Photoshop :: Can't Find CS6 Preferences File
Mar 18, 2013
On Windows 7, 64-bit, with all the stuff turned on to show me hidden files and system files and everything, Photoshop CS6 (13.0.1?), and Lightroom 4.3
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I'm trying to follow the advice that everything I do in Photoshop should be backed up somewhere other than as part of Photoshop, I periodically move all the stuff in the Users/<me>/AppData/Roaming/Adobe... folders to a backup drive... And, by and large, I can find and figure out what stuff is.
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But, I can't find my preferences file. Adobe says:
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General settingsAdobe Photoshop CS6 Prefs.psp (32-bit version)
Adobe Photoshop X64 CS6 Prefs.psp (64-bit version)
Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop CS6/Adobe Photoshop CS6 SettingsÂ
I don't have ANYTHING called "Prefs.psp" in the Users stuff. As near as I can tell, I don't have anything called Prefs.psp ANYWHERE on the disk.. Do I get to pick where this file gets put? Could I have put it somewhere ELSE? Or, is it actually named something else?
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Aug 18, 2013
When I from Photoshop CS6 chose to open a file, or "Place" the browser window open, but I have to scroll all the way down in the "Enable:" drop down menu to chose "All Documents" or "All readable Documents" each time. And then if I want chose from the "Format" menu.
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This is very time consuming, and I don't find any settings to make i.e. "All Documents" as default.
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Mar 26, 2012
I've installed newly purchased Photoshop CS5 on my relatively new (4 months old) Macbook Pro computer. I've uninstalled/reinstalled 3 or 4 times; same results each time. What happens is I can open the program once normally, right after install, and begin to work on a new project. Shortly thereafter it crashes, and from then on I cannot use the software unless I hold down shift-option-cmd to delete the preferences file, every time I open it. If I don't delete the preferences file, the software will open but nothing in it works. Everything is non-responsive or acts weirdly, until I hit certain buttons which just causes it to crash. As long as I've deleted the preferences file when starting it, all is well. If I don't do that, I can't use the software.
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May 11, 2013
I suddenly can't use my Photoshop CS5. In the middle of working on it, I suddenly got an error message saying "Could not initialize Photoshop because the preferences file was invalid. (It has been deleted.) I tried uninstalling and reinstalling PS but still get the same message. Now PS won't even open up.Â
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Mar 10, 2009
I wondered why/how ones preferences ever get corrupted. Ive use PS, since 2.5 on all sorts of PCs, sometimes with it running around the clock for days. Never once had I encountered a corrupted preferences file until now, that is.
What I encountered can only be listed as an observation. Im sure that it is but one possible cause. Still, I thought that Id share my experience.
Up at 4:00AM to start a rush scan job. Everything boots up fine, and I start PS CS2. As its loading the plug-ins, etc., I notice that Sun Microsystems Java wants an update and its icon has appeared in the Tasktray of my XP-Pro SP3. I open it, and click Update Later, or whatever the exact dialog is. It drops back to the Tasktray. PS seems to be taking a long time to load on my workstation, but I give it a few moments. Nothing. Its hung at Reading Text Global Resources. I check Task Manager PS is shown as Not Responding. Odd, this has NEVER happened before in all those years. Not so much as once.
I remembered that there was an update for Extend Script, that I told PS to hold off on. I go to Updates, via Bridge and its still there waiting. I End Task for PS and look for something usable from MS. Of course theres nothing. Event Viewer shows an Application Hang, with no useful info. I install the Extend Script Update, and try PS again. It gets to the same spot and hangs.
OK, I allow Java to update (making sure to NOT allow the installation of the MSN Search Toolbar - sheezh! I try PS yet again. Hang at the same spot.
Re-boot and hang. Though I have said it a thousand times, trash your prefs, it takes a moment for it to sink in. I trash my prefs and all is good with PS. Luckily, I had my dual-monitor Workspace saved, and it only takes a minute to change the default preferences back to what I want.
Normally, I have everything, and I mean everything, set to NOT auto-update. I turn this feature off for every program that I install. I use Premiere a lot, and do not want Norton, or anybody, waking up and phoning home. Ill tell em when to update. Well, I missed Java.
I can only guess that it did its update thing, just at a critical time for PSs loading and blew up the prefs file. Had it popped up a second later, or maybe a second earlier, I doubt that Id have had to trash my prefs. After all these years (decades really), I had a corrupt preferences file.
Im sure there are a myriad things that can corrupt a preferences file, and I am only guessing at what caused mine. However, the timing is perfect, so Java gets the blame.
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Dec 6, 2008
Where is the Preferences file located in CS4 Win?
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Feb 28, 2012
I have a Macbook Pro running Lion, OS X 10.7 that I purchased two months ago so it's relatively new. Just bought Adobe Photoshop CS5 Extended and installed it on the computer a day ago. Software will not operate unless I hold option+command+shift when starting so that the preferences file is deleted.
