Premiere Pro :: Unable To Open File On Disk?
Mar 25, 2014
I've started getting this error when attempting to open QT wrapped DVCPro HD in Premiere Pro CC (7.2.1) windows OS.
I have the latest version of QT installed and I can open and play the files successfully on the same machine in QT. The files are located on a network share but I have tried copying them locally and I get the same issue.
I've tried removing, reinstalling, updating QT, rebooting the machine, holding down shift when launching Premiere but none of these things have made a difference.
I can open the same files on a different machine using the same version of Premiere (without QT installed - different OS though, Windows 8) and up until fairly recently, I could open these files on the machine where it's not working too.
The really strange thing (as far as I am concerned at least) is that I can open up the project in AME and render it out to DVCPro HD on the same machine, without a problem but for some reason Premiere doesn't want to handle the files properly.
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Dec 21, 2013
I have a video clip that I have edited, and once it finishes exporting, I cannot open it in any video playing application. Upon checking the file's Properites, it says that it is a 24 byte file... this can't be right. In the Export Settings window it says that it's several gigabytes!
I'm using a custom built PC, running the most up-to-date version of Windows 8. I have a quad-core Intel Ivy Bridge Processor, AMD HD Radeon 7770 GPU, 8 GB of 1600 MHz RAM, a 256 GB SSD running the OS and frequently used applications, and a 1 TB HDD. I am running Adobe Premiere Pro CS6 and it is completely up to date.
I have been digitally converting old VHS, 8mm, and miniDV tapes. I have a digtial converter that has Composite ports and an S-Video port on it. It connects to the computer via USB. I have a program called Debut Video Capture that records the video and saves it as an uncompressed .mp4 video file. Premiere Pro also has another issue where the audio and video are always out of sync because it can't seem to handle videos with variable framerates, so, I open the videos in Quicktime 7 Pro, and save them as a Reference Movie—This makes it so the videos are at a constant framerate. I take these files and import them into Premiere Pro. My sequence is DV - NTSC Standard 48kHz (the videos are all in an old 4:3 format). I'll drop the clips into the timeline and edit them, edit out the blue screens and splice different clips and such, lower the volume, and slightly increase the Scale in the Video Effects.
When everything is done... I'll open up the Export Settings.
I set the Format to H.264 and Preset to NTSC DV or NTSC DV Widescreen depending on the ratio of the video. Some of the videos are very long (1 Hour or longer... one video is almost 4 hours long). I will go down to the Bitrate Settings and change the Bitrate Encoding to CBR, and set the Target Bitrate to a reasonably high number. I try to have a minimum of 10 Mbps, or if the video isn't that large, I'll set it to 14. If the Estimated File Size is over like 3 GB (I'm not sure of the number, but it works for these long videos when they're under like 3 GB). If the videos go over, they'll encode for an hour or longer and when it's done, it will save and appear as a 24 byte file.
The only thing I've got is to make the Target Bitrate very small, that's the only way the videos will encode, but then the quality degrades...
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"Could not initialize Photoshop Elements because the preferences file was invalid (it has been deleted)"
I have cleaned up my external disks so that they all have at least 100GB of free space
How can I correct this so that I can recover the Preferences, re-establish the Scratch Disk, and launch the Photoshop Editor?
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May 19, 2012
When I first installed Adobe Photoshop CS6 I was unable to run Photoshop or Bridge CS6. Photoshop would give me an error about "could not open a scratch file because the file is locked. If I ran either of these programs as an administrator they would run without issue, this led me to believe that there was a permission issue somewhere. After some digging I found out the both Bridge and Photoshop try to create a temp file (similiar to Photoshop Temp2777223910092) on the c: drive of the computer. In my case the user that I was logged in with did not have access to write to the root of the C: drive. Note that you run the program as the administrator and change the scratch disk location as that changes the preference for the administrator user and not the user that you are currently logged in as.
I first had to give the user that I was logged on with write permissions to the root of the C: drive. Next try and run Photoshop, you will get an error another error about the scratch disk and about and invalid or missing setting file. To correct this you need to have run Photoshop as an administrator, next you can go to Users AdminAppDataRoamingAdobeAdobe Photoshop CS6Adobe Photoshop CS6 Settings and copy Adobe Photoshop CS6 Prefs and/or Adobe Photoshop X64 CS6 Prefs to Users<your logged in username>AppDataRoamingAdobeAdobe Photoshop CS6.Adobe Photoshop CS6 Settings.
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Dec 17, 2013
We have an iMac workstation here running Premiere that will not open projects or import clips. Here's the sequence of events that led to this:
1. Premiere was locking up on the splash screen whenever it got to "ImporterQuicktime.bundle". I tried trashing preferences and launching with plug-ins disabled and received the same freeze. Based on forum recommendations I removed "ImporterQuicktime.bundle" and "ExporterQuickTimeHost.bundle" from the plug-ins folder inside the package. The software launched fine - but none of the Quicktime files in the project were working. So I then took copies of the above 2 files from the iMac next to this one, with the exact same configuration, and pasted them into the plug-ins folder. Since then - launching the software has generated the below errors.
2. Attempting to open any project gives a long error that starts as: The preset used by one or more sequences in this project requires third-party components that could not be located.
3. Starting a new project and attempting to drag any Quicktime ProRes media into the project gives the error: File Format not supported.
I have trashed the preferences, re-installed the Pro Apps Quicktime Codecs, de-authorized the computer and re-authorized it, and upgraded Adobe Premiere from 7.0 to 7.2. None of which fixed the issue.
I'm thinking about trying a complete re-install of Premiere next.
Here's the details:
Premiere Pro CC 7.2
Mac OS 10.8.5
iMac late 2012 model, 32Gb RAM, 2Gb video card
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Jan 7, 2014
I have had premiere fail to open for a while now on one of my secondary PC's. This computer was setup with a network drive as its disk cache/links to projects. This is so multiple editors can work off the same RAID. Works perfectly, aside from the fact that windows somehow unlinked the network drive. Once this happened premiere fails to launch and crashes when starting the program.
I had got the network drive linked back up at one point and premiere launched again running with zero problems. Again windows messed up the network drive, and premiere again, does not work.
I need to reset the settings for premiere (the disk cache settings).
THINGS I'VE ALREADY TRIED: I already tried holding Ctrl + Shift to reset, did not work. I already tried uninstalling and reinstalling, but the settings were not removed and program keeps crashing.
I would just relink the network drive and then once premiere launches change the disk cache and never do that again, but sadly the computer will not relink to that partical drive.
I'm running windows 8, latest version of CC (just updated). I have 32gig Ram, I7 processor overclocked to 4.4GHz, Nvidia Graphics.
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I'm thinking about opening it on another computer to see what happens, but I'm concerned about the fact that I can't open this particular file. I'm not sure if it's corrupted, based on the fact that it just sits on my computer and just tells me that it's loading.
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