Photoshop :: CS6 Hangs On Launch On 64bit 12GB RAM Laptop
Jun 14, 2012
I installed PS CS6 on my desktop and it opens in seconds, on my 64bit 12 gb ram laptop, it takes over 3 minutes. I tried resetting preferences and disk cache location.   CS 5.5 opens in seconds on the same machine. Just installed two days ago, no plug-ins, happened on very first launch after installing.Â
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Jun 25, 2013
After the update, Photoshop CC hangs after launch and can't be used.
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Jun 13, 2012
On Windows 7, PS CS6 64bits hangs onto a side of desktop and does not respond as it launches. No error messages. 32 bits works fine. PS5.5 64 bit works fine. Only the regular windows 7 updates (no driver updates or other program updates other than Adobe Acrobat Reader) have been installed since I installed PS CS6 extended.
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Mar 22, 2013
My Windows 7 Adobe CS6 v13.0.1 x64 hangs when loading a file. However the CS6 v13.0.1 x32 application runs correctly. Do I need to re-install Adobe CS6 Upgarde?
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May 8, 2012
Just installed Photoshop CS6 Extended on two 64 bit Windows 7 machines. One went fine--a clean install on a workstation with no prior CS versions.
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Second machine, a laptop, not so good. The 64 bit version hangs as soon as I try to open a file, even using File > New. The program is totally hung and nonresponsive at that point. But the 32 bit version works fine.
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Both machines are running 64 bit Win 7, SP1, autoupdated. The second machine had Photoshop 7 and Photoshop Elements 8 still present when I first installed CS6. When the 'hang' first happened, I uninstalled both, and then reinstalled CS6. Problem persisted. Unistalled and reinstalled CS6 again after reboot.
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Jun 24, 2013
When I open an image in Photoshop CC 64-bit on my Dell XPS 15 L501x laptop with nVidia 420M GPU selected as graphics processor, the image is blank. If I go to the performance preferences and untick "Use Graphics Processor" the images are shown correctly after closing and reopening image (the same issue occurs with Basic, Normal and Advanced drawing mode selected).
I assume that Photoshop will run slower not using the graphics processor, so would like to sort it so I can use it to improve performance. If I remember correctly, on the trial version of CS5.1 on the same laptop, I just disabled OpenGL and the images were displayed fine. Is there any way to just disable OpenGL in Photoshop CC 64-bit (or resolve this another way)?
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Apr 4, 2012
Just performed 10 installs of CS5.5 design Premium on Mac Intel Towers running 10.5.8 and 10.6.8. On three of the machines the PS app in 64-bit mode crashes on launch from the Standard user account. In the Admin account it opens in 64bit mode no problem. In the standard user account if I switch to open in 32-bit mode it opens without issue.
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I have uninstalled and reinstalled three times. ( as per Adobe ) There are no third party plug ins, even if there were why would it run in the Admin account?All other Apps in the CS work fine.
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Nov 23, 2013
I'm using Adobe Photoshop CS3 10.0.1.
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When launching, the window labeled "Adobe Design Suite Premium CS3" opens - it's only filled with white, and no text or graphics (I think it's usually the window asking me if I want to register, which always comes up when I launch the program (rather annoying in itself). However, now it seems that the launch gets "hung" on this window, as, even the the program starts, all the menus are grayed out, and I can't open any files or do anything. Also, the window mentioned above only has the yellow "minimize" button available in the top left corner, so I can't close it or otherwise get rid of it. Since even the Quit function is grayed out, I have to quit the program with a force quit. Also, this same thing happens in my other CS3 programs (In Design) as well.
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I tried trashing the photoshop plist file (com.adobe.photoshop.plist) and also the com.adobe.118.registration file, which had no effect.
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Sep 18, 2012
I have a client that installed CS6 Productiom Premium with a volume license on multiple Mac Pros and is saying that Illustrator hangs upon launch, meaning, it will take 1-2 minutes to launch the program. Out of all the computers he has installed the software with, one does not have an issue with start-up and launches almost immediately. He is currently looking on his end what is different on that machine compared to the others.
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I have walked him through the steps in deleting his Font cache and resetting his preferences and he still reports a hang-up on launch.
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He has Mac Pros with Lion on them.
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Jul 3, 2013
I cannot get thumbnails to display the image in library mode. I can click on develop on a particular blank thumbnail (blank thumbnails are dislayed and they are numbered).
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What settings do I change? I am using an i7 laptop with 16gb ram. Wins 7.
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Jul 10, 2012
We installed acad 2010 on a brand new computer with windows 7 64Bit.
Acad runs fine. Only frequently after closing a drawing the application crashes.
