Photoshop Elements :: Unable To Update Adobe Account After Inputting Personal URL?
Mar 28, 2013
I'm at the stage where I input my date of birth and choosing a personal URL for Adobe Photoshop Elements 9. I DO NOT use symbols. I have tried simple words and names and sometimes include numbers. I've checked both boxes referring to updates and agreeing to the Terms of Use. I click on Update Account and I get this message:
"And error has occurred, and your changes were not saved."
I have registered the program on the website. My account is identified and recognized. Why can't I get passed Update Account? Why must I have a personal URL if it's the only thing stopping my progress?
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Mar 17, 2013
I am unable to create a Personal URL when registering Adobe Photoshop Elements 10. I receive an error message that simple states "an error occurred and your changes were not saved." I then get redirected to the same page to create a personal URL. It is an endless cycle.
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Sep 22, 2013
Every time I try to log into my Adobe account the little wheel spins and spins. Right now it's been spinning for 10 minutes. The log-in email and password are correct and I get no notice that the user name or password are incorrect. I have to change the password every time I log in. And why do I need to log in to download Camera Raw 8.2 anyway?
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Jan 6, 2014
I have been unable to sign into my Adobe acount through Photoshop Elements 10.
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Feb 25, 2013
When trying to email pics via Adobe email for the first time, they send you a "code" ( my words ) and ask you to email it back to them so it may be verified.. My problem is that the "code" to my email is never received. Where is it? We've tried checking if there is a blocker on my computer.
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Apr 16, 2009
It looks like the same 2.3mb file that the update program is trying to download. Once the update is started it just keeps trying to download that file until I cancel the update.
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Jun 26, 2013
New Trial user and unable to import Raw file and unable to download camera raw plug-in.
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Jun 26, 2013
On the drop down menu on my pse11 the import/export options are unselecteable, why this is and how it can be resolved as I would like to be able to import things.
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Sep 7, 2013
Recently, when I try to open Photoshop elements 9, I am asked to allow PSElements 9 adobe systems inc. to make administrative changes to my computer. I have had Elements 9 on this computer for 2 years without being asked for this permission. If I click yes, photoshop opens, if I click no, it doesn't open so I then have to click yes!
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Jun 22, 2013
I've just installed Elements 8 and I can't sign in. Won't accept/create my personal URL. I'm using Mike. Keep getting a "Failure" message..
I got brushed off by their Agent because my problem is with a back issue.
I can not find a email address for Adobe? How to email Adobe
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Nov 24, 2012
I see how to establish a new shutterfly account, but how do I link to an existing account?
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Jun 1, 2012
I received a message that an Adobe Raw update was available. I started the update and it told me to close PS CS6 which I did.
I restarted the update and it continues to give me the message to close CS6 even though it is already closed. I tried rebooting and had no affect on this problem.
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Sep 20, 2012
The icon appears disabled. When selecting the app I get the error msg: "You can't open the application "Adobe Photoshop CW6.app" because it is not supported on this type of Mac.
CS6 worked fine after upgrading to Mountain Lion. It appears an update that I downloaded from Adobe earlier this week could be the cause.
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Oct 23, 2013
I updated my mac yesterday to Maverick and now Adobe Photoshop CS5 won't launch. what files I need to delete to get it to launch. I tried reinstalling it, and that didn't work.
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Apr 27, 2013
Why does Adobe update the Creative Cloud and not to software I purchased to the same level?
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Mar 21, 2012
I've been told there is no plug-in for CS2 so that I can input RAW files directly into Photoshop, and that I must upgrade to CS5. Is this true?
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Sep 5, 2012
I recently bought a cuple of canon600d's upgrading from 450's, my photoshop CS5 does not recognise the raw format. Adobe server is offline or unavailable to enabe me to download update/ I have downloaded a trial version of CS6 and of course raw works perfectly. The Adobe server has not benn able to open for about 3 weeks now. I turn off my firewall settings beforehand.
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Oct 17, 2013
CS6 Adobe Photoshop Extended (64 bit) installed on Windows 8 will not update. Adobe Application Manager opens with message as shown below. I use Kaspersky Internet Security which I am not very familiar with as yet. I tried to update after turning firewall off without success.
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Mar 16, 2012
I have scoured the forums and I see no discussion that addresses my particular error. For starters I have a Mac, not Windows.
