, no matter what kind of clip I'm importing, it always soft imports my clips, although store local copy is turned on...
Attached is a picture with the settings for my xml import (and on top the unlinked xml, which says SOFT, although, as you can see on the bottom of the screen store local copy is enabled).
Smoke 2012 SAP2 SP4
and
Smoke 2013 SP2 (Smoke Classic Keyboard Shortcuts)
Mac Pro 4,1
OS X 10.6.7
12 GB RAM
NVIDIA Quadro 4000
14 TB RAID (Areca)
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Aug 10, 2012
I'm having some difficulties in importing the material for the 2013 Smoke PR-2, when he gets care LINKED with the file, if I change the file folder on the desktop it disappears. How should I proceed?
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Jan 29, 2013
Whenever I start Elements Organiser, there is an on-screen message that there are files ready to import and that the Organiser will now import these files into the Catalog. Then a "Getting Media" box displays and, at some point, say 56%, the "racing cursor" appears and the programme does nothing more. It just freezes and eventually there is a Windows message stating that the programme is not responding. This happens in Elements/Premiere 11. I reinstalled Elements 6 and the file importing works quickly and without problem in that version of Elements.
This is a new, custom-built PC, running Windows 7 Home Premium 64-bit. 16 Gb memory. Adobe programmes were installed for 64-bit OS exactly as directed in Adobe instructions. All hardware drivers are up to date. No other problems with any other software, just Adobe's Elements 11 bundle !
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Mar 3, 2014
the problem that i have is that all my RAW file thunbnails only show the elements 12 logo can i get the pictures back
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Jul 24, 2013
I have the trial version of lightroom 5 & it will not import from a media card
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Jan 19, 2012
When importing media from my iphone I'd like to ONLY import jpgs, not the mov files. In searching, the sort option in the import dialog on "media type" should work so I can easily just select new jpg files, however this does nothing for me. Is this supposed to work? I'm running OSX 10.7.2 and LR 3.6.
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Jun 13, 2013
I am finding that the thumbnails for images to be imported from CF and SD cards (Sandisk Ultra and Extreme both 30MB/s) are taking a long time to appear in the import panel in LR5 - and much slower than they did for LR4.
I also get a lot of blank thumbnails as I scroll up and down the panel - sometimes in the middle of the group and sometimes at the top or bottom. These then eventually appear if I hold still on a block of thumbnails.
The most images I have tried to import at once is 155, (Canon 5D III) and I would guess that any more than this would be very slow indeed.
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Sep 14, 2013
I'm using a Nikon D600; and often my imports contain hundreds of images shot Raw.
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Dec 5, 2013
New update seems to have caused any QT with audio and video to be locked together....ie if I lift the video, it'll lift the audio, or if I apply an effect to audio, the video becomes unrendered, where previously it wasn't. Used to be able to modify or edit without V&A locked together.....
smoke2014advsp2
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Dec 20, 2013
What to do when trying to import a jpeg photo through the media brower and PPCS6 crashes? It all started when the program crashed while I was editing. I installed an upgrade to CS6 and rebooted. After that I could not import photos into the project.
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Apr 15, 2014
My assistant and I are working on 2 different computers tied to a server. We need to be able to pass sequences back and forth. Unfortunately, Premiere seems to be adding the associated media files with each sequence import. Our project has fast become a mess of duplicate media. Also, I noticed this "new feature" listed on the Adobe site: An option has been added to not consolidate duplicates on import.Will this fix this problem?
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