I've tried to reinstall acad but that doesn't fix the problem.
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Jul 24, 2013
i am running win 7 64 bit with 12gb of ram, but pscc only recognizes 4gb
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Jul 14, 2013
Just installed CS6 on my new workstation and Photoshop; it freezes upon opening.Every other program I have installed has worked flawlessly, including the rest of the CS6 Suite and Lightroom 5.Both Windows and the Adobe Suite have all available updates already installed.Computer is a new HP Z420 Xeon Workstation, Windows 7 Pro 64bit, 16GB Ram.
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Jul 11, 2012
In Photoshop CS6 (64bit), when using the brush tool (with a brush with pressure sensitivity activated), I quite often get a line drawn at the max width selected, as if there was no pressure sensitivity. Everything goes back to normal after I start drawing another line, and happens again after a few lines. It's quite random. Â
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I don't have this problem in any other software (Illustrator CS6 64bit, Painter XII, Sketchbook Pro, Zbrush, ...). I have already checked and I've found some other users on other forums with the same problem.
One example, with a picture of the problem: [URL] Another one, exact same problem: [URL] Some of those users seem to have solved their problem by installing an old driver (6.1.5r3), but they had that problem with Intuos TABLETS in the first place, not a Cintiq 24HD... I have tried that, but unfortunately the driver is not compatible with the Cintiq 24HD.
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To test this out: I've been able to reproduce the problem 90% of the times I've tried. if I keep the pen at 1 inch from the display so that it's still recognized by the screen but it's not drawing, then wiggle it a bit, and then I slowly move to the screen and tap it (as if I was starting a line with very low pressure), the problem appears and it makes a large dot, as if there was no pressure sensitivity. As I said the test doesn't work every time, but almost.
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This is an image of what happens when I try and make dots in Photoshop. These are done trying to push the pen with the same (low) pressure. The big ones are from when the issue appears: [URL]Â
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I have tried the pressure test in the Wacom utility software and it seems to work fine, it never jump to full even when I try the method I've just described. In the diagnostic page of the Wacom utility software the pressure is always correct, even when in Photoshop there's the brush sensitivity issue.
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note: I've already tried to completely re-install my computer + the Adobe software + the lastest wacom driver for my Cintiq 24HD, and the problem is still the same.
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Mar 17, 2012
Both Photoshop CS5 (64 Bit) and Premiere Pro (64 Bit) Crash on Start up. 32 bit version of Photoshop works fine.
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Here is the problem signature when they crash.
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Problem signature:
 Problem Event Name:         APPCRASH
 Application Name:         Photoshop.exe
 Application Version:         12.0.0.0
 Application Timestamp:         4bbc5b10
 Fault Module Name:         CoolType.dll
 Fault Module Version:         5.7.82.7602
 Fault Module Timestamp:         4b980c97
[code]....
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Both are referencing cooltype.dll. I ran Font Doctor on all system and non-system fonts and found no errors. Booted without Extensis Suitcase loading. Nothing works. All 32 bit programs work fine.
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Mar 5, 2012
Just installed CS5.1 a couple of weeks ago. Runs no problem in 64 bit. But 32 bit is a different story..In Mac, Get info, and set CS5 to open in 32 bit, CS5 launches an instantly freezes with the spinning beach ball.I can't do anything expect force quit.Mac Pro, 8 core, 10 GB ram, OS 10.5x
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I need to be able to run in 32 bit for plug-ins that are not 64 bit.
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Aug 10, 2009
before buying a new laptop. My question is will the following specs work well with adobe products like Photoshop, fireworks and like programs. I don’t play any games so that is not an issue. I do mostly web design and like I said using Adobe software mostly. The following is from a Sony Vio Z-series. I am leaning towards it only because it is small and compact….only issue is the graphic card….seems a little weak. However some people say it will be fine with adobe software…not for games. I need some honest opinions and please no advice to switch to Mac…thanks.Sony Vio Z:2.80GHz (P9700) Intel® Core™ 2 Duo Processor256GB SSD8GB DDR3 SDRAMScreen Specs:13.1" Screen1600 x 900 Resolution XBRITE-DuraView™ TechnologyMobile Broadband Built-InLED BacklightGraphics:· NVIDIA® GeForce® 9300M GS GPU with up to 2010MB total available graphics memory · Mobile Intel® Graphics Media Accelerator 4500MHD with Intel® Clear Video · Up to 256MB of dedicated video RAM · Hybrid Graphics System · Mobile Intel® GM45 Express Chipset
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Aug 15, 2013
Can I transfer photoshop cs5 to laptop running windows 8 and a i3 processor?
