Premiere Pro :: Consistently Immense Loading / Media Pending Times In Both CS6 And CC
Dec 20, 2013
I've had this problem since switching over to Premiere, and continue to have it since upgrading from CS6 to CC. I can't believe this is actually how Premiere is supposed to work. It's a global thing, not specific to a single project. But I'll use my current project as an example:
I have about 4 hours of media, mostly P2 Avc-Intra, with some R3D as well. Total number of media clips: around 2600.Every time I open the project, it takes a thoroughly horrific amount of time for the media to finish loading (as evidenced by the "Loaded" status message at the bottom of the screen, and the "Media Pending" screen display on still-pending clips). On this particular project, for example, it takes 12 minutes for the media to finish loading. It doesn't take many crashes or reboots per day before the re-loading process eats up a significant chunk of my billable hours.
I've tried having the media cache in the internal drive/Adobe/Common directory, and I've deleted that and set the media cache for the external Thunderbolt media RAID. Same results either way.
System specs: OS 10.7.5 iMac 2.7 GHz Core i5 20 GB RAM P Pro 7.1.0 (though, as I said, it has been like this in CS6 as well)RADEON 6770M
Hardware Mercury acceleration is not an option (grayed out), so that's turned off.Results are the same regardless of whether I have the RED Rocket card connected.
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Apr 22, 2014
I updated my creative cloud two days ago and since then any premiere pro projects I open have had "media pending" and I've let it sit a few times to see if it will load, but it just stays the same for hours on end. I've tried uninstalling, restarting, leaving my computer open, and it just seems stuck. Related: I updated because the exporter wasn't working either.
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Feb 4, 2014
I've run into a problem with Premiere Pro CS6. Last week, I experienced a crash while working on a project, and ever since then I have been completely unable to open ANY of my saved projects.
Whenever I now try to open any saved project - regardless of whether it contains any footage or not - Premiere immediately freezes unrecoverably. The same thing happens with newly created projects. If the project contains video footage, the 'Media Pending' preview shows on the frozen page - if there is NO video footage in the project (which would be rare, obviously), then it just freezes without the Media Pending message.
I can, however, open a previously saved project by opening Premiere, creating a NEW project and importing an old project or sequence into it. Using this method I am able to encode one video at a time. I can not use Adobe Media Encoder to queue up video sequences for encoding - Adobe Media Encoder also crashes (freezes) whenever I attempt to start the encoding queue.
Steps attempted to resolve this issue (all unsuccessful);
Uninstalled the Adobe Master Collection CS6 completely, followed by a reinstallation. No change.Uninstalled every Adobe application on the computer, then deleted every remaining Adobe directory I could find - including those contained in Program Files, Program Files (x86) and in my user profile directory. Also emptied my Media Cache folders. I also then ran the Adobe Creative Cloud Cleaner Tool and removed everything it would allow me to from CS6 and below. Followed by a reinstallation. No change.Both of the above installing back without any patches (Premiere CS6.0.0) and with patches (Premiere CS6.0.5). No change.Emptied the 'Temp' folder for my user profile. No change.
The one slightly useful thing that I have found is that if I create a new user account in Windows and open Premiere from there, everything seems to be fine - so the issue would seem to be related to my Windows user account ...
I do not want to simply eraze my current user account because it would take me ages to restore all of my preferences, applications and whatnot to their correct configuration - and there's no guarantee that the same thing wouldn't occur again (especially given that I've seem similar reports from other people, so it's not an isolated incident).
I'm running Windows 7 Pro, SP1, incidentally.
Crash details, for what it's worth:
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: Adobe Premiere Pro.exe
Application Version: 6.0.5.0
Application Timestamp: 5211d7f5
Hang Signature: 23a7
Hang Type: 0
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Hang Signature 1: 23a73802a238152cdf9b7274c7d644c6
[code].....
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Feb 13, 2014
where when I try to export my video, I get a pop up window saying 'some media is offline, it will be rendered using the red media offline graphic'. in Premier pro all my media seems to be online, I have followed several different video tutorials on how to re-link media and the option to re-link media is greyed out for me as there is no media that is unlinked, so why does this message come up when trying to export? Playback in PP is fine, all media appears to be online.
