Illustrator :: AI CS6 Not Responding
Jan 17, 2013
I can get AI to start up however when i try to open a file from my HD, AI stops responding. Ive tried to open with the 32bit version too but same thing happens. Im on Windows8, 3rd gen i3, 6 ram, intel HD4000 internal graphics card.
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Dec 17, 2013
I just upgraded my iMac from Snow Leapord to Mavaricks 10.9 and Illustrator CS6 or Illustrator CC will not respond when you try and open a file. I tried Clicking on File/Open and also Cmd+O and it will not bring up the open dialog and will not respond and I have to force quit the program. If you double click on a file it opens but when you try and save it, the same thing happens, not responding and have to force quit. It also happen in Photoshop.
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Jun 25, 2012
When I close Illutrator CS5 the application hangs and the windows "this application is not responding" message appears. I have now seen this on 3 different PC's (including a Desktop, Laptop and MacMini Server) all running Windows 7 64bit.Here's the Event log details:
Faulting application name: Illustrator.exe, version: 15.0.0.399, time stamp: 0x4bad3bbf
Faulting module name: AdobeOwl.dll_unloaded, version: 0.0.0.0, time stamp: 0x4b958fed
Exception code: 0xc000041d
Event ID: 1000
Task Category: 100
XML View:
-<Event xmlns=
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
[code]....
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Nov 25, 2013
blender tool? I have logged out of illustrator and started a new document but it is still not working. I am trying to blend two triangles, I have amended the blend options to 'specific steps' at 30 but when I go blend - make nothing is happening?
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Jan 27, 2014
When I try to change someting on an Illistrator document, It stops and says "not responding". I have rmoved the entire program and reloaded it, with no change.
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Nov 5, 2013
I was working on a file this morning and saved it in .Ai format. This afternoon I came back to work on it again and now it won't open. Illustrator hangs, and then stops responding. Is there a way I can fix this?
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Sep 26, 2013
I got a shape locked on the screen and can't unlock it.It is just a rectangle with 2 rounded corners. It has a strange shadow... I don't recall doing that shape ever, I was switching among Illustrator and Photoshop and in a second it just appeared.I tried many alternatives but still can't get rid off it. It is in every new file I make. It doesn't respond to zoom in/out. If I switch to outline view it stays the same, even with the shadow.I recorded a video.
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Aug 13, 2012
Illustrator CS4: My arrow keys do not function with the polar grid tool. I cannot increase/decrease the number of rays or circles using my arrow keys. They are just dead in the water.
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Mar 17, 2013
I have CS6 and LR4.3 installed (for a while). I am not not able to Edit In LR4.3 4 photos that I wish to make into a panorama. CS6 will start to the first window and then locks (Not Responding). I have uninstalled and reinstalled CS6 and delete the preferences, all to no avail.
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Jun 26, 2009
My photoshop cs2 program has been running very well for the past year or two. I have started saving files back and forth between cs3( at school) and cs2 (at home) for a school project. All the sudden, as I was painting a background to place in my project (magic wand>move tool) my cursor becomes an hourglass, all panels become blank, and at the top is says Photoshop (Not responding). This has happened 4 times now and I have lost my work each time.
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May 9, 2009
I installed, registered, activated etc. Photoshop CS3 on my laptop today and when I went to start it up, it went to about the point where it said 'staring plug-ins...' and then I got the Program Not Responding message and it shut down, before I even got to open a file or even get to that page. I only had the blue blox with text and the grey background, then it shut down.
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Apr 12, 2009
I can't open any files in photoshop CS3 I've tried from file-open and also from the source folder rightclick open with. No joy, even File New... brings up the new file options window but when I click ok nothing opens.
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Jul 1, 2012
I've just installed max 2012 on a brand new workstation. Everything seemed to work fine until I've noticed that every time I close max or try to reset/open a new scene the program becomes unresponsive!!?! If I try to end the process, the program shuts down but the 3dsmax.exe process remains active in the task manager even 10 minutes. If I want to start a new session of max, I first need to end the Wscommcntrl3.exe process... I have installed all the latest SP and hotfixes and I'm using only V-ray and a couple of scripts. The problem doesn't occur on a freshly opened scene. It manifests itself after I've been working on the scene for some time or after I render something. This is becoming quite frustrating and time consuming. Why can't I end the 3dsmax process from the task manager? I can work on a single scene for hours and render it without any problem.
