Photoshop Elements :: Error - Could Not Save As JPG / File Is Locked
Jan 10, 2014
When I try to save a picture, I get this error: Could not save as “xxx.jpg” because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders.
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Jun 5, 2013
I have just installed Elements 11 on a current Mac and when i start it i get this error Error: "could not initialize photoshop because the file is locked..." I have trashed the prefs, reinstalled it , restarted nothing works. If i log in as another user on the Mac it opens with no problem.
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Dec 10, 2013
I've loaded and reinstalled photoshop elements 3 times. I can not save any files. all i get is cannot save file do to program error message' this is a brand new product with a program error and they want me to pay them to fix there problem. it ain't right.
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Sep 20, 2013
We have a few iMacs here all running 10.8.4 - we have PhotoShop CS 5.5 and all the artwork etc is saved on a shared server ( Windows 2008 r2) and we are forever getting these problems......
Only in photoshop we get the following error message......
"Could not save [filename] because the file is locked or you do not have the necessary access privilege. Use the 'Get info' command in the finder to unlock the file or change permissions on the file or enclosing folders"
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Nov 16, 2012
All of the sudden, PS has gone crazy. It is not letting me save any files, as I keep getting this error message
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Oct 12, 2012
I just had to reinstall after a wipe of my Mac. Program opens, I can use it, but when I quit it I get this message: Could not save preferences because the file is locked or you do no have the necessary privilieges. Use the "get info" command in the Finder to unlock or change permissions on the file or enclosing folders.
I went into Applications, right clicked on the CS5 icon, which brought up the "get Info" box. At the bottom, under Sharing & Permissions it says I have custome access; Me: read & write
System, read & write
Admin, read & write
everyone, read only
On the "everyone" the only choices I have are read only, write only or no access.
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Feb 6, 2013
For many years I have been edit photo montages in Premiere Pro. When I would find a photo that needs retouching so I would open Photoshop, retouch the pic, save it, and the new image would magically appear on the PPro timeline. But in my CS6 suite, I get the error message "Could not save "filename" because file is locked, you do not have necessary access permissions, or another program is using the file".
And this only happens when PPro is still open, regardless of where the CTI is on the timeline, or which pic on the timeline is selected. I never had this problem with any other versions of PPro and Photoshop. I don't want to shut down PPro everytime I need to retouch a pic.
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Jul 26, 2013
"Could not apply the workspace because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder."
Creating a new image I get the above message. I've uninstalled and re-installed and still get the problem.
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Apr 18, 2012
I am having this message display EVERY time I try and save something in my newly installed Photoshop (cs5) "Could not save "filename.jpg” because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders.
I have tried Uninstalling and reinstalling after resetting permissions, I have tried saving the file under a new name, I have tried adding a new admin... nothing seems to work and my Illustrator is working seamlessly!??
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Dec 18, 2013
Can't download photos, error message says catalog locked by another process?
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Aug 21, 2008
Upon starting Photo shop CS, I get the message "Could not initialize Photo shop because the file is locked. Use the 'Properties command in Windows Explorer to unlock the file."
Which file are they referring to "unlock"? And I don't see an option in Windows Explorer that allows you to "unlock" a file.
This problem started after I improperly tried to create a new scratch disk. I can't get back into Photo shop to recreate a proper scratch disk.
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May 7, 2007
I'm trying to create a digital layout in PSCS version 8.0, and when I go to save the psd file (very early stages of the creation...its not very large yet) I get an error that says "Unable to save (file name) because of a disc error". I've never seen this before and am trying not to panic, but I'm on a deadline! LOL And am running behind as usual!
I am using an older mac, and I'm pretty dang maxed out on Gb...gotta clean up some files, but having a hard time finding a free dup file finder for macs...so I'm procrastinating, basically. Could the fact that I've got very little Gb available left have something to do with this?
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Jan 28, 2013
I deleted a file that was locked by Photoshop Elements. Now Elements won't run. I tried re-install and still won't run.
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Mar 20, 2014
URL....I am using PSE 12 as a photo editor for Aperture 3.5.1 and the photo is duplicated (as a tiff) in Aperture and PSE editor opens with the image. When I close the file and say to save the file it brings up the save as window.
