VideoStudio :: Crash On MiniDV Import
Aug 29, 2011
my problem to Corel e-mail support but after all the work for filling out the form the website showed my a message after submission of the form that the requested page changed its location - nice! After using the back button of the browser (to try it again) all form fields were empty again.
So I am trying here before returning the product. I am using Videostudio Pro X4 with the Sevice Pack 1 and no more updates are found by the internal updater.
I try to import videos from my Sony HC96E MiniDV cam using FireWire. I am importing into a Lenovo ThinkPad system with Core i7 2nd Gen and 8 GB RAM. First of all when using the program's DV Quick Scan method I can see no preview picture in the preview area. Also I here the video's sound for about 1 sec and then it stops. I can use the PLAY, STOP, FF, RW etc. buttons and they control the camera as usual with FireWire and MiniDV cams. But: As soon as I start the importing process with Quick Scan or the normal Rec-Mode Videostudio crashes. Nothing happens - trying to use any of the programs buttons and controls only leads to Windows telling me that this application no longer answers and has to be closed.
This happens all the time. I haven't been able to import a single scene from the MiniDV tape, yet. I also tried another legacy firewire driver but this didn't improve the situation at all. For a test I also installed Windows Live Movie Maker 2011. With this program everything works perfectly: preview is there with sound and importing of the whole 60 mins tape worked flawlessly.
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Jul 2, 2012
i have 1 camcorder in firewire 1394 MiniDV to record in my computer. The drivers is ok, the camcorder function well on other pc with corel x4 or pinnacle, but on the pc with x5 ultimate, when i want to make capture i have message error "not connecting or no drivers..."
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May 5, 2013
I am running XP and X5 Ultimate.My workflow follows :
File
Insert media file to library
Insert Digital media
Select drive in import from digital media box
Start
Then the screen goes black and the PC reboots with an error report box showing. The DVD has a UDF file system and it is 2.32GB and plays in Power DVD OK.
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Jan 30, 2013
When I click on 'Import' in Lightroom 4.3, the programe stops responding. I have tried restoring the last catalogue backup (15th Jan) but no difference.
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Feb 22, 2013
LR 4.3 was working perfectly till today when I attempted to import some images. I successfully imported images yesterday but today when I click the Import button the screen goes gray and lightroom shows 'not responding'. I have rebooted, checked for updates, created a new empty catalog, checked that there are no video files in the source drive, placed all the image files to be imported into temporary folder on the hard drive to avoid problems with card readers, and still have the same issue.
Occasionally the import page does appear but the source column is empty. When I click the Source + the screen goes gray again and no activity appears other than the popup that asks if I want to close the program or wait. The computer is running Win8, 12gbRAM, corei7/6 cores, plenty of drive space (4tb)
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Apr 6, 2012
My lightroom 4 instantly crash whenever I opened the import tab. I tried using a new catalog but it also crash.
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Nov 21, 2012
I have a project on Premier 6 that I want to import to Smoke 2013 PR6 via AAF. After finishing import moment I click on Sequence it crashes. Here is the CONSOLE message:
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Sep 19, 2013
We use 2012 primarily, and I finally installed 2014 on 2 different machines. Both work ok until I load the 2012 profiles. Then, AutoCAD wont even start after you close and re-open. We use a lot of custom lisps and menus that i need loaded into 2014.
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Mar 12, 2012
I use window 7 64 bit so Lightroom installer install the 64 bit version for me. Everytime I click on the import button lightroom 4 would crash. I have try to create another catalogue, same problem.
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Dec 28, 2013
I read the FAQ on files not importing but am afraid I am having a weird problem.I converted my canon's .mov files to several types :avi,mpeg, and mp4, but they still cause PP to crash every time I try to drag the imported file into the source panel.
I am running HP on Intel Core i7 2630 QM CPU with 6 gig RAM and 64 bit Windows 7.
Deets on the AVI file that caused the crash:
data rate 20000kbps
fps 29
1920x1080
lenth 56 seconds file size 97.7 mb
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Dec 26, 2011
I'm having with x3 when I import MOV files from an IPhone 4s onto an HP pavillion dv7 4270us laptop with 4 gb, 1.80ghz.
The playback is very choppy and almost paralyzed, while the audio does fine.Also, x3 constantly shuts down with a brief error message telling me to contact corel support.
Should I be converting these video clips before I import them into my capture folder on corel?
I'm trying to preserve quality since the iphone4s takes a pretty nice video, definitely rivals my canon dv and most HD flip cams I've seen.
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Jun 19, 2011
It's an element contained in a .vsp. Right now I'm trying to "connect" & render 1 video file + 4 .vsp (inttertitle card.mp4, segment1.vsp, ... segment4.vsp). Each contains segments that run continuously and I need to combine into just one video file (mp4 HD format). But every time the render reaches that file (above) (17% of the total render), it crashes. There's nothing else on that timeline except that mp4 file and a wav file. I don't understand why it's happening. I have done it successfully before in Youtube HD format.
