Photoshop :: CS6 Hangs On 64bit Windows 7 Machine - Why
May 8, 2012
Just installed Photoshop CS6 Extended on two 64 bit Windows 7 machines. One went fine--a clean install on a workstation with no prior CS versions.
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Second machine, a laptop, not so good. The 64 bit version hangs as soon as I try to open a file, even using File > New. The program is totally hung and nonresponsive at that point. But the 32 bit version works fine.
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Both machines are running 64 bit Win 7, SP1, autoupdated. The second machine had Photoshop 7 and Photoshop Elements 8 still present when I first installed CS6. When the 'hang' first happened, I uninstalled both, and then reinstalled CS6. Problem persisted. Unistalled and reinstalled CS6 again after reboot.
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Jul 13, 2012
Most of the posts I have seen about this related to mac and I am on a Windows 7 machine. Required for importing video as layers (or as least Photoshop told me so)
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Jul 10, 2012
We installed acad 2010 on a brand new computer with windows 7 64Bit.
Acad runs fine. Only frequently after closing a drawing the application crashes.
I've tried to reinstall acad but that doesn't fix the problem.
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Jul 14, 2013
Just installed CS6 on my new workstation and Photoshop; it freezes upon opening.Every other program I have installed has worked flawlessly, including the rest of the CS6 Suite and Lightroom 5.Both Windows and the Adobe Suite have all available updates already installed.Computer is a new HP Z420 Xeon Workstation, Windows 7 Pro 64bit, 16GB Ram.
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Jul 11, 2012
In Photoshop CS6 (64bit), when using the brush tool (with a brush with pressure sensitivity activated), I quite often get a line drawn at the max width selected, as if there was no pressure sensitivity. Everything goes back to normal after I start drawing another line, and happens again after a few lines. It's quite random. Â
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I don't have this problem in any other software (Illustrator CS6 64bit, Painter XII, Sketchbook Pro, Zbrush, ...). I have already checked and I've found some other users on other forums with the same problem.
One example, with a picture of the problem: [URL] Another one, exact same problem: [URL] Some of those users seem to have solved their problem by installing an old driver (6.1.5r3), but they had that problem with Intuos TABLETS in the first place, not a Cintiq 24HD... I have tried that, but unfortunately the driver is not compatible with the Cintiq 24HD.
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To test this out: I've been able to reproduce the problem 90% of the times I've tried. if I keep the pen at 1 inch from the display so that it's still recognized by the screen but it's not drawing, then wiggle it a bit, and then I slowly move to the screen and tap it (as if I was starting a line with very low pressure), the problem appears and it makes a large dot, as if there was no pressure sensitivity. As I said the test doesn't work every time, but almost.
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This is an image of what happens when I try and make dots in Photoshop. These are done trying to push the pen with the same (low) pressure. The big ones are from when the issue appears: [URL]Â
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I have tried the pressure test in the Wacom utility software and it seems to work fine, it never jump to full even when I try the method I've just described. In the diagnostic page of the Wacom utility software the pressure is always correct, even when in Photoshop there's the brush sensitivity issue.
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note: I've already tried to completely re-install my computer + the Adobe software + the lastest wacom driver for my Cintiq 24HD, and the problem is still the same.
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Jun 13, 2012
On Windows 7, PS CS6 64bits hangs onto a side of desktop and does not respond as it launches. No error messages. 32 bits works fine. PS5.5 64 bit works fine. Only the regular windows 7 updates (no driver updates or other program updates other than Adobe Acrobat Reader) have been installed since I installed PS CS6 extended.
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Mar 22, 2013
My Windows 7 Adobe CS6 v13.0.1 x64 hangs when loading a file. However the CS6 v13.0.1 x32 application runs correctly. Do I need to re-install Adobe CS6 Upgarde?
