Maya :: 2013 Student Crashing At Edge Snap To Point

Oct 27, 2012

I have an issue with the student version of Maya 2013. This issue is reproducible in my environment when I try to align an edge to a snap point pressing the V key and move the edge with the move tool. May 2013 hang then and I have to close it ending the task in the task manager.Many times I deleted the Maya folder in my documents folder in order to start from the scratch, but it hangs again if I try the procedure i described above. Some times it take more time until Maya hang, some times after a few moves.I have installed Maya 2013 many times from the scratch, deleting before all the directories in the different locations (as described in an Autodesk paper).I have to run Maya 2013 while I need to export my files with an exporter which just work in the 32bit version of Maya.

In the Event log viewer from Windows 7 x64 there are two records during this hang:

Fault bucket 50, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: maya.exe
P2: 13.0.186.0
P3: 4f44e75c
P4: 6ca2
P5: 2048
P6:
P7:
P8:
P9:
P10:

Attached files:
C:UsersLecraAppDataLocalTempWER3959.tmp.appcompat.txt
C:UsersLecraAppDataLocalTempWER39C7.tmp.WERInternalMetadata.xml

These files may be available here:
C:UsersLecraAppDataLocalMicrosoftWindowsWERReportArchiveCritical_maya.exe_8736ecaa762b7ca1a2f14929fe98d82f9482e8_0877449f

Analysis symbol:
Rechecking for solution: 0
Report Id: 382b88ab-2041-11e2-82ba-3860770f5418
Report Status: 0

The second one:

The program maya.exe version 13.0.186.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 18a8
Start Time: 01cdb44cd78b5da1
Termination Time: 65
Application Path: D:PROGRAMSMaya2013inmaya.exe
Report Id:

Installed Maya on three different hard disks (one is a SSD)but no difference.Below my hardware:

HP HPE H8 Desktop Intel Core i7-2600 CPU 3.4GHz, 16GB RAM, 64bit Windows 7, NVIDIA GeForce GTX 550 Ti with 4MB RAM.

I know that my graphic card is not in the hardware compatibility list and I will replace them with an ATI V5900 which is on the list.

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