Photoshop :: CS5 - Can't Save JPG (File Locked Or No Necessary Access Privileges)?
Apr 18, 2012
I am having this message display EVERY time I try and save something in my newly installed Photoshop (cs5) "Could not save "filename.jpg” because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders.
I have tried Uninstalling and reinstalling after resetting permissions, I have tried saving the file under a new name, I have tried adding a new admin... nothing seems to work and my Illustrator is working seamlessly!??
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Sep 17, 2013
OS X - 10.8
CS6
Windows Server 2008 Share
This error is reported when attempting to save an illustrator file over an existing file with the same name. Yes saving it to the desktop and then copying it over the file on the shared drive works. This is not a solution for us. Full access has been granted to the user on the network share being used.
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May 22, 2012
When I try to open photoshop I get the following message "Could not open a scratch file because you do not have the necessary access privileges". I click OK and get "Could not open Photoshop because you do not have the necessary access privileges". It then closes.
My CS4 Illustrator opens fine. Photoshop opened just fine 2 days ago.
I tried to open Indesign and that just crashes immediately (but I have never opened Indesign before...).
The only thing I can think of that might be relevant is that my computer was stolen about 6 months ago - when I got a replacement computer I simply reinstalled the same CS4.
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Sep 20, 2013
We have a few iMacs here all running 10.8.4 - we have PhotoShop CS 5.5 and all the artwork etc is saved on a shared server ( Windows 2008 r2) and we are forever getting these problems......
Only in photoshop we get the following error message......
"Could not save [filename] because the file is locked or you do not have the necessary access privilege. Use the 'Get info' command in the finder to unlock the file or change permissions on the file or enclosing folders"
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Nov 16, 2012
All of the sudden, PS has gone crazy. It is not letting me save any files, as I keep getting this error message
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Oct 12, 2012
I just had to reinstall after a wipe of my Mac. Program opens, I can use it, but when I quit it I get this message: Could not save preferences because the file is locked or you do no have the necessary privilieges. Use the "get info" command in the Finder to unlock or change permissions on the file or enclosing folders.
I went into Applications, right clicked on the CS5 icon, which brought up the "get Info" box. At the bottom, under Sharing & Permissions it says I have custome access; Me: read & write
System, read & write
Admin, read & write
everyone, read only
On the "everyone" the only choices I have are read only, write only or no access.
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Feb 6, 2013
For many years I have been edit photo montages in Premiere Pro. When I would find a photo that needs retouching so I would open Photoshop, retouch the pic, save it, and the new image would magically appear on the PPro timeline. But in my CS6 suite, I get the error message "Could not save "filename" because file is locked, you do not have necessary access permissions, or another program is using the file".
And this only happens when PPro is still open, regardless of where the CTI is on the timeline, or which pic on the timeline is selected. I never had this problem with any other versions of PPro and Photoshop. I don't want to shut down PPro everytime I need to retouch a pic.
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Jan 10, 2014
When I try to save a picture, I get this error: Could not save as “xxx.jpg” because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders.
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Nov 15, 2013
Error of "Could not save (file name) because write access was not granted. The users are pulling the files from a Mountain Lion server. They all have readwrite access. If they try to save the file in the same directory they get that error but they can save it anywhere else on the sharepoint. If they save it in another directory then reopen it make a change and do a save as they can save it back to the original directory.
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Nov 14, 2013
I connect my hard drive to compuuter, I open raw files in bridge load a file into ps, after which I would like to elaborate the new hard drive to save it, but it opens a window that says'' can not save the file because it was not granted write access.''
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Jan 19, 2012
I would like to know if it is possible to save changes directly in the source data base file (Access) from Auto Cad Map.
I have a polyline draw (Footpath network). I have converted this draw to shapefile, and then I connect it to the Access Data Base via ODBC with a join.
The problem is that this shapefile is not definitive, and it is probably that some people will need to edit and create new features, and I don´t know how to do it.
Which would be the best option to do this? It would be better if I work with the dwg drawings and the data sources?.