Smart Proxy is enabled, but I don't see how that's relevant to rendering. I have tried re-converting the video file into versions: one has .mpeg4 codec, the other has .H264. I also downloaded & installed VSPX4 SP1, updated my codecs, drivers, downgraded Quick time. But the result is still the same as far as rendering the whole project goes: crashing at 17%.
There were enough RAM & CPU when I did the rendering so I don't think this is a hardware issue. I also tried disabling Smart Render just to see if it will react positively.
There came a time also when the render passed 17%, but it crashed when it reached 94%. Interestingly, when I rendered segment1.vsp only (to mp4 HD), it also passed 17%, but then it failed to finish also. Right now, I'm going to re-convert the file to a different format to see if the whole crash is related to mp4 (I have rendered many mp4s just last week and they were successful).
So I'm curious, is there a limit to how many "connected" .vsp files one can render successfully? And is there a certain mp4 type that VSP can't handle properly?
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May 2, 2010
I am trying to encode to BluRay a compilation of Canon 5D2 HD video plus some stills (shrunk to about 1000x800 pixels). This has the Canon audio track plus some background music from mp3 files. When I try to encode it runs for about an hour and then crashes. The problem report data says vstudio.exe has crashed with the fault module CoreAudioToolbox.dll. A bit of digging says CoreAudioToolbox may be to do with Quicktime so I have done a clean install of that but still have the same problem.
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May 2, 2012
I tried twice to close a project (in VS PRO X3) but the program stuck and a message appear (you can see it in the attached file).
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Aug 4, 2009
Video Studeo Pro X3 crashes when starting to render. This forum will not let me upload the .DMP file.
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Mar 13, 2013
I have VS Pro x5 and if I try to use DV quick scan, I get an error message saying :-
"Corel Video Studio Pro The program has encountered an unspecified error and has stopped functioning. Please contact Corel Technical Support and send the dump file for analysis." Followed by the path and file name of the dump file.Windows then closes the program and "attempts to find a solution" No contact details are given in the error message. From the Corel web site it appears completely impossible to contact technical support. I just keep going around in circles to faqs and knowlege bases.
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Jun 23, 2013
Video Studeo Pro X3 crashes when starting to render. This forum will not let me upload the .DMP file.
vstudio_1.6.2.21_20130623_141428.DMP 940KB
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May 21, 2013
I had installed Corel Videostudio pro X5 on my laptop which has 64 bit WIN 8 and was working fine . Dues to system error which had nothing to do with the VS X5 , I had to reinstall Videostudio X5. Now it is crashing upon restart with some error that has to do with Changing the Environment (this error stays on for lass than one s second and closes itself so I cannot read complete error message)
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Oct 16, 2011
i first creat mp4 file with "upload to web" 1280-720.now i want to make a dvd with this file . i press share-creat disc-dvd and when the file insert the vs4 crash. i record it here [URL]
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Feb 18, 2011
I am using VS10 to edit old VCR tapes and burn to DVDs. I have edited the video with out too many problems and I wanted to add some audio voiceover narration to the video.
As soon as I click "start recording", the program freezes and the PC crashes so that I have to manually switch the machine off to recover the situation.
By the way, I have been able to add background music tracks without any problems at all.
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Oct 14, 2011
i bought VSP4x about a month ago to try to get back into video editing (was originally using Media Studio on my XP machine but it isn't supported on Win7) and was working fine with video acquired through the method capture -> edit - > share. but once i started bringing in videos from other sources it started going bonkers. one source i get my video from is a screen capturing program called Bandicam. it creates standard Mpeg encoded VBR AVIs. i would editing my footage cut, and snip where needed. add some text and then render. as soon as it hits 1% of rendering it will come back with a unspecified error and give me a dump files to send to tech support. i then proceed to find tech support but was unable to find any sorts on the website that wasnt going to cost me $20 just to send an email. i searched everywhere i can after that for a solution. couldnt find one.
Properties of your source files, including video, audio, image files (format, file size, where did you get it?): Program: Bandicam Files:.AVI(Mpeg encoded VRB) size:200-300MBs
What devices are involved and their mode of connection?:There are no devices.
Project Properties (important):
NTSC drop frame (29.97 fps)
MPEG files
24 bits, 720 x 480, 29.97 fps
Upper Field First
(DVD-NTSC), 16:9
Video data rate: Variable (Max. 8000 kbps)
LPCM Audio, 48000 Hz, Stereo
Output format (file, DVD, VCD, SVCD):Share-> upload to web-> youtube-> MP4HD 16:9
Output Properties (cogwheel in lower left of burn screen): Standard for youtube MP4 HD 16:9
PAL or NTSC: NTSC
Error Codes (if any): unspecified error code
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Feb 25, 2011
I purchased VS X3 on Feb 5, 2010 as an upgrade to X2. I did not try before buying (my bad), I just read the feature list and it sounded good so I plunked down my dough. VS X3, although well meaning is an albatross. No matter what was tried, I was never able to successfully burn a DVD using the authoring module supplied. I have continuing program crash problems when working with mixed content, apparently caused by the transitions between them. For instance just two days ago I was making a short video with AVCHD and some still JPEGs Putting certain transitions between the media causes VS X3 to crash when reviewing and/or rendering. Remove the transition and it goes ok. This behavior is ongoing with X3 and very annoying. So I downloaded the trial of X4 and opened the exact project that was giving me fits earlier this week and guess what? Low and behold it actually works as expected.