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Jun 14, 2012
I installed PS CS6 on my desktop and it opens in seconds, on my 64bit 12 gb ram laptop, it takes over 3 minutes. I tried resetting preferences and disk cache location.   CS 5.5 opens in seconds on the same machine. Just installed two days ago, no plug-ins, happened on very first launch after installing.Â
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Jan 26, 2012
we have purchae network license of AutoCAD 2012. we have a server 64bit or client machines 32bit
my question is that can i create deployment with 32bit option on 64bit machine . because our server is 64bit
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Dec 2, 2013
Why can't Windows Explorer show thumbnail previews of DNG's on my Windows 8.1 64bit Pc. I assume is has something to do with not having the DNG codec. However, on Adobe's website it says their DNG codec only works on Windows 7.
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Aug 9, 2012
I recently purchased a new machine with Windows 7, loaded my old Photoshop 7.o.1 software on it, and promptly got a "scratch disc full" error message.
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Oct 21, 2012
Several of the operations out of LR 4.2 say I need to update to ACR 7.2. When I go to the Updates screen in CS6, I get a message saying the servers are busy, or possibly there is a problem with the firewall.
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I logged off as my normal user and logged back in as the Administrator and tried it again and got the same message.
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Feb 25, 2013
I am running Photoshop CS6 (Creative Cloud subscription) on a Windows 8 machine. While Photoshop itself starts perfectly OK when I click on the Bridge ikon I get a revolving little circle for a few seconds, then nothing. The same happens when I try to start it from within Photoshop. Mini Bridge says it can't start without full bridge running.Â
How to get Bridge to run. The only clue I can give to what could be the problem is that I had CS2 running on the machine prior to installing CS6 and I wonder if there is still some detritus from that installation hanging around. By the way I have searched the forum and tried most of the cures suggested in the past for similar problems on earlier versions of Photoshop. It is a anoyance rather than a game stopper for me as I manage my photo library using Light room but I would like to sort the problem out.
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Jul 29, 2013
I'm running the cloud on a window machine 64 bit. Everytime I open Photoshop I get the error : It cannot start because it's missing plugplug.dll, then it does load.
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Feb 10, 2013
I've installed the entire CS6 Creative Suite on a new Windows 8 Machine. Launcing any of the applications other than Acrobat 10 causes a crash. Windows 8 and the Nvidia GTX670 are all up to date. Crash reports for Photshop and Illustrator are as follows:
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Version=1
EventType=APPCRASH
EventTime=130049840096886225
ReportType=2
Consent=1
UploadTime=130049840098761275
ReportIdentifier=37a6f1e2-7397-11e2-bea3-9cb70dad8ba7
IntegratorReportIdentifier=37a6f1e1-7397-11e2-bea3-9cb70dad8ba7
NsAppName=Photoshop.exe
Response.BucketId=23ed3b6a404a94083e867a3519a4b84e
[code]....
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Aug 21, 2012
Can users with a 64 bit computer share pc3's and pmp's with 32 bit users without adverse effects?
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Nov 23, 2012
I have just installed elements 11 on a windows 7 machine and whites are showing as cream, even in the colour pickers and swatches. My elements 8 works fine. how do I fix this?
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May 16, 2009
*all* of my cs4 master suite works great - no issues on any app - except the 64bit version of photoshop... it wont launch at all - and yes i have the 11.0.1 update (adobe updater says everything is current and file properties verify new version on both 32 and 64bit exes) running as administrator doesnt help either. also problem occurs when win7 boots in safe mode. i'm running build 7100 of win7 64bit and have 6gig ram on an i7 system with a gtx 285 so i'd love to utilize the benefits of 64bit.... when i attempt to launch the 64bit exe i get an alert dialog error saying "The application was unable to start correctly (0xc000007b). Click OK to close the application."Â and that's it. never makes it to the splash screen or begins loading any dll, it's immediate error.... and like i said, 32bit version works fine from doing cursory google searches and whatnot, i am led to believe it may be a memory addressing issue which i've been unable to investigate or that perhaps my .net framework was out of date? but i checked the framework issue and win7 includes the newest version...
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Jun 10, 2013
I have installed Lightroom 5 Beta on my new Windows 8 PC a few weeks ago and have a serious problem with it - ocassionally (From a few minutes to an hour), while I am working on Lightroom, I get a blue screen saying something about a problem with "Memory Management", and the PC reboots.