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May 19, 2012
When I first installed Adobe Photoshop CS6 I was unable to run Photoshop or Bridge CS6. Photoshop would give me an error about "could not open a scratch file because the file is locked. If I ran either of these programs as an administrator they would run without issue, this led me to believe that there was a permission issue somewhere. After some digging I found out the both Bridge and Photoshop try to create a temp file (similiar to Photoshop Temp2777223910092) on the c: drive of the computer. In my case the user that I was logged in with did not have access to write to the root of the C: drive. Note that you run the program as the administrator and change the scratch disk location as that changes the preference for the administrator user and not the user that you are currently logged in as.
I first had to give the user that I was logged on with write permissions to the root of the C: drive. Next try and run Photoshop, you will get an error another error about the scratch disk and about and invalid or missing setting file. To correct this you need to have run Photoshop as an administrator, next you can go to Users AdminAppDataRoamingAdobeAdobe Photoshop CS6Adobe Photoshop CS6 Settings and copy Adobe Photoshop CS6 Prefs and/or Adobe Photoshop X64 CS6 Prefs to Users<your logged in username>AppDataRoamingAdobeAdobe Photoshop CS6.Adobe Photoshop CS6 Settings.
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Jan 21, 2013
I am able to run CS6 when I login Admin, so i change scratch file location to D:. After restarting PC, login by Admin, I can run CS6. But I still can't run CS6 when I login by other account, I think the location of scratch file is per user setting.
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Dec 17, 2012
my setup has 128gb ssd (C) which contains only my OS files with some junction points to Program Files/Program Files(x86)/ProgramData/Users which are located in my D drive which is a 1TB WD.
at first it showed when I tried to start PS for the first time after a clean install on a new computer I managed to get past it by runing PS as admin and changing the scratch disk to D.but now I noticed that when I try to copy a path from illustrator into photoshop as either a smart object or as pixels I get this error again. I haven't seen it again other then that but I just started using PS in this setup so I am yet to explore all the functions and whether they are working correctly or not.
when ran as an administrator the illustrator->PS transfer works fine but I don't want to run PS as admin all the time...
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Oct 12, 2012
How do I get administrative privileges to install optional plug-ins for cs5 and or how to install these optional plugins ?
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Jan 3, 2012
I keep getting the above error when working off of my xserve in photoshop. It is new in CS5 which we have recently upgraded to. Several people at my office are getting it. Sometimes it displays a random name with afp in front of it (I assume it is the temp name when photoshop is swapping out the new file for the old file.)
It only seems to happen with psd and psb files. I have write access to the volume in question and it doesn't matter if I am the only one accessing the folder or not. I can save as and it seems to work; but it does delete the file.
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Jul 11, 2013
After changing preferences, plug in views, etc I get a message the file is locked and changes won't be saved. Even after unlocking, adding myself as user with read/write privileges, changes are not saved when PS is closed.
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Jul 11, 2012
I am creating an image in Photoshop CS6. I've saved it a few times but now it's telling me the file is locked. I resaved it as something else and now the original file has vanished!
I looked at the properties of the file before it vanished and clicked the security tab and it told me I didn't have permission to view it and I had to be an administrative user, which I am. It gave the option of giving myself permission and said the previous owner may no longer have permission but there was no previous owner listed (obviously because there never was one).
These files are very important, I can't risk them just vanishing or locking me out. Why is this happening and how can I stop it?
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Apr 21, 2006
I was sent a jpg image via email, made a correction and put it on our network for another colleague to open. When she tried to open it, the following message below came up and I cant rectify the problem and open it on my colleagues machine.
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May 25, 2008
got my new computer---AMD Athlon 64 X2 6000+ CPU, 4 GB RAM, two 1 TB SATA hard disks (logical drives C:, D:, and E: on first physical hard disk; drives F: and G: and the second). Operating system is Windows XP SP2.
When I installed Photoshop CS3 10.0.1, I did not enter the serial number immediately in order to enjoy the CS3 Extended trial period (my serial number is for CS3 Standard). Eventually the trial period expired, and I entered my serial number. No problems until here.
Today I deactivated the Photoshop copy on the old machine and activated it on the new one, and that's when the problem started. Now Photoshop won't work anymore. It worked fine prior to activation.