Having viewed the exported video it seems that all the media which has been replaced by the red 'media offline' logo is all the .MTS files filmed on my Camcorder whereas all the GoPro footage is showing up correctly in the exported video.
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Sep 22, 2008
I open any kind of file or when I create a new file it takes Photoshop at least 30 secs to open or create the file. I also have PS installed on another computer (with the same specs) where I don't have this problem.
why it takes PS so long to open/create files? I'm using a laptop with a Core 2 Duo processor and 2GB of DDR2 ram.
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Jun 22, 2012
very long image loading times when loading an image into CS6 from LR4.When I right click an image in LR4 and select edit-in CS6, CS6 immediately starts up, and loads. But after CS6 is fully up on my screen, I get a spinning ball first, then spinning white/grey circles, until my selected image appears within CS6.
I am operatinng with an iMac 27 2.8G with 8G of memory and using SL 10.6.8 I have about 300G of free space on my HDD.
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Nov 4, 2011
I am currently having a little problem working with Photoshop: I am designing posters and other prints for a festival here, and we usually print the largest posters on A1 intl paper full color. That means working in a huge 300dpi file with quite a lot of layers.
The issue I'm having trouble with concerns the loading and saving of the files (the biggest ones are around 1.1GigaByte). Simply loading the file into PS takes over 5 minutes, slowing down my computer drastically. Saving the file in a .psd format takes even longer, over 10 minutes sometimes.
I doubt this is an issue with the computer, as it has reasonable specs and is only a few months old. So how to reduce the file size of these .psds and thereby optimize their loading time. Because working like this is extremely time consuming and unproductive...
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Mar 3, 2014
Here's the text:
1. Should Media Cache Files and Media Cache Database be in separate folders? Does it matter?
2. Can I open an "in progress' project from P Pro CS4 with CC P Pro and continue editing?
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Dec 2, 2013
I have an issue where an addin loads once the first time Inventor is opened. If the addin is unloaded and reloaded via the Addins dialog and no documents are open it loads once. If the addin is reloaded while a file is open is reloads twice.
I came to the conclusion it is loading multiple times because the it seems to go through the Activation method of the addin twice. When is the Activation method called during loading an addin?
Inventor Addins
FlowTools for Inventor
ilxButton Panel (Buttons for iLogic Rules)
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Jan 10, 2014
just started using Edge Animate. I have some experience with Flash and After Effect so the layout is pretty familiar to me. I have no background in coding so I am very happy that it generates codes for me.
My goal is to make a simple html5 site with links / embedded videos to my contents (500 and vimeo). I copied some codes used for Youtube embedding, sub'd the url with vimeo url, and it worked fine. I used a "play video" button on the main page to trigger loading the video page (see my code below).
It worked great the first time I clicked the button and went to the video page. However, upon returning to the main page, and click the "play video" button again, a duplicate copy of the video is loaded right below the video loaded upon first click. This occurs for as many times as I click the play video button.
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Feb 15, 2014
i have recently brought a new computer (very powerful) for the things i want to do, as i am also posting this you can tell i make alot of videos as well.
Here are my computer specs:
intel core i7 quad core 3.70ghz
16gb beast ram 2400mhz
4gb amd radeon r9 290 graphics card
asus SSD writes @ 830mb/rs
At the moment i am exporting a video which is 1hour and 20 minutes long and have manged to get the export time down to 30-40minutes
I have always been trying to figuring out how to get faster exporting times for a long time now, is it dependant on the sequance settings as well?
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Mar 17, 2014
My specs are
CPU: i7 4820k 4.4ghz
GPU: 4gb radeon r9 290 200 series
RAM: 16gb 2400MHZ
SSD: ASUS writes at 840/mbs
OS: Windows 8.1 64 bit
Using CS6
Taking like 15 mins to export a 374mb video
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Apr 12, 2013
In old versions of smoke when I load a source area back to my desktop I am able to select whether I want my clips 'tiled' 'stacked' or loaded back to 'saved position'. Where has this option gone in 2013. I have made a project put all my artwork into a source area in a nice logical way then wired this source area to another project and it just tiles my clips.
I am just missing the dropdown menu somewhere that allows me to leave it as it was originally saved!
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Jan 5, 2014
If I create a new title template and apply it 30 times inside a project and the client comes back and says they want a different font and color, is it possible to edit the title styles globally yet have the text content remain unchanged?