I tell PSE 12 to "on first save -- save over current file" it now brings up the "save as" window and won't save over the file (changes the file type from .tiff to .tif)
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Jan 23, 2013
I have Photoshop CS6 and Elements Premiere 11 and both were showing estimated file sizes properly up until a couple of weeks ago, and both stopped at the same time. Using Image, Mode I have verified on both that the images I am trying to save are 8 bit and not 16 bit images. I am on Window 7, 64bit.
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May 19, 2012
I was working on Adobe Photoshop CS5 on my 64bit Windows 7 when I got the following message:
Adobe Photoshop CS5 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if the solution is available.
How do a save the file before the program needs to close? Can I just close the Windows pop-up displaying the error, or will that also close the program?
I have not saved the file in a while and I don't want to lose all the work I have done.
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Jun 2, 2012
I'm getting the following message when saving in Photoshop CS6 Extended:
"Could not save "G:...\_0008_DSCF7826.RAF.tif" because the file is already in use or was left open by another application."
The issue NEVER occurs if Bridge CS6 is not running.
The problem occurs intermittently when saving individual files, and nearly every time I try to run a batch operation on multiple files when Bridge is running.
Since a huge part of my work involves batch processing files, I spent some time trying to narrow down the cause. I did 10 Batch processing test runs on twelve 100MB files. My batch process used the "save and close" option in the Batch dialog. I think the issue involves Bridge because:
The issue DID NOT occur (in 10 test runs Batch processing twelve 100 MB images with the "Save and close" option checked):
If the Batch action was run through the Photoshop menu with Bridge turned off.If the Batch action was run through the Photoshop menu with Bridge running & Bridge's Performance and Handling settings for Thumbnails set to "Do Not Process Files larger Than zero MB."
The issue ALWAYS occurs:
At some point when a Batch Action involving a "Save and Close" command is run through the Bridge Menu. My Batch processing generally involves 12 files. Usually, one or two files process, save and close properly before the error message appears. I've reset the preferences for both Photoshop and Bridge several times with no results. I'm running 64-Bit Windows 7 and 64-bit Photoshop CS6 Extended.
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Jul 12, 2012
I just upgraded from CS5 to CS6 and for the most part love it. I have run into a very serious problem when it comes to saving. I am on Mac 10.6.8 and have a server that I save all my files too. In CS6 anytime I try to save something to the server's HDD I get the error below,
"Could not save as “avi_horizontal_logo.jpg” because the file name was not valid"
Now, the file name is valid, obviously. I can load the file into cs6 but whenever I try to save over or as a copy I get this error. I still have CS5 installed and have gone back and verified that I can save files to my server via CS5 since coming across the error in CS6. Additionally I have no problems saving to my server via Illustrator or In design
This issue is not occurring on one version on only one workstation either. I have both Design Premium (on 2 computers) and Design Standard (on 1) and all three are replicating this issue but the issue is non-existent in CS5.
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Nov 8, 2004
I am trying to save a rgb tif file (file size is 31mb) with a single layer that was applied since opening, the only way I am being allowed to save it is if i flatten the image, which i do not want to do. When I try to save it I get "Could not save "leeo083.TIF" because of disk error.
I am on a Dual 2 GHz G5 with 3 gigs of ram OS 10.3.5 There is 40 gigs of open space on the harddrive. Photoshop CS the file is located on the desktop and I am attempting to save it in the same folder.
I have tried save, save as and get the same error.
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Jan 11, 2013
Everytime I try to save as a PDF I get a message telling me that it could not save as "title.PDF" because of a program error. I'm using Photoshop Elements 10.
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Dec 16, 2012
Trying to FILE > SAVE AS > but error message 'cannot save due to program error'
How can i resolve this without lossing all of content of Elements 5.
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Oct 29, 2012
Could not save (file name) due to program error mac CS69?
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Jan 22, 2013
Everytime I try to save a file in PS it tells me I can't because the disk is full.I have to save it to the desktop and then cut/paste it into the folder I want.So annoying and time consuming! been doing this for months. How can I correct this?
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Sep 18, 2012
Yahoo mail is my default mail program. Works fine with everything except photoshop elements 10 photo sharing facility!
Tried everything to get it working. This is my last resort. My email address has been verified by Adobe.