Or actually, it
i does
work ... but only when drive C: is selected as the primary scratch disk which under Windows obviously is a bad choice. But Photoshop won't let me choose anything different. Whenever I try to deselect C: from the list of active scratch disks (remove the tick mark) or to change the order of active scratch disks so that C: is not the topmost anymore then Photoshop will refuse to re-launch.
Instead, upon re-launch it will display a message box (with 'Adobe Photoshop CS3' as the title bar and an OK button as the only option) saying, 'Could not initialize Photoshop because the file is locked. Use the "Properties" command in the Windows Explorer to unlock the file.' Of course, it doesn't bother to say what file it is talking about, or what 'locked' is supposed to mean. Explorer's 'Property' command does not provide any means to 'lock' or to 'unlock' a file. To get out of this situation, I have to delete Photoshop's preferences file which leaves me where I started, i. e. with drive C: as the primary scratch disk. I can always add more drives to the list of active scratch disks. But I must not remove C: from the top of that list or Photoshop won't work anymore.
But I want Photoshop to use G: as the scratch disk. It worked fine that way until I carried out the $#!%@ activation procedure!
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Jan 30, 2013
I'm getting the message when trying to save my homework: " message could not be save PS3-3.psd because write access was not granted."
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Nov 3, 2012
I just upgraded to Windows 8 64 bit last night. I had been running Cs2 just fine on Windows 7 64 bit for a few years now.In fact I used it last week. Now after the upgrade is complete, I get this error message when I try to launch CS2:
Could not initialize photoshop because the file is locked. use the properties command in the Windows Explorer to unlock the file.Of course, there is no mention of which file is locked.
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Jul 19, 2004
I am running Photoshop 7 and everything has been going fine until a few days ago. I am a sys admin and suddenly my users are getting this error when they try to load PS 7.
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Apr 8, 2013
I previously organized and tagged a batch of raw photos using viewNX on my PC. The PC crashed and I am now trying to edit that same batch of photos with Elements 11 on my iMac. I am able to access the photos, but when I try to save my edits I receive the message, "Unable to save because write access was not granted." I am not on a networked computer, no one else has access to the photos, and the photos are not open in any other program. iMac and Elements 11 are new to me.
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Oct 23, 2012
can't remember anything as having changed (ie. OS or new apps/settings). I get the "could not open scratch file because it is locked or you don't have permission" message and then PS quits.
I've tried uninstalling and reinstalling. I've tried deleting the settings file.
I'm using a MacBook Pro running os 10.7.5.
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Oct 5, 2013
Just installed CS6 Extended, I cannot convert my NEF files and save them to psd. I get a message that says "cannot save because write access was not granted" I am using my new Mac. I never had this problem with my Windows CS5 extended.
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Feb 21, 2014
Since the last adobe update;
Every time I save as a PDF I get 2 error messages:
This file does not have a program associated with it to perform this action. Please install a program or, if one is already installed, create an association in the default program control panel.
Then this comes up after as an additional message;
This service does not have sufficient privileges, please reinstall.
This has only started happedning since the adobe update.
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Jun 3, 2012
Photoshop CS6 (64 bit/ Windows 7) installed and ran perfectly. On second and subsequent runs, I get the Windows message "Could not open a scratch file becausethe file is locked, you do not have nevessary access permissions, or another program is using the file. Use the 'Properties' command in Windows explorer to unlock the file." The message does not specify which file is locked or by whom.I run as administrator, and this is the first program I run - only system programs should be running in the background. Tried PCMag TaskPower, which supposedly provides a list of all locked files and allows you to force an unlock, but could not ID any possible culprits.
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Jul 26, 2013
"Could not apply the workspace because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder."
Creating a new image I get the above message. I've uninstalled and re-installed and still get the problem.
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Jan 28, 2013
I deleted a file that was locked by Photoshop Elements. Now Elements won't run. I tried re-install and still won't run.
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Jun 5, 2013
I have just installed Elements 11 on a current Mac and when i start it i get this error Error: "could not initialize photoshop because the file is locked..." I have trashed the prefs, reinstalled it , restarted nothing works. If i log in as another user on the Mac it opens with no problem.
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