Photoshop Elements :: Stops Responding / Shutdowns And Restarts
Jun 5, 2013
When my PSE10 stops responding, as it frequently does, it does not pay to wait. Even if it finally responds, I have to shut down my computer before I can access the app and begin work again.
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Jul 7, 2013
I've been using Adobe Photoshop Elements 11 for a couple of months to create 11x8.5 photo collage's as part of my digital scrapbook. Yesterday, when I tried to create a new collage the program stopped responding and forced me to close it. It will only do this with an 11x8.5, it's not a problem for any other size, unfortunately the rest of my pages are 11x8.5 so I really need to be able to use this size!
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Oct 31, 2012
System is Windows xp pro 32 bit with 3GB ram. Cannot save or even close out photoshop. Need to end task and start over again. Sometimes documant will be recovered sometimes not.
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Oct 18, 2012
When trying to use the Photoshop cs6 trial the program stops responding. I have uninstalled a couple of times and nothing changes.
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Nov 16, 2008
First of all, let me say that I am very enthused with the changes in CS4. I feel that this is the best update to PhotoShop that I have seen, and I am a user since version 3.0.
The problem that I see, ocassionally, is that PhotoShop becomes non-responsive for a long period ie: 1-2 minutes. I have experienced this on both my desktop (64 bit Vista Ultimate and 64 bit CS4) and my laptop (32 bit Vista Ultimate). During this time the disk drive is continuously active as though it is swapping the file to disk. The file size, however, is not large enough to cause this and the utilization factor is shown as well below 100%. After a period of time the disk drive stops and CS4 becomes responsive again.
The system is an AMD dual core processor with 6GB RAM on the desktop and 2GB RAM on the laptop. Both systems use SATA hard drives. The CS4 scratch disc is a separate dedicated drive on the desktop. Both systems use Nvidia video and open GL is working fine on both computers. Both computers have the latest Nvidia drivers. Since there are no open GL problems, I assume that the video drivers are okay. As I have said, I see this problem on both my laptop and my desktop.
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May 15, 2013
I have AutoCAD LT 2011 running on Windows 7 64. I'm using it since long time.
Two weeks ago I started having this problem: as soon as I select any command from the File menu that should open a dialog (Open... Save As... Import...) the program freezes and I see (not responding) in the upper left title bar.
No way to go on. The only solution is to close the program.
Reinstallation from scratch included. System recovery to factory image included. No solution.
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Jun 23, 2011
Working in photopaint . . . all goes well until I try to save or close the file. Then it stops responding. When I try to close CorelDraw, it says that I cannot close it while I have the photo open in Photopaint. However, Photopaint is no longer running. This is new problem since I installed Patch 3.
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Sep 26, 2011
I'm running Windows 7 64bit on a relatively high end PC: 2.65 gigahertz Intel Core i7 920, 6 GB ram, NVIDIA GeForce GTX 295 [Display adapter] (2x) in SLI, etc...
So when I attempt to open eps file, it simply hangs, and eventually says NOT RESPONDING. As I type this I've been attempting to open a file for over 30 minutes. I've tried rebooting to no avail.
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Nov 12, 2013
Since upgrading the server in our office Autocad 2013 is having trouble opening files. When I attempt to open a file the progress bar gets to about 85%, a "not responding" message comes up for about 15-20 seconds, and then the file opens. Two workstations in the office have AutoCAD 2013, one has 8GB RAM and Windows 7 64 bit, the other has 16GB of RAM and also a WIndows 7 64 bit OS. Neither PC had issues opening files before the new server went in, and neither PC is having problems with any other network program. Is there somewhere within the program or in Autocad's registry entries that might still be pointing to the old server? I have tried the following, Firewall has been turned off, VP has been disabled, repair has been run on the program (through programs and features in the control panel). I have email support through Autocad and sent them an email this morning, but have yet to receive a response.
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Aug 16, 2013
I was using Roto Brush for a while today and everything was working as expected. I Roto Brushed about 20 frames, just doing touchups where necessary. However, after a while, Roto Brush just stopped responding to new strokes. I could not add or remove from the mask. I've tried flushing the RAM and then restarting AE but the problem persists.
I'm using After Effects CC on Windows 7 64-bit with 16GB of RAM.
I made a screen cast to show the problem. You'll see me painting to add and remove from the mask on a couple of frames. Roto Brush looks like it's going to do something but then nothing changes in the mask.URL....
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Sep 20, 2012
I have elements 5. I know its old but I hardly use it so im not ready to upgrade now. Im trying to use offset. It brings up needing to simplfiy so I do but once I get in to the area to change the numbers it freezes.
