Photoshop :: Can't Save Preferences Because File Is Locked?
Oct 12, 2012
I just had to reinstall after a wipe of my Mac. Program opens, I can use it, but when I quit it I get this message: Could not save preferences because the file is locked or you do no have the necessary privilieges. Use the "get info" command in the Finder to unlock or change permissions on the file or enclosing folders.
I went into Applications, right clicked on the CS5 icon, which brought up the "get Info" box. At the bottom, under Sharing & Permissions it says I have custome access; Me: read & write
We have a few iMacs here all running 10.8.4 - we have PhotoShop CS 5.5 and all the artwork etc is saved on a shared server ( Windows 2008 r2) and we are forever getting these problems......
Only in photoshop we get the following error message......
"Could not save [filename] because the file is locked or you do not have the necessary access privilege. Use the 'Get info' command in the finder to unlock the file or change permissions on the file or enclosing folders"
For many years I have been edit photo montages in Premiere Pro. When I would find a photo that needs retouching so I would open Photoshop, retouch the pic, save it, and the new image would magically appear on the PPro timeline. But in my CS6 suite, I get the error message "Could not save "filename" because file is locked, you do not have necessary access permissions, or another program is using the file".
And this only happens when PPro is still open, regardless of where the CTI is on the timeline, or which pic on the timeline is selected. I never had this problem with any other versions of PPro and Photoshop. I don't want to shut down PPro everytime I need to retouch a pic.
I am having this message display EVERY time I try and save something in my newly installed Photoshop (cs5) "Could not save "filename.jpg” because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders.
I have tried Uninstalling and reinstalling after resetting permissions, I have tried saving the file under a new name, I have tried adding a new admin... nothing seems to work and my Illustrator is working seamlessly!??
When I try to save a picture, I get this error: Could not save as “xxx.jpg” because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders.
I am preparing to install a new hard drive in my computer and I don't want to lose all of my preferences. How can I save these to reload after the install? I am using Adobe CS4 Extended v. 11.0.2 on a WIN XP Pro sp3 machine.
Also, will my preferences carry over to Adobe CS6 Design & Web Premium?
P.S. My current hard drive has suffered two crashes already so I'm hoping to get the hard drive switched over as soon as it arrives (next day or 2).
Each time I open Photoshop, I load an image and use my scroll wheel to zoom and I have to go back and re-do my preferences. No preferences are ever saved.
You can save so many tpersonal settings in CS6 and earlier versions, but you cannot save personalized preferences. Every crash requires tedious rebuilding ones personal preferences.Why can't we save our preferences?
I want to have a workspace specifically for pixel art, and do not want to have to reset all of the general preferences when I want to create a pixel art file. Is there a way to save the general settings?
I'm getting the USheetSelection.cpp : 260 : REQUIRE failedin the error log and I can't save anythingI haven't changed anythingbut my list of recent files has disapearred CS6 extended photohop not working I have reset the preferences file but it still happens I reinstalled photoshop but it still happens
My error messages are:could not save because the file could not be found
and upon exit: could not save Preferences because of a program error.
Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder.
Get me past this message. Nothing I have read applies exactly to eliminating this infuriating message. How do I get past, “Can’t save preferences message” in PS CS6?
How do I export and import preferences? I need to trash them often because PS is crashing when I try and print. Suport only gave me this instruction and couldn;t figure out a solution - just trash my prefs.
When I from Photoshop CS6 chose to open a file, or "Place" the browser window open, but I have to scroll all the way down in the "Enable:" drop down menu to chose "All Documents" or "All readable Documents" each time. And then if I want chose from the "Format" menu.
This is very time consuming, and I don't find any settings to make i.e. "All Documents" as default.
Each time I open Illustrator, I have to open preferences and go through changing everything back to the way I like it and it's getting really old. How can I permanently save these settings? I've read this article: [URL] .... but I think it's for older versions because I couldn't find the Adobe Illustrator Preferences file, and even if I did I wouldn't know what to do with it. I'm on Mac OSX.7. I previously used CS4 and it saved my preferences the first time permanently.
