Photoshop :: Can't Get Reset Preferences Window To Appear - Hand Tool Does Not Work?
Nov 18, 2012
Firstly, I cant get the reset preferences window to appear, as isntructed, by holding ctrl/alt/shift down and opening the application - I just get the details of the shortcut. tried on the actual.exe file and still dont get the window as described.
secondly, the hand tool does not seem to work? I select it, the 4 options appear in the tool bar above and the little hand Icon, but clicking and dragging on the file in the open window, has no effect, I cant move the file around the window as I supposed to be able to do.
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Apr 7, 2008
just set up a new computer -Vista Ultimate 64 bit and cannot get the spacebar to work as a hand tool in Photoshop.
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Dec 9, 2012
When I try and move a corner of my open document with the hand tool to the center of the document window in CS5 when zoomed out, it stops at the edges and will not move inward any further. It is sometimes more convenient to be able to work on a zoomed in corner of a document when it is centered in the document window. If I go to the rotate tool and set a slight angle, I can then move the document anywhere in the window at any magnification! Is there a setting that is locking the document at the edge of the screen when zoomed out?
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Jan 15, 2013
I have loaded Photoshop 10 onto my Win 7 SP1 PC, and it seems to work fine, but when I load an image and zoom in until it exceeds the window size, then try to move the image around with the scroll bars, nothing happens. Since I am using the crop tool, when I depress the Spacebar and use the Hand Tool to move the image, then release the spacebar, THEN the scrollbars start working as they should. Loading another image starts this process all over again. Is there something I can do so that Photoshop 10 always allows Scrollbars to function on a newly opened image?
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Nov 16, 2012
I copied and paste text onto a pic on photoshop and it has completely resized the whole workshop. Everything, now is so small you can see it. I can select 72 pts but then it's just barely large enough to read. What has happened and how do I restore things there way they were? I have Photoshop 6.
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May 22, 2012
I've just installed the adobe illustrator CS5 on my mac os X Lion 10.7 and now when I open an .ai document or try to create a new one The only tool I can use is the hand tool. When I try to click on another one the hand comes back automatically when the mouse is on the document.
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Sep 19, 2013
Adjustments I make to images will not stick. I read that this might be because I need to rest my preferences. I can only find a lesson for how to do this for Windows 7 or XP. I have Windows 8 and the directions do not apply as the path does not lead to the folders I need.
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Jul 14, 2013
How do I reset Photoshop 10 Peferences? I read that may correct my Group Shot problem. However, when starting PSE and I press Ctrl+Shift+Alt I do not receive the questiion about resetting my preferences.
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Sep 9, 2013
After every point update, some of Photoshop's preferences get reset (interface colour is the most noticeable). This also happens with point updates to Illustrator and InDesign.
Running OSX Mountain Lion with latest updates to OS and Creative Cloud.
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Dec 8, 2012
I'm using Adobe's Classroom in a Book. On page 12, the prompter to reset default preferences doesn't pop up, so is there another way to reset?
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Feb 29, 2012
Every so often I notice that my preferences have been reset. Can't pin down a frequency, but you say every 4-6 months this happens.Documents open in tab form, my scratch drive is now C, and the checked options of S and O drive is gone.
I have not reset the preferences or done any actions or disk clean up operations.Using current version of McAfee Security Center and it does run scans automatically. But it does this frequently so the 4-6 mo. of reset makes this unlikely.
Windows 7 OS and PS 12.0.4.Have noticed this same occurrence for years even with CS3.
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Dec 9, 2011
How might I go about resetting preferences on the menu bars?
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Nov 22, 2012
Tools and preferences reset to default every time I quit Illustrator (cs6)? I spend so much time setting up my tool pallet "just so" but every time I have to close down and re-open they just resent to default . . . same is happening in photoshop??
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May 14, 2012
"fit on screen" and command+0 resize window despite "zoom resizes window" being disabled in PS preferences.
- How do i disable the resizing of the window for this scenario?
- Why? I work on two levels frequently - manipulating details, command-0 for checking the whole, and then zooming back into details. Command+0 resizes and repositions my window disregarding my specific window layout. Fullscreen is sadly no option, i usually work on multiple windows side by side specificly arranged.
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Mar 11, 2009
No matter what tool I select, the hand tool is activated and I don't know how to get rid of it.
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Nov 17, 2013
When I try to use the hand to scroll an image around in the window in PS CS6, it keeps crushing the image down inside the window and letting it spring back to its original size when I let go. How do I stop it from doing this?
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Nov 14, 2012
I can choose any tool either by menu or by shortcut, but only the hand icon remains visible and active. Reopen Photoshop and rebooting mac doesn't work, only solution I have found is: Repair Disk Permissions.
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Feb 10, 2013
I want to "Delete the Adobe Photoshop Settings File", but at startup when I hold down [ctrl alt shift] I get the "scratch disc preferences" window instead. It was fine for a long while and this just started recently.