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May 29, 2012
Elements 10 in editor "not responding". Uninstalled and installed ... still same problem. Was working perfectly for 3 weeks until today.
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Apr 12, 2013
I recently upgraded from Elements 9 to Elements 11. Now when I work in the Organizer or Editor the program frequently freezes up and then displays the message "program not responding". If I wait long enough - several minutes - it begins to run again. I never had this problem with Elements 9
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Mar 20, 2013
How do I fix the "Elements Organizer Not Responding" problem I have? Unable to use the Organizer at all today.
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Nov 17, 2012
my photoshop elements 10 is freezing upon start up when generating thumbnails
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Oct 3, 2012
Normally LT runs fast enough that you can't see what it's doing, but occasionally it will bog down so that you can see the lines in the Properties manager fill in one by one as you select and deselect entities. A quick restart of the program used to be all it took to refresh it and get back to normal speed. But I still have this problem after multiple restarts and a machine reboot. It's slow enough to be almost unusable.
It's an old machine due to be replaced but is usually fast enough. I've got nothing else running, I even turned off the McAfee (usually the culprit on speed issues) and nothing is working. Is there anything else I can try before I have to kick a wall and reinstall LT?
XP Pro SP3
Intel Core2 6300
1GB RAM
AutoCAD 2010
AutoCAD LT 2013
Revit Architecture LT 2013
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Mar 31, 2013
When I open Elements 7 on the left side it starts looking for subscription information but it never stops looking. I have to close the program and restart to get in. Thisd is extremely annoying. Why does it do that? I have a legal registered program. How do I get it to stop this?
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Mar 21, 2013
I'm following a Scrapbook course. When I'm attempting to assemble a page, I am frequently getting 'not responding' in the top left, and the programme freezes.
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Mar 7, 2014
I have this animated menu, when I click one of the buttons the animation to show some information starts, but when I move the mouse, the animation goes straight to the beginning so i can't continue intercting with it, that shouldn't happen, what do you think it is?
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Nov 30, 2013
As soon as I try to make a photo collage in elements 11 the progrem terminates.I use a PB PC with i7 processor and win 7. Enough memory and running the program from an solid state drive (SSD)
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Sep 28, 2012
Photoshop Elements 11 Import Fail - Consistently - new catalogs, individual folders..Also have Lightroom 4 loaded.
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Apr 17, 2013
I have Elements 11 (version 11.0), running on Mac OS 10.7.5. The QUICK and EXPERT modes work well but the GUIDED mode never stops initializing. I see that the initializing window opens when I switch to QUICK but when I switch back to GUIDED the Initializing bar is always somewhere in the middle and never moves to the end.
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Dec 22, 2012
Organizer stops working and shuts down. Prior version 7 still installed.
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Dec 1, 2012
In Organizer I clicked on Share, Photomail. Dragged a few photos to the share box. Then I click next and am taking to the next screen where am supposed to choose a stationary but instead I receive a error message: A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
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Sep 20, 2013
I am trying to transfer my Elements 9 data files from a PC to an iMac. My attempt to generate a backup file from the PC keeps stopping at about the 85% point with a message saying "faulty file". Is there a technique I can use to locate this "faulty file"?
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Aug 22, 2013
pse 10 stops and aborts when searching for stackable photos
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Jul 15, 2013
When creating a slideshow the Organizer stops working and closes. What can I do to get back on track?
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Nov 3, 2013
Got a new Windows 8.1 PC. Successfully transferred all photos (about 12000) to the new hard drive. When I open Photoshop and use "get photos from files and folders", I can locate the pix but when I try to import them, the process starts then stops without bringing any to the organizer.
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Mar 17, 2013
For some reason PSE9 photomail will stop working at the Stationary and layout wizard screen. This seems to have happen just recenctly after a download of PowerDirector.
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Aug 2, 2012
This is related to AutoCAD 2005 only:
I have a custom menu file which is NOT located in the support path but rather is on a server drive for all AC 2005 user's to access. When I load this menu in AC 2005 and then restart, it is gone and has to be reloaded. This is happening for all 2005 users in this office. With AC 2009 we use CUI and that custom file is also located on the server, not in the support path, but the 2009 machines are working fine. It is only the AC 2005 users who keep loosing their menu item each morning.
I have done extensive searching on this and it appears to be a common problem but the thing which is also common to all the posts and articles I read on it is that none of them offer a resolution which actually works.
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Mar 15, 2013
Ok just took the leap to Windows 8 and when reviewing the Reliabity Report in Windows PSE11 is showing up as stopped working, and it is causing some performance issues. it is because I dont have Quick Time installed. Installed Quick Time still have the problem.
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