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Jan 8, 2014
In a project i'm working on I have two large jpegs with a small zoom scaling effect. Going from 100 to 103 percent.
I've noticed that both Adobe Media Encoder and Premiere Pro experience a heavy slow down in render time as soon as the jpegs have to be rendered. Not only does the render speed almost come to a halt, the complete system lags very heavy, even the mouse cursor won't respond well.
This happens when i have GPU acceleration enabled and when i do a 2 pass H264 encoding. When I have the GPU acceleration disabled the render goes very smooth, and doesn't seem to slow down...
The jpeg is 4023 x 2677, and 6,97 MB large.
Scaling the jpeg down to about 1920x1080 in Photoshop and put that one in the timeline made the render go a lot faster.
I understand that a large picture takes a bit more time to be rendered, but we're talking about a 10minute render whit the large jpeg file and a 2 minute render with the jpeg resized. The total time of the two jpegs in the video is 5 seconds in a 3 minutes video. So, that made me think that the render times are exponentially long.
Is this considered normal, I can't remember having such big differences in CS5.
My system:
Premiere Pro CC (latest)
i7 4930K
32 GB RAM
2xGTX480Footage and project on a Raid0 disk
Previews/Cache on a Raid0 diskSystem and Premiere on SSD
Render to a single 7200 rpm drive.
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Feb 11, 2014
I just reconnected my harddive and opened this project to render it and now the files are not linking. I may have saved it while it was unlinking, would that prevent me from relinking the files now?
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May 29, 2013
From the image above you can see that "jquery" loaded twice @ 91kb = 181kbedge 1.5 loaded twice @ 102kb = 204kb aswell as the edge and edge actions files loaded twice and if i boot strap comps together the images are loaded multiple times aswell
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Jul 11, 2013
How do I install the template media from premiere cc. I am up-to-date on the cloud...but when I go to the title generator all the template media is missing. How do I retrieve that?
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Dec 6, 2013
Media file in Premiere CS6 comes out at 7MB, same file and settings in CC comes out at 147 MB. I have tried, deleting saved copies, old rendered files, seems to be consistent across numerous files. IS there a fix for CC or a way to revert back to CS6?
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Mar 10, 2014
Whenever a user logs on and loads premiere for the first time, they all receive this error. "Media Cache Not Found or is not writable." I believe this is caused because it's trying to locate the media cache inside the profile of another user, the user I based the profile template on. The trouble is I don't know specifically where this setting is stored.
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Jan 22, 2014
when I export a timeline to Media Encoder queue, the video renders out with no audio.I have not found a repeatable way to replicate this, but when it happens, it really blows up my workflow.
Typically I: Import a ProRes 1080 clip into a fresh timeline, and only trim down the ends. Audio and Video playback great in premiere. I then, without changing anything, export to media encoder queue in h.264 1080p OR 720p (vimeo preset).
The queue runs and bang, video file with no audio.
My extended workflow is as such - once the h.264 file has arrived in the folder (it is a watchfolder), there are presets set to create OTHER Files - wav for CD, mp3 for podcast, DVD for distro, mp4 for podcast. So, as you can see, it snowballs into a trainwreck. I would also automate/schedule the podcast postings, but obviously I can't rely on media encoder/premiere to do it's job.
I even got to point to where I reboot the machine right before each original capture begins, but the error is always in the first render out of premiere.I dropped the capture into a timeline, exported as usual, and got a bad render. Did it again, this time moving the audio down a track. Still a bad render. Rebooted the Mac, tried it all again, and finally got a working render. This is the first time it has happened TWICE in a row, and I'm getting tired of it, as these renders are fairly long.
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Mar 29, 2014
I accidentally closed the tab that showed all the media I imported and I can't find a way to bring it up.
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Feb 28, 2014
Ever since I updated to Mavericks on my Mac, Premiere Pro keeps freezing on me when I try to view file in folders through the Media Browser. I'm sure it's a Mavericks issue, but I can't reinstall all of my apps, nor do I have the time. Apple doesn't seem to respond to my questions (they get lost in there 1 million questions a day) discussion page.