When I first installed Adobe Photoshop CS6 I was unable to run Photoshop or Bridge CS6. Photoshop would give me an error about "could not open a scratch file because the file is locked. If I ran either of these programs as an administrator they would run without issue, this led me to believe that there was a permission issue somewhere. After some digging I found out the both Bridge and Photoshop try to create a temp file (similiar to Photoshop Temp2777223910092) on the c: drive of the computer. In my case the user that I was logged in with did not have access to write to the root of the C: drive. Note that you run the program as the administrator and change the scratch disk location as that changes the preference for the administrator user and not the user that you are currently logged in as.
I first had to give the user that I was logged on with write permissions to the root of the C: drive. Next try and run Photoshop, you will get an error another error about the scratch disk and about and invalid or missing setting file. To correct this you need to have run Photoshop as an administrator, next you can go to Users AdminAppDataRoamingAdobeAdobe Photoshop CS6Adobe Photoshop CS6 Settings and copy Adobe Photoshop CS6 Prefs and/or Adobe Photoshop X64 CS6 Prefs to Users<your logged in username>AppDataRoamingAdobeAdobe Photoshop CS6.Adobe Photoshop CS6 Settings.
One of my users has modified the application options, (switched of grid lines, and minor grid lines), applied them, and worked on his project. When he exits Inventor, and re-starts it, the application options go back to basic default, (i.e. Grid and minor grid lines appear). I've checked the Read/Write permissions of The Program files folder, the program files x86 folder, and the path in his my documents folder, and all are OK.
I exported the application options, after tweaking them, and if I import that exported file, everything does as we expect, i.e. grid and minor grid lines are switched off.
I'm taking the Basics training coarse and while doing exercises something changed in my Open and Save preferences. As far as I know I didn't do anything to make the change. It used to be when I clicked on the "Open File" button a window with a visual tree would open on screen and I could visually go through my files, opening sub folders until I found the file I wanted. The "save" and "save as" buttons worked the same.
Now, instead of the window with visual map, I get a command line where I'm asked to type in the destination and name of the file.
I am able to run CS6 when I login Admin, so i change scratch file location to D:. After restarting PC, login by Admin, I can run CS6. But I still can't run CS6 when I login by other account, I think the location of scratch file is per user setting.
my setup has 128gb ssd (C) which contains only my OS files with some junction points to Program Files/Program Files(x86)/ProgramData/Users which are located in my D drive which is a 1TB WD.
at first it showed when I tried to start PS for the first time after a clean install on a new computer I managed to get past it by runing PS as admin and changing the scratch disk to D.but now I noticed that when I try to copy a path from illustrator into photoshop as either a smart object or as pixels I get this error again. I haven't seen it again other then that but I just started using PS in this setup so I am yet to explore all the functions and whether they are working correctly or not.
when ran as an administrator the illustrator->PS transfer works fine but I don't want to run PS as admin all the time...
I've installed newly purchased Photoshop CS5 on my relatively new (4 months old) Macbook Pro computer. I've uninstalled/reinstalled 3 or 4 times; same results each time. What happens is I can open the program once normally, right after install, and begin to work on a new project. Shortly thereafter it crashes, and from then on I cannot use the software unless I hold down shift-option-cmd to delete the preferences file, every time I open it. If I don't delete the preferences file, the software will open but nothing in it works. Everything is non-responsive or acts weirdly, until I hit certain buttons which just causes it to crash. As long as I've deleted the preferences file when starting it, all is well. If I don't do that, I can't use the software.
I suddenly can't use my Photoshop CS5. In the middle of working on it, I suddenly got an error message saying "Could not initialize Photoshop because the preferences file was invalid. (It has been deleted.) I tried uninstalling and reinstalling PS but still get the same message. Now PS won't even open up.
On Windows 7, 64-bit, with all the stuff turned on to show me hidden files and system files and everything, Photoshop CS6 (13.0.1?), and Lightroom 4.3
I'm trying to follow the advice that everything I do in Photoshop should be backed up somewhere other than as part of Photoshop, I periodically move all the stuff in the Users/<me>/AppData/Roaming/Adobe... folders to a backup drive... And, by and large, I can find and figure out what stuff is.
