Photoshop Elements :: Premiere Elements 11 Freeze When Getting Media
Jan 29, 2013
Whenever I start Elements Organiser, there is an on-screen message that there are files ready to import and that the Organiser will now import these files into the Catalog. Then a "Getting Media" box displays and, at some point, say 56%, the "racing cursor" appears and the programme does nothing more. It just freezes and eventually there is a Windows message stating that the programme is not responding. This happens in Elements/Premiere 11. I reinstalled Elements 6 and the file importing works quickly and without problem in that version of Elements.
This is a new, custom-built PC, running Windows 7 Home Premium 64-bit. 16 Gb memory. Adobe programmes were installed for 64-bit OS exactly as directed in Adobe instructions. All hardware drivers are up to date. No other problems with any other software, just Adobe's Elements 11 bundle !
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Aug 24, 2013
Having problems loading New Project and adding media files. Adding media ... freezing.
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Oct 8, 2012
I have not renamed or moved original elements, yet when I recently opened an on-going project in Photoshop Elements 4.0, about 1/4 of the media elements were gone. Why? Is there a way to troubleshoot this? Anyway to recover these slides? Can't see that any photos, etc in the Organizer have broken links.
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Feb 13, 2014
where when I try to export my video, I get a pop up window saying 'some media is offline, it will be rendered using the red media offline graphic'. in Premier pro all my media seems to be online, I have followed several different video tutorials on how to re-link media and the option to re-link media is greyed out for me as there is no media that is unlinked, so why does this message come up when trying to export? Playback in PP is fine, all media appears to be online.
Having viewed the exported video it seems that all the media which has been replaced by the red 'media offline' logo is all the .MTS files filmed on my Camcorder whereas all the GoPro footage is showing up correctly in the exported video.
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Dec 18, 2013
For two days when I try to sign in within Elements 10, it freezes up showing the Signing In dialog. The only way out is using the Task Manager. I'm running Vista. I can sign in using my browser so my ID and pswd are OK.
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Oct 25, 2012
When I click on the straighten tool and then click on a horizontal line on my photo, as I attempt to draw the line across the photo it freezes after a fraction of an inch and rotates the photo before I've drawn the line along the horizontal feature I'm using and it's always wrong. I had this problem with my downloaded trial version of Elements 11 and it appears on the version I purchased in the store today.
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Mar 3, 2014
Here's the text:
1. Should Media Cache Files and Media Cache Database be in separate folders? Does it matter?
2. Can I open an "in progress' project from P Pro CS4 with CC P Pro and continue editing?
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May 13, 2013
When I open Elements 11, I get "There is no media to preview". The program was working correctly. MY catalog contains 10K photos. I have been working on a video in Premier 11 and lost the ability to connect with My Catalog. I have opened File>> My Catalogs. I see my catalog[current] but the open button is not active. How do I open My Catalog? I do have another small catalog and it will open.
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Jan 8, 2012
Can I use "edit in" in Lightroom to move video clips to premier or premier elements to edit them?
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Feb 18, 2014
When I am viewing images in the Media view I can't find a way to go from a vertical filmstrip view to the normal media view which places all images in the middle view area.
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Nov 23, 2013
I have Elements 11 and am trying to recreate the media database. I get to en_US and when I click on it I do not see the file media database.db3. I use Windows 7. through the process for recreating mediadatabase?
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Dec 3, 2013
I cannot add media to existing albums if the tag panel is or has been open. I get an error message 'error applying keyword tags'. However, if I open a new album, then subsequently try to add media (or remove media) it works!
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Dec 29, 2012
Why can't I "import media" to organizer from a folder by right clicking the folder placed on a second hard disk in the computer. "Import Media" is dimmed.
System 7 and PS Element 11.
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May 20, 2013
When I try to backup my catalog the program locks up during the "Calculating Total Media Size" process at 33%?
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Oct 20, 2012
I have adobe premier elements 8 installed ,my operating system is windows 7 when film media are collected the program will not display the media APE8 states no compressor/decompresser/ codec installed.were can I download and apply this from.
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Feb 13, 2013
If I want to drag over several pictures from the grid to an album or choose for them printing, as soon as I highlight more than one the file name stops showing in the information box. Therefore I can't figure out which pictures to highlight (after I have spent a long time analyzing each one individually). Some of my shots are so similar that I need the file name to choose the correct ones for the batch I want. Is there a way to see the filenames in the grid?