My point to all this rambling you may be wondering? IMO X4 offers painfully little in new features and is more of a patched up version of X3 that actually works. Imagine that concept.No more editing in X3 and authoring in X2 for me that is if I plunk down another 80 bucks. I feel a bit put off by my whole X3 experience and feel X4 should be offered to us who bought the POS, non working X3 for free as a good will gesture or something. X4 mostly appears to be a debugged version of X3. Let me qualify these feelings by stating I haven't had a chance to work with X4 enough to be sure it's better, but my comments are going under that assumption. It's hard to think it could function overall worse than X3 does.
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May 3, 2013
I've just got an iPhone 4S and shot a test video to edit. However, when I load it and try to create a file, VS10+ crashes every time within a few seconds.
All I'm doing is trying add a few simple titles with the output file being 'same as project settings' so the output should be mpg4, PAL, 720 x 576. This is the first time I've tried editing iPhone video and I've never had this problem with any stuff that I've edited in the past.
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Oct 6, 2013
i found once the UVSX6 crash while editing burning disk, it will never enter the 'output to disk' dialog again for existing projects.
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Mar 14, 2011
I had the x3 trial. Then bought the x4. And uninstalled x3 first.
X3 worked fine, but X4 crashes
( 50% of other cpu and reading
vstudio.exeFASTIO_QUERY_OPENC:Documents and SettingsUserMy DocumentsCorel VideoStudio Pro14.0SYSERSUCCESS
and
vstudio.exeFASTIO_QUERY_OPEND:Program FilesCorelCorel VideoStudio Pro X4en-USkernel32.dllSUCCESS)
It crashes every time when I click the Transition -> My Favorities (dropdown)
specs: xp sp3, 4gb ram, core 2 duo, ssd, directX 9.0C (4.09.00000.0904)
I might have installed some transition effects etc. that the app advertises in the start. how to remove them?
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Dec 2, 2010
Sometimes I can get it to do a Batch Convert without crashing. Sometimes.
It will always crash when I drag an MTS into the timeline.
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Jul 8, 2013
I have registered my product. When I log in, I see it in the list.I have no "Support code".I have spent 20 minutes trying to figure out how to send them the dump that the program says I should send them so they can find their problem.
In general, I'm very happy with CVS. I've used X5 and just bought X6. So I'm not a whiner.Get it together for support.When you put so many roadblocks in the way of sending you a bug report, you reduce the quality of your product.If you are going to have such a difficult support policy, then the program should have sent the dump automatically to you.
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Feb 6, 2012
when i want to create video file in pro x4 the program crash, i reanstall the program and i stiil have the same problem.
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Jan 12, 2012
1. I did read somewhere else (I can't find it now-by Ron P, I think) that for video editing, the computer must be of quite a high spec.
For the first time, the capture managed to do 70% of the DV tape. But now it wont do it. Is it my PC? (spec provided from Belarc report)
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Nov 20, 2010
I'm in the process of evaluating several video editing programs. So far I've used AVS Video Editor, Cyberlink Power Director and Adobe Premiere.With each program I've spent 30 minutes making a quick demo video to see how intuitive it is and how well it performs. Today I downloaded Corel Visual Studio and decided to give it a go.
I've run into a problem straight away.I've tried to import raw avi files.So I'm using the "Select Import Source Folders" screen.When I navigate to the folder containing the files the OK button is greyed out and won't work.It's greyed out all of the time.
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Nov 11, 2013
I tried to provide as much information in the subject line as possible. I have been keeping my VS installations up to date and so I have VS X6 installed on Windows 8.1. I just purchased a new Sony HDR-CX290 camcorder. I have transferred 3 or 4 video files from the camera to my computer using the Sony transfer software which saves it as a *.m2ts file. VS X6 can open the files, I can place it in my timeline. I can run the split by scene and other edit utilities. I even have gone through the process to test and create a disc without any issue. However, if I try to PLAY the clip in the project window, VS x6 crashes. I have uninstalled, rebooted, and reinstalled VS x6. I have tried reinstalling codecs. The files play without any issue in Nero and Windows Media player. Windows Movie Maker seems to open the files without issues as well. However, I have had my system to make discs via VS for a while now so I would prefer to not have to use a different program. Especially since I have invested in VS x6. I am outside my warranty window so from the sounds of it, I have no recourse to let Corel know if this is a bug or a known issue. I have installed VS X6 SP1 as well and it hasn't fixed the issue.
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