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Apr 23, 2013
I have a new HP envy i7, 16GB, Win 8 laptop and am installing a new Production Premium Suite. I installed PS, Premiere and Audition. Premiere and Audition start fine, but PS freezes the moment it is started. Cannot access any menu items, and have to close nonresponding program via Task Manager.Â
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Nov 13, 2012
I copied over my workspace folder (from my desktop)  to preferences, cs5, on my laptop, but it just wont appear on the laptop — They are both Mac, both on Mountain Lion.
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Apr 8, 2009
I've recently rebuilt my laptop (XP SP2, compaq 6910p) and cannot install Photoshop 7.The CD loads to the point where I choose which feature I want (reader or photoshop), then it just stops. It's not the CD, because it installs fine in other machines. I cannot run the install from either my desktop locally or from a CD drive of a working machine.
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Apr 28, 2009
I am currently running CS3 on a laptop that will soon be replaced. I know that I have to de-activate CS3 on the old laptop, before I can install CS3 on the new laptop. (Note: New laptop is an ASUS G71G-Q2) Once CS3 is installed I will then run the upgrade disk for CS4. What I'm trying to figure out is this: BEFORE I install the CS4 upgrade, do I need to install all the updates/fixes to CS3 to insure "trouble free" operation of CS4? or does installing the CS3 updates play no role in CS4 as they are like two different app's? I would assume that whatever responce I get here about CS3 and CS4 would also apply to Lightroom 1.4 and Lightroom 2.3 regarding updates.Â
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Aug 21, 2007
I have just got a new mac book pro, and i'm not sure how to do this.
Lets say I rasterize some text, now i want to do something to it... i go to the layers and want to have marching ants go around the whole layer. I thought it was APPLE+CLICK but its not working, i tried searching the forums but couldnt find it. what do i do?
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Apr 10, 2009
My daughter is considering buying Photoshop CS4 Extended and has a laptop with 1GB RAM and processor speed of 1.67ghz. The website says spec should be 1.8Ghz.....would she still be able to run it on her laptop?
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Feb 22, 2009
My laptop has this chipset as it's graphic card: Mobile Intel® 965 Express Chipset
I'm running Vista Home Edition with 3G RAM and I just updated the graphic card drivers.
Photoshop's GPU options are greyed out, and I can't use the rotate tool. Does this chipset simply not have the capacity to support whatever the program wants, or am I just not configuring something right?
The laptop is an ASUS F80L (which has not much information online itself).
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Jul 31, 2007
I am running Lightroom and photoshop elements with 16meg raw files and I am bogging down with an old Pentium lap top. I am going to purchase a new lap top this weekend.
It is my work computer as well so they only purchase Think Pads and it will have to run Windows XP. Does anybody have a recommendation on a Think Pad model? What Processor, Ram, and hard drive space would be optimum?
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Mar 24, 2009
I have a licensed copy of Photoshop CS4 running on my Windows Vista computer. Now I have a new laptop and I want to install CS4 (not extended) on it too. I downloaded CS4 and don't have a disk to install a copy on my laptop. So how do I get a new copy on my laptop? Should I download a trial version of CS4 extended?
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Oct 18, 2013
i cannot find the 3d feature of my Photoshop cc in my laptop.
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May 9, 2013
Problems with 3D objects. PS freezes every time I create a 3D object and try to come out of 3D mode or save the file.
Updating driver for ATI Mobility Radeon HD560V display adapter.AMD website auto-suggested and installed HD 4650 (?) driver.That made PS work a bit better, but other stuff started freezing (Chrome, Bridge)Went to Dell site and reinstalled HD 560V. Had to uninstall and reinstall Catalyst Control Centre.
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TECH INFO.:
C:UsersTed>cd Program FilesAdobeAdobe Photoshop CS6 (64 Bit)
C:Program FilesAdobeAdobe Photoshop CS6 (64 Bit)>sniffer_gpu
Device: 00000000006412A8 has video RAM(MB): 1024
Vendor string: ATI Technologies Inc.
[code]....
The AMD Mobility Radeonâ„¢ graphics driver supplied by the notebook manufacturer is customized for the built-in display and the features and functions specific to the notebook. It is recommended to use the drivers provided by the notebook manufacturer.Current: 8.713.3.2000
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how I can make 3D work in CS6 on my laptop?
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Sep 9, 2012
I have adobe Photoshop CS6 extended on my PC and want to install it on the new laptop and was wondering how do I transfer the actions or brushes that I have on the PC to the laptop or can it even be done.
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Jan 20, 2013
How do I download upgrade to CS6 to my laptop after loading to desktop?
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