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Nov 19, 2012
what's the maximum number of photos that can be organized in Elements 10? what's the maximum size of a photo with a thumbnail what's the meaning of the 'broken card' icon?
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May 21, 2013
How can I keep album order when copying to another media (ie. DVD)?
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Jan 18, 2013
How do I delete all media(photos, albums) on Photoshop elements 11?
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Aug 28, 2013
I connect my iPhone to my PC and open Photoshop Elements 11 Organizer. I click Import and select my iPhone (using current iOS version). It searches and finds all photos. I click get media and I get the following error: "Elements cannot obtain files from this device. ensure that the device is connected properly, or that the battery is charged, and try again."
I click Ok and the import fails.
In the attached screen shot you can see the import process about to begin, but the error box pop up over top.
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May 26, 2013
How can I prevent the Getting Media dialog appearing, I have left Organiser running for hours and it never disappears. The Stop button does nothing. It is not possible to to close the program without Ctrl Alt Del.
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Feb 22, 2013
How can I move a catalog from Media to People??
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Feb 17, 2014
Recently switched from Vista to W8/64 (new pc) and reinstalled PSE11, after which I can no longer copy files to removable media, i.e. to a DVD. After choosing the right drive and pressing the "done" button the burning screen pops up and freezes.
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Oct 29, 2013
Have never had this problem befoe and suspect/hope simple solution. When I select an album from local albums it shows the album pictures, but also every other photo in my catalog, which is almost 10k. I only want to see the pictures in the local album, which may be 25 or whatever.
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Aug 29, 2013
I have tried a coule of times to add photos to a new project, to make a slideshow. In one case I added some transitions just to see how they look. Then I click on the PLAY button, nothing happens. I've tried it a coule of times, saving under different filenames. What gives? in one case I rendered the file, no difference.
A big waste of time so far. I did convert some video clips from a .mov format and the worked fine on almost any DVD player but I I am trying to make a slideshow for a web page and nothing is working.
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Mar 19, 2013
How do you add an additional pic from the media screen to an existing event using Elements 11 organizer?
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Feb 22, 2014
PSE12 / Windows 7 64-bit
This is weird, there is one item in my catalog that I cannot delete. Whenever I try I get a dialog box 'Error Deleting media'. I've run 'Repair Catalog'. but that didn't fix it. I've tried deleting the file it is connected to but it still won't let me (either directly or via Find> All Missing Files').
The only other occurrence of this I've traced in the forum is at [URL] .... and that didn't seem to get resolved either. Fortunately though in my case it is just this one file, I can still add files and delete others.
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Oct 29, 2012
I've just applied the complimentary PSE 10 to PSE 11 upgrade.All appeared to work fine. However I seem to have a problem when trying to select Media to view via Tags.If I select a Tag, the required media (photos) are displayed as expected, however if I then select a 2nd Tag all thumbnails vanish and there is a "message" : No media to be displayed.
The problem appears to be a simple case of not allowing multiple tags to be selected? This worked (and still does) in PSE10. It should be possible to display media by selecting multiple Tags but doesn't show a specific example ! I don't see any "Preference" that prevents multiple Tag displays.
Is this a bug or a PSE11 "enhancement" ? My setup is Win 7 Pro 64bit
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Sep 8, 2012
What is the proper way to change the color of a social media icon like this one. I have no trouble making a selection, but I'm embarassed to say that I don't know what to do after that. I've tried adjusting the hue/saturation, but important detail is lost, and (for example) if I was trying to make the image #ff0000 red, it wouldn't really be true in color with a hue/saturation adjustment. I know this image is not the best quality, but something tells me that I need to make and selection, then create a new layer.. but as a newbie I'm stumped. Oh, that is - a newbie still using Elements 8.
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Aug 22, 2013
I am trying to get Microsoft media player to see the albums i have created in Photoshop Elements
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Oct 2, 2012
I am a new Mac user - recently insalled Photoshop elements 9 and tried to import my photos which are all in iPhoto at the moment into the organiser. I went via the 'Get files > import from iPhoto' menu and I keep getting a messsage tab saying 'no suitable media'.
I clicked the share in iPhoto and also tried via the getting files directly route (you only get the 'iPhoto library' that way not the individual files - any combo of clicking wont seem to let me see the files there).
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