I have Windows and Photoshop CS5. The scratch disc preferences is on the first selection 'start up'.
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Nov 5, 2008
Like everyone, I have certain settings I change in Photoshop which I'd like to maintain regardless of whether I have closed Photoshop, turned off my computer, etc. For example, some settings for saving files in indexed color like turning off the "forced" option, or choosing "never" under "Maximize PSD and PSB compatibility under File Handling. Code:
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Feb 22, 2012
I was trying to animate my character and when I wanted to change the frame-rate (under Animation Preferences) the error "//Error: Cannot Find Procedure 'preferencesWnd'" came up. I also found that if I just wanted to access Window -> Settings/Preferences -> Preferences the same exact error would appear. I've tried deleting the preferences folder in My Documents to no avail.
Unfortunately any one with a similar issue seems to be dealing with custom scripts. I'm not, I'm just trying to open the preferences window.
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Sep 8, 2013
I have a 1920x1080, 17.4 laptop. That is approx 126.6 ppi screen resolution if my calculkations are correct...So in order to set PS to display real size of the images according to the zoom, I go to edit / preferences / units & rulers and set the screen resolution to 126.6 instead of the default 72ppi.
But nothing changes...what am I doing wrong? 100% zoom is still showing much larger image than real (as if 72ppi screen resolution was unchanged). I have tried extreme ppi like 10 and 1000 to see if anything chaged but still nothing, I have restarted Ps and the laptop, and the preferences are correctly saved but zoom still wrong..
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Nov 21, 2012
I'm on CS6 on a year old iMac. Plenty of RAM and memory. For some reason all of a sudden, the tools on the left hand side of the screen won't work. All I get is the hand. What I hit or what happened. I've re-started PS, the computer and reset Bridge. How to reverse what happened?
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Mar 7, 2013
I beleieve this is the right name.
I have linked a file that is far away from the window (cropped or not) and I am having issues with trying to locate it on my view how can I relocate it to where my work is?
or maybe its called the view window?
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Sep 7, 2012
In Indesign CS6 using Mountain Lion, the hand tool appears and I can't select or work with any other tool. All I can do is move the document around. After trying the space bar and other key commands I restarted and it worked for a while. Then it happened again. I work on a Macbook pro, so when I removed the mouse and worked only with the trackpad there was no change. When I quit and reopened, no change. I then deleted prefs and restarted and it worked, but it's been happening from time to time. Any other fix without restarting or deleting prefs.
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Jun 15, 2012
I've found this a most irritating issue already since CS1.I use Pantone colors a lot in my designs and always have the Pantone Solid Coated Color book open in Illustrator. However, no matter how often I save workspace, as soon as I close Illustrator and restart the color book has disappeared from my palette settings and locations. I have to re-open the color book every single time.What is the problem with this? How can all the other windows be saved in the workspace settings and preferences, but not the color books?
And why is this issue not yet addressed, when it's been coming up already since CS1? It's not a computer / preferences file issue.CS1, CS3, CS5 and now CS6 were all installed on a brand new (empty save for operating system) computer.
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Oct 31, 2008
i have recently upgraded my computer with a new mb, 8gb ram, clean install of vista 64 bit and cs4. after initial problems with screen lag i installed a new graphics card and all seems to be working fine. problem is using the hand tool. i was accustomed in cs3 to comparing two files side by side, let's say the same image with two different levels of sharpening. i was able to view both images at 100% and using the hand tool move each image independently. this made comparing particular areas of the images easy. in cs4 when i open two images and use the hand tool it moves both images at the same time.
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Jul 17, 2009
i'm working on something that the hand tool is constantly selected? You know the white hand tool (H). If I try and select any other tool..I can't select it as the hand tool wont change
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Mar 17, 2009
My cursor is showing the hand tool no matter what tool is selected. And the tools of course do not work then. PS restart does not help, I have to restart the PC (Vista 32 Ultimate).
I read about this problem many time in the web. Why isn`t there any solution? Even CS4 11.01 has this bug.
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Mar 5, 2009
way to use the hand tool (or spacebar) even if the entire image is visible, like you could do in previous versions. One might wonder why you would want to pan if you can already see the entire image. This comes up when one of your layers is bigger than the main image. If you try to Transform the layer, but the transform handles are off the edge of the screen, you need the hand tool. Otherwise you have to zoom out even further to get at the handles.
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Feb 26, 2013
Each time I open a second or third file in CorelDraw x5, the windows seem to lose the top MIN, Max Close icons. You know the ones that sit at the top right of each window. Because of this I'm unable to close or edit the work. In fact NOTHING works. I'm running Windows 7 64 bit with a TON of memory.
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Jun 9, 2011
I lost the text window that is normally docked on the bottom of the AC screen. I searched and found that F2 brings it up, but I can't find how to have it permanently docked in the bottom left hand corner, where it normally resides. I'm using AutoCad 2002.
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