The mail client that opens look nothing like I've seen before. I assume it is an Adobe interface. Clicking SEND gives the error message in the subject heading.
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Jan 12, 2008
I try to open my Photoshop 7.0 I get two error messages. I don't understand why I am getting these messages, or how to fix them. The error messages appear at startup during the initializing of the Photoshop 7.0, these messages state:
Error Message 1: Can not find workspace folder.
Error Message 2: Could not initialize Photoshop because the file is locked. Use the Properties command in Windows Explorer to unlock the file.
There is no Properties command under Windows Explorer, there is one under Photoshop 7.0, but nowhere does it say "unlock file". I have seen a similar problem for the CS2 in the FAQ section, so I tried to use that fix, but it did not work. I have uninstalled & reinstalled, cleared cache, de-fragged, and unhidden the files ...
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Oct 30, 2012
I currently run Windows 7 and have Photoshop Elements 5. When I edit a photo it will not let me save it and comes up with a message "Cannot save due to program error". O have tried restarting the computer, reinstalling PE5, saving in a different location, Save As and NOTHING has worked.
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Apr 25, 2013
I have an ai file that I can not save with out getting the File I/O error message. One person suggested that this file may be corrupted since I've been bouncing back and forth between 2 different Illustrator programs. I use CS-4 at work, save as CS-3 format then continue working on it at home. I tried copying each layer to a new fresh doc. but still get the error code. Is there a way to fix this file? Both back-up files I have behave the same way.
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Oct 21, 2011
I'm experiencing difficulties in exporting website from .AI to .PSD using Illustrator CS5.1 under Windows7 Home Premium 64bit. The error message says "Not enough memory to save the file".
I can assure you that i've got enough memory for scratch disks and my computer is powerful enough to handle this operation. The funny thing is that i am able to export the very same .Ai file using Illustrator CS5.1 under Windows XP 32bit on different PC.
I've tried to find a solution online, but it gave no satisfying results so far. So, i think the problem comes from the operating system, but i don't know how to fix it...
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Nov 6, 2008
When i try to check in my files i get this error. "File rename error on save - Cannot create a file when that file already exists" .When i try to do a save i get this error
Problems encountered while saving the document.Could not rename new document version from
\Autovault2009VaultJWCRotary Screen36 X 48AssemblyDrumdrumMDC-0003-0001-SS304.newVer.ipt to \Autovault2009VaultJWCRotary Screen36 X 48AssemblyDrumdrumMDC-0003-0001-SS304.iptThe database in \Autovault2009VaultJWCRotary Screen36 X 48AssemblyDrumdrumMDC-0003-0001-SS304.ipt could not be saved
I am running inventor 2009 on a windows xp sp3, with a server running windows server 2003 sp2.SQL server 2005 with net.frameworks 2.0.50727 on server and client.
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Oct 2, 2012
I am unable to save an image as a jpg file!!! every time I try, I get the following error: "Not A Regular File"
I can save as png, but not jpg!!! the original format was psd, that error message came up when saving as jpg... when I saved as png, I closed Gimp and reopened the png file, but I STILL get that error message when saving as jpg!!
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May 19, 2012
When I first installed Adobe Photoshop CS6 I was unable to run Photoshop or Bridge CS6. Photoshop would give me an error about "could not open a scratch file because the file is locked. If I ran either of these programs as an administrator they would run without issue, this led me to believe that there was a permission issue somewhere. After some digging I found out the both Bridge and Photoshop try to create a temp file (similiar to Photoshop Temp2777223910092) on the c: drive of the computer. In my case the user that I was logged in with did not have access to write to the root of the C: drive. Note that you run the program as the administrator and change the scratch disk location as that changes the preference for the administrator user and not the user that you are currently logged in as.
I first had to give the user that I was logged on with write permissions to the root of the C: drive. Next try and run Photoshop, you will get an error another error about the scratch disk and about and invalid or missing setting file. To correct this you need to have run Photoshop as an administrator, next you can go to Users AdminAppDataRoamingAdobeAdobe Photoshop CS6Adobe Photoshop CS6 Settings and copy Adobe Photoshop CS6 Prefs and/or Adobe Photoshop X64 CS6 Prefs to Users<your logged in username>AppDataRoamingAdobeAdobe Photoshop CS6.Adobe Photoshop CS6 Settings.
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