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Jun 19, 2013
Photoshop CC opens and hangs in windows 7 ultimate x64 bit. I have more than sufficient system specifications but it crashes everytime i open it, it hasn't worked once and i then cannot close photoshop, even via the task manager, i have to restart the system everytime.Â
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Aug 21, 2012
installing Photoshop 7.0 on Windows 7 64bit with success?
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Sep 23, 2013
I just purchased a new PC (with budget limitations) with the following configuration:
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8 GB RAM DDR3 (1600 Mhz)
1 HD 1TB 7200 RPM (WD)
i5 processor 3.00Ghz
GPU MSI 630GT 1GB DDR3
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After reading a lot of material on the web, about using a few physical hard drives for using Photoshop CS5 (I am working on lrage files, 300-800MB), I am wondering if my current conifguration with only 1 HD (1TB) is "strong" enough for my needs ?
How many partitions and size should I prepare when setting my PC ?
If I was able to squeeze another 100$ what should I get ? Another HD for Photoshop scratch disk ? or maybe an SSD ?
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Apr 15, 2012
When I open the HDR toning filter the top of the HDR controls window is always hidden under the top edge of the screen. I can't reposition the window. This is in CS5 64bit. When I make the same actions in CS5 32bit and in CS6, the whole of the HDR filter window is visible in the normal way.
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How can I get to see the whole HDR controls window again in CS5 64bit?
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Jun 28, 2013
Creative Cloud downloaded and installed PS CC on my win 64 bit system, but it installed the 32 bit version. Is it possible to install the 64bit version instead? If yes, how does one do it?
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Nov 28, 2013
I have the Adobe Creative Suite 3 and I use Photoshop to create comics and complete drawings. Lately, I have been having a serious trouble with brush lag. The more I draw and color, the farther behind the brush gets from the curser. It doesn't matter what input device I use (Intuos 3 pen or USB mouse), I still have the same issue. I don't really know how to fix it. I know it is not my computer's performance; I have Windows 64 bit, a Sandy Bridge i7, 16 gigs of ram, and a Radeon HD6850.
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I've tried:Restarting my computer before opening Photoshop - Didn't workChecking for Adobe updates - Didn't workUpdating my graphics drivers - Didn't workÂ
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Dec 24, 2012
Lightroom 4.3 won't start up on my Windows 8, 32 bit machine. Install went fine but when I click on the Lr icon the program appears to start up and I get the Lr in the task bar at the bottom and when I hover over the icon I get a thumbnail of the start screen. When I hover over the thumbnail of the start screen it appears on my desktop but when I move the mouse off the thumbnail the start screen disappears from the desktop so there is no way to get past this point.
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Mar 5, 2013
multiple crashes of Photoshop Elements 10 on Windows 7. Also, restore gets hung up saying the hard drive or flash drive used needs new firmware installed.Â
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Jun 15, 2013
when trying to update PS CS 6 the following Error-Code occurs:
U44M1P7
- 0 fatal error(s), 1 error(s)
06/10/13 20:42:04:681 | [INFO] |Â | OOBE | DE |Â |Â |Â | 6128 | Win OS version: 6.1.1.0 64 bit Type: 1
06/10/13 20:42:04:681 | [INFO] |Â | OOBE | DE |Â |Â |Â | 6128 |
[code]....
When i try to install the update manually, for some reasons it shows not in PS. Starting Extension Manager I still have to update PS.
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Nov 23, 2013
Why does nothing tally in photoshop? The tutorials always differ to the text in photoshop? why is there no preference editing for windows 7 64 bit?
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Aug 14, 2013
Intermittently save for web and other function (usually related to saving) crash. I'm running a brand new Win7 64bit box with latest version of CC - Photoshop CC 14. It's crash list thing since I first got Photoshop - so it's not something new, it's been doing this since I have installed the software. I have no 3rd party plugins installed and Photoshop doesn't give me a crash report when it does crash.
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System Info:
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Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3500 MHz
[code]....
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May 16, 2012
Does CS6 restore the twain scanner function on Windows machines that was lost in CS5, or do I have to continue to keep CS4 on my desktop?
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