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I suspect that the problem stems from a plugin that I deposited into the plugins folder, because the software was working at first. I didn't piece this together until after the fact, but once I fired up the software a couple times after installing it, it worked fine each time. I noodled around and checked some things out to see what's new in CS5, then I went ahead and deposited a favorite plugin into the plugins folder. Things stopped working after this. Not positive the plugin is related, but thought I should mention it.
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I removed the plugin of course, to no avail. I've uninstalled and reinstalled the software three times. No difference. When I open the software without deleting the prefs file, it's just buggy and non-responsive. Can't start a new project, and thing just end up crashing every time. The software is useless without deleting the prefs file when firing it up.
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Oct 12, 2012
I just had to reinstall after a wipe of my Mac. Program opens, I can use it, but when I quit it I get this message: Could not save preferences because the file is locked or you do no have the necessary privilieges. Use the "get info" command in the Finder to unlock or change permissions on the file or enclosing folders.
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I went into Applications, right clicked on the CS5 icon, which brought up the "get Info" box. At the bottom, under Sharing & Permissions it says I have custome access; Me: read & write
System, read & write
Admin, read & write
everyone, read only
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On the "everyone" the only choices I have are read only, write only or no access.
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May 31, 2013
When I try to open the program, it gives me the following error: "Could not initialize photoshop because the preferences file was invalid (it has been deleted). I've uninstalled and re-installed the program.
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Sep 17, 2012
Set import and file-handling preferences?
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May 26, 2012
Going through edit/preferences and selecting the PP exe file, but getting error messages when trying to edit.
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Mar 27, 2013
I created a short project of two clips of 640 x 480 avi clips with no transitions in VideoStudio Pro X4. I created a media file output and chose the option "same as the first clip." The file created was about 39 MB. Everything was good.
Then I created a media file using the option "Project Properties" and the file size ballooned to about 354 MB, even though I set the Project Properties to the same values as the original clip!!
I need to use Project Properties. Otherwise, when I add transitions, during the transitions the video size changes to widescreen for some reason and the picture looks stretched out from left to right, until after the transition, when the video goes back to 640 x 480.
How can I use the Project Properties option when creating the final media file and not get huge files, or how can I use the "same as the first clip" option and keep the transitions the same size as the first clip (640 x 480) instead of switching to a wide screen mode?
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Aug 21, 2012
Everytime I open my CS6, it always show " Could not initialize Photoshop because the preferences file was invalid (it has been deleted)" I reinstalled it but it is still popping out.
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Oct 13, 2013
How do I reconnect a missing file when it doesn't show on the right hand side?
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Nov 9, 2011
I'm trying to update a part with different colors for various features. My color styles are not available in this file. I can export them from another file, then use the import function to bring it over, but there has to be a way to force this file to find the entire "default" color file.
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Dec 6, 2012
I'm linking an excel file to an .ipt file with iLogic code determining if the Material type is a certian value it will find the correct material thickness. These file work great when working on them thru Vault but when I "Save As Template" and create this file where our other template files are located (not Vault) this fuction does not work. I have realized that I had to place the a copy of the excel file in the same file folder as the template ipt, but even this does not fix the issue.Â
I recieve this error:
Error in rule: Material, in document: Part6
'MWW Materials (Inventor).xlsx' could not be found. Check the spelling of the file name, and verify that the file location is correct.
If you are trying to open the file from your list of most recently used files, make sure that the file has not been renamed, moved, or deleted.
It seems completly countintutive that just saving the file as a template file would cause this not to work when all files that are required are located in the same file folder. Maybe I need a reference to the excel document within the iLogic code.
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Oct 2, 2012
I want to open a file in a fold with hundreds files there, every time when I click the open file, the select file box only show the top 10 files there. How to set to see the previous file which I opened before.
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Apr 9, 2013
It doesn't appear to be in the Adobe Photoshop Elements 11 folder or either of its two subfolters..
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Sep 20, 2013
I shoot raw/jpg. I viewed in Digital Photo professional and transferred a Tiff to photoshop. I saved the image on a seperate disc. when I opened and tried to save again I received an error saying I didn'thave permission. I finally saved the psd version by changing the name of the picture. when I went back to the raw file on my flash card it was gone. when I went back to the tiff file that was gone to. the only file I have left is the jpg back up and the psd version. All the other pictures are still on both the flash card and my backup drive except this one. I've done recovery searches and they recover everything i've deleted from the flash card except the file I need. I don't understand why this happend. I've tried searching for hidden files etc. I didn't delete this file. the recovery program shows that it is there it just won't get it. it gets everything else but not this one. both the raw and the tiff files disappeared from two different drives. I want to get the raw file back.Â
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May 30, 2013
this morning photoshop decided to play up and any new images that i try to open to edit, i get this message. 'Could not complete your request because the file was not found'.   The same problem occours with all file types except .psd files. I have tried uninstalling and reinstalling photoshop with no luck.