But, I can't find my preferences file. Adobe says:
I don't have ANYTHING called "Prefs.psp" in the Users stuff. As near as I can tell, I don't have anything called Prefs.psp ANYWHERE on the disk.. Do I get to pick where this file gets put? Could I have put it somewhere ELSE? Or, is it actually named something else?
I wondered why/how ones preferences ever get corrupted. Ive use PS, since 2.5 on all sorts of PCs, sometimes with it running around the clock for days. Never once had I encountered a corrupted preferences file until now, that is.
What I encountered can only be listed as an observation. Im sure that it is but one possible cause. Still, I thought that Id share my experience.
Up at 4:00AM to start a rush scan job. Everything boots up fine, and I start PS CS2. As its loading the plug-ins, etc., I notice that Sun Microsystems Java wants an update and its icon has appeared in the Tasktray of my XP-Pro SP3. I open it, and click Update Later, or whatever the exact dialog is. It drops back to the Tasktray. PS seems to be taking a long time to load on my workstation, but I give it a few moments. Nothing. Its hung at Reading Text Global Resources. I check Task Manager PS is shown as Not Responding. Odd, this has NEVER happened before in all those years. Not so much as once.
I remembered that there was an update for Extend Script, that I told PS to hold off on. I go to Updates, via Bridge and its still there waiting. I End Task for PS and look for something usable from MS. Of course theres nothing. Event Viewer shows an Application Hang, with no useful info. I install the Extend Script Update, and try PS again. It gets to the same spot and hangs.
OK, I allow Java to update (making sure to NOT allow the installation of the MSN Search Toolbar - sheezh! I try PS yet again. Hang at the same spot.
Re-boot and hang. Though I have said it a thousand times, trash your prefs, it takes a moment for it to sink in. I trash my prefs and all is good with PS. Luckily, I had my dual-monitor Workspace saved, and it only takes a minute to change the default preferences back to what I want.
Normally, I have everything, and I mean everything, set to NOT auto-update. I turn this feature off for every program that I install. I use Premiere a lot, and do not want Norton, or anybody, waking up and phoning home. Ill tell em when to update. Well, I missed Java.
I can only guess that it did its update thing, just at a critical time for PSs loading and blew up the prefs file. Had it popped up a second later, or maybe a second earlier, I doubt that Id have had to trash my prefs. After all these years (decades really), I had a corrupt preferences file.
Im sure there are a myriad things that can corrupt a preferences file, and I am only guessing at what caused mine. However, the timing is perfect, so Java gets the blame.
I have a Macbook Pro running Lion, OS X 10.7 that I purchased two months ago so it's relatively new. Just bought Adobe Photoshop CS5 Extended and installed it on the computer a day ago. Software will not operate unless I hold option+command+shift when starting so that the preferences file is deleted.
I suspect that the problem stems from a plugin that I deposited into the plugins folder, because the software was working at first. I didn't piece this together until after the fact, but once I fired up the software a couple times after installing it, it worked fine each time. I noodled around and checked some things out to see what's new in CS5, then I went ahead and deposited a favorite plugin into the plugins folder. Things stopped working after this. Not positive the plugin is related, but thought I should mention it.
I removed the plugin of course, to no avail. I've uninstalled and reinstalled the software three times. No difference. When I open the software without deleting the prefs file, it's just buggy and non-responsive. Can't start a new project, and thing just end up crashing every time. The software is useless without deleting the prefs file when firing it up.
After changing preferences, plug in views, etc I get a message the file is locked and changes won't be saved. Even after unlocking, adding myself as user with read/write privileges, changes are not saved when PS is closed.
I am creating an image in Photoshop CS6. I've saved it a few times but now it's telling me the file is locked. I resaved it as something else and now the original file has vanished!
I looked at the properties of the file before it vanished and clicked the security tab and it told me I didn't have permission to view it and I had to be an administrative user, which I am. It gave the option of giving myself permission and said the previous owner may no longer have permission but there was no previous owner listed (obviously because there never was one).
These files are very important, I can't risk them just vanishing or locking me out. Why is this happening and how can I stop it?
I was sent a jpg image via email, made a correction and put it on our network for another colleague to open. When she tried to open it, the following message below came up and I cant rectify the problem and open it on my colleagues machine.