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Oct 23, 2013
I've got a project which has had all it's files relocated to a different location. The first time I opened the project I sucesfully relinked everything and it ran smoothly. Now if I open the project or any previous version of it, premiere tells me that all the files are 'PROCESSING...' and show the question mark logo beside them in the media browser. (when I open the project Premiere doesn't notify me that the files are offline)
When I try to relink the files through the media browser panel they all say 'PROCESSING...', as soon as I click OK after locating the file the Apple spinning wheel of death appears and the program becomes non respondant and needs to be force quit.
I've tried opening previous versions of the project, importing the project into a new blank project and restarting the computer...nothing works!
I'm running a 13" MBP quad core i5 with most recent version of Mountain Lion (haven't updated to Mavricks as I think i'd have more problems if I did!) and the most recent version of Premiere CC.
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Feb 11, 2014
I'm working on a feature length project and i'm having a really annoying issue. My project is on an external 3TB drive. My media cache is also set to that same external hard drive. My scratch disks are also set to that same drive. I checked and rechecked it - it's all set as it should be.
Yet somehow, while editing, especially while rendering parts of the sequence, the space on my C drive (boot drive) fills up within minutes!
I tried to look through C drive to see if there's some hidden place Premiere saves some files too but i can't seem to find anything unusual.
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Mar 4, 2014
I have looked everywhere for instructions on how to export a premiere pro project and sequence, and associated media, to final cut pro on another computer. Exporting the xml does not include the media files. Therefore when my editor opens up the xml file it fails. I have a feeling I need to use Media Encoder to export the media associated with the project. Yet I cannot find any guides or instructions for how to undertake this. My editor is using FCP 7 on another computer in another place, so I need to export 8 sequences/projects *with their media* to him via the internet (dropbox) so that he can do a final edit on his machine. I would even be happy just to be able to export a working AAF since that option also hasn't worked for us.
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Aug 24, 2013
Having problems loading New Project and adding media files. Adding media ... freezing.
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Apr 8, 2014
Using a Macbook Pro, 2.6 GHz i7 8MB RAM
1) Importing 1920 x 1440 GoPro footage, .mp4, 29.97 fps : What sequence settings do I need for this media? I can't find any presets that match it. So I just pick a 1440 x 1080 sequence. What should I be doing?
2) Exporting Media quality is very poor and pixelated. I am just importing a video into a sequence and exporting about 10 seconds at a time with different export settings: H.264/Match Source, Quicktime, H.264-Blu ray with different presets. And I'm checking "USe max render quality". Every time it renders very pixelated.
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Feb 16, 2014
For the longest time if I ever tried to export or render a video longer than 5 minutes, my Premiere Pro or Media Encoder crashes. I don't know why but it is EXTREMELY irritating when attempting to make lengthened gaming videos. I have tried 15 different methods all online, to no avail. It always crashes around the 40% mark in Adobe Premiere and it isn't a corrupt project.
Technical Specifications:
OS NameMicrosoft Windows 7 Home PremiumVersion6.1.7601 Service Pack 1 Build 7601Other OS DescriptionNot AvailableOS ManufacturerMicrosoft CorporationSystem NameFRITZ-PCSystem ManufacturerMSISystem ModelMS-7821System Typex64-based PCProcessorIntel(R) Core(TM) i5-4670 CPU @ 3.40GHz, 3400 Mhz, 4 Core(s), 4 Logical Processor(s)BIOS Version/DateAmerican Megatrends Inc. V1.1, 5/3/2013SMBIOS Version2.7Windows DirectoryC:WindowsSystem DirectoryC:Windowssystem32Boot DeviceDeviceHarddiskVolume1LocaleUnited StatesHardware Abstraction LayerVersion = "6.1.7601.17514"User NameFritz-PCFritzTime ZoneEastern Standard TimeInstalled Physical Memory (RAM)8.00 GBTotal Physical Memory7.95 GBAvailable Physical Memory5.97 GBTotal Virtual Memory15.9 GBAvailable Virtual Memory12.4 GBPage File Space7.95 GBPage FileC:pagefile.sys
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Apr 23, 2014
I am not able to export any kind of media from timeline, which is using png Sequence.
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Dec 21, 2013
I have quite a few merged clips that the director wants me to export so that he can watch them elsewhere than the suite. If I export them individually within Premiere CC I have sound on the exports but if I use the queue function that opens Media Encoder they are mute of audio.....is this because they are merged clips?
is there a workaround other than doing them one at a time as there is alot of clips.
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