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And incase its relavent, each time i click open the 'enable:' option is blank and 'Format:' is set to photoshop by default. With these settings all files in my finder and greyed out, so i change 'enable' to all readable documents which ungreys them. But when i open them, i get the message mentioned at the start.
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Apr 9, 2009
We can not open most files. Tiff, PSD, some PDF files will give an "unable to find file error". Jpg files, and certain PDF files and TIFF files that use jpg compression work. I have tried resetting all the settings, changing scratch disks / memory usage, uninstalling all fonts, and reinstalling the application and the problem persists. Also i do not know if this is related but the same time we started having errors in photoshop we also have problems in Microsoft Word. The font list shows a lot of fonts as just a white box. Other apps can use the fonts fine. Just not in word. I have attatched a JPG file with screen caps of the errors.
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Feb 24, 2014
Running Windows 7 Premium Home, Photoshop Elements 9. Due to a glitchy upgrade to SSD my computer ended up with a lot of duplicate files. I'd like to remove the ones PE is NOT using. To do that I need to know the file path for the images it does display. I can find the file names easily enough, but not the pathway to the ones it is using to avoid deleting them. I can find the pathway to the catalog, but due to past sins that may or may not be the path to each individual image.
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Aug 14, 2012
I need to delete an AutoRecovery file (.psb) in CS6, it keeps opening on launch. I can't find it on my computer to save my life. I have tried saving the file in various places to see if it takes care of it and it does not. Apparently, it is supposed to be in:
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Mac HD/users/me/library/application support/Adobe/Photoshop CS6/Autorecovery
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There is not an AutoRecovery folder or .psb file anywhere to be seen in the Photoshop or Adobe library folders, and I have looked everywhere. I have a brand new imac w/ OS x. I have tried searching everywhere for the file and folder, even in places that make no sense. I have searched my entire computer, even visually looking in every folder.
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I have read a few message boards and apparently the file should be where it is supposed to be (file path above) and deleting it will solve this issue, but I cannot find it.
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Oct 9, 2012
I am starting a football pool and I can't find a PSD template. where I can find one?
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Jul 27, 2005
Does anyone know how to find and replace text in the link target of a pdf file using Adobe Acrobat 6 Professional?
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Apr 18, 2013
Spent 9 hrs creating a slideshow that I saved. Closed PSE 11 and reopened and can no longer find the slideshow. When I select Find, Media type, Project, nothing appears, but there is a gray box in my grid that says "File size too large". Is this my slideshow and if so how can I recover it?
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Dec 24, 2012
Where I can find the 3ds Max start up log file?
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Apr 11, 2013
When I open Photoshop Elements 10 Editor to edit a text layer on a 511KB 412x292 psd photo the text layer is not shown. How do I open the text layer? How do I edit the text layer? How do I save the finished work product? The background layer is locked. I can't unlock it. I have tried any number of approaches none of which open the text layer for editing.Â
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May 8, 2012
So i turned off the "command line completion" settings. However, now I have to type in the full command in order to run it. I found that there should be an "acad.pgp" file somewhere in the support paths that will allow me to define command aliases. So i did a complete search of my C: drive for "*.pgp" and the search came up empty; I tried a few different ways and places (trying narrow it down) but couldn't find ANY of these files.Â
I have the student version of 2012. Does this have something to do with it? I wouldn't think it should because of what it says on the education site: "Important Note :The Autodesk Student Version software incorporates all the functionality of our professional licenses, but includes a print banner making the software inappropriate for professional, commercial, or for-profit purposes."
Win 7 64bit
Intel i7 2.30GHz
8Gb DDR3
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Sep 25, 2012
when i add a custom template file location under options>files>template settings>drawing template file location>default template file name for QNEW i i get the error message c:program filesautodeskautocad mechanical 2012acadmamg3dim.arx cannot find a dll or other file that it needs. if i remove my custom template file location and leave it blank, i get no error. its the same thing for the drawing template file location, if i change the default file location to another path, i get a different dll error message when launching cad.
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Jun 18, 2012
I am receiving this error whether I am attempting to view a drawing file via the network, via a lotus notes database, or loaded locally.:
"Cannot find the specified drawing file. Please verify that the file exist"
The Autodesk product I am using is Autodesk 2012 LT (trial)
The operating system is Widows 7 (64 bit)
I have had the same error for multiple Autodesk readers aswell on this same PC including:
Design Review 2013, 2012, 2011
True view 2013, 2012
I have administrative rights to the profile in question and I have also attempted to use a separate profile but received the same results. All attempts to manually set the file association have liekwise failed. the program will initialize, but the error message returns with no ability to veiw the drawing file(s).
I have also removed/uninstalled all of the above mentioned programs via Autodesk instructions/procedures for proper removal of folders/subfolders/registry entries (HKey local machine and current user) as well as stoping any autodesk program running in task manager.
My next step is to re-image the machine to make the file association stick to an autocad program.Â
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