Here's the error from the log:
- 0 fatal error(s), 2 error(s), 0 warning(s)
ERROR: The following payload errors were found during install:
ERROR: - Adobe Bridge CS5_4.0.5_AdobeBridge4-mul: Install failed
I'm following this Adobe guide on troubleshooting but have no clue how to address this. I have uninstalled and reinstalled Photoshop 3 times.I am also getting similar errors for pixelbender and Camera Raw:
Adobe Pixel Bender Toolkit 2.5 Update
Installation failed
Photoshop Camera Raw 6.6 Update
Installation failed
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Sep 2, 2013
after editing an effect from the panel (such as adjusting the levels of a drop shadow), to add it to the effects panel?
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Dec 15, 2012
I have Creative Cloud subscription and Photoshop 3D Extrusion used to work fine (though slow).
After latest update several days ago it stopped working, displaying an error message instead:
"The 3D features require that 'Use Graphics Processor' is enabled in the Performance preferences. Your video card must meet the minimum requirements and you may need to check that your driver is working correctly"
The Graphic Processor is enabled, and the driver is working fine.
Is this a bug or a "feature" in new version? How to make it work as before the update?
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Aug 30, 2012
I have CS5 Production suite with CS5 12.0.4 loaded. Windows XP 32bit. There are two patches at this link: URL.....
The patch is for version 12.0.5 or 5.1.1. When unzipping it is looking for a 12.0.5 file and it cannot find it since I only have 12.0.4 and there is no newer file when updating. When I do unzip the file and run the installer, I get Installing 12.0.5 then... There was an error installing this update. Error Code: U44M21218.
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Nov 11, 2013
I tried to install the update with Adobe Updater and it failed with error code U44M1P7.I then downloaded the update patcht directly from the site and tried to install. Again error code this time U44M2P7.
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Apr 1, 2014
I have Googled it. I have contacted Adobe and they say they no longer support CS5 - I have considered upgrading to CS6 but this version was already installed on my computer at work when I started the job and I can't find the box with the serial number in order to upgrade. I would love to just fix the plug in issue and keep using CS5.
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Feb 1, 2013
I've just installed Extension Manager Update 6.0.5.9 yesterday and today I've get a wired problem with my bambo tablet.I've used this tablet for 3-4 years without problem. The problem I've now is when I drag lasso tool on an image to make selection it doesn't make a selection even it is showed in the history state that I've used lasso,or magnetic lasso.
My machine is a Mac Pro 2010,Quad-Core Intel Xeon running on Lion 10.7.5 and my bamboo driver is the latest version 5.3.2-2. Even now I've change to use freeform path I've still cannot change form path to selection.
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Oct 9, 2013
I am trying to update to Camera Raw 6.7.1 in CS5. I downloaded form this link:
[URL].........
However, after download and unzip the folder says it is the update for version 7.1 which will not work for CS5. Need a link to download the update to version 6.7.1.
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Jan 17, 2013
why cs6 13.0.1 wont update to 13.0.2 i have even done the manul update and that will not work.
i have removed and put photoshop on my macbook retina now 2 times i have all up to date updates. i have done every step ive seen in other discussions and still no luck.
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Dec 4, 2012
I am trying to open a video to edit in CS6 and I get this error: Could not complete your request because DynamicLink is not available
I tried to update and it told me to use the Adobe Application Manager, which in turn gave an error and told me to use the Adobe Support Advisor, which didnt work.
I tried to uninstall the program and it told me to use the Adobe Application Manager.
Adobe Application Manager failed and it told me to download the Adobe Support Advisor.
Adobe Support Advisor told me that there was an issue:" cpsid_82829s1: "A restart is pending," bootstrapper error has occurred. "Token Number: 40-87772-063201122012 I followed the instructions it gave me to correct this issue:
If you receive the error "Installer has detected that a machine restart is pending. It is recommended that you quit the installer, restart try again," do the following:
# Restart the computer and try the installation again.
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Feb 11, 2013
the map module is broken after a recent adobe flash update on OSX 10.8.2. It's just a grey screen now when I go to it.
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Jun 23, 2013
I have Windows 7-64 and I can not install the latest update 13.0.2 for Adobe CS6 (Swedish)! How to fix it?
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Jun 7, 2013
I am not able to update photoshop CS6 to the latest version. I have this problem on two computers. I get an error message which refers me to a file in the ../common filesadobeinstaller directory, but the file is not readable (gz). I have repeatedly tried to install the update. I have de-installed the program and re-installed it, but am still unable to apply the update.
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