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Dec 12, 2012
less than an hour after running the latest Adobe updates, Cocktail, Repair Permissions, reboot 10.7.5 dragging an 8bit background layer from a small .jpg to a simple 16bit 70MB layered file i got this for about four minutes waiting for it to generate a crash report, but it cleared in the meantime
as i've had no previous issues like this, i hope it is not something new..i also seem to have a problem with Color Settings changing, but that is before 13.0.2 (General Purpose 2 was set when i looked after this hang)
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Jul 19, 2012
I just got a new computer at work and am working with Corel X5. I upgraded from X2 to X5, so all of my files are X2 files. When I open a fairly large file on my new Dell with more ram etc. I have major problems with the program responding to commands. I really did not have many problems in Corel X2 on a 7 year old Dell computer. Problems are:
1. Takes forever to open the file.
2. When it finally opens it take anywhere for 30 seconds to two or more minutes to respond to a command i.e. move an object, deleting an object, editing text and so on so I am waiting for each command I make.
We are still on Windows XP Professional in our office – could that have anything to do with the problem. Corel is the only problem I am having problems with. Dell Optiplex 790
3.40 gigahertz Intel Core i7-2600.No memory cache64-bit ready Multi-core (4 total)Hyper-threaded (8 total)
NVIDIA Quadro 400 [Display adapter]
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Apr 9, 2012
I'm running AutoCad 2012 in Windows 7 64bit. Notebook is an Asus N53SV, i7 2GHz with 6gb RAM and NVidia Gt540 2gb. The problem is, when i try to Extrude objects, the screen turns into black for a second and a warning says GPU is not responding. Also the notebook has another GPU of Intel within the CPU.
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Aug 23, 2006
I have been running Photoshop CS2 on my computer for about a month now, the full version, activated and registered. For some reason whenever I open a file, Photoshop stops responding; all it does is make a sound ("dun") sound whenever I click on the Photoshop window. The only button that works is the minimize button; I have to use Windows Task Manager to close the program.
Does anyone have any ideas what's going on and how I can fix this?
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Apr 18, 2009
I am trying to install Photoshop CS3. I am using Vista Home Premium. It appears the installation starts, but stalls and I end up with a "not responding" message.
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Apr 23, 2009
I have CS2 with Windows. It has been working perfectly but just recently some of the keys will not respond eg F7 for the layers.Also when trying to put Text on an image the text shows as a line ---------- but shows what is written in the layers comp.
Very annoying as I cannot gauge properly what I want to do.I'm not sure if it is something I have maybe altered in the set up unbeknowingly.
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Oct 19, 2008
I have just reinstalled Adobe Photoshop CS2. It appears to install okay. When you start it up it appears to start okay, the splash screen appears and goes through the start up, that disappears and the normal working page appears, but as soon as I click on any menu,tool etc. it goes blank with the top left corner of the working page showing Adobe Photoshop (not responding). I also tried a "repair" from the unistaller, but no joy.
For info:
I am working on a Dell Dimension 9150 I am running XP pro sp3. AV is AVG and firewall is Comodo. I have never been able to get PShop working on this computer, so I don't think it is a PShop problem. I have stacks of disk space, and 2Gb RAM.
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Jun 6, 2009
I replaced an older HP Pavilion (Windows XP OS) with a new Pavilion with 64-bit Vista Home Premium. Photoshop CS3 seems to install okay, but when I launch the application I get a blank screen with a "not responding" message. I've tried re-installing, updating, etc., but still get the same results. Bridge opens up just fine.Since I read that CS4 has native 64-bit support, I thought I might have better luck with that. But I'd like to be sure before I open the upgrade software package.Any thoughts, or similar experience? Also, I would probably uninstall PS3 again before installing the update since CS3 doesn't launch anyway. I don't need CS3 to be on the computer, do I, as long as I have the serial number?Thanks for any help and/or suggestions. I'm looking forward to being able to use Photoshop again, especially on the new computer (8 gb memory, ATI Radeon HD 3200 Graphics, AMD Phenom X4 9650 Quad Core Processor).
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Jul 22, 2008
The problem I have with my software is when it has finish loading and I open a new document, the cursor or arrow appears as the hand tool and no matter what other tool I try to choose it never changes. If choose to uses brushes it still remains as a hand tool. Whats up with that. I tried restoring to default settings and clearing history nothing happens.
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Jul 12, 2011
PC I am using Revit Architecture on is
Windows 7 Professional
Intel Core i7 3.4ghz
Ram 16gb
64-bit OS
When rendering a job the program stops responding. The task manager shows the cpu working hard but the memory is not being used at all. Windows reports failure to recover program and the application exits.
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Feb 11, 2014
I'm pulling my hair out about trying to figure out why my 3ds max design won't work (student version). The program will open, the welcome screen will come up, but within seconds of having a new file open, the program stops responding. This happens 100% of the time and generally within 10 seconds of being open. The program will not let me do anything before it freezes.
I have installed all three service packs. I have an i7 processor, runs off a solid state hard drive (a brand new one), 12 GB RAM, the graphics card is a few years old but should be fine.
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Jan 23, 2013
Last month, I've been trying GIMP. It works fine, 2.8 one. But, yesterday, I just wanted to open it, actually the startup loads well, but somehow, stopped while attempt to loading fonts, so, I force to close it with task manager. And opening it again. My gimp startup doesn't load earlier, and suddenly loading fonts once the startup opened up. A little moment, my Gimp was not responding, and make the whole WINDOWS NOT RESPONDING. The only way I can, is just shutting it down, forced it, by plugging off the power source
little note, I'm running Gimp 2.8 inside of 32 bit windows 7.
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Jun 7, 2012
I am a new user to Gimp and have gone out and watched many videos regarding how to use the different tools. I have recently been toying with the gradient tool on some text. Everything worked perfectly at first, but recently it seems to not be responding. Here are the steps that I take:
Open a new file with transparent background
Create a text box
Type in the text and adjust the font size and style
Go under layer, transparency, and select alpha to selection
Select gradient, select colors, select Dark Only mode
Drag my line from left to right across the text
When I used this exact technique last week it worked just fine, now, it either does nothing at all or will only respond only if I change mode from Dark Only to Normal.
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Mar 10, 2012
I was turning a mov. file into a gif. When I was finished I went to save for web & devices and after it finished loading... the gif couldn't be seen but a coral pink box took the space. Then I get a message stateing that Adobe CS5.1 is not responding... Then it closes down the program. I'm able to make other gifs. Even ones with more frames.They all turn out to be fine. It's just this certain one I try to make that always ends up closeing down the program. The file size is 248MB and the gif I'm trying to make only needs 91 frames. I even used the same mov. file and made a different gif from it and it worked perfectly! I've tried reinstalling but that didn't fix anything.
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Nov 27, 2013
Even when selecting a default brush my brush stroke is not at all similar to the shape (slowly widening and then tapering off 'ie default preset') even when shape dynamics is turned on, as you can see in the photo. I'm certain it's not due to my tablet, as the sensitivity works fine in other programs. I am currently using CS5.
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Feb 29, 2012
I'm trying to reinstall Photoshop CS3 from disc. Everything looks like it installs smoothly, but when I try to launch PS, it just hangs with a grey background and finallly says "not responding". I've tried to hold down ctrl-alt-shift to get the preferences menu, but nothing ever pops up. I also looked in AppDataRoamingAdobeAdobe Photoshop CS3Adobe Photoshop CS3 Settings but there are no files located in this dir.
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Sep 21, 2012
I have installed photoshop CS on a Dell Latitude e6520. The installation completes successfully and I was able to active the product via the telephone. However when I go to launch the product it get all the way to the work area and then when I attempt to click anyhwere in the application it says "Not Responding" and then closes the application.
I have updated the nVidia Driver thinking it maybe a grahphics driver issue but still no luck. I have already uninstalled and reinstalled the product about a dozen times with no luck. What can I do to fix this problem.
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Oct 9, 2012
When I activate liquify, there is no feedback in the editor/preview window. The blue OK button blinks as if its refeshing... but nothing ever happens---even if I wait for several minutes and even if its a simple lo res file. If I click OK, the effect is applied to the original image.
I have read other posts and tried deactivating "use graphics processor" but no change.
I have a 2010 12core macpro and the ATI Radeon HD 5770 1024 MB
I cannot seem to find info on ATI mac drivers--assuming there is a needed update. But from what i understand, graphics drivers are included in the